a16z Board Partner and former Microsoft Windows president Steven Sinofsky joins Theo Jaffee and Sofia Puccini on MTS to argue that the language we use to describe AI failures is making it harder to understand what’s actually going wrong.

Steven takes aim at terms like “alignment,” “goal-seeking,” and “rogue agents,” arguing that they can anthropomorphize problems that software engineers have dealt with for decades. His framing is simpler: when software doesn’t do what it’s supposed to do, it has a bug. And as AI becomes more widely deployed, labs need the same kind of telemetry, debugging, incident reporting, and operational discipline that previous generations of software eventually developed.

Drawing on everything from early computer hacking and Microsoft’s response to major software failures to Y2K and cybersecurity standards, Steven makes the case for treating AI reliability as an engineering problem. They also discuss what AI labs can learn from CVE reporting, why industry has a responsibility to make its systems safer, and how confusing terminology can lead to equally confused regulation.

Resources:

Follow Steven Sinofsky on X: https://x.com/stevesi

Follow Theo Jaffee on X: https://x.com/theojaffee

Follow Sofia Puccini on X: https://x.com/schisofrenia

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