Author: The Side Hustle Show

  • 666: $300/hr as a Content Creator w/ No Audience Required

    AI transcript
    0:00:06 300 bucks an hour as a content creator with no audience required. Today’s guest went from
    0:00:11 zero to over a hundred grand a year on the side from her day job with a unique online business
    0:00:19 centered on UGC. That’s user generated content. This is getting paid by brands to help them fill
    0:00:24 their social feeds with organic looking content. Even if you’re not an influencer, even if you’re
    0:00:31 not a niche expert, and even if you don’t have any following right now, from MeganCollierUGC.com.
    0:00:35 Megan Collier, welcome to the Side Hustle Show. Thanks for having me, Nick. I’m excited to be here
    0:00:40 and chat about UGC. This is a new, I’m like an elder millennial, so you’re gonna have to break it down
    0:00:46 for me. But I’m excited to learn alongside the audience in this one. We’re covering step-by-step
    0:00:51 how you can tap into the UGC gold rush, and it absolutely is a gold rush that I see going on
    0:00:56 right now. How to approach brands and land your first deals, figuring out pricing and production
    0:01:02 side, and how to potentially scale to hundreds of dollars an hour, maybe even a full-time income
    0:01:07 stream, just like Megan did. So I want to go back. So my understanding is you’ve got a young kid at home,
    0:01:12 you’re working full-time, and you kind of see this opportunity, and the goal is like, if I can just make
    0:01:17 a thousand bucks a month, that would be fantastic. And then you land your very first deal, $750.
    0:01:23 You’re like, okay, there’s something to this. Walk me through this first deal and how you got started.
    0:01:28 Yeah, that’s basically it. You know, I was scrolling on TikTok one day randomly, like a lot of us do these
    0:01:34 days. Saw somebody talking about UGC. They explained it fairly clearly. It made sense to me. And I already
    0:01:40 knew that brands were, you know, they needed content because most brands are on social media. So it made
    0:01:46 sense to me. And so I was like, this kind of sounds too good to be true, but I’m willing to try it out.
    0:01:54 And so I did. I just kind of jumped right in. And I, yeah, I had a goal of a thousand bucks a month. I
    0:02:01 thought maybe, yeah, we could pay our car payments, maybe some groceries. And yeah, I started basically,
    0:02:08 I created a portfolio using products around my house that I already had created video examples. So brands
    0:02:14 could kind of get to know me, my style of content. Okay. So this was stuff just, I had this lying
    0:02:18 around. I need, I need a portfolio that I’m not getting paid to do this, but I need, I need something
    0:02:24 to show somebody on a media kit type of deal. Exactly. Media kit portfolio. You can use them
    0:02:28 simultaneously, just really one central place. And that’s what I just saw. I kind of pieced together
    0:02:33 information from people I was following on TikTok that I saw doing UGC. Okay. So I’m like, okay,
    0:02:39 I clearly need a portfolio. So that’s what I did. I literally, um, had two videos that I did about
    0:02:45 the cat treats that we give our two cats, a toy, a toy kit that we gave our, you know,
    0:02:50 that we got our son off of Amazon or something. Okay. And then, um, a travel fidget spinner. I had
    0:02:56 four videos total, uh, when I hit publish on my portfolio and I just did it on Canva. It wasn’t like
    0:03:01 I coded a website or built this crazy website. It was really, really simple. Yeah. Four videos
    0:03:06 hit publish and I started reaching out to brands. Okay. Were those posted to your own social channels
    0:03:11 or those are just like hosted on Canva at this point as a, as a placeholder or as like a place
    0:03:16 to showcase those videos? Yeah. Just mainly Canva. I think I probably, I decided to start a new TikTok,
    0:03:20 like taking everyone through my journey. I saw other people doing that. I’m like, okay, this would
    0:03:25 probably keep me accountable to continue doing it and sharing my process, my journey starting UGC.
    0:03:30 So I started a brand new TikTok and I think I posted those video examples there just because I thought
    0:03:36 that’s what you should do. And so, yeah, the, yeah, the portfolio was the main thing that I sent to brands
    0:03:42 though, when I was reaching out and I was reaching out to brands two ways. One is Instagram DM. I would
    0:03:50 like literally just scroll Instagram, look at the ads that I was seeing on Instagram and then go and follow
    0:03:57 the brand if I wasn’t already following them. And then I would DM them and say, Hey, I’m Megan. I’m a UGC
    0:04:03 creator. I’ve been seeing your ads. Your product looks like something I could totally use myself. And I’d love
    0:04:09 to be connected with the person in charge of handling partnerships. And I got several responses from that. That’s
    0:04:15 how I landed my second UGC deal. The first one though, that you mentioned the $750 deal, uh, was
    0:04:21 like 10 days into my UGC journey. And that was with an app company that I just ended up emailing cold
    0:04:28 pitching via email. And, uh, yeah, they ended up hiring me for three videos initially. And then I
    0:04:32 wanted to make more money and prove that I could actually do this and make a, you know, good chunk of
    0:04:38 money for my first UGC deal. And so I ended up, I didn’t tell them, but I made five total videos for
    0:04:44 them. And I was like, Hey, I ended up having a ton of like ideas for you guys. And I have five videos.
    0:04:48 If you want to buy the other two. And they were like, Oh my gosh, yes, a hundred percent. We need
    0:04:54 all the videos that we can get. Oh, okay. Okay. So then it ended up being about $750 for those five
    0:05:00 videos. Okay. So step one, create the portfolio. Step two, start doing the brand outreach. And it sounds
    0:05:05 like I’m just going to scroll my feed and show who showed up in the ads. Like I know they’re
    0:05:10 investing in user acquisition and growth marketing. So they’re, they might be more receptive to this
    0:05:14 because my, my approach would have been like, well, what are the top 25, 50 brands that I already
    0:05:19 know, like, and trust and I use, and I’m going to start there. It sounds like, uh, you know,
    0:05:24 maybe that, maybe that comes down the road. Honestly, I think that what works is the only
    0:05:30 way to land the deal is literally by connecting with brands. So it doesn’t matter if you’re going
    0:05:34 to DM, if you’re going to email, if you’re just going to start with the brands that you already
    0:05:39 like, because that also is super powerful because you’re coming to the brand saying, Hey, I’ve been
    0:05:44 using this product for X amount of months or X amount of years. They’ve already got that. Like
    0:05:49 it’s, it’s a bonus for them because they have a real customer that’s going to be willing to make
    0:05:54 some really authentic, genuine content. So yeah, a hundred percent, you can start with brands you
    0:05:58 already know, you already like, you can quite literally, this is what I tell people if they’re
    0:06:04 kind of having a block on who to reach out to is take a pen and piece of paper or take your notes app
    0:06:09 on your phone, go walk around your house and look at all the products that you have that you’ve purchased
    0:06:17 that you use on a consistent basis. I can almost guarantee most of those brands are posting
    0:06:22 consistently on, on social media. And probably a lot of them are also working already with UGC
    0:06:27 creators. Yeah. And it’s not just, you know, I’m thinking of like the closet and shoes and clothes,
    0:06:34 but also food and snacks and toys and games, like all sorts of stuff. So much. And even,
    0:06:38 and even software, like you said, the first deal was a, was an app company. Yeah. I’ve worked with
    0:06:45 so many apps, software companies that I’ve used for years and just, you know, they just hired me to do UGC.
    0:06:51 So whenever people ask me like what kind of brands are using UGC creators, it’s truly a mix. It’s,
    0:06:56 it’s across the board. I’ve worked with fashion, like clothing companies, software tech companies,
    0:07:02 like you as a, you doing podcasts, like I’m looking at your, your headphones, right? Your mic, like you,
    0:07:08 what, whatever you’re using as a podcaster, so many brands are, are using, you know, user generated
    0:07:13 content in their marketing strategies. Okay. That’s what they’re getting out of the deal is we’re going to hire
    0:07:20 Megan or a hundred people like Megan to fill out our own content feed. Like that’s, it’s,
    0:07:24 there’s always another day coming around. There’s always going to be need, needing more stuff to post.
    0:07:29 And so this is a way to kind of crowdsource that in an authentic looking way or, or, you know,
    0:07:34 from actual users of the thing. And so that’s their benefit benefit to you is obviously you’re getting
    0:07:39 paid to do it. And so it sounds like from your Instagram DMS, it’s like, could you connect me with
    0:07:47 the, you said the person handling content partnerships or is like some, is that an official job title that
    0:07:51 I want to like be on the lookout for? Yeah, it’s, it’s going to be different for every brand,
    0:07:56 right? So what I like to tell people is, you know, typically when you’re reaching out to medium,
    0:08:02 you know, from medium to large sized brands, the person that’s looking at the DMS of the brand,
    0:08:08 like on the brand’s Instagram account is not typically a decision maker, right? It’s going to be
    0:08:13 a customer service person that just wants to answer questions quickly. So that’s why I say,
    0:08:19 always ask to be connected with the brand partnerships, or it could be an influencer
    0:08:24 manager, manager, it could be a partnerships director, it could be a creative director. So you
    0:08:31 could ask it in a specific way more like, can I be connected with the person in charge of handling
    0:08:36 partnerships? So you don’t have to say a specific title, but just whoever’s in charge of, you know,
    0:08:41 working with content creators. Okay. And same thing over email, like is this through the generic
    0:08:46 contact form on the, on the page? It seems like half the time that’s just going into a black box
    0:08:51 where, you know, maybe it’s customer service that checks that, or maybe it just is into a black hole,
    0:08:55 but it’s the same kind of language. Like, could you put me in touch? Could you connect me with the
    0:09:00 influencer marketing department or something? Typically it’s going to be the same. You’re
    0:09:06 going to like with Instagram DM, you know, it’s going to be a little quicker, shorter text. It’s not
    0:09:10 going to be like, Hey, I’m Megan. This is who I am. This is what I love about your products.
    0:09:16 Like when you email somebody, it could be the generic email. If you literally cannot find
    0:09:25 the email of whoever is in charge or a marketing person’s, you know, email contact info. So it could
    0:09:32 be, and I, I do find that when the generic email is the only one that you can find and you do send
    0:09:38 cold outreach emails to those, they typically do get forwarded to the right person, but you know,
    0:09:44 of course it could go unread or could get lost in the mix. And that’s where follow-up can come
    0:09:49 through too. Yeah. And I suppose you could look on LinkedIn for somebody who has like a, you know,
    0:09:53 marketing director, partner marketing, you know, something like that in their job role and try and
    0:10:00 reverse engineer, you know, their email, like Jay Smith at brand name.com, you know, try and figure out
    0:10:04 what are the common email structures to try and get, or it’s just a LinkedIn message too.
    0:10:10 Yes, totally. Yeah. It’s, that’s totally an option. And also, I mean, now because I’m making money with
    0:10:18 UGC, I’m, I’ve reinvested. So I use a software called hunter.io if you’ve heard of it. Yeah. So that makes it
    0:10:23 way easier. You’ll have less of a headache. You’ll have, you know, a way higher chance of actually
    0:10:29 finding the person that is in charge or in the marketing department at least. So that’s like 60
    0:10:35 something bucks a month. I think it can be worth it. I mean, if you get one brand deal from one email a
    0:10:39 month, it’s going to pay for it. So hunter.io is a great software.
    0:10:45 What is a typical response once you reach that decision maker? They’re like an immediate yes. And
    0:10:51 the rate is $500. Like, do they have a template response or something that they’re used to paying
    0:10:54 people? Like how, what, what typically happens next? It’s kind of a mixed bag, but depends on
    0:11:01 the brand. A lot of brands have an entire process for how they work with UGC creators. And you can
    0:11:06 even go, you know, if you’re stalking brands, trying to figure out who to reach out to, you know, you can
    0:11:11 go to the Instagram account of a brand. And if you see a bunch of random faces in all their videos,
    0:11:16 they’re likely UGC creators. And that’s kind of a green light. That’s a good sign. Sure. Yeah. It’s a
    0:11:19 good sign because they’re already doing, you don’t have to convince them to hire you as a UGC
    0:11:25 creator, right? So if they’re already doing it, that’s a green light. When you get a response from
    0:11:30 a brand, it’s going to be either, Hey, thanks so much for reaching out. We had to look at your
    0:11:35 portfolio. You look like you’d be a great fit to make content for us. This is what we currently
    0:11:41 need. Other times they could be, you know, it can just be wrong timing, right? So for example,
    0:11:47 I reached out to a supplement company that I have used for years and you don’t have to be a customer
    0:11:53 of the companies you’re reaching out to obviously, but it’s a good start. So I really wanted to make
    0:11:58 UGC for this supplement company because I’m obsessed with them and I just am a loyal customer. I’ve spent
    0:12:02 thousands of dollars on their products. And so I reached out to them back in August, sent them an
    0:12:08 email and they said, no, like we’re, we have an agency that handles this. Like we’re not, we’re not
    0:12:12 interested in working with you right now. And I was a little annoyed because I really wanted to
    0:12:19 make content for them. So I sent them a video pitch. So this is another thing that you can do
    0:12:25 is you, I use Loom, L-O-O-M, Loom software. It’s a screen recording software. I basically screen record
    0:12:32 my screen, my computer screen and have my little face up there as well record and just kind of
    0:12:36 introduce myself. So for them, I kind of took it a step further because I really did want to work with
    0:12:41 them. I sent them a Loom video. It’s probably like six minutes long. I even created a Google doc with
    0:12:47 all like the three concepts that I had for them for a UG, for UGC videos, told them why they should
    0:12:53 hire me to create UGC and sent it to them was super confident. And again, they’re like, sorry, like,
    0:12:58 no, we just, we’re not going to work with you right now. So I was like, okay, okay, that’s fine. So then
    0:13:03 come a month ago, they emailed me and they were like, Hey Megan, we’re ready to work with you. Just send us
    0:13:07 your rates and we’ll, you know, we’ll, we’ll, we’ll get you set up. And I love the video concepts that
    0:13:11 you shared with us six months ago. Let’s do those. I told them what I would charge and
    0:13:13 they hired me and paid me and it was great.
    0:13:19 There again, well, that’s a great lead in on one, like staying in touch, going above and beyond,
    0:13:24 doing the follow-up and just the timing might not be right. Like, yes, we like you. We like your work,
    0:13:28 but, and then, you know, I see this all the time with, you know, guest pitches where it’s like,
    0:13:32 well, we just, we just did an episode about that. But if you come back in six months, like, okay,
    0:13:37 now it’s, now it’s perfect. But it makes sense on the brand side too. So they ask, well,
    0:13:41 how much are you going to charge? What’s your rates? And now the deer in the headlights kind of go,
    0:13:44 well, what should I charge? And so what, how do you respond back to that?
    0:13:49 Yeah, for sure. So at this point, well, I’ll just kind of, I think most people that are listening,
    0:13:56 maybe don’t have any experience with this. So I always recommend, uh, if you’re brand new to UGC
    0:14:03 and you’re just starting out, the typical beginner rates are going to be like 150 to $200 per UGC video.
    0:14:09 Most brands want multiple UGC videos when they’re hiring you. So 150 to 200, that’s what I charged at the
    0:14:14 beginning. Now, because obviously like anything else, you get better, you get clients, you get,
    0:14:21 you know, you get results for brands. Now I charge, you know, I can charge well over a thousand dollars
    0:14:27 per UGC video. And you can also charge usage rights if a brand like that supplement brand.
    0:14:29 And these are super short.
    0:14:29 Yeah.
    0:14:33 I want to highlight there’s some editing required and there’s some creative thought. We’ll get into that.
    0:14:33 Yeah.
    0:14:38 But like we’re talking about a 45 second video, a thousand bucks, you know, do the hourly rate
    0:14:39 on that.
    0:14:44 Exactly. Yeah. So for this brand, you know, they, I, yeah, I charged them a little over a thousand
    0:14:50 dollars per video and they hired me for three videos. So those three videos, again, I’ve been
    0:14:55 doing this two and a half years. It’s, you know, it’s easier to me than just starting out. Right.
    0:15:01 Yeah. But those videos took me less than two hours. One of them I did with my mom. So I had her come
    0:15:07 over to my house. We recorded at my house. I edited it right after she left. It was very quick,
    0:15:11 very simple. But yeah, that’s, that’s kind of the great thing about UGC. Like you’re going to get
    0:15:15 better and better. You’re going to be able to charge more. So your hourly rate technically is just
    0:15:19 truly going to increase kind of to a crazy amount.
    0:15:24 Yeah. Each video that you do, it adds to the portfolio, makes it easy to sell the next job.
    0:15:30 Plus you get better at the creative process and doing the work and you improve the processes and
    0:15:36 all this stuff. So I definitely see there’s some economies of scale and one yes is likely two,
    0:15:40 three, four, five yeses because they want multiple videos. And it’s like, it’s not really worth,
    0:15:46 you know, sending you 150 bucks for the one, but if you can do five of them, then okay, now we got,
    0:15:51 now we’re talking more with Megan in just a moment, including the platforms and agencies that
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    0:18:35 What happens when somebody says, well, we, we do our influencer partnerships or UDC partnerships
    0:18:40 through an agency. And now it’s like, well, now there’s another middleman to deal with here.
    0:18:46 You could do, I mean, two things, obviously you could just move on to the next brand, or if they give
    0:18:52 you the name of the agency, which you could ask for it, you could probably do some research Googling it.
    0:18:58 But if you find the agency that that’s another way to connect with brands is so many brands do hire
    0:19:05 agencies to outsource their UGC creator. So if you were to go on Google and type in UGC agency, there are
    0:19:11 so many agencies because most brands are working with UGC creators. So you could do that. You could
    0:19:18 go find the brand or find the agency and reach out via email and just tell them who you are and include
    0:19:22 your portfolio, almost like you are pitching directly to the brand and then just ask to be
    0:19:28 added to their creator roster. If they do have a client coming up and you kind of fit who they’re
    0:19:29 looking for as a UGC creator.
    0:19:36 Yeah, that seems like a place to potentially get matched with a lot of brands for a little effort
    0:19:41 without, you know, having to send out hundreds and hundreds of cold DMs where it’s just, can I get on
    0:19:48 your preferred vendor list, your roster of creators? And whenever a gig comes up, maybe they send it your
    0:19:51 way or say, this is something, ask if you’d be interested in it.
    0:19:58 Yeah. And it’s also important to note that now because UGC is such a popular way for brands to
    0:20:03 keep up with their marketing and their marketing efforts, there’s been so many, like not only
    0:20:12 agencies, but apps, platforms to just hop on and you could download an app called Billow or there’s
    0:20:19 B-roll, Incense app. There’s so many apps that you can download on your phone and create profiles.
    0:20:25 And then you’ll be able to connect with brands on those apps. Each app is a little bit different,
    0:20:32 how it works, the logistics of it, but there’s also platforms like BrandsMeetCreators, Vidzy,
    0:20:41 Koli, Breakfast.io, which is B-R-K-F-S-T.io. There’s just an insane amount that it could be overwhelming to
    0:20:47 new people. But what I always recommend is, you know, dip your toes into a couple of them. I personally
    0:20:53 don’t use a ton of those platforms or apps because I’ve been doing it for so long that I have contacts
    0:20:57 already. I have repeat customers. I have retainer clients, right? So, but when you’re just starting
    0:21:03 out, you know, join a couple apps, join, join a couple platforms, create profiles and connect with
    0:21:05 brands that way. It’s a really good way to get started.
    0:21:11 That makes sense to go where they’re already used to shopping for this type of service.
    0:21:11 Yeah.
    0:21:16 stick your flag out and say, I’m open for business. Come, come hire me. Oh, this is super
    0:21:21 interesting stuff. Does it make sense to transition a little bit to the creative process? Cause my,
    0:21:25 you know, we’ve joked about this on the, on the show in the past, like my bread and butter is
    0:21:30 45 minute podcast episode. Like short form is, is a foreign language to me. And there’s,
    0:21:36 there’s a skill that goes into making something snappy, but still tells a story. And ultimately,
    0:21:41 you know, hopefully convince us people that they want to buy this product that the brand is paying
    0:21:47 you to promote. You know, what do you be like is keep a rolling dock of different ideas or what,
    0:21:48 what’s working on that side?
    0:21:55 Yeah. So the good thing about working with brands as a UGC creator, even if you’re new and you’re
    0:22:02 highly intimidated by the entire creative process. And I get so many people reach out to me and say,
    0:22:05 I think I’m going to draw a blank. Like I’m going to freeze when the brand, you know,
    0:22:10 wants me to make a video. Well, what am I even going to do? But the great news is that it’s not
    0:22:17 typically an issue because when a brand is hiring you for UGC, nine times out of 10,
    0:22:23 they’re going to have a plan for you. So that could look different depending on the brand.
    0:22:28 Most brands are going to send you a creative brief. So they’re going to have, you know,
    0:22:33 that they could even send you a script, like a full on script. I had a student of mine get,
    0:22:40 um, get a UGC deal, just literally reading an eight minute script that they sent her and she
    0:22:45 got paid $600 for that. So it, it really just depends on what the brand is looking for. I’ve
    0:22:51 had brands that say, Hey, we love your style. We, we trust you as a UGC creator and your creative
    0:22:56 process that we’d love for you to just like roll with it and come up with your own ideas and your
    0:23:01 own script and just have total creative freedom. On the other side though, there’s so many more
    0:23:07 brands that send you some type of outline, whether it’s like a bullet point list, a full on script,
    0:23:13 Hey, here, here are the shots that we want you to get. For example, like my mom got a UGC, you know,
    0:23:21 she’s in communication with a brand and they sent her a whole notion doc that has, Hey, here’s the script
    0:23:26 that you need to read. And then the visual input, like, you know, brush your hair with the,
    0:23:30 with the hairbrush that we’re sending you while you’re saying this script. So it can be as detailed
    0:23:35 as that. It can be like, Hey, here’s the videos that have performed super well for us in the past.
    0:23:41 When we’ve hired other UGC creators, maybe you can replicate those in your own way and then send those
    0:23:48 to us. Okay. It’s similar to the world of podcasts, advertising, where some brands are like, Hey,
    0:23:53 you’re a user, say it in your own words. We trust you. And others are like, this needs to be read
    0:23:59 verbatim. Uh, this is, you know, the talking points like, and, and a spectrum and everything in between
    0:24:03 that makes sense. And that’s actually less, makes it less intimidating because it’s like, Oh, if,
    0:24:07 if you give me the outline or give me some guardrails, some structure around it as, you know,
    0:24:12 to the extent of brushing your hair, not that that would be applicable to me, but, um, that’s,
    0:24:15 that’s helpful in trying to come up with something that would be compelling.
    0:24:20 Yeah. Yeah. And I think that it also, I mean, obviously you’ve got to learn, it’s not like
    0:24:24 you’re going to read a script every time and it’s going to be a breeze every single time, you know?
    0:24:29 So like I always tell people, you know, script writing is a skill that you should have editing
    0:24:33 as well, right? You should have it. You shouldn’t always rely on the brand is going to have an in-house
    0:24:39 video editor for you to do, right? So with script writing, it’s a skill like anything else. You’ll
    0:24:45 get better and better at it, but it’s also helpful to know that we now have chat, GPT or other AI
    0:24:49 writing tools that can kind of get those creative juices flowing. So that’s what I tell people, you
    0:24:55 know, if you, if you are totally drawing a blank on what to do, feed in some information using AI and
    0:25:00 kind of utilize that tool that we have now to kind of get, get those ideas flowing. Cause those,
    0:25:03 that can be a really, really great resource, especially for people who are just starting
    0:25:06 out and who are super intimidated by the whole process.
    0:25:11 Yeah. And if you’re the person who’s super intimidated, maybe not the side hustle for you,
    0:25:14 but we’ve got lots of other options for you. But if you’re like, I like making videos,
    0:25:18 I like watching videos. I like brand, you know, I’m a consumer. I could go to town with this.
    0:25:23 So you get the first deal and you make this effort to go, well, I made you, I made you a couple extra.
    0:25:27 Would you like to buy those too? And they say, yes. What happens next? Like you’re like,
    0:25:31 okay, I got, I got a bite. I’m 10 days into this. I got a, I got a deal. There’s obviously
    0:25:38 something to this and talk about this scaling up and doing it as a, on the side from the day job.
    0:25:45 Yeah. So I was elated when I got that deal and I was on cloud nine, which I think most UGC creators
    0:25:49 can feel that way, whether it’s a hundred bucks, whether it’s 800 bucks, it’s just a really good
    0:25:54 feeling. Cause that kind of instilled this confidence in me that, okay, I reached out to this brand,
    0:25:59 even though I sent a ton of emails, uh, one said yes to me, they paid me, they liked what I did.
    0:26:05 It kind of was like, okay, I can do this again and again and again. So that’s what I did. I just
    0:26:12 continued doing that. I continued studying other content. Every time I saw an ad for a product that
    0:26:18 was probably UGC creator, I was studying those ads, seeing what I liked, what, what drew me in,
    0:26:24 what made me possibly even buy a product. And that helped a lot in knowing what kind of content brands
    0:26:30 wanted and needed for their own purposes. So it was just a continual process reaching out to brands.
    0:26:35 I started landing, you know, more UGC deals and other different industries, you know, working with
    0:26:40 agencies. I got better at communicating with companies. I would raise my rates every now and
    0:26:45 then when I was feeling a little confident. So it kind of just snowballed and it was great. You know,
    0:26:51 I was obviously working a full-time job and I got a new job a few months into my UGC journey
    0:26:57 and it was a more demanding job. And so I had to find pockets of time to do UGC.
    0:27:04 Does that ever come up where a coworker or a boss was like, Hey, I saw you on my feed for some
    0:27:06 random company. Like, does that ever happen?
    0:27:12 I’m sure it has happened to other people. I haven’t had that happen where, while I was working a full-time
    0:27:17 job, I had anybody like say, what, what the heck are you doing besides random people? Like I,
    0:27:23 I, the first video I did for that app company, I remember I got like two different people that I
    0:27:28 went to college with like a decade ago that I haven’t spoken to in years, DM me on Instagram and be like,
    0:27:33 Hey, just saw your ad for that app. I don’t, I don’t really know what you’re doing. Are you an
    0:27:37 influencer now? And as I had explained, it was kind of, it’s kind of funny. And that’s kind of what
    0:27:40 happens when people, when you start doing UGC and start landing deals is you’re going to have like
    0:27:46 random people reach out and be like, what the heck are you doing? So, um, yeah, I mean, it was,
    0:27:52 you know, I, I didn’t, and that, that is a thing that people do because some people don’t want their
    0:27:57 coworkers to know what they’re doing, right? They kind of want to be anonymous. I mean, it kind of
    0:28:03 depends on the person, but you can also do faceless UGC. I have done a lot of UGC where I literally
    0:28:11 don’t show my face. So home products like brands or nail care companies where you literally only
    0:28:15 just show your hands. That is an option for people, which I think is important to know because a lot
    0:28:19 of people do want to remain anonymous online, especially if they’re working a job where they
    0:28:25 don’t feel comfortable. Um, so yeah, faceless UGC is for sure an option too. Okay. We had, I mean,
    0:28:30 that’s similar, like all my, or most of my Amazon influencer videos are just me pointing the camera
    0:28:35 at the thing and talking about it. And maybe you see my hands. It’s like, it’s not necessarily face
    0:28:41 on camera, but I mean, it could be, but it didn’t have to be. And then we had another, this guy has
    0:28:46 been in the side hustle nation community forever. His side hustle was maybe similar or like, or at
    0:28:51 least, at least related, maybe a cousin of this, where he was like, uh, on Fiverr, I will be your
    0:28:55 video spokesperson. He kind of had like a, you know, corporate looking, I’ll put on the suit and tie and
    0:29:01 talk about your thing. And that was kind of the, the interesting part is like, well, it’s got to be
    0:29:05 a brand that I’m comfortable representing because it’s going to be my name and my face, you know,
    0:29:11 pitching this thing. And it’s, it’s similar here. It’s like, uh, you’re, you’re kind of in control.
    0:29:15 You’re doing the manual outreach in this case to say, uh, this is a brand I already like,
    0:29:21 or could see myself partnering with versus some random inbound where it’s like, uh, do I really want
    0:29:25 to be showing this thing? Yeah, exactly. Yeah. And that’s the great thing about UGC is like,
    0:29:31 obviously you are a freelancer, you’re a contractor. So it’s, it is up to you who you work with and the
    0:29:36 longer you do it, the more pickier you can be. Obviously the thing about Fiverr is yes, that’s
    0:29:43 exactly UGC. So many UGC creators are on Fiverr landing UGC deals. And the great thing about that,
    0:29:50 which you probably now, after talking to that person is it, they come to you, right? So you’re not
    0:29:55 doing all this outreach and spending all this like time and energy, you know, sending emails,
    0:30:01 sending DMS. It’s great, even though it’s not like a really quick thing on Fiverr. It usually takes a
    0:30:06 little while. Um, but that is, that is one of the benefits of going on freelance platforms like Fiverr
    0:30:11 as a UGC creator, because then brands are actively looking, they can find your gig and hire you.
    0:30:16 And it’s, it’s super interesting because it’s not going on your feeds. It’s like, I, you know,
    0:30:21 my friends might see it if it happens upon the algorithm sprinkles it down into them,
    0:30:25 but it’s like, it’s not, you know, something necessarily posting. I don’t need to have a ton
    0:30:29 of followers to even get these gigs. Cause it’s like, it’s for this, you know, freelance content
    0:30:35 creation. It’s going on somebody else’s feed, going on somebody else’s site. So do you have a sense of
    0:30:42 the take rate for this cold outreach? It’s like, okay, I know I’m going to have to send 10 pitches
    0:30:45 before I get a yes. I know I’m gonna have to send 50 pitches before I get it. What kind of numbers
    0:30:52 game should people expect? Oh gosh. I think I probably sent like 30 ish emails before one said
    0:30:57 yes to me, possibly a little bit more between 30 to 50. And you know, I’ve, I’ve had like people that
    0:31:02 I’ve taught that, you know, they send out their first Instagram DM and it just had, oh my gosh,
    0:31:07 it’s like amazing timing and it works. And they are landing their first UGC deal like day two into
    0:31:12 their journey, which happens more often than you think. But, um, yeah, you know, it’s, it’s going
    0:31:17 to be, it’s going to be a game. That’s why I always tell people, you know, do cold outreach for sure.
    0:31:23 I’m a big proponent of that, but also don’t put all your eggs in one basket, especially people who
    0:31:28 are, who are busy, right? Like there’s a lot of, you know, full-time working professionals that are
    0:31:35 doing UGC on the side. They don’t have two extra hours to just send emails or, you know,
    0:31:40 their stay at home moms who are just like chasing kids around that just can’t do that. So going on
    0:31:45 these platforms like brands meet creators, for example, is just a really good start just because
    0:31:51 you’re already able to see who’s looking for UGC creators actively and connect with them with like
    0:31:55 almost a click of a button. That’s helpful to hear it. The name of the game in any sales
    0:31:59 relationship. It’s going to take a lot of no’s before you get to a yes, or a lot of
    0:32:03 not even getting any responses. In my case, I had to knock on a lot of doors before I ever sold a paint
    0:32:08 job. Exactly. There’s some filtering that has to happen. More with Megan in just a moment, including
    0:32:13 when she felt comfortable calling it quits at the day job to take her UGC side hustle full-time,
    0:32:19 negotiation, best practices, and the surprising age group that’s most in demand for brands.
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    0:34:35 Taxes and fees extra. See Mint Mobile for details. At what point do you feel comfortable saying,
    0:34:39 I could do this full-time? Like, was there a specific revenue target you were trying to hit? Like,
    0:34:43 what’s going through your head to be like, and maybe there’s some recurring contracts as part of this,
    0:34:48 but it’s kind of like, every month I got to book another five to ten deals so I could pay the bills.
    0:34:54 Yeah, for sure. It was a slower process, I would say. And I think that when I started landing more
    0:34:59 UGC deals, it was kind of like, oh my gosh, could I actually do this full-time? Like, is this
    0:35:07 tangible? And you know what? The real turning point in my UGC business was getting monthly retainer
    0:35:11 clients. I mean, that changed everything for me. So I was obviously, you know, working full-time.
    0:35:18 Our son was like, probably one and a half, two at this point. And I was super afraid of taking on
    0:35:23 monthly retainer clients, even though I had a couple opportunities come my way. I just thought
    0:35:28 it was going to be way too much work on top of a full-time job. And then I had a company offer me
    0:35:36 like $3,000 to do some Instagram reels for them every month. And I thought, $3,000 extra every month
    0:35:42 sounds pretty good. So I’m just going to make it work. So I said yes to them. And they were like
    0:35:47 almost a year-long contract. And so every month I was making $3,000 and it got easier and easier.
    0:35:53 That’s the great thing about monthly retainer clients. You’re not having to relearn about a new brand every
    0:36:00 single month. And so it did get easier. I was able to batch content in between working or mornings or
    0:36:05 whenever. And I already worked from home, which was obviously a bonus because I could do some things
    0:36:13 in between work. And so that really kind of made this switch. Like, okay, so I’m like making three
    0:36:20 grand from this, a couple extra grand from random UGC deals that would come in. And then I got my next
    0:36:27 like bigger monthly retainer client that was paying me $4,000 a month. And with that client, I was also
    0:36:34 offering some social media management, which a lot of UGC creators do. And so that’s an option for people
    0:36:38 if they want to. You don’t have to do that. But I was like, okay, that’s kind of what they’re looking
    0:36:44 for. I’m willing to do it. And so I took on another pretty big contract. And so I had this consistent
    0:36:54 money coming in. And eventually about a year into it, a year into my whole UGC journey, and I had these
    0:37:00 two clients, plus I was doing other UGC deals, plus I was working full-time. I kind of, I was like,
    0:37:03 whoa, this is a lot. I’m basically working two full-time jobs.
    0:37:05 Yeah, basically two full-time jobs.
    0:37:10 Yeah, exactly. So I kind of had to let one thing go. And I knew I was going to keep these clients.
    0:37:16 And then that second client was now paying me $5,500 a month because I was doing a little more
    0:37:22 stuff for them. So it was good chunks of money coming in that I could not 100% rely on, but basically
    0:37:28 rely on every month. So I was able to quit my job, you know, when I was making consistent,
    0:37:37 reliable, $10,000 to $13,000 months with UGC deals. And it would just, it would almost be impossible to
    0:37:43 continue working full-time and doing that much UGC. So something had to be, something had to be gone.
    0:37:44 And that was my full-time job.
    0:37:51 But that’s incredible to build it to the point, you know, 120 plus grand a year, 10 grand a month plus
    0:37:56 on the side and then say, well, it’s not sustainable to keep doing it on the side. So
    0:38:01 something’s got to give. So the first one, three grand a month, make us some Instagram reels. Like,
    0:38:05 can you give a sense of like the volume of work that was?
    0:38:12 So the great thing about that contract is I had total creative freedom, which helps with the whole
    0:38:17 process. Like it would probably be a whole different beast if I had to make the videos,
    0:38:22 send the videos to the company, they approve them and go back and forth. So that was a really good
    0:38:27 thing where I had creative freedom. They sent me all the products. It was like a luxury home products,
    0:38:33 like, you know, $300 candles, $200 blankets, that kind of stuff. So I didn’t have to show my face in
    0:38:39 any of it, which was nice. So it was all just product focused. And the thing about Instagram reels is
    0:38:44 they’re not as involved as like, say, the supplement company that hired me, you know,
    0:38:49 I have to create a script, I have to show several different shots of the product. It’s not as
    0:38:56 involved. It’s a little more quick. It’s a little more like, hey, I could make my bed and show the
    0:39:01 blanket on my bed. And that’s an Instagram reel. And I’m done for the day for that one. So it was like
    0:39:08 between 15 to 20 videos per month, but I could batch most of them, like on the weekends, or maybe
    0:39:12 over the span of a couple weekends. Do you run out of like, idea, like different ways to show a blanket?
    0:39:13 It’s like,
    0:39:19 I thought I would. And what helps with that is obviously just stalking what other companies are
    0:39:24 doing, right? Getting inspired, like what’s working for people? Like what do people actually respond to
    0:39:30 on Instagram when it comes to home products? There’s so I mean, that that’s the great thing about being in
    0:39:35 the content creation field is not obviously stealing people’s ideas, but having so much content that
    0:39:40 you’re literally just exposed to every day that can really get those creative juices flowing. And yeah,
    0:39:45 and some, some reels flopped, like they didn’t, like you got a couple hundred views, some like
    0:39:49 went viral and sold a bunch of their products organically, which made the brand really happy.
    0:39:54 But you know, that’s, that’s just part of the game. They need to be posting Instagram reels. And if I’m
    0:39:57 the one that can fulfill that need, they’re going to pay me money for it.
    0:40:02 Is that kind of where the ROI is for the brands where it’s like, you know, the video that gets a couple
    0:40:07 hundred views, is it going to do anything? Maybe it sells a couple, who knows? But it’s, it’s almost like
    0:40:12 we’re going to, we’re going to sprinkle our budget around in the hopes that one or two of these take off,
    0:40:16 pay for all of the losses, and then hopefully still make us a profit from our social feed.
    0:40:24 I think that it’s, I don’t think it’s a question. So the way I look at it, and what it likely is, is that
    0:40:32 brands really have no choice. So like when I create, you know, I had another client paying me $1,500 a month
    0:40:38 for five Instagram reels that were like 10 seconds long. I don’t think really those videos that I made
    0:40:44 for them were bringing in a bunch of sales, right? But they have no other option. If they’re, if they’re
    0:40:48 a clothing brand, which they were, and they’re competing into all these other clothing brands,
    0:40:55 they’re, they have no option than to be consistent on social media and build a following, build an
    0:41:00 engaged community of people that’s interested in following them, right? So for them, I think that
    0:41:05 it’s the overall picture with every brand is like, okay, we have to post organically on social media,
    0:41:12 but we’re also going to hire people that can create content that’s going to sell directly
    0:41:19 our, our products via ads. So I think it’s a mix. I think it’s totally a mix of like brands need both
    0:41:24 organic and they need paid media. That’s interesting. It’s like, it’s a, it’s a cost
    0:41:29 to play in the game at this point. And to be on the receiving end of that, that’s good. Good for the
    0:41:34 creators. You’ve mentioned a lot of different tools and apps, which I think is awesome. We’ll link those
    0:41:39 up. Loom, Canva, Incense, Billow, like some of these are totally new to me. We’ll, we’ll dig those up,
    0:41:44 link those up in the show notes. Anything else on the tools tech side that you’re using to help run
    0:41:50 your business? So I, I’ll kind of go through the process of exactly what I use and what I think
    0:41:56 bare minimum should be for every UGC creator. So I use my iPhone to film. That’s another great thing
    0:42:02 about UGC. You don’t need a fancy DSLR camera. You’re not a massive production studio, right? That’s
    0:42:09 kind of the point. So you can use your phone to film if it’s a decent camera. And then I use CapCut
    0:42:15 to edit. And that’s what most people use. I think there’s a couple of different editing apps out there,
    0:42:21 but CapCut seems to be the most straightforward. And I pay for CapCut Pro, but you do not have to.
    0:42:28 And then yeah, Canva for your portfolio, you know, if you want to create a new Gmail account to stay
    0:42:33 very organized, which is very easy to get in very disorganized when it comes to UGC, because you’re
    0:42:38 going to be reaching out to so many brands, you know, create a new Gmail account. It doesn’t have to be a
    0:42:44 business account where it’s at URL.com. It can, it can just be a Gmail account if that’s all you can do
    0:42:50 right now. And then in terms of like payment, that’s another question that gets brought up a lot. Like,
    0:42:57 how am I going to get paid? You will, it’s across the board. So I’ve had brands pay me via PayPal. So
    0:43:03 setting up a PayPal account, if you don’t have one already would be a good option or good, probably just
    0:43:11 a good idea. And then I’ve also had brands pay through Stripe or bill.com is a kind of a popular one for brands to
    0:43:19 use third party payment software. Also direct deposit. At one point I was on a company’s payroll. So it kind of just
    0:43:26 depends on the brand, but it’s, it’s typically not something that’s the payment part tends to be a big question,
    0:43:31 but I don’t think it’s something that you actually have to figure out before you start because the brand’s going to tell you
    0:43:36 exactly what their preferred payment method is. But yeah, that those are kind of the main things. And
    0:43:43 then in terms of like filming what you need, like gadgets, tools, and everything really basic, in my
    0:43:51 opinion, is going to be a tripod. I got a $25 tripod off of Amazon. I got a selfie light, which is like
    0:43:58 $12, $15. You’re going to want to use as much natural light as possible for every video you do. But I
    0:44:07 started my UGC journey in a very, very dark dated apartment. And it was just not super pretty. The lighting was
    0:44:15 horrible. So I really utilized artificial light, which selfie light, whatever ring light, whatever you want. And I
    0:44:21 actually don’t even use a microphone for my UGC videos because my iPhone does a pretty good job. So depending on if your
    0:44:26 audio is terrible or not, get a microphone off of Amazon or just see how it goes.
    0:44:30 Yeah, I can picture like, you know, some people holding up like a little baby lab mic or something
    0:44:31 like that. Yeah.
    0:44:35 So that’s helpful. Like low tech, don’t stress about the payment.
    0:44:35 Exactly.
    0:44:39 That’s a good problem to have. You’ll figure that out if somebody is like, how do I give you money? Like,
    0:44:44 I could solve that. Anything you would do differently if you had to start over to either accelerate the
    0:44:48 journey or land bigger deals faster or anything that comes to mind there?
    0:44:55 Yeah, I think I would not be so afraid of taking on monthly retainer clients. And I wish somebody had
    0:45:01 kind of told me that or I kind of had figured that out sooner just because it really it just makes such a
    0:45:08 big difference. So yeah, number one, like focus on building relationships with brands and being a good
    0:45:15 person to work with, like don’t be difficult to work with, you know, be responsive, be polite, like just
    0:45:20 be a good person to work with and brands will want to continue working with you. And then that will lead
    0:45:26 probably to monthly retainer clients, which can significantly increase your income as a UGC creator.
    0:45:32 So for sure the monthly retainer clients and I think just not being afraid to reach out to bigger
    0:45:40 brands as well. Like brands of all sizes need content and it’s not always going to be, you know,
    0:45:45 it’s always going to be a yes, but that’s something that I realized in the beginning just from different
    0:45:50 side hustles I’ve done in the past. Like it’s, it’s going to be a little slow, but eventually you’ll get
    0:45:52 yeses and increase your confidence.
    0:45:59 Is there pricing tiers? Like if I’m racing out to Aloe, like on your hat or Nike and I come back with
    0:46:03 $200 and they’re like, uh, that’s, that’s a red flag. That’s too cheap. We’re used to paying
    0:46:09 billions of dollars to LeBron James or somebody that’s, you know, what is this? Is there anything
    0:46:14 like that? When you said, when you mentioned going after bigger brands, I don’t think that brands are
    0:46:20 super turned off by that. It’s best if the brand can kind of give you a budget or even like a range.
    0:46:26 So I’ve had brands reach out to me and UGC creators will tell you different things like, don’t do this,
    0:46:34 do this. Like it’s a, it’s a mix. But my opinion is if, if you can get the brand to tell you what
    0:46:37 their budget is before you ever state any number.
    0:46:40 Yeah. Don’t, don’t be the first to throw out a number.
    0:46:45 Yeah. Yeah. You, you’re putting the ball in their court. So it’s kind of best. So I’ve had brands
    0:46:51 reach out to me and I’m like, so what, what is your budget for three videos? What can you give me a range
    0:46:55 of what your budget is? And sometimes, you know, it’ll be like a hundred dollars per video. And I’m like,
    0:46:59 okay, great. So I know I’m not going to continue this conversation, right? Come back to me if you
    0:47:04 do have an increased budget in the future. But then other times it’s more than what I would have just
    0:47:10 thrown out. Right. So you can make more money that way. And this is a little tip too, that this is
    0:47:16 related, but on your portfolio, like on my portfolio, anytime I tell people like, Hey, create a portfolio.
    0:47:24 I don’t ever tell them to put their rates in their portfolio just because you are going to miss out on that.
    0:47:31 Like if a brand is searching for a UGC creator and they’ve got a thousand dollars for two UGC videos budget
    0:47:37 in your portfolio states that you only charge 250 for one, for one video, they’re going to save money.
    0:47:42 You’re going to lose money. So you don’t have to put your rates on your portfolio. You can create a
    0:47:46 rate card if that makes you feel better. And you’re able to send that because every now and then brands
    0:47:51 do ask for rate cards. You know, you can do that, but at the end of the day, you know, it’s really just
    0:47:56 about communicating with the brand. Like, is it going to work? Is it going to make sense for you? Are you
    0:48:02 going to feel good about spending an hour or two creating a video for a hundred dollars? Maybe you
    0:48:08 do, maybe, maybe you, you won’t feel good about that, but knowing what you feel good about and like
    0:48:15 what’s worth your personal time right now, based on your financial situation and your goals, it’s,
    0:48:19 it’s so important to know that otherwise, you know, I’ve seen UGC creator after UGC creator,
    0:48:27 start UGC and only be okay and feel worthy of getting these 50 or a hundred dollar UGC deals
    0:48:33 where they just start spending so much time, barely making any money and they end up quitting because
    0:48:39 it gets frustrating. But knowing what your worth is and like focusing your energy and efforts on brands
    0:48:43 that are willing to pay you, at least your bare minimum rate is, is going to be a game changer.
    0:48:49 Yeah. Okay. I was just, I was just helpful because it’s like, you know, yeah, you can go out and buy,
    0:48:54 you know, web design. Like we talked about Fiverr for next to nothing, or you could, you know,
    0:48:59 hire some professional design agency, millions of dollars, if you’re Nike or somebody with the budget
    0:49:05 for that, or it’s like, there’s, in some case prices could be a signal of the potential quality
    0:49:08 or reach it’s going to have, who knows? But that was just something that, that popped into my head.
    0:49:14 I was going to ask any big surprises from your own journey or from your students or what’s,
    0:49:17 you know, what’s going out there in the UGC universe these days?
    0:49:23 Yeah. I mean, the biggest thing that comes to my mind is I have, I’ve actually helped and taught,
    0:49:31 most of my students happen to be Gen Xers and baby boomers. So the way that got started was about a
    0:49:37 little over a year ago. I was on a brand call where I sent a video pitch to a brand that I really wanted
    0:49:43 to work with. They loved it. And they had me hop on a zoom call with like four of their marketing team.
    0:49:49 So I was on a call with them trying to convince them to hire me as a UGC creator. It was going
    0:49:55 pretty well. And I had mentioned that my mom who is 63, I mentioned that she is actually like,
    0:49:59 she told me about their products. It was a footwear company. And so I was like, yeah,
    0:50:05 my mom loves you guys. It’s like loyal customer as am I. And so they were like, their ears kind
    0:50:10 of perked up and they’re like, Oh my gosh, that, that would be amazing. If your mom could be in
    0:50:14 one of the three UGC videos that you could do for us, they’re like, time out, time out. We don’t
    0:50:21 watch you, but we watch your mom. I know. And so I was like, like, of course, my mom’s going to be
    0:50:25 down for it. She loves me. She’s going to support me. She’s going to be down to do this. And so they
    0:50:32 said, that’s perfect because your mom as a baby boomer, like 60 something year old, I can’t remember
    0:50:36 exactly what they said. They said that she is more part of our target demographic. Like we sell
    0:50:41 most of our shoes to people more toward her age, even opposed to like me as a, you know,
    0:50:47 33 year old at the time. So I was like, okay, like fantastic. That’s great. I heard that. I didn’t
    0:50:51 really think much of it besides just kind of coordinating with my mom. We did the video
    0:50:58 together and it was great, super fun. And then I realized that if they were looking for older creators,
    0:51:05 there’s probably a ton of brands that are looking for older creators. And I never like rarely ever
    0:51:12 saw anybody over the age of 50, like nobody in their sixties doing UGC. And so I started posting
    0:51:17 about it, telling people like, Hey, if you’re a Gen X or if you’re a boomer, I bet you anything,
    0:51:21 there are brands looking for you and you could get paid to create content for them. And it kind of took
    0:51:28 off, it blew up. And so there was, I’ve had dozens of brands reach out to me personally and be like,
    0:51:35 Hey, thank you so much for posting this because we’ve been looking for people that are Gen X or or baby
    0:51:40 boomers to be like in our, in our videos to, to do UGC for us. And we just can’t find that many of
    0:51:43 them. Well, there was some data that was like, this was probably a couple of years old, but like that’s
    0:51:48 the fastest growing demographic on TikTok is like these older generations. It’s like, we need people
    0:51:53 to come and speak to them. A hundred percent. So is that the next, now we can stack side us. I was
    0:51:58 like, so are you going to build the Gen X boomer, uh, UGC creator agency? And now I know you can like
    0:52:04 play matchmaker and start leveling up here. You know, I could, I’ve been asked that several times.
    0:52:10 I’m, I’m not about the agency life. I don’t think, but it’s been, it has truly like been,
    0:52:18 it’s just been so amazing. Like it’s been so incredible to see so many people who are in that,
    0:52:25 in those two generations, the Gen Xers, the boomers, like find out about UGC because I blab about it all
    0:52:30 day on TikTok. And they’re like, what in the world? They literally had no idea. And they start UGC
    0:52:36 and they’re like, Oh my gosh, I’m, I’m actually like getting UGC deals. Brands want to work with
    0:52:41 me. They’re sending me free products. I’m making money with this. Whereas like a few months ago,
    0:52:44 they had no clue. This was even a thing. And it’s just been a really, really cool to see.
    0:52:51 That’s super fun. So you’ve got Megan at call your UGC.com. She is at Megan underscore UGC on
    0:52:58 Instagram, Tik TOK and Stan dot store. You find some of the portfolio links and other content
    0:53:04 creation over there geared towards the people trying to do what she’s doing and build up your own UGC
    0:53:08 side hustle. What’s next for you? What’s, what’s on the horizon for this year?
    0:53:15 My goal is to do more UGC deals with my mom. We’ve done three so far and she’s doing her own
    0:53:21 UGC deals, which has been really fun. Yeah. My, my goal is just to continue creating good content for
    0:53:27 companies that they keep coming back for more and just keep spreading the word about UGC to all people
    0:53:33 of all backgrounds, all ages to just, you know, get started and just dive into it. Cause you never know
    0:53:39 what could happen. Very good. What a, what a fun, creative side hustle. We’ll link up all of the
    0:53:44 resources mentioned in the show notes for this episode. This was like when Megan, when you reached
    0:53:50 out, it was like, obviously this has been on my radar for a couple of years, but never really had
    0:53:55 connected with somebody making a serious run at it. And it’s super interesting, especially from the
    0:54:00 standpoint of, I don’t need to be a super influencer. I don’t need to have a built-in following here.
    0:54:03 So it checks that box of something fun, creative, if you like,
    0:54:08 filming, if you are a consumer of goods anyways, as I bet you are. And you know, here’s you, maybe
    0:54:14 you can learn some new video editing tips and tricks along the way. I like the call to build
    0:54:20 recurring contracts, build long-term relationships, makes life easier for the brand. They don’t have
    0:54:24 to hire somebody new every month. You don’t have to learn a new brand, a new brand language every
    0:54:29 month. Plus it adds some stability, kind of like baseline revenue. You’re still free to go out
    0:54:34 and pitch other deals, but like, at least you’re stable. And maybe that’s, you get to the goal of
    0:54:38 like, I could pay my rent. I could pay my mortgage with like this recurring contract. Like my day job
    0:54:42 is called the gravy time. Like, you know, I don’t need it anymore. It’s just like, it’s bonus,
    0:54:47 especially with those recurring contracts, but otherwise too, like the workflow, the process
    0:54:51 improvements, as you just get a few more reps under your belt, the hourly rate really starts to
    0:54:58 improve. So super inspiring episode. If you’re new to the show, welcome. We’ve got hundreds of
    0:55:04 actionable episodes in the archives to help you make more money. If, uh, if UGC isn’t your thing,
    0:55:07 we’d love to have you binge on any of those. It’s kind of a choose your own adventure type of deal.
    0:55:13 If you’re not sure where to start, I want to invite you to build your own personalized side hustle show
    0:55:17 playlist. Uh, how it works is you go to hustle.show, you answer a few short, multiple choice
    0:55:23 questions takes probably 60 seconds. You can do it on your phone. Questions are about your side hustle
    0:55:28 interests, your side hustle goals, and it’ll recommend you eight to 10, uh, side hustle show
    0:55:33 episodes to start with as a potential jumping off point. What to listen to next. That’s at hustle.show.
    0:55:38 Big thanks to Megan for sharing her insight. Big thanks to our sponsors for helping make this content
    0:55:43 free for everyone. You can hit up side hustle nation.com slash deals for all the latest offers from
    0:55:47 our advertisers in one place. Thank you for supporting the sponsors that support the show.
    0:55:51 That’s it for me. Thank you so much for tuning in. If you’re finding value in the show,
    0:55:55 the greatest compliment is to share it with a friend. So fire off that text message. Maybe,
    0:56:01 you know, that Gen X or boomer person in your life who can make a little extra money with UGC and, uh,
    0:56:05 and help spread the word that way. But until next time, let’s go out there and make something happen.
    0:56:09 And I’ll catch you in the next edition of the side hustle show. Hustle on.

    What if you could make $300 an hour filming short videos with your phone … and you didn’t need a single follower to get started?

    That’s the side hustle Megan Collier carved out for herself with UGC (user-generated content).

    Think of it as getting paid to create authentic-looking social media content for brands, even if you’re not an influencer.

    And she’s not alone. Brands are hungry for this stuff.

    In just a couple of years, Megan built her side hustle into a six-figure income stream and quit her day job in 2023.

    Let’s take a look at how she did it, and how you can, too.

    Tune in to Episode 666 of the Side Hustle Show to learn:

    • how Megan landed her first $750 UGC deal in 10 days.
    • the exact outreach strategies she used to book brand clients.
    • how she scaled to $300/hour and replaced her 9-to-5 income.

    Full Show Notes: $300/hr as a Content Creator, w/ No Audience Required

    New to the Show? Get your personalized money-making playlist here!

    Sponsors:

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  • Zero to $6k a Month With a Mobile Detailing Business (Greatest Hits)

    AI transcript
    0:00:05 Here’s an oldie but a goodie from the archives from the Side Hustle Show Greatest Hits Collection.
    0:00:11 How a couple college students built a $6,000 a month business out of a Honda Accord.
    0:00:17 What’s up, what’s up, Nick Loper here. Welcome to the Side Hustle Show because yes,
    0:00:22 you can cut your own paycheck. I got a note from a listener the other day and he explained
    0:00:28 he was a full-time college student working full-time in web design and in his spare time
    0:00:34 had started a $6,000 a month side hustle with his younger brother cleaning and detailing cars.
    0:00:40 Josh Belk from BelkMobileDetailing.com said the inspiration came from two things.
    0:00:42 Thing number one was his brother’s obsession.
    0:00:48 He drove his car about 12,000 miles in the first three months of owning it.
    0:00:53 It was a Honda Accord and was driving it just all the time. It’s just what he liked to do for fun,
    0:00:56 was drive it around. And while he was driving it all the time,
    0:01:00 he had to make sure to keep it clean. So I’d always see him out in the driveway,
    0:01:04 detailing it, vacuuming out his car.
    0:01:08 And thing number two was an email from Ty Lopez.
    0:01:13 I was just kind of browsing through this email that he had sent out. And one of the ideas was to
    0:01:18 start a mobile car washing business. And I just kind of put the two and two together
    0:01:25 and told my brother one day, hey, why don’t we try to monetize this thing and make some money on it.
    0:01:30 And make some money is what they did. Stick around in this one to hear how Josh and his brother
    0:01:35 landed their first customers, how they price their service, and how they stand out from the
    0:01:40 competition. Notes and links for this episode, plus the full text summary of our call are at
    0:01:46 sidehustlenation.com slash detailing. And one important thing to note here is to use this as a
    0:01:51 lens for any number of local service-based businesses, which broadly speaking is one of
    0:01:57 the side hustle models I’m most excited about right now. It’s about mobile detailing, but it’s
    0:02:02 not just about mobile detailing, if that makes sense. I’ll be back with my top takeaways from this chat with
    0:02:07 Josh after the interview. We start this one off with where those crucial first customers came from.
    0:02:09 Ready? Let’s do it.
    0:02:17 Friends and family is key. I think that that was the most important starting point for us.
    0:02:21 Just being our mom was very helpful with everything that we’ve ever done.
    0:02:27 She’s always supportive. So one of the first things that she did was send out a text message and post on
    0:02:33 Facebook just to like a few of her friends and other family members around town, just letting them know
    0:02:38 like, hey, my sons have started up a mobile detailing business. And 99% of the people that she sent
    0:02:46 that too didn’t reply and didn’t call us, but that’s expected. And the 1% that did, we had a few
    0:02:52 people. Those are your starting customers. And you really use those people for getting great marketing
    0:02:57 material through before and after pictures, helping to establish some good first reviews and reviews are
    0:03:03 everything in this business. Because if you can have a great five-star review on Google and Facebook,
    0:03:07 then you will stand out amongst your competitors.
    0:03:12 Okay. Did you already have all of the equipment necessary?
    0:03:17 Like maybe we should back up and ask what equipment is necessary for this stuff?
    0:03:21 Yeah, that’s a great question because we didn’t have everything necessary.
    0:03:27 But really to start, there’s a few things that are really important to have.
    0:03:31 For one, you obviously need some kind of bucket.
    0:03:46 We actually started out with using a bucket and a wash mitt, which the bucket is like about $30. I think the one that we bought in the wash mitt was like $5 or $10. You can go buy it. One at your local O’Reilly or one on Amazon pretty easy.
    0:03:48 That’s a very fancy bucket. What does it do?
    0:04:06 So essentially, it has a grit on the bottom that you can use to scrape your wash mitt. And it’ll kind of help to separate the dirt from the rest of the water in the shampoo. So that way, it just helps to kind of cleanse out all the dirt that you’re using whenever you’re washing the car.
    0:04:22 We actually started without a pressure washer. We were just using these little tanks, pumping them up, spraying them on the vehicles. It worked out okay, but it doesn’t allow you to get the underbodies of the car and really the stuff that kind of soaks in a lot.
    0:04:37 So we were going through a lot of towels with using just those little pump buckets. So we eventually decided to go ahead and buy a pressure washer. It’s actually called the Worx. And it is a completely mobile pressure washer. It’s about $170 is how much it cost us.
    0:04:53 And the great thing about that one was it was battery powered. So we could charge with the batteries before we would go to the site. And the batteries would usually hold for about an hour. We do ask, including now, most of our customers to use their water and electricity, and they are completely fine with it.
    0:05:08 We’ve only had a few that have apartments. And sometimes we can usually work around by having them travel to their friends or families. And a lot of the times they’re very flexible and they’re completely okay with that. But besides the pressure washer and the bucket, obviously some great towels help, some brushes.
    0:05:20 Chemicals wise, we like to use a degreaser for most of the stuff we do. We have a spray wax and a tire shine. Those three chemicals are really great. I think the extract we bought was about $120.
    0:05:28 I would say that’s a pretty critical part of the interior part of your business because we made the most of the money to start out with interior detailing.
    0:05:37 And that extractor is something that it adds a huge value to the service whenever you can get out stains and stuff like that.
    0:05:49 So that extractor, which could just be bought on Amazon for around $120, was huge, as well as a steamer. A steamer helps with doing the leather seats or the side panels on doors
    0:05:57 or center console areas that have coffee or some kind of drinks that have been spilled and sticky stuff in there. That steamer was also very helpful.
    0:06:04 And then obviously a vacuum is definitely needed. A shop vac, about $40, I think is how much we paid for ours.
    0:06:10 By the end of it, I think we had spent about $500 to $600 total on equipment.
    0:06:14 But a lot of that stuff had been added on, like after we started making money up first.
    0:06:21 But all in all, pretty low startup cost business. And I’m glad you clarified what you were extracting.
    0:06:27 It’s like, well, what does an extractor do here? It is very clear my car has never been cleaned to this level of detail.
    0:06:32 So maybe I am due for a detailing. But maybe that goes to the next section is like, well,
    0:06:38 you probably don’t have many late model Ford Escapes as customers. Like, what kind of cars are you working on here?
    0:06:42 Most of the time, our customers, it is their first time having the detail done.
    0:06:47 We always luck out every now and then by having the customer that they do clean their car a lot.
    0:06:52 And a lot of the times they call us up for a full detail, expecting to pay the full price.
    0:06:54 And their car is not bad at all.
    0:06:58 And those are usually the customers that say to us like, oh, my car is so bad.
    0:07:01 I’m so sorry. Those are the best case scenarios for us.
    0:07:03 You’re like, believe me, believe me, we’ve seen worse.
    0:07:05 Exactly. That’s what we like to tell people.
    0:07:11 So right now, a lot of the time we are doing customers that it’s the first time they’re ever
    0:07:17 having their vehicle detailed. They probably saw one of our advertisements on Facebook,
    0:07:23 or they heard about us through a friend and they realized like, wow, my car needs to be detailed.
    0:07:25 I would love to have it just spotless.
    0:07:30 Some people even can search on Google if they search for like mobile car washing or mobile
    0:07:33 detailing in my area or even detailing in my area.
    0:07:35 We do show up in some of the Google results, too.
    0:07:40 So definitely those first time customers are, I would say, our prime target market.
    0:07:42 We also have a dealership.
    0:07:47 It’s a small dealership that calls us about three or four times a week for different cars.
    0:07:55 And that’s the best case scenario because they are reoccurring and they’re always bringing new cars in from auction.
    0:08:02 That is someone that we can rely on without having to spend any new marketing dollars towards every single week.
    0:08:03 Yeah, that’s awesome.
    0:08:05 How did you start that relationship?
    0:08:10 They called us and I’m not sure how they found us out.
    0:08:19 It’s a question that I should probably figure out because the dealership owner called us and he either found us through one of two ways.
    0:08:23 He either found us through a Facebook ad or through Google at the time.
    0:08:31 And he reached out and just asked about coming to their dealership and doing detailings for them on a weekly basis.
    0:08:37 We said absolutely, came out, agreed on a price that we would start at, and we just went from there.
    0:08:38 Okay.
    0:08:48 For these first customers, either the dealership or the friends and family, mom’s text and Facebook post, how did you figure out how much to charge these folks?
    0:08:51 So that one was kind of random.
    0:08:52 We started low.
    0:08:59 I think that we initially started with $30 for a full detail, both inside and out.
    0:09:01 I believe that took us around two hours.
    0:09:06 We didn’t have all the add-on services at the time, so we were just doing like vacuuming, wiping things down.
    0:09:10 We were putting a shine on like all the upholstery, kind of like an armor roll.
    0:09:12 And it was around $30.
    0:09:16 I think we actually had listed it at $50, and we were running a special for $30.
    0:09:22 So I remember my brother telling me actually the first day that we did like a stranger’s car.
    0:09:25 It was someone that had seen a Facebook ad that we had done.
    0:09:29 I remember him telling me whenever we went to go grab lunch, I don’t think this is worth it.
    0:09:33 Doing car detailing for this cheap, it’s just not worth my time.
    0:09:35 It’s hard work.
    0:09:41 And I told him that our prices are only this cheap temporarily, and we would raise them soon.
    0:09:52 And really, this was to get initial startup customers to build reviews and to build some kind of marketing materials, as well as experience under our belt.
    0:09:54 So it sounds like he’s the one doing the labor.
    0:10:01 You’re the one behind the scenes doing the marketing, the Facebook stuff, providing the seed money, and all this.
    0:10:04 He’s the one who’s putting the elbow grease into these vehicles.
    0:10:05 Absolutely.
    0:10:07 It wouldn’t be able to work without him.
    0:10:10 But at the beginning, I definitely was helping him out.
    0:10:13 And then now he does primarily all of the detailing.
    0:10:21 More with Josh in just a moment, including collecting positive customer reviews, quoting jobs, and some more creative marketing ideas.
    0:10:23 Coming up right after this.
    0:10:34 When you’re growing your business and your team, you need a hiring partner that can help you rise to the challenge.
    0:10:36 You need Indeed.
    0:10:42 Our sponsor, Indeed, is the hiring platform where you can attract, interview, and hire all in one place.
    0:10:44 Here’s our recent guest, Skylar, from episode 645.
    0:10:47 What’s your recruiting look like?
    0:10:48 I would use Indeed.
    0:10:50 Indeed was really, really helpful at first.
    0:10:57 Plus, with Indeed Sponsored Jobs, there’s no monthly subscriptions, no long-term contracts, and you only pay for results.
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    0:11:24 Just go to Indeed.com slash Side Hustle Show right now and support our show by saying you heard about Indeed on this podcast.
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    0:11:29 Terms and conditions apply.
    0:11:31 Hiring, Indeed, is all you need.
    0:11:34 Nobody does selling better than our sponsor, Shopify.
    0:11:37 That’s why it’s the number one checkout on the planet.
    0:11:40 We do use Shopify now.
    0:11:44 A lot of the third-party platforms and stuff just integrate a lot better with Shopify.
    0:11:49 It has made a huge difference in our ability to be more flexible on our site.
    0:11:57 That was Randall Pulfer from Episode 661, and he’s just one of many Side Hustle Show guests who rely on Shopify to power their online sales.
    0:12:04 One of the things I think is really cool about Shopify is ShopPay, which basically streamlines the checkout process.
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    0:12:47 Okay, so starting very, very inexpensively to the point where the labor is questioning whether or not it’s even worth it.
    0:12:50 But hey, we’re building up before and after pictures.
    0:12:53 We’re building up hopefully happy customer testimonials.
    0:12:58 Did you do anything specific to request those reviews on Google or Yelp or Facebook?
    0:13:08 Yeah, so I had been – I had done some Amazon FBA selling before I got into the mobile detailing business, and it had failed massively.
    0:13:19 I lost around $3,000 in the span of about six months, and I think I put in about six months to a year of total prep work, learning how to do this whole business model.
    0:13:24 And while I lost out on a lot of money, I learned a ton of stuff.
    0:13:32 And one of the things that I learned from this coach actually that I had bought a course from was the importance of reaching out and asking for a review.
    0:13:40 And making that as easy as possible by sending them a link where they can click on the link, and it’ll immediately take them to either a Facebook or a Google review.
    0:13:45 So before we even went in with our first customer, we had that review link set up.
    0:13:52 And as soon as we were finished with the service, we would just ask them, hey, we’d greatly appreciate it if you could leave us a positive review.
    0:13:55 And at first, we were just doing Facebook.
    0:13:56 We eventually switched over to doing Google.
    0:14:04 We try not to overwhelm them by doing both of them at the same time, although if there’s someone that really wants to leave a review, we often will send them both review links.
    0:14:10 But we kind of switched off by doing one or the other just to try to build up positive feedback on both those sites.
    0:14:17 Facebook seems like an interesting option to try and solicit reviews for where Google makes sense to me.
    0:14:20 I can show up in Google search results.
    0:14:25 If somebody searches for mobile detailing service near me, you’re likely to show up there.
    0:14:27 Has that started to happen?
    0:14:46 Yes, and that’s a great point because you want to build your business to where over time it will start to rank organically and you’ve established your presence and you’ve built up your reviews on Google because there will be a ton of people that will be searching for mobile detailing near me, car washes near me.
    0:14:56 And if you can build up those positive reviews and you can have a good rank on Google, that’ll help with reaching people organically without having to spend advertising dollars.
    0:14:59 Have you seen any of that start to take effect?
    0:15:04 I would say we get probably five to seven calls a week from organic Google traffic.
    0:15:06 Two months ago, that was zero.
    0:15:08 So it can pick up pretty quickly there.
    0:15:11 I was going to say 30 bucks is a steal.
    0:15:15 You can come over to my house anytime, but it sounds like pricing has evolved a little bit since then.
    0:15:20 What’s it look like today and maybe how much time does that take you?
    0:15:23 So it was a couple hours, you know, maybe to do this full detail.
    0:15:29 Have you or has your brother improved his speed and process or really depends on the car?
    0:15:30 Yeah, definitely.
    0:15:33 We’ve improved the speed and process for sure.
    0:15:37 And that just comes with experience and learning like what method to use, what to do first.
    0:15:41 We started out with, like I said, about $50 for a full detail.
    0:15:52 Soon after, once we started to get a little bit more, a little bit more traffic in, we raised it about $20 up to $70, eventually raise it up to $100 within like a few months after that, eventually up to like $120.
    0:16:02 And now, as of a few months ago, we’ve established $90 for starting cost or starting price for doing an interior detail.
    0:16:08 We start at $50 for exterior detail and then $140 starting price for a full detail.
    0:16:17 And notice I said starting cost because I tell every single person that calls me and wants a quote that we must inspect the vehicle beforehand.
    0:16:23 And that’s because some vehicles take way longer and are way dirtier than others.
    0:16:28 And the customer, a lot of the times, will like tell you, oh, my vehicle really isn’t that bad.
    0:16:35 And then once you take a look at it, you realize that it’s going to take you five hours of work and the initial $100 you quoted them is not worth it anymore.
    0:16:41 So it’s very important that you tell the customer that we will need to inspect it to give you an exact quote.
    0:16:54 A lot of the times, I will offer to give a quote to them for free and we can set up a time to come out directly to their work or to their home at their convenience and give them a quick five to ten minute quote.
    0:17:01 Either myself or my brother will go out and we’ll take a look at it, kind of talk to them about what things they were liking to have done.
    0:17:14 If they were liking to have their carpet shampooed or if they were liking to have their leather seats conditioned or if they were wanting to have a special kind of coating put on the exterior, all those things will communicate with them and then come out of quotes.
    0:17:24 So the starting price for the interior, the $90, it does not include things like carpet shampooing or seat shampooing or leather conditioning or if there is excess dog hair.
    0:17:37 Those are things that we do add on extra for and then if they have like a truck or an SUV, we’ll charge a little bit extra for that or if they were wanting something like a cream wax or ceramic coating, we’ll charge them extra for that as well.
    0:17:40 Is there an hourly rate you’re shooting for on those quotes?
    0:17:41 Yeah.
    0:17:43 So we go for $40 to $50 an hour.
    0:17:47 That is a fantastic college gig.
    0:17:49 I mean, that’s a fantastic gig for anybody.
    0:17:50 That’s pretty cool.
    0:18:01 When you guys were starting out, I’m curious if there were any, if there was any competitive analysis, competitive research, like, oh, there’s already half a dozen detailers in town.
    0:18:03 I don’t think there’s a market for this.
    0:18:06 Like, did any of that go through your head or was that part of the process?
    0:18:19 We definitely did think of that because there are a ton of other detailers and a lot of the, a lot of the detailers that were online, they were charging, charging quite a bit for their services.
    0:18:21 And well, they were also, they weren’t mobile.
    0:18:23 So you had to go directly to them.
    0:18:28 And a huge part of our business is the fact that we can come directly to your home and do it.
    0:18:32 So you could be sitting on the couch, watching TV on Saturday morning and we can be cleaning your car.
    0:18:35 So that is a huge selling point.
    0:18:39 And there was no one that was really doing that business model in our town.
    0:18:43 But even if there is, there’s still so many holes in the market that people leave.
    0:18:46 And there’s so much opportunity that it definitely isn’t an end all be all.
    0:18:56 I will also say that a lot of the dealerships, especially on Google, when you go to look at their reviews, their reviews aren’t the best.
    0:19:02 And they treat their customers, I think that they pump in customers a lot and they don’t treat their customers as well.
    0:19:06 So we really go for 100% satisfaction guaranteed.
    0:19:16 We’ve had several customers who will call me after my brother has taken care of the car and say, hey, this wasn’t up to my standards.
    0:19:18 I thought that it would be different.
    0:19:22 Would you come out and, and take care of this again?
    0:19:25 And sometimes they won’t even offer that, but I will always tell them.
    0:19:31 That we will absolutely find a time to come out and to make this right with no extra charge.
    0:19:35 And we have never had a bad review because of that.
    0:19:36 We always make it right.
    0:19:41 And I always make sure to tell my brother that communication is key.
    0:19:50 So he’s learned over time to have the customer take a look at the vehicle and walk around through it once they’re finished up to make sure that everything is up to their standards.
    0:19:56 And we didn’t miss any spots is sometimes the customer may know the vehicle a little bit better than we do.
    0:19:59 There might be some nicks and crannies that we weren’t aware of.
    0:20:02 So it is communication is key.
    0:20:16 Well, I think that’s a big advantage you guys have as, as a, as a smaller company is the customer feels comfortable calling you up and telling you rather than blasting an anonymous review online, like they might with a, with a larger company.
    0:20:24 It’s like, I know, like I have a little bit more of a personal relationship with these guys and, you know, I don’t want to, I don’t want to hurt their business, but I want to give them a chance to make it right.
    0:20:28 I think that’s an advantage for smaller operators in this space.
    0:20:36 One thing I’m curious about now, you mentioned like, Hey, you’re sitting here inside, you’re watching football while you guys are out working on the car in the driveway.
    0:20:41 I imagine that can lend itself to neighbors walking by.
    0:20:49 I don’t know if you’re allowed to like put up a little sign as you’re vacuuming out the car or something that says like, Hey, bulk mobile detailing is here or working on this.
    0:20:55 But like, can you give me a sense of the just natural marketing that happens during the work?
    0:20:56 It’s great.
    0:21:07 Whenever that happens, whenever a customer can just come by that it’s either a neighbor or they’re maybe driving by and they, they see our car outside and they see the pressure washer all hooked up.
    0:21:10 They stop and ask us, Hey, how much do you guys charge?
    0:21:11 Or what are you guys doing?
    0:21:15 And you can start a lot of business just by that.
    0:21:17 And the best part about that is it’s all free.
    0:21:20 You don’t have to do anything to, to market to those kinds of people.
    0:21:30 I mean, a lot of the times just by them seeing their neighbor or someone that they know getting their car detailed, it immediately builds up that, that trust.
    0:21:32 They are much more likely to sign up for a detailing.
    0:21:45 You ever go to like an office park or an office building where if you could somehow get in with the office manager, I don’t know, like the property management company and just set these up on a lunch break or you guys could do it all day long.
    0:21:48 Like, you know, have people bring down their keys or something.
    0:21:48 I don’t know.
    0:21:50 Just spitballing here.
    0:21:52 Yeah, I think that’s a great idea.
    0:21:54 And that’s something that’s untapped.
    0:21:56 So that goes back to what I was saying.
    0:22:05 I don’t think that no matter how many mobile detailers are in anybody’s area, there is so much room to grow and there’s so many untapped markets still.
    0:22:11 And that is something that we haven’t explored much yet, but I think it’s got great potential.
    0:22:22 And I think that it could be a great reoccurring customer to come down like every Friday to this office building and you might be able to knock out five cars in a day at $100 each.
    0:22:25 I think that that is a great business model.
    0:22:31 And what’s best about it is it can be reoccurring and it could happen every single week or every month if you set it up that way.
    0:22:39 Man, I can even see some employers like offering it as a perk of working here, of coming to this office.
    0:22:44 Like, hey, you know, they’re the ones maybe they foot the bill and like, hey, we’ve got capacity to do five of these every week.
    0:22:45 Put your name on the wait list.
    0:22:48 I think that could be an interesting way to go.
    0:22:50 But you mentioned Facebook ads a couple of times.
    0:23:01 And so curious how this works, because it’s something that, you know, scrolling through my Facebook feed, maybe I wasn’t necessarily in the market for it.
    0:23:03 But then I see an ad and all of a sudden I’m ready to click buy.
    0:23:05 How’s Facebook working for you in that way?
    0:23:06 So it’s interesting.
    0:23:15 We spent $100 on an initial giveaway, and that’s how I thought that we were going to gain the bulk of our starting customers.
    0:23:18 That was in New Year’s of last year.
    0:23:19 It was like a New Year’s special.
    0:23:28 Starting with the new year, we actually decided to give away one month or each month of the whole year, you would get a free car wash.
    0:23:36 And all you had to do was sign up, was enter your email, and then at the end of this week that we would contact them, and we’d let them know the winner.
    0:23:40 We spent about $100, and I think I got about 50 leads from it.
    0:23:47 Out of those people, we picked one person, and that person actually told us, I don’t want your giveaway.
    0:23:50 So why did they sign up for it if they didn’t want it?
    0:23:56 So I think that maybe she thought that it was a scam, or she just decided she didn’t want it.
    0:23:57 Might have been an impulse click.
    0:24:08 So nonetheless, we targeted those people that we had captured their emails, and we decided to give every single person 50% off if they would sign up in the next two weeks.
    0:24:20 Out of those, we got one person, and that was our starting customer that we started with, and we used that person to get marketing pictures for.
    0:24:24 Their sister was actually there at the house and decided to book her detailing with us, too.
    0:24:31 So that was a great start, but that was an unsuccessful Facebook ad campaign.
    0:24:44 However, about a month later, we decided to run a Valentine’s Day special, and we had a gift card that we were selling for $59.99, and it included an interior detail and an exterior wash.
    0:24:49 I spent about $80 on Facebook ads over about a week period.
    0:24:58 We got 290 landing page views, and we were just driving people directly to the gift card purchase page on our website.
    0:25:01 As a direct result, we got about $600 in gift card sales.
    0:25:07 So I just used Canva to create just kind of like an appealing Valentine’s Day gift card.
    0:25:10 It just said like, Happy Valentine’s Day.
    0:25:14 Here is a free car detailing, interior detail, and a wash.
    0:25:25 We would send this email and this Canva template of a gift card to them whenever they would purchase it, so that way they could print it off and put it in a card and send it to their loved ones.
    0:25:26 So that did really well.
    0:25:27 That’s pretty creative.
    0:25:28 I like it, yeah.
    0:25:30 Yeah, we got a lot of indirect sales off of that, too.
    0:25:33 So it wasn’t just people all who bought the gift card.
    0:25:39 Some would just reach out and then want to book a detailing for the full price because that was a special price at the time.
    0:25:44 We eventually went on to do a Mother’s Day special in the month of May.
    0:25:47 That was our most successful campaign that we had run.
    0:25:53 Between the 3rd of May and the 9th of May, we spent $67 on Facebook ads.
    0:26:03 We got 216 landing page views and $2,200 in sales as a direct result, and that was just gift card sales.
    0:26:14 So we had probably an additional $1,000 to $2,000 in sales that resulted from people just deciding to send us an email because, hey, I saw your ad.
    0:26:20 They weren’t necessarily wanting to buy the gift card, but they still wanted to book a detail, or maybe they decided to reach out later on.
    0:26:29 So we spent $67 and made $2,200 in gift card sales plus the other benefits that came with the exposure of running these ads.
    0:26:37 Yep. We reached about 6,500 people total, and it was a $0.31 cost per landing page views.
    0:26:44 You mentioned doing FBA before this, but did you study Facebook ads as a part of that experiment as well?
    0:26:48 It seems like awesome results relatively pretty quick out of the gate.
    0:26:55 Yeah, so I had a big part of that FBA launch, and launching the product was doing a Facebook ad campaign.
    0:26:59 And Facebook is very simple to use their ad account manager.
    0:27:13 I mean, it’s as simple as choosing who you think your target audience would be, whether it would be 40 to 50-year-old women who enjoy arts and crafts
    0:27:18 and also have kids between the ages of 10 and 16.
    0:27:23 You can target that specifically on Facebook, and that’s exactly what we did.
    0:27:28 And then you can just set whether you want to spend $5 or $10 a day and how long you want to run your ad.
    0:27:32 So Facebook really is not challenging.
    0:27:35 I think that it’s very easy to use, but I did have a little bit of experience coming in.
    0:27:38 Well, those are pretty impressive results.
    0:27:44 Anything else, either on the Facebook ad side or other marketing efforts that have paid off for you?
    0:27:51 We’ve done a few Google ads where if someone searches automotive detailing in my area, we would be the one to show up.
    0:27:54 That one hasn’t been as successful.
    0:27:55 It was all right.
    0:27:57 We’re still exploring that avenue.
    0:28:08 Google SEO is obviously huge, just ranking organically, making sure your website is optimized so that over time you will show up on Google organic searches.
    0:28:10 We tried Nextdoor app.
    0:28:12 Are you familiar with the Nextdoor app?
    0:28:13 Yes.
    0:28:14 We tried that.
    0:28:18 I ran a $50 campaign on there, and we didn’t have anyone reach out.
    0:28:28 But that one is interesting because I see people posting all the time for things like yard work or roof repair or pest control in there, asking if their friends and family know people.
    0:28:35 So I think that there’s definitely still room to grow on the Nextdoor app, but so far, that paid campaign hadn’t been the best for us.
    0:28:37 Obviously, word of mouth is huge, too.
    0:28:40 Whenever we first started, we actually did go door to door.
    0:28:48 I think that I really just wanted to get the experience with my brother and just to kind of show him like, hey, this is what some people have to do on a day-by-day basis to gain business.
    0:28:50 So we tried that out.
    0:28:51 We printed out some flyers.
    0:28:57 Didn’t have anyone that called us after putting flyers and knocking on about 50 people’s door.
    0:28:58 It was freezing outside.
    0:29:00 We decided to call it quits early.
    0:29:03 I think everybody should have the experience of going door to door at some point.
    0:29:04 Absolutely.
    0:29:08 Did you guys have custom-built detailing polo shirts made up or something?
    0:29:11 I’m curious, like, well, you said it was freezing, so you probably got jackets on.
    0:29:13 We didn’t at the time.
    0:29:15 That would have been a great addition, though.
    0:29:16 Now we do.
    0:29:20 We recently bought several shirts and polos to use.
    0:29:27 We try to use the polos whenever we’re giving people quotes, and then we try to use the t-shirts, obviously, whenever we’re doing the work.
    0:29:35 More with Josh in just a moment, including hiring additional help, the tools and tech he uses to help run the business, and where he wants to go from here.
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    0:31:53 Has it expanded beyond you and your brother doing the marketing, doing the work these days?
    0:31:57 We had one of the guys that I actually went to high school with.
    0:31:58 He was a few years older than me.
    0:32:02 I had noticed that he was doing mobile detailing, and I had reached out to him.
    0:32:13 We had had him helping us out here and there, but he was maintaining a full-time job as well and just wasn’t able to make as much time as we had really liked him to.
    0:32:24 My brother did have a few friends of his that would come and help out here and there with things, but eventually all those people ended up getting full-time jobs somewhere else.
    0:32:25 We were just kind of spotty with it.
    0:32:27 It wasn’t necessarily consistent.
    0:32:33 They might make a lot of money in a day, but we might not always need them every day of the week.
    0:32:39 It might be just two days or one day, so eventually they all decided to go elsewhere.
    0:32:46 Are there any tools or technology that you’re using to help manage the customer database or manage the bookings that come in?
    0:32:48 Yeah, that’s a great question.
    0:32:53 Square Appointments is what we use, and Square Appointments has just been awesome.
    0:32:58 They do so much of the tax side of things.
    0:33:01 They can track all of your progress and your reports.
    0:33:05 They can track exactly which services you’re selling the most of.
    0:33:09 Is this Square the same as the credit card reader?
    0:33:16 Yep, exactly, and they will actually send you a free credit card reader, which is like a $50 value whenever you set up your account.
    0:33:20 So we use that currently whenever we’re taking credit cards from people.
    0:33:26 If we don’t do that, a lot of the times that we will prefer cash or check, obviously, we can also send someone an invoice.
    0:33:33 If they weren’t there at the time, whenever we finished up, we could send them an invoice to their email, and they can pay like that, and that is also set up through Square.
    0:33:34 Cool.
    0:33:35 Well, Josh, what’s next for you?
    0:33:37 Where do you want to take this thing?
    0:33:43 I tell my brother all the time that you can evolve this detailing business to be anything, anything automotive-related.
    0:33:50 You can evolve it to be auto repairs, oil changes, tire changes, car washes.
    0:33:53 There’s so much room for growth.
    0:33:58 People don’t want to have five different businesses or people to take care of their car.
    0:34:04 In fact, they would love if they could just have one person that they reach out to for everything automotive-related.
    0:34:12 So utilizing that book of business that we’ve built up for the detailing customers to eventually expand into other things is definitely a possibility.
    0:34:15 I started this business with my brother in mind.
    0:34:29 I wanted to help him out to help him make some money while he’s starting college and while he was finishing up high school so where he doesn’t have to be strapped down to some job and some boss that’s telling him what to do all the time.
    0:34:33 And he can also kind of get that practical business experience, too.
    0:34:38 So my plan is actually to pass it off to him eventually.
    0:34:49 I would like to stay involved just kind of as a mentor and a mediator of the business in some way, but I would like him to eventually to take it on full-time.
    0:34:57 As far as me, I will be graduating in May of this year, and I’m planning as of now to start a full-time career as a financial advisor.
    0:35:06 I think that helping people with money and managing their money and creating financial freedom for themselves is a calling that I have.
    0:35:12 It’s something that I’ve always been interested in and enjoyed, so I think that’s something that I’m shooting for.
    0:35:26 But at the same time, I’m also passionate about helping student entrepreneurs just to reach their full potential because I think that there’s so many student entrepreneurs that rely on college and are forced to go to college through their parents or through their peers.
    0:35:35 I think that there’s so many other ways in which student entrepreneurs can explore and so many other paths.
    0:35:42 I just don’t think that it’s shown on the mainstream, and a lot of the times friends and family don’t support that.
    0:35:52 So I’m also exploring trying to create some kind of community for those student entrepreneurs just to connect with each other, to make friends, and to kind of explore avenues outside of college.
    0:35:55 Do you have a home base or landing page for that yet?
    0:35:57 I’m currently working on it.
    0:36:03 The name of the site is Student Hustles, but I don’t have it finished up yet.
    0:36:05 Looking for a lot of help on it.
    0:36:12 Obviously, I’m very busy with a full-time job as a web designer, helping out with the detailing business and going to school full-time.
    0:36:15 So it’s difficult to find time for that.
    0:36:21 Eventually, I’d like to pass off this detailing business to my brother full-time and be able to focus a little bit more on that, especially after college.
    0:36:22 All right.
    0:36:28 Well, when it is ready, we will be sure to link everybody up to Student Hustles.
    0:36:29 Josh, I appreciate you joining me.
    0:36:31 I know you’ve got a lot going on.
    0:36:37 I appreciate you taking the time and sharing the inside workings of the mobile detailing operation.
    0:36:40 Like Josh said, $40, $50 an hour on your own schedule.
    0:36:42 This is a pretty interesting one.
    0:36:47 Let’s wrap this thing up with your number one tip for Side Hustle Nation.
    0:36:52 My number one tip for Side Hustle Nation would be consistency always wins.
    0:37:01 And even if you’re starting out and you’re not really sure where to go or what to do, day by day, moment by moment, stay consistent with what you do.
    0:37:08 Whether it’s with working out or building up a business or studying for school, consistency always wins.
    0:37:10 It is so true.
    0:37:12 Josh, thanks so much.
    0:37:13 And we’ll catch up with you soon.
    0:37:23 In Josh’s initial email to me, he called himself a, quote, obsessed entrepreneur.
    0:37:28 And he wrote that, I see my family and peers stuck in the rat race, living paycheck to paycheck.
    0:37:31 And I do not want that to happen to me after college.
    0:37:33 And so Josh took action.
    0:37:36 He committed to learning along the way, but he took action.
    0:37:41 And since you’re listening to this, I think you probably have at least a little bit of that same attitude, too.
    0:37:45 Even if your college days are, like mine, ancient history or maybe never even happened.
    0:37:50 But regardless, the good news here is that everything is learnable.
    0:37:50 All right.
    0:37:53 My top three takeaways from this call with Josh.
    0:37:56 Number one is to think first time customers.
    0:38:03 Josh mentioned that many, if not most of his clients have never had a car detailed before.
    0:38:09 That’s one reason I’m excited about these types of local service businesses, that the pie just keeps getting bigger.
    0:38:14 A generation ago, people would either do it themselves or not do it at all.
    0:38:18 And today, people are happily paying someone else to go do it for them.
    0:38:20 Now, how does the saying go?
    0:38:23 A luxury once experienced becomes a necessity.
    0:38:27 But that’s great news for providers of local services like mobile detailing.
    0:38:35 I thought Josh’s gift card campaigns on social media were a really cool idea because it is kind of a luxury service.
    0:38:38 It makes for a great treat yourself kind of gift, right?
    0:38:42 Now, could you apply a similar strategy in your business around the upcoming holidays?
    0:38:44 That’s takeaway number one for me.
    0:38:46 Focus on these first time customers.
    0:38:50 Maybe they’ve never bought a service like yours before, but there’s a first time for everything.
    0:38:53 Takeaway number two is to collect reviews.
    0:39:00 For any new business, social proof and building trust with those first time customers is so crucial.
    0:39:07 And I like how Josh mentioned that they had the review links for Facebook and Google ready to go before they even had a customer.
    0:39:15 The cool thing is here for most local services in most cities is not going to take that many reviews to stand out.
    0:39:17 Maybe five, maybe ten, and you’re off to the races.
    0:39:23 And this is especially important if you’re following their strategy of pricing low early on.
    0:39:30 Working for less than you normally would makes sense if you can turn that client into several more clients,
    0:39:34 either through their glowing testimonial or through word of mouth.
    0:39:39 That was takeaway number two for me to collect reviews and be really diligent about that.
    0:39:43 Takeaway number three was to target business to business, target business customers.
    0:39:50 It sounded like the most consistent source of jobs were from their relationship with that local car dealership,
    0:39:59 which makes sense because they’re constantly turning over inventory where an individual car owner might get his car done or her car done maybe a few times a year at most.
    0:40:09 If I had the capacity, if I were in Josh’s shoes and had the capacity, I would be building relationships with other similar businesses, other similar dealerships.
    0:40:18 And you might find through conversations there’s a sweet spot where the super small used car lots do it themselves and the mega dealers,
    0:40:22 maybe they already have somebody in-house, but you never know until you strike up that conversation.
    0:40:29 Now, that said, Josh did say it can be tough to find other detailers, subcontractor detailers,
    0:40:34 to fulfill that work because it can be a little inconsistent in terms of timing and demand.
    0:40:41 And I think that’s a struggle for a lot of freelancers, a lot of service providers who need or want to graduate from doing the work themselves.
    0:40:45 But maybe they don’t have the volume to hire it out yet.
    0:40:47 Maybe they don’t have the margins to hire it out yet.
    0:40:53 In our cleaning conversations with Chris Schwab, he called it the trough of despair or the valley of despair.
    0:41:00 But if you can find great workers to build out your team, like Josh said, there’s a ton of opportunity for growth here.
    0:41:06 But going back to the thing on targeting a business customer, it could be as simple as asking the question,
    0:41:08 how do you guys handle detailing around here?
    0:41:09 Start that conversation, right?
    0:41:15 And if you today have a primarily consumer-facing business, a consumer-facing operation,
    0:41:23 is there a slight pivot or refocusing that would make that offer of yours applicable to a business customer?
    0:41:24 Something to think about.
    0:41:32 And cool side note here is that in niches like this, where there is no dominant regional or national player,
    0:41:34 there’s an opportunity to go really big.
    0:41:38 Think beyond the side hustle to go really big and become that player.
    0:41:45 Maybe in this case, it looks like a booking or matchmaking app that connects you with a reliable,
    0:41:50 reputable local service provider and just takes a percentage of each job.
    0:41:53 Like firsthand, I use a similar service for house cleaning called Handy.
    0:41:55 It’s very easy to do business with.
    0:41:57 I came across GreenPal.
    0:41:59 You’ll find it at yourgreenpal.com.
    0:42:03 They’re building something similar in the lawn mowing and yard care space.
    0:42:08 In the virtual space, we’ve heard from folks like Design Pickle for graphic design.
    0:42:12 There’s Belay Solutions in the virtual assistant arena.
    0:42:15 It’s an exciting place to explore, for sure.
    0:42:21 But once again, make sure to hit up SideHustleNation.com slash detailing for the full text summary of our call
    0:42:23 and links to all the resources that Josh mentioned.
    0:42:25 Hey, one last thing.
    0:42:26 Can I send you some free stuff?
    0:42:32 If you head on over to SideHustleNation.com slash join, I’ll send you my free report,
    0:42:37 The Five Fastest Ways to Make More Money, plus my weekly newsletter packed with money-making ideas.
    0:42:42 On top of that, you’ll also get access to hundreds of members-only goodies and bonus files,
    0:42:46 including tons of tactical tips from top podcast guests,
    0:42:52 plus an invite to the world’s largest, most active, and most supportive SideHustle community.
    0:42:56 That’s all free for you at SideHustleNation.com slash join,
    0:43:00 or text the code HUSTLEON to 33444.
    0:43:02 That is it for me.
    0:43:03 Thank you so much for tuning in.
    0:43:06 Until next time, let’s go out there and make something happen,
    0:43:09 and I’ll catch you in the next edition of The Side Hustle Show.
    0:43:10 Hustle on.

    Josh Belk is a full-time college student, he works full-time in web design, and in what little spare time, he’s started a $6,000 a month mobile detailing business with his younger brother.

    This idea came about when Josh connected the dots between obsession and opportunity.

    On the obsession side, Josh would always see his brother out in the driveway cleaning his car.

    On the opportunity side, he received an email about business ideas anyone could start, and mobile car washing was one of them.

    He asked his brother if he wanted to team up to see if they could make some money cleaning cars — and with that, Belk Mobile Detailing was born.

    Tune in to hear the full podcast episode to hear how the pair:

    • landed their first mobile detailing customers
    • price their service
    • stand out from the competition

    Full Show Notes: Zero to $6k a Month With a Mobile Detailing Business

    New to the Show? Get your personalized money-making playlist here!

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  • 665: The Path to $1k/mo with Mini Digital Products

    AI transcript
    0:00:04 The path to $1,000 a month with digital products.
    0:00:06 You know money doesn’t grow on trees,
    0:00:09 but you do know that you can plant your own money seeds.
    0:00:11 And by the end of the episode today,
    0:00:13 you’re gonna have a path forward on how to do just that
    0:00:16 on one of the biggest marketplaces in the world.
    0:00:18 This is the Side Hustle Show.
    0:00:20 It’s the business podcast you can actually apply.
    0:00:22 Today’s guest is a long-time listener.
    0:00:25 He’s a serial side hustler, real estate investor,
    0:00:27 digital product seller, online course entrepreneur
    0:00:29 from Gold City Ventures.
    0:00:31 And The Fi Show, Cody Berman.
    0:00:33 Welcome to the Side Hustle Show.
    0:00:35 I am very excited to be here, Nick,
    0:00:36 and talking with you today
    0:00:39 and hopefully drop some knowledge bombs on the listeners.
    0:00:39 Yeah, you bet.
    0:00:41 It has been a long time coming.
    0:00:43 We’ve got three rounds with Cody today,
    0:00:45 including donate a business idea.
    0:00:48 But we’re gonna start with his latest side hustle,
    0:00:51 a brand new Etsy store that started last summer
    0:00:55 and a few months in was earning $1,000 a month.
    0:00:57 And now, Cody, you’re known online
    0:00:59 as like the printable seller’s guy.
    0:01:01 And my understanding is you get an email
    0:01:02 and you get a comment that says something
    0:01:05 to the effect of, well, sure, it must be nice,
    0:01:06 you know, having started in 2018.
    0:01:08 But what about us?
    0:01:09 What about today when the marketplace
    0:01:11 is so much more crowded,
    0:01:13 all the good niches are already taken,
    0:01:16 and you’re like, okay, challenge accepted.
    0:01:16 Let’s do this.
    0:01:17 Let’s start a brand new store
    0:01:19 and see what we can do with this.
    0:01:21 Yeah, so as a online content creator,
    0:01:24 I’m sure you’re no stranger to this, Nick.
    0:01:25 There are haters out there.
    0:01:27 And so you get hateful comments on all your videos,
    0:01:29 all your podcasts, there’s always one.
    0:01:32 And someone on, I think it was on a YouTube video,
    0:01:33 or maybe it was a short,
    0:01:35 they said something to the effect of,
    0:01:36 well, of course you were successful.
    0:01:37 You did this in 2018.
    0:01:39 The Etsy market’s so different now.
    0:01:41 You could never repeat your success.
    0:01:43 And I’m like, okay, buddy, like I can do this.
    0:01:44 I’m gonna repeat my success.
    0:01:46 So I started a brand new shop,
    0:01:48 didn’t tell anybody about it,
    0:01:49 didn’t post it on social,
    0:01:51 didn’t market it to my email list,
    0:01:52 didn’t mention it on the website,
    0:01:55 like completely in a silo, blank, from scratch,
    0:01:56 and was able to get that shop
    0:02:00 up to $1,000 per month in revenue in 116 days.
    0:02:02 Love it, love it.
    0:02:04 So we’re gonna break down how that works,
    0:02:07 starting with maybe the high level of,
    0:02:07 well, what am I gonna sell?
    0:02:10 How do I figure out what the demand is,
    0:02:11 the keyword research behind that,
    0:02:13 or the product creation strategies behind that?
    0:02:14 But where do you start?
    0:02:15 What do you say, like, okay,
    0:02:16 I’m looking at this blank slate.
    0:02:19 What kind of product could I sell?
    0:02:21 The best thing with your audience,
    0:02:23 and I am catering these answers
    0:02:24 specifically to some people
    0:02:26 who are already entrepreneurs or side hustlers.
    0:02:28 If you’re already a side hustler,
    0:02:29 look at what you already have
    0:02:30 and what you’re already using.
    0:02:32 So some easy examples.
    0:02:34 If you’re someone who’s in the personal finance niche,
    0:02:37 and you already have this amazing debt pay down tracker,
    0:02:39 or you already have this amazing net worth tracker,
    0:02:42 or maybe you have a tracker for your side hustles,
    0:02:45 you can very easily just kind of white label it,
    0:02:47 templatize it, and flip that.
    0:02:48 And now instead of just a product
    0:02:50 that you’re using for yourself,
    0:02:51 like a random Google sheet,
    0:02:53 now you can actually go and sell this thing
    0:02:55 on marketplaces like Etsy.
    0:02:57 And I’ve seen this work so many times over.
    0:02:58 We’re both podcasters, Nick.
    0:03:00 I’m sure you have a media kit
    0:03:02 or something that you can send to potential sponsors.
    0:03:03 Like, hey, here’s my downloads.
    0:03:04 Here’s my stats.
    0:03:06 So a couple of years ago
    0:03:07 for the Financial Independence Show,
    0:03:08 my podcast,
    0:03:10 we put together like this really extensive media kit.
    0:03:11 And I’m like,
    0:03:13 well, I just spent all this time on Canva
    0:03:14 making this like awesome media kit.
    0:03:16 What if I just white label it
    0:03:18 and resell it as an editable media kit?
    0:03:20 And it sold a bunch of times.
    0:03:22 So there’s so many examples
    0:03:23 that side hustlers like us,
    0:03:26 people who are already doing something entrepreneurial,
    0:03:28 you might have resources in your own life
    0:03:29 that you’re using
    0:03:31 that you can just easily repurpose,
    0:03:32 turn into a template,
    0:03:33 and then sell to other people.
    0:03:35 I mean, there’s been six
    0:03:37 and seven figure businesses built off this stuff.
    0:03:39 I was actually on a real estate show
    0:03:39 a couple of weeks ago
    0:03:41 talking about digital products and printables.
    0:03:44 And you look at a company like BiggerPockets
    0:03:46 and they’re selling all these different calculators
    0:03:47 and spreadsheets and things like that.
    0:03:49 I mean, that’s probably adding six
    0:03:50 or seven figures to their bottom line,
    0:03:53 just basically taking one template
    0:03:54 for a thing that they’re already doing
    0:03:56 and then white labeling it
    0:03:58 and then reselling it to, you know,
    0:03:59 hundreds of thousands of people in their case.
    0:04:00 Yeah, it’s an interesting
    0:04:03 selling your sawdust type of example
    0:04:03 where it’s like,
    0:04:05 I already created this thing
    0:04:07 and the ideas I’ve kicked around
    0:04:08 and like a habit tracker
    0:04:12 or a podcast production checklist planner
    0:04:13 or sponsorship tracker.
    0:04:15 There’s all sorts of these different tools
    0:04:16 that you may already be using.
    0:04:18 It may be an incremental revenue stream
    0:04:20 to the business that you already have,
    0:04:21 the side hustle that you already have,
    0:04:24 or it could be a completely new thing
    0:04:26 that is kind of a standalone entity.
    0:04:29 So it sounds like the new shop
    0:04:31 was more of that standalone type of variety.
    0:04:33 Yeah, the new shop was more of a standalone.
    0:04:35 I just wanted to mention the use what you already have
    0:04:37 because that’s often the easiest place to start.
    0:04:38 Now, if you’re someone who’s listening,
    0:04:40 you’re like, well, I don’t already have a side hustle.
    0:04:42 I don’t have any awesome spreadsheets
    0:04:43 or any cool tools that I’m using myself.
    0:04:46 For this new shop, here was my basic strategy.
    0:04:49 So I would just brainstorm a giant list
    0:04:50 of potential ideas.
    0:04:51 This would be for my own head.
    0:04:54 I would also use chat GPT to come up with ideas,
    0:04:55 although it’s hit or miss.
    0:04:58 And then once I would have like a massive list
    0:04:59 of product ideas,
    0:05:00 and these could be anything from,
    0:05:02 I should probably define what printables are,
    0:05:02 digital downloads,
    0:05:05 just so people aren’t just thinking abstractly about this.
    0:05:07 So printables and digital downloads
    0:05:09 is basically a digital file that you create
    0:05:10 in a program like Canva.
    0:05:12 You would then upload that digital file
    0:05:13 into your Etsy shop.
    0:05:15 And when someone buys it,
    0:05:17 the digital file would automatically be delivered to the buyer.
    0:05:18 So I already mentioned some of them,
    0:05:20 like a media kit template, for example,
    0:05:24 but other ones like checklists, planners, calendars, games, invitations.
    0:05:26 There’s thousands of different types of printables.
    0:05:29 So just wanted to set the stage, what printables are.
    0:05:30 So I create this massive list,
    0:05:33 like literally 250 different printable ideas.
    0:05:35 Again, these are just things that I think
    0:05:36 maybe could make good printables
    0:05:39 or things that chat GPT thinks could make good printables.
    0:05:39 Okay.
    0:05:41 And then once I have that monster list,
    0:05:42 that’s when I start to plug them
    0:05:44 into like a keyword research tool.
    0:05:46 So for Etsy specifically,
    0:05:49 ones I use, E-Rank and Everbee.
    0:05:51 If you aren’t as familiar with Etsy,
    0:05:52 or even if you want to sell outside,
    0:05:55 like let’s say you want to open up a Shopify store
    0:05:56 or WooCommerce,
    0:05:58 you can use other keyword research tools.
    0:06:00 Maybe you already have Ahrefs,
    0:06:01 or maybe you already use Ubersuggest,
    0:06:03 or maybe you’re using some of these other tools.
    0:06:05 Like you can use any keyword research tools,
    0:06:06 is what I’m trying to say.
    0:06:09 I will plug those 250 different ideas
    0:06:10 into the keyword research tools
    0:06:12 to see one, if there’s search demand,
    0:06:14 are people actually searching for this thing
    0:06:15 that I want to create?
    0:06:17 And two, is there a ton of competition?
    0:06:18 Because the last thing I want to do
    0:06:20 is compete with everyone and their mother
    0:06:22 on some generic digital product
    0:06:24 that I’m probably not going to stand out with
    0:06:26 because again, everybody is selling it.
    0:06:28 So that was kind of my general strategy,
    0:06:30 my 10,000 foot view of my strategy
    0:06:31 for this new Etsy shop.
    0:06:32 Okay, no, that’s helpful.
    0:06:35 And even I remember talking with Debbie Gartner,
    0:06:37 who was selling all these different games,
    0:06:39 like holiday related trivia games.
    0:06:41 And there’s like, once I’ve got this template,
    0:06:43 well, just lather, rinse and repeat
    0:06:44 toward the next holiday that’s coming out.
    0:06:46 It was like, oh, I was able to create dozens
    0:06:47 of these different things,
    0:06:48 which I thought was really creative.
    0:06:51 And then we talked to Becky Beach as well,
    0:06:53 who really leaned into this chat GPT
    0:06:55 for product creation.
    0:06:56 And I remember prompting it
    0:06:57 like while we were live on the call,
    0:06:59 like, what are some, you know,
    0:07:01 side hustle related digital printables,
    0:07:02 digital products?
    0:07:03 And it actually came back
    0:07:04 with some decent suggestions,
    0:07:06 you know, business planning template,
    0:07:08 you know, side hustle budget template.
    0:07:09 Like, oh, this is not bad.
    0:07:11 One thing I wanted to get your take on
    0:07:14 was the idea of static printables
    0:07:17 versus a customizable spreadsheet file.
    0:07:19 My gut is, and correct me if I’m wrong,
    0:07:21 is like the customizable spreadsheet
    0:07:22 that may be able to command
    0:07:24 a little bit of a higher price,
    0:07:26 like higher perceived value for the end user.
    0:07:27 You could definitely charge more
    0:07:28 with editable printables,
    0:07:30 and especially just the bigger
    0:07:31 the printable in general,
    0:07:32 the more you can charge.
    0:07:34 If you have a bundle of a bunch of resources,
    0:07:36 you’re going to be able to charge more
    0:07:38 than just for one of those standalone resources.
    0:07:39 So to answer your question, yes.
    0:07:41 But with that being said,
    0:07:43 if you do have just like a simple one pager
    0:07:46 that you’re selling for $4, $3.99, $4.99,
    0:07:49 you can probably make a ton of different variations
    0:07:50 very, very quickly.
    0:07:52 Whereas a Google sheet,
    0:07:53 a very complicated, say,
    0:07:56 personal finance tracker with a bunch of tabs,
    0:07:57 it’s going to take you a whole lot longer
    0:08:00 to create like different variations of that.
    0:08:02 So for me, I actually tend to lean
    0:08:04 on the side of simpler printables
    0:08:05 just because I can pump out
    0:08:06 so many different variations.
    0:08:09 And for me, and we can get into this new shop,
    0:08:10 it was a numbers game.
    0:08:12 I was just like throwing spaghetti at the wall
    0:08:13 and seeing what would sell.
    0:08:16 In E-Rank, and it looks like they have a free version,
    0:08:19 which is somewhat limited to five keyword lookups per day,
    0:08:20 but pretty affordable plans
    0:08:24 if you want up to 200 keyword lookups a day.
    0:08:26 So just to get an idea there
    0:08:28 of filling demand versus creating demand.
    0:08:31 Obviously, I want to go where there is some search volume
    0:08:34 versus like trying to create demand from scratch.
    0:08:35 If nobody knows you exist
    0:08:37 and you create some random product
    0:08:38 that nobody’s looking for,
    0:08:39 it’s a recipe for disappointment.
    0:08:41 Nobody’s ever going to find you on Etsy.
    0:08:43 So in these tools,
    0:08:45 are there certain metrics?
    0:08:46 I don’t know if they,
    0:08:47 do they spit out like a,
    0:08:49 like TubeBuddy will give you a metric.
    0:08:51 Oh, this keyword variation on YouTube
    0:08:52 gave you like a 95.
    0:08:54 Like, okay, it’s got a good mix
    0:08:56 of search volume and competitiveness.
    0:08:57 Is there a metric where you’re like,
    0:08:59 yes, this is worth going for?
    0:09:00 It’s not a numerical score,
    0:09:02 but they do make it very easy and color-coded.
    0:09:03 So on eRank,
    0:09:04 I don’t know if you’re,
    0:09:05 it sounds like you’re on the website,
    0:09:06 for example,
    0:09:07 if you type in a keyword,
    0:09:09 you’ll see the search volume and competition.
    0:09:11 The search volume and competition
    0:09:13 both range with like a color-coded scale.
    0:09:14 So for search volume,
    0:09:16 green means a lot of people are searching for it.
    0:09:18 Yellow is like a couple,
    0:09:20 like a medium amount of people are searching for it.
    0:09:22 And red means not that many people are searching for it.
    0:09:24 Conversely, for competition,
    0:09:24 if it’s red,
    0:09:26 it means a ton of people are competing on that product.
    0:09:28 If it’s yellow, not as many.
    0:09:30 If it’s green,
    0:09:32 that means there’s like no competition for that product.
    0:09:34 Like you might be one of the few players
    0:09:35 selling that thing.
    0:09:37 So I typically liked,
    0:09:38 I mean, in an ideal world,
    0:09:39 I love to be green, green.
    0:09:42 And we call those unicorns at Gold City Ventures,
    0:09:44 where you have like a ton of search volume
    0:09:45 and no competition.
    0:09:47 Those are very difficult to find
    0:09:48 and few and far between.
    0:09:49 I usually,
    0:09:50 and especially for this new shop,
    0:09:52 would create something that has
    0:09:53 usually yellow search demand
    0:09:54 and then green competition.
    0:09:56 So not many people are competing on it.
    0:09:58 And like a medium amount of people
    0:09:59 are searching for it.
    0:10:00 So that’s kind of the two metrics
    0:10:02 that I pay the closest attention to
    0:10:03 in these keyword research tools.
    0:10:04 Okay.
    0:10:05 All else being equal,
    0:10:06 go where there’s less competition.
    0:10:09 You’re going to be easier to find some eyeballs
    0:10:10 and some buyers that way.
    0:10:10 Yes.
    0:10:12 And I love the phrase,
    0:10:13 the riches are in the niches
    0:10:14 for this side hustle specifically,
    0:10:16 because one of the biggest mistakes
    0:10:17 I see people make
    0:10:18 is they’ll go on
    0:10:19 and they’ll just try to sell
    0:10:21 a very generic printable
    0:10:21 or digital product.
    0:10:23 I always use a thank you card,
    0:10:24 for example.
    0:10:25 If you type in thank you card
    0:10:26 to E-Rank,
    0:10:27 you’ll see the competition
    0:10:28 is through the roof.
    0:10:28 Like it’s,
    0:10:30 it’s so bright red.
    0:10:32 Every single person on Etsy
    0:10:33 tries to sell like a thank you card.
    0:10:35 But if you niche down a couple layers
    0:10:36 and instead of just
    0:10:37 a generic thank you card,
    0:10:39 you have maybe a teacher,
    0:10:41 like first grade teacher thank you card.
    0:10:43 You have a soccer coach thank you card.
    0:10:44 You have a ballerina instructor
    0:10:45 thank you card.
    0:10:46 Like these now
    0:10:47 that you’re niching down
    0:10:47 a couple layers,
    0:10:50 you’re competing with far fewer people.
    0:10:50 And so,
    0:10:52 and even from the buyer’s perspective,
    0:10:55 like getting closer aligned
    0:10:56 to what the person is searching for,
    0:10:56 they’re going to have
    0:10:58 a higher likelihood to buy.
    0:10:59 Like just imagine somebody
    0:11:00 who’s buying a thank you card
    0:11:01 for their ballerina teacher
    0:11:03 and they type in
    0:11:04 ballerina thank you card.
    0:11:04 Yeah.
    0:11:05 They’re going to choose
    0:11:06 your ballerina thank you card
    0:11:07 over just,
    0:11:07 you know,
    0:11:10 Joe Schmoe’s generic thank you card.
    0:11:11 So it’s much more aligned
    0:11:12 with the buyer.
    0:11:13 And again,
    0:11:14 you’re competing with less people
    0:11:14 because the riches
    0:11:15 are in the niches.
    0:11:18 If Canva gets better and better,
    0:11:20 do you find that like
    0:11:21 people would just go
    0:11:23 and make it themselves?
    0:11:24 It’s always,
    0:11:26 and I asked the same question
    0:11:27 to the spreadsheet sellers.
    0:11:27 It’s like,
    0:11:28 who doesn’t know
    0:11:28 how to make a spreadsheet?
    0:11:29 Who’s buying this stuff?
    0:11:31 But what’s your take on that?
    0:11:32 It’s convenience
    0:11:33 at the end of the day.
    0:11:33 I mean,
    0:11:35 a lot of it is a skill gap as well.
    0:11:36 The average person
    0:11:37 does not know how to use Canva.
    0:11:38 If we took a poll
    0:11:39 of a random people,
    0:11:40 a hundred people in the street,
    0:11:41 I don’t know what percentage
    0:11:42 are actually going to be able
    0:11:43 to know how to create
    0:11:45 like a nice looking invitation in Canva,
    0:11:46 but probably not a huge percentage
    0:11:47 of them.
    0:11:48 But the ones that do
    0:11:49 are often willing to trade
    0:11:50 five,
    0:11:50 10,
    0:11:52 20 bucks just for convenience
    0:11:53 and not having to spend
    0:11:53 their time on it.
    0:11:54 Okay.
    0:11:55 Like I can easily go out
    0:11:56 and mow my lawn.
    0:11:57 I pay a guy to do it
    0:11:58 because it’s convenient.
    0:11:59 I have the time.
    0:12:00 I have the skills.
    0:12:00 It’s just like,
    0:12:02 I’d rather pay him to do it
    0:12:03 than do it myself.
    0:12:04 Okay.
    0:12:05 And so first grade teacher,
    0:12:06 thank you card,
    0:12:08 ballet teacher,
    0:12:09 school bus driver.
    0:12:09 Okay.
    0:12:11 So now my thinking is,
    0:12:12 well,
    0:12:13 once you have this template,
    0:12:13 okay,
    0:12:16 I’m going to swap out the clip art
    0:12:17 or swap out the graphic
    0:12:18 and the rest of it
    0:12:19 is kind of the same.
    0:12:20 So it makes this product
    0:12:21 creation process.
    0:12:22 Once you have that base template
    0:12:23 really,
    0:12:24 really fast,
    0:12:25 where the,
    0:12:26 maybe where the next challenge
    0:12:27 comes in
    0:12:29 is in the shotgun approach
    0:12:30 or this listing approach
    0:12:31 to put all this stuff
    0:12:33 up on Etsy
    0:12:34 because they’re going to charge you
    0:12:35 their 20 cent fee.
    0:12:35 not a ton,
    0:12:36 but it does add up
    0:12:37 if you’re really trying
    0:12:39 to upload a hundred products,
    0:12:40 a thousand products.
    0:12:40 Like what was the,
    0:12:42 the volume of products
    0:12:43 that you had to put up there
    0:12:44 to start seeing sales?
    0:12:45 I was putting up
    0:12:47 about 20 to 30 products per week.
    0:12:48 I actually got my first sale
    0:12:49 on day three.
    0:12:51 And so for those who don’t know,
    0:12:52 I actually documented
    0:12:52 this whole process
    0:12:54 like day one to 116.
    0:12:55 I took a video
    0:12:56 almost every single day,
    0:12:57 kind of just sharing live updates.
    0:12:59 I was sharing screenshots
    0:12:59 of my shop.
    0:13:00 And on day three,
    0:13:01 I had my first sale,
    0:13:02 which was great.
    0:13:02 Wow.
    0:13:03 I think I probably only had
    0:13:04 five or six,
    0:13:06 products up at that point,
    0:13:08 but I was adding like 20 to 30 a week
    0:13:09 during this whole process.
    0:13:10 Yeah.
    0:13:11 And that’s cool
    0:13:11 because,
    0:13:12 because there’s not a lot
    0:13:13 of social proof on the channel.
    0:13:13 Yeah.
    0:13:14 Where it’s like,
    0:13:16 it shows zero sales,
    0:13:16 zero reviews.
    0:13:17 You’re like,
    0:13:18 I’m taking a chance
    0:13:18 on this guy.
    0:13:19 Yeah.
    0:13:19 That’s the beauty
    0:13:20 of the side hustle though,
    0:13:22 is you don’t need an audience.
    0:13:23 You don’t need an email list.
    0:13:25 You don’t need really anything.
    0:13:26 Like if you understand
    0:13:27 keyword research and SEO,
    0:13:29 that is the most important skill.
    0:13:30 You can be a five
    0:13:31 out of 10 graphic designer.
    0:13:32 A lot of people think
    0:13:33 they have to be like this
    0:13:34 graphic design wizard
    0:13:35 in order to sell this stuff.
    0:13:36 You can be a five
    0:13:37 out of 10 graphic designer.
    0:13:38 As long as you understand
    0:13:39 keyword research and SEO
    0:13:41 and you go after those,
    0:13:42 the riches in the niches
    0:13:43 and you go after those
    0:13:44 kind of longer tail,
    0:13:45 less targeted keywords,
    0:13:46 people are going to buy your stuff.
    0:13:47 Like I’m,
    0:13:49 I’m still not a great graphic designer.
    0:13:49 Maybe,
    0:13:50 maybe a six or seven,
    0:13:51 seven on a great day,
    0:13:53 but I’m not the best graphic designer.
    0:13:54 I’m just really good
    0:13:55 at keyword research and SEO.
    0:13:56 So if there’s someone looking
    0:13:58 for a dinosaur themed
    0:14:00 thank you card for like boys,
    0:14:02 like a boy themed,
    0:14:03 dinosaur themed thank you card,
    0:14:04 like,
    0:14:05 and I see that I might not
    0:14:06 be the best designer,
    0:14:07 but if I’m one of the only
    0:14:09 few people selling that thing,
    0:14:10 the people who are typing
    0:14:11 that into the search bar
    0:14:12 are going to come find me.
    0:14:13 And the cool thing
    0:14:14 about these keyword research tools,
    0:14:16 let’s go back to E-Rank,
    0:14:16 for example.
    0:14:18 If I type in thank you card,
    0:14:19 E-Rank is going to spit out
    0:14:21 all of the things
    0:14:21 that people are typing in,
    0:14:23 all of the different variations.
    0:14:24 So it’s not just me guessing
    0:14:25 using your examples from earlier.
    0:14:26 It’s not me guessing
    0:14:27 ballet teacher,
    0:14:27 school bus driver,
    0:14:28 gym coach,
    0:14:30 like E-Rank will actually tell me
    0:14:32 there’s 116 people every month
    0:14:33 searching for gym coach.
    0:14:34 Thank you card.
    0:14:36 There’s like 187 people
    0:14:37 searching for a ballet.
    0:14:38 There’s 450 people
    0:14:39 searching for nurse.
    0:14:40 Thank you card.
    0:14:42 Like it’ll actually give me the data
    0:14:43 and I’m a very data
    0:14:44 driven decision maker.
    0:14:46 I don’t like to just make things
    0:14:46 willy nilly,
    0:14:47 which was a mistake I made
    0:14:48 when I first started
    0:14:49 the side hustle back in 2018.
    0:14:51 More with Cody in just a moment,
    0:14:52 including the minimum
    0:14:53 search volume
    0:14:54 that he might target
    0:14:55 a product for,
    0:14:56 the power of templates
    0:14:57 for both products
    0:14:58 and Etsy listings,
    0:15:00 and the conversion rate
    0:15:00 you need to hit
    0:15:01 before you ever spend
    0:15:03 a dollar on Etsy ads.
    0:15:04 All that and more
    0:15:05 coming up right after this.
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    0:16:25 rise to the challenge.
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    0:17:20 Hiring
    0:17:21 Indeed
    0:17:22 is all you need.
    0:17:24 Is there a minimum
    0:17:24 search volume
    0:17:26 that’s too low
    0:17:27 to bother with?
    0:17:28 I usually don’t touch
    0:17:29 anything under 50
    0:17:30 and some people
    0:17:31 think that’s crazy.
    0:17:32 Some people,
    0:17:33 some other Etsy
    0:17:34 quote-unquote gurus
    0:17:35 don’t touch things
    0:17:36 that are under like 200.
    0:17:37 But for me,
    0:17:37 I’m like,
    0:17:38 there’s 50 people
    0:17:39 searching for this a month
    0:17:40 and there’s zero competition.
    0:17:41 Yeah.
    0:17:42 And I can scoop up
    0:17:43 say even 20% of them,
    0:17:45 10 people buy my $5 thing.
    0:17:45 Yeah.
    0:17:46 I like to think of these
    0:17:47 each as like a little
    0:17:48 mini passive income machine.
    0:17:50 Like that’s 50 extra dollars
    0:17:50 per month
    0:17:51 and that 50 adds up.
    0:17:52 Like if you can
    0:17:53 get an army
    0:17:54 of these $50
    0:17:56 per month products,
    0:17:56 even if they don’t have
    0:17:57 a lot of search volume,
    0:17:58 you get 20 of those going,
    0:18:00 that’s $1,000 per month
    0:18:01 and mostly passive income.
    0:18:01 Yeah.
    0:18:03 It goes back to the beginning
    0:18:03 of, you know,
    0:18:04 planting these little
    0:18:05 digital money seeds.
    0:18:06 It costs you
    0:18:08 a little bit of time
    0:18:08 and 20 cents
    0:18:09 to create this thing.
    0:18:11 And now it’s out there
    0:18:12 in the world
    0:18:13 and can earn
    0:18:14 passive income for you.
    0:18:15 I think that’s,
    0:18:16 I think that’s really exciting.
    0:18:18 Now the deliverable file
    0:18:18 itself,
    0:18:19 this is a PDF.
    0:18:20 This is like
    0:18:22 a link to a Canva
    0:18:23 template.
    0:18:24 I know I don’t want to get
    0:18:24 too into weeds,
    0:18:25 but like mechanically,
    0:18:26 what does that look like?
    0:18:26 Yeah.
    0:18:27 So it’ll be a PDF
    0:18:29 and for a,
    0:18:30 I’ll call it done for you
    0:18:30 printable,
    0:18:31 one that’s not editable.
    0:18:33 It would just be a PDF file.
    0:18:34 So if you were buying
    0:18:35 say a checklist
    0:18:35 or a planner from me,
    0:18:36 you just might get
    0:18:37 the checklist or planner
    0:18:39 delivered to your
    0:18:40 Etsy inbox
    0:18:41 and then you download it
    0:18:42 and then you use it
    0:18:43 for an editable file.
    0:18:44 You’ll have a PDF
    0:18:45 and then you’ll have
    0:18:47 a hyperlink on that PDF.
    0:18:47 Like it could be
    0:18:48 to Dropbox
    0:18:49 or Google Drive
    0:18:50 or to Canva itself.
    0:18:52 if it’s an editable thing,
    0:18:52 like there’s,
    0:18:53 you know,
    0:18:54 editable files via Canva.
    0:18:55 There’s another program
    0:18:56 called Cordial
    0:18:57 and Template.
    0:18:57 There’s a bunch of these
    0:18:59 like editable design softwares
    0:19:01 and then on the deliverable PDF,
    0:19:03 you just have like a URL.
    0:19:03 So they click,
    0:19:04 you know,
    0:19:04 edit my template
    0:19:05 and then they can go
    0:19:06 and edit it.
    0:19:07 Got it.
    0:19:07 That helps.
    0:19:07 But,
    0:19:08 and then this is all automated
    0:19:10 when somebody hits
    0:19:11 the buy button,
    0:19:13 then Etsy sends them
    0:19:14 this thing that you have
    0:19:14 set up on the backend.
    0:19:16 Everything is automated.
    0:19:16 I like to say
    0:19:19 it’s a 95% passive income
    0:19:19 side hustle
    0:19:22 because about 1 in 20 people
    0:19:22 will message me
    0:19:24 asking for clarification
    0:19:25 with a purchase.
    0:19:25 They’re like,
    0:19:25 oh,
    0:19:26 I can’t access my template
    0:19:28 or this or that.
    0:19:29 So about,
    0:19:29 again,
    0:19:30 1 in 20.
    0:19:31 So 5% of the time
    0:19:32 I’ll have someone message me
    0:19:34 and ask for some specific advice,
    0:19:35 which I’ve built
    0:19:36 like a bunch of
    0:19:36 what they’re called
    0:19:38 quick replies in Etsy.
    0:19:40 So I can just basically like click,
    0:19:41 here’s how to download
    0:19:42 your editable file
    0:19:43 and then I don’t have to go
    0:19:44 type it out every single time.
    0:19:44 Yeah,
    0:19:46 frequently asked questions.
    0:19:47 A text expander
    0:19:47 or a keyboard short.
    0:19:48 Yeah,
    0:19:49 same exact thing.
    0:19:49 Yeah.
    0:19:50 I was going to ask
    0:19:51 if you’re leveraging AI
    0:19:53 on the product creation side
    0:19:54 at all.
    0:19:54 Yes,
    0:19:56 there’s some element here
    0:19:57 on the ideation,
    0:20:00 but then to make the thing itself,
    0:20:01 is there any sort of like,
    0:20:02 you know,
    0:20:03 prompting chat GPT
    0:20:04 or even Canva
    0:20:05 to be like,
    0:20:06 I’m looking for
    0:20:07 a printable file
    0:20:08 that does this,
    0:20:09 this and this.
    0:20:10 I have done some experimenting,
    0:20:11 but honestly,
    0:20:12 for the printables
    0:20:12 that I’m creating,
    0:20:13 again,
    0:20:13 most of these are
    0:20:15 simple type printables
    0:20:16 that I can then pump out
    0:20:17 a million different variations
    0:20:19 based on different niches
    0:20:20 and holidays
    0:20:20 and trends
    0:20:21 and things like that.
    0:20:22 I do not use AI
    0:20:23 to create printables.
    0:20:24 Okay.
    0:20:25 Another reason I do this
    0:20:26 is because you do have
    0:20:27 to disclose
    0:20:28 in your Etsy listing,
    0:20:29 like this is AI generated.
    0:20:31 There’s no hard data on this,
    0:20:33 but my gut just tells me
    0:20:34 like they’re probably
    0:20:36 slightly lowering
    0:20:38 the like SEO juice,
    0:20:38 the algorithm
    0:20:40 for these types of printables.
    0:20:41 If someone’s just putting up
    0:20:42 like a thousand printables
    0:20:42 in a day
    0:20:43 and all of them
    0:20:44 you have checked off,
    0:20:45 like this was made by AI,
    0:20:47 just something tells me
    0:20:47 that Etsy’s probably
    0:20:49 weighting that a little bit
    0:20:49 less than the algorithm.
    0:20:49 Again,
    0:20:50 I don’t have hard data
    0:20:51 on this.
    0:20:51 It’s just,
    0:20:53 that’s just my gut feeling.
    0:20:53 Yeah.
    0:20:54 There’s something about
    0:20:56 the Etsy community too,
    0:20:57 where it started
    0:20:59 as a handmade marketplace,
    0:21:00 people doing business
    0:21:00 with people.
    0:21:01 So I wouldn’t be surprised
    0:21:02 if you were correct
    0:21:03 on that.
    0:21:04 We’re going to diminish
    0:21:05 those in the listings
    0:21:06 just a little bit.
    0:21:07 Just a little bit.
    0:21:07 Okay.
    0:21:08 So we talked about
    0:21:09 product creation.
    0:21:09 We talked about
    0:21:11 the power of templates
    0:21:12 once the listing
    0:21:13 is live
    0:21:14 or maybe any
    0:21:15 listing best practices.
    0:21:16 Obviously we want to put
    0:21:17 the primary keyword
    0:21:18 in the title of the listing,
    0:21:19 the description of the listing.
    0:21:20 Anything else that you found
    0:21:22 to speed up
    0:21:23 that process
    0:21:24 or product images
    0:21:24 that you found
    0:21:25 to work well?
    0:21:26 Pricing points
    0:21:27 that help?
    0:21:28 Do you have to price low
    0:21:29 when your shop
    0:21:30 doesn’t have any reviews?
    0:21:31 Like what have you found here?
    0:21:32 So I’ll start with templates
    0:21:33 because we did talk
    0:21:34 about product templates.
    0:21:35 Like you just take
    0:21:35 the base template,
    0:21:37 let’s use a thank you card
    0:21:37 for example,
    0:21:39 and then you can go create
    0:21:40 a million different variations
    0:21:41 of thank you card.
    0:21:42 We mentioned that before.
    0:21:43 What I didn’t mention though
    0:21:44 is that you can actually
    0:21:46 have the entire Etsy listing
    0:21:47 as a quote unquote template.
    0:21:49 So if I’m going to create,
    0:21:50 let’s say I already have
    0:21:52 a Father’s Day card
    0:21:53 in my Etsy shop
    0:21:54 and I want to create
    0:21:55 a Mother’s Day card.
    0:21:56 I can literally
    0:21:57 duplicate the listing
    0:21:58 and then I just go
    0:21:59 back into Canva.
    0:22:00 I just like change
    0:22:01 the listing images.
    0:22:02 I change the actual
    0:22:02 product itself.
    0:22:04 I change some of the tags.
    0:22:05 I slightly altered
    0:22:06 the description,
    0:22:07 but I can actually use
    0:22:09 a lot of the same features
    0:22:10 from that initial listing.
    0:22:11 So for me now,
    0:22:13 if I were to actually do that
    0:22:14 using this real example,
    0:22:15 like if I were to have
    0:22:16 a Father’s Day card
    0:22:16 that I want to make
    0:22:17 into a Mother’s Day card,
    0:22:18 it would probably take me
    0:22:20 like 15 to 20 minutes total.
    0:22:21 I might on the actual design
    0:22:22 change the colors
    0:22:23 from blue to pink
    0:22:24 and I’m obviously
    0:22:24 going to change
    0:22:26 the word father to mother
    0:22:27 and some other changes
    0:22:28 like the tags.
    0:22:29 You can use 13 tags
    0:22:30 per Etsy listing.
    0:22:31 I would change some of those
    0:22:32 to be specific
    0:22:33 to the holiday,
    0:22:35 but using the entirety
    0:22:36 of your Etsy listing
    0:22:37 as a template
    0:22:38 is something not many people do.
    0:22:39 Like even the listing images
    0:22:40 you were just asking about,
    0:22:41 Nick.
    0:22:41 Yeah.
    0:22:43 I have eight listing images
    0:22:44 that I’m using
    0:22:44 for all my products
    0:22:46 and it’s just drag and drop.
    0:22:47 Like I’m using Canva templates
    0:22:48 using like the frames feature.
    0:22:49 And so when I create
    0:22:51 the new product,
    0:22:52 I’m just like dragging
    0:22:52 and dropping back
    0:22:53 into those same templates.
    0:22:54 So I’m not having to
    0:22:55 recreate the wheel
    0:22:56 every single time
    0:22:57 with my listing images.
    0:22:59 In terms of what works,
    0:23:01 clarity is key.
    0:23:03 So something I see
    0:23:05 new sellers do so often
    0:23:06 is it’s either their title
    0:23:07 or their description
    0:23:08 or their listing images,
    0:23:10 especially that main listing image.
    0:23:11 I like to think of that
    0:23:12 as the gatekeeper to sales
    0:23:14 because like if someone’s
    0:23:15 scrolling through Etsy,
    0:23:16 let’s say they type in
    0:23:17 Mother’s Day card
    0:23:19 and your listing image
    0:23:20 doesn’t attract them
    0:23:21 at the start.
    0:23:22 Even if you have
    0:23:23 the best product in the world
    0:23:24 with the best title
    0:23:25 and the best description
    0:23:26 and you have an ugly
    0:23:27 main listing image,
    0:23:28 you’re not going to make the sale.
    0:23:29 It’s the gatekeeper.
    0:23:29 It’s kind of like
    0:23:30 a thumbnail on YouTube.
    0:23:31 Like you need a good thumbnail
    0:23:33 to get people attracted
    0:23:35 in clicking into your video.
    0:23:35 Now once they get in,
    0:23:36 there’s a whole bunch
    0:23:37 of other different things
    0:23:38 that you can do
    0:23:39 to make them convert.
    0:23:40 But if they don’t get in
    0:23:41 in the first place,
    0:23:42 then you’re screwed.
    0:23:43 So I like to say
    0:23:44 that clarity is key.
    0:23:46 Like you want your title
    0:23:47 to be exactly,
    0:23:48 exactly what the person
    0:23:49 is going to get.
    0:23:50 You want that main listing image
    0:23:51 to be very clear
    0:23:52 on what that person
    0:23:53 is going to get.
    0:23:54 A concrete example
    0:23:55 from our community,
    0:23:56 someone posted
    0:23:56 a couple weeks ago,
    0:23:56 they’re like,
    0:23:58 hey, this is my first listing
    0:23:59 and they were making
    0:24:00 holiday gift tags.
    0:24:01 I think it was gift tags
    0:24:02 for Valentine’s Day.
    0:24:03 Okay.
    0:24:04 And for their main listing image,
    0:24:06 it was like an 8 by 5,
    0:24:07 8 by 5.
    0:24:09 It was an 8.5 by 11,
    0:24:10 just like a letter size
    0:24:11 sheet of paper
    0:24:12 with all of the gift tags on it.
    0:24:14 Like it was very unclear
    0:24:15 what the actual product
    0:24:16 that the end user
    0:24:17 would be getting.
    0:24:19 So we in the community
    0:24:20 were like,
    0:24:20 oh, actually,
    0:24:21 it would probably make
    0:24:22 a lot more sense
    0:24:23 if you were to mock this up
    0:24:24 and like show this gift tag
    0:24:26 on an actual Valentine’s gift
    0:24:26 and someone is,
    0:24:27 it’s a lot more clear
    0:24:29 what the end user is buying.
    0:24:31 So clarity is key
    0:24:32 and far too many people
    0:24:33 make the mistake
    0:24:33 of just like having
    0:24:34 this like abstract,
    0:24:35 maybe they’re trying
    0:24:36 to like keyword stuff
    0:24:36 in the title
    0:24:37 or the description
    0:24:39 or their main listing image
    0:24:39 just looks weird.
    0:24:41 There’s too much information on it
    0:24:42 and it’s kind of difficult
    0:24:43 to tell what the person
    0:24:43 is getting.
    0:24:44 The less confusion
    0:24:45 that your buyers
    0:24:46 are going to have
    0:24:47 when they see your product
    0:24:48 show up in search,
    0:24:50 the more likely
    0:24:51 they’re going to buy.
    0:24:52 And because people
    0:24:54 are still buying convenience,
    0:24:55 you’re not worried about,
    0:24:56 well, just,
    0:24:56 you know,
    0:24:57 if it’s a simple printable
    0:24:58 and I’m just,
    0:24:59 I just literally gave it away,
    0:25:00 like there’s an image
    0:25:00 of the thing,
    0:25:02 not really worried about that
    0:25:03 because it’s a different
    0:25:04 buyer mindset
    0:25:05 than the do-it-yourselfer.
    0:25:06 So to be clear,
    0:25:08 it’s not just a PNG
    0:25:08 or a JPEG
    0:25:10 of the finished product.
    0:25:10 Like that’s not
    0:25:11 the main listing image.
    0:25:12 It’s usually mocked up.
    0:25:13 Maybe there’s like a nice
    0:25:14 like wood background
    0:25:14 or something like that
    0:25:15 with shadows.
    0:25:16 You’re still showing
    0:25:17 exactly what the printable is
    0:25:19 or what the digital product is.
    0:25:19 You’re not,
    0:25:20 but you’re not just
    0:25:21 giving it away.
    0:25:21 You’re not just like
    0:25:23 having the PDF
    0:25:25 as the front runner,
    0:25:25 the showcase
    0:25:27 of what the product is
    0:25:27 because to your point,
    0:25:28 you don’t want people
    0:25:29 just going in,
    0:25:30 screenshotting it
    0:25:31 and then printing it out
    0:25:31 and using it.
    0:25:32 That’s not what
    0:25:33 I’m recommending at all.
    0:25:33 Okay.
    0:25:35 What do you recommend?
    0:25:36 I mean,
    0:25:36 how do you show it
    0:25:37 without showing it?
    0:25:37 Okay.
    0:25:38 Let me try to think
    0:25:39 of a good example.
    0:25:40 So let’s just use,
    0:25:41 I’m using thank you cards
    0:25:42 a lot in Mother’s Day
    0:25:42 and Father’s Day cards.
    0:25:44 Let’s use a Mother’s Day card.
    0:25:45 So a Mother’s Day card,
    0:25:46 I might have the
    0:25:47 five by seven card
    0:25:48 like at an angle
    0:25:50 kind of with like
    0:25:50 a shadow effect on it
    0:25:51 to make it pop
    0:25:53 on like a wooden background
    0:25:54 or maybe on a table
    0:25:55 with flowers in the corner.
    0:25:57 And so it’s not just,
    0:25:59 it’s not just the piece of paper.
    0:26:00 Like it’s a whole mock-up.
    0:26:00 Sure, sure.
    0:26:02 So like if someone were to go in
    0:26:03 and try to like screenshot
    0:26:04 at it like and,
    0:26:04 you know,
    0:26:05 try to crop it,
    0:26:06 it’s not going to look great.
    0:26:08 It’s not going to look great.
    0:26:09 They’re just going to pay
    0:26:10 the four or five bucks
    0:26:11 for the finished product.
    0:26:12 So that’s what I mean.
    0:26:12 Like you are showing
    0:26:13 the entire printable
    0:26:15 or the entire digital product,
    0:26:16 but it’s not in a way
    0:26:17 where someone can just
    0:26:18 like screenshot it
    0:26:19 or download it
    0:26:19 and use it immediately.
    0:26:22 Do you use Etsy ads at all?
    0:26:23 Are you relying 100%
    0:26:25 on just the SEO
    0:26:26 of these listings
    0:26:27 or the search volume
    0:26:27 that’s there?
    0:26:29 For this Etsy challenge,
    0:26:31 I tried not to use ads
    0:26:33 for the beginning part
    0:26:33 when I made it
    0:26:35 to $1,000 per month.
    0:26:36 But after that,
    0:26:36 I was like,
    0:26:37 okay, no holds barred.
    0:26:38 Let’s see how much
    0:26:39 I can pump up
    0:26:40 this revenue with ads.
    0:26:41 And it was actually
    0:26:42 like the week before Christmas
    0:26:44 and I started pumping out
    0:26:44 my ad spend
    0:26:46 like $100 a day
    0:26:47 just to see what I could do
    0:26:48 because Christmas is huge.
    0:26:49 Holidays are huge on Etsy.
    0:26:51 And so with this new shop,
    0:26:53 I spent just over $900
    0:26:56 in 10 days on ads.
    0:26:59 And that ended up
    0:27:00 bringing in an extra
    0:27:01 $2,200 in revenue.
    0:27:03 So like $1,300 in profit
    0:27:04 if I can do live math
    0:27:05 on a podcast.
    0:27:07 So yeah, I do use ads.
    0:27:09 I use ads in my main shop.
    0:27:10 I was trying to use ads
    0:27:11 very sparingly
    0:27:12 in this new shop
    0:27:12 until I hit that goal
    0:27:14 because I didn’t want people
    0:27:15 to be like,
    0:27:15 well, the only reason
    0:27:15 you got there
    0:27:16 was because of ads.
    0:27:17 I was like, no,
    0:27:18 I’m getting here
    0:27:19 because of keyword research
    0:27:19 and SEO.
    0:27:20 But then I turned
    0:27:22 the ads dial up to 10.
    0:27:23 If ads work,
    0:27:24 I’ll trade $900
    0:27:25 for $2,200 all day.
    0:27:26 Yes, ads do work
    0:27:27 if done correctly.
    0:27:28 But I also didn’t want
    0:27:29 to teach people
    0:27:29 the wrong lessons.
    0:27:30 If people think
    0:27:30 that they can just
    0:27:32 solve problems with ads,
    0:27:33 what I like to say
    0:27:34 is ads buy you eyeballs.
    0:27:35 So if you already
    0:27:35 have a product
    0:27:36 that’s converting,
    0:27:37 like people are already
    0:27:38 buying your product
    0:27:38 here and there,
    0:27:40 sure, you can throw
    0:27:41 some ad money at it,
    0:27:42 see if it works.
    0:27:43 But if you just have
    0:27:44 a shop full of stuff
    0:27:45 that’s not selling
    0:27:46 and you’re paying for ads,
    0:27:47 all you’re doing
    0:27:48 is buying more eyeballs
    0:27:49 that are probably
    0:27:50 not going to buy the thing
    0:27:51 because it doesn’t have
    0:27:52 any proof of conversion.
    0:27:53 So like I don’t want
    0:27:54 people to think
    0:27:55 or get the idea
    0:27:56 that just spending money
    0:27:57 on ads is going
    0:27:58 to solve their problems
    0:27:59 and all of a sudden
    0:27:59 this side hustle
    0:28:00 that’s bringing in zero
    0:28:01 for them is going
    0:28:02 to be $1,000 per month
    0:28:02 overnight.
    0:28:03 Like you have to do
    0:28:04 the hard work
    0:28:05 of the keyword research
    0:28:06 and the SEO
    0:28:07 and figuring out
    0:28:07 what buyers
    0:28:08 are searching for.
    0:28:09 Then once you figure
    0:28:09 that out,
    0:28:10 then you can start
    0:28:11 experimenting with ads.
    0:28:12 Etsy gives you data
    0:28:13 on you had
    0:28:15 a thousand views
    0:28:16 on this product
    0:28:18 and 50 people bought
    0:28:19 so you had a 5% conversion.
    0:28:20 Like what’s,
    0:28:21 do you get any
    0:28:21 of those metrics
    0:28:22 or what’s good
    0:28:22 or what’s a good benchmark?
    0:28:23 Yeah, Etsy does
    0:28:24 give you those metrics.
    0:28:25 I like to be anywhere
    0:28:27 between 3% and 5%
    0:28:28 conversion rate
    0:28:28 on visitors.
    0:28:30 So I was actually,
    0:28:31 when I was publicly
    0:28:31 documenting this,
    0:28:32 I was like,
    0:28:32 okay, I’m getting
    0:28:34 100 visits a day.
    0:28:35 Hopefully that means
    0:28:37 three to five sales.
    0:28:37 Yeah.
    0:28:38 And it actually did end up
    0:28:39 being around that.
    0:28:41 So basically to hit my goal
    0:28:42 of $1,000 per month,
    0:28:43 I needed to get
    0:28:44 somewhere between
    0:28:47 like 175 and 200 visits a day.
    0:28:47 And so I’m like
    0:28:48 publicly tracking
    0:28:49 the first day
    0:28:49 is like, you know,
    0:28:50 12 visits.
    0:28:52 The end of the second week
    0:28:53 is like 25 visits.
    0:28:53 But yeah,
    0:28:54 that’s a good benchmark
    0:28:55 to get back to your question.
    0:28:57 Like 3% to 5%
    0:28:57 conversion rate is awesome.
    0:28:58 But even then,
    0:28:59 to be able to put something out
    0:29:00 onto the internet
    0:29:02 and get views,
    0:29:03 even if it’s just 10,
    0:29:04 12, 20,
    0:29:04 you know,
    0:29:05 the first couple of days.
    0:29:05 Yeah.
    0:29:06 Compare that to starting
    0:29:07 a brand new blog
    0:29:08 and shouting it to the void
    0:29:09 of the internet.
    0:29:10 Google’s not going to rank
    0:29:11 your brand new site
    0:29:12 right out of the gate.
    0:29:13 I think it’s an important
    0:29:14 contrast to draw.
    0:29:15 You know,
    0:29:16 some of the other Etsy sellers
    0:29:17 that we’ve talked to
    0:29:19 have been trying to collect
    0:29:20 emails from their shop.
    0:29:21 Oh, get a free bonus template
    0:29:22 when you enter your email here.
    0:29:23 And they’re trying to like
    0:29:25 wean themselves off
    0:29:25 or maybe,
    0:29:26 you know,
    0:29:27 build up their own
    0:29:27 traffic source
    0:29:29 to their own self-hosted
    0:29:30 storefront
    0:29:31 or their own Shopify store
    0:29:32 for digital products.
    0:29:33 You doing any of that
    0:29:34 or is it just like,
    0:29:35 I just want to take
    0:29:35 what this marketplace
    0:29:36 is going to give me?
    0:29:37 Did this new shop?
    0:29:38 No.
    0:29:40 I really wanted to just focus
    0:29:42 on Etsy generated traffic.
    0:29:42 So I didn’t do
    0:29:43 the email list stuff.
    0:29:45 I didn’t really lean into ads.
    0:29:47 I didn’t do social media for it.
    0:29:48 For my like main business,
    0:29:49 Goal City Ventures,
    0:29:49 absolutely.
    0:29:51 Like we’re collecting
    0:29:51 email addresses,
    0:29:52 using printables
    0:29:53 as lead magnets,
    0:29:54 which is something
    0:29:54 I was going to talk about
    0:29:55 later today.
    0:29:56 But yeah,
    0:29:56 in my main business,
    0:29:57 I’m all for it.
    0:29:58 But the reason I started
    0:29:59 this new shop was like,
    0:30:00 I don’t want people
    0:30:01 to think they need
    0:30:01 all that stuff
    0:30:02 because you don’t.
    0:30:03 You really don’t.
    0:30:04 You just need
    0:30:04 the keyword research
    0:30:05 and SEO.
    0:30:06 But if you do want
    0:30:07 to scale this
    0:30:08 and build a bigger
    0:30:08 business out of it,
    0:30:10 definitely go for it.
    0:30:12 Like there are tons of ways.
    0:30:13 And I listened to those
    0:30:14 other episodes you had
    0:30:14 with Debbie and Becky.
    0:30:16 There are great ways
    0:30:16 to get people
    0:30:17 on your email list,
    0:30:18 whether that’s with a freebie
    0:30:19 or like a bonus
    0:30:19 or a bundle
    0:30:20 or other ways.
    0:30:21 And then you can,
    0:30:22 obviously,
    0:30:23 once they’re on your list,
    0:30:24 you can then sell them
    0:30:24 similar products
    0:30:25 to what they’ve already bought.
    0:30:27 But it’s not a necessity.
    0:30:28 You don’t have to do that
    0:30:29 to be successful on Etsy.
    0:30:29 Yeah,
    0:30:30 or work your way up
    0:30:31 the value chain
    0:30:32 while you bought this.
    0:30:32 So the next thing
    0:30:33 you might need.
    0:30:33 Yeah,
    0:30:34 exactly.
    0:30:34 Lots of different
    0:30:35 marketing things
    0:30:36 you can play around
    0:30:37 with once you get going.
    0:30:39 There was a question
    0:30:40 I wanted to ask.
    0:30:40 To the extent
    0:30:41 that it matters,
    0:30:43 do you need to have
    0:30:44 your shop niched down
    0:30:44 like, you know,
    0:30:45 the thank you card
    0:30:45 Emporium
    0:30:46 and that’s all we sell
    0:30:47 or could it be
    0:30:49 a little bit broader
    0:30:50 or do you find
    0:30:50 that that matters?
    0:30:51 I find that it
    0:30:52 doesn’t matter much.
    0:30:53 Now, if you’re someone
    0:30:54 who it doesn’t
    0:30:55 make any sense,
    0:30:55 like let’s say
    0:30:56 you started a shop
    0:30:57 for South Hustle Nation
    0:30:58 and it was all
    0:30:58 about South Hustles
    0:30:59 but then all of a sudden
    0:31:00 you started throwing
    0:31:01 like wedding printables
    0:31:01 in there.
    0:31:03 That might just
    0:31:03 make your audience
    0:31:03 be like,
    0:31:04 what the heck,
    0:31:04 Nick,
    0:31:05 what are you doing?
    0:31:06 So if you already
    0:31:07 have an established brand
    0:31:08 and you want to be
    0:31:08 like, you know,
    0:31:09 the thank you card
    0:31:10 guy or girl
    0:31:11 or you want to be
    0:31:11 like the personal
    0:31:12 finance guy or girl,
    0:31:13 then it might not
    0:31:14 make sense to branch out
    0:31:16 but for the average person
    0:31:17 it’s totally fine
    0:31:17 to have a whole
    0:31:18 hodgepodge
    0:31:19 different types
    0:31:20 of printables in there
    0:31:21 and Etsy actually has
    0:31:21 what’s called
    0:31:23 sections in your shop
    0:31:24 so you can silo
    0:31:25 different stuff.
    0:31:25 You can be like,
    0:31:25 oh, here’s my
    0:31:26 thank you card section.
    0:31:28 here is my planner section.
    0:31:29 Here is my
    0:31:31 editable template section
    0:31:31 and so you can
    0:31:33 silo them off like that
    0:31:34 but just in terms
    0:31:35 of buyer behavior,
    0:31:36 most people aren’t
    0:31:37 like searching
    0:31:37 for a shop
    0:31:38 and then browsing
    0:31:38 the shop
    0:31:39 and seeing like
    0:31:40 what’s good in there.
    0:31:41 Most people are
    0:31:42 typing a product
    0:31:42 into the search bar
    0:31:44 seeing what shows up
    0:31:45 on search results
    0:31:46 and then clicking
    0:31:46 buying that product
    0:31:47 and then they might
    0:31:48 not ever see you again.
    0:31:50 So it doesn’t really matter
    0:31:50 if you have a whole
    0:31:51 bunch of different
    0:31:51 stuff in there.
    0:31:52 that’s fair.
    0:31:53 That’s probably
    0:31:53 consistent with my
    0:31:54 own Etsy buying
    0:31:55 behavior.
    0:31:56 It’s, you know,
    0:31:57 search and discovery
    0:31:59 and I don’t know
    0:31:59 if I’ve ever reordered
    0:32:00 from the same shop
    0:32:01 again.
    0:32:01 It’s like,
    0:32:02 they solved my problem
    0:32:03 and now I’m gone.
    0:32:03 What are you buying
    0:32:04 on Etsy, Nick?
    0:32:06 We have a cool map
    0:32:08 downstairs that says,
    0:32:08 you know,
    0:32:09 Adventure Awaits.
    0:32:10 It’s like this cool
    0:32:11 like watercolor map
    0:32:12 about other gifts
    0:32:14 on there over the years
    0:32:15 like maybe birthstone
    0:32:16 jewelry stuff.
    0:32:17 A few purchases,
    0:32:19 not a prolific Etsy shopper
    0:32:20 but I’ve spent some
    0:32:21 time on there.
    0:32:23 But I’m kind of inspired
    0:32:25 to throw up
    0:32:25 some of these templates.
    0:32:26 You don’t have to clean up
    0:32:27 some of the templates
    0:32:29 that I’ve been using
    0:32:30 but, you know,
    0:32:31 there is a Side Hustle Nation
    0:32:33 shop with a handful
    0:32:35 of t-shirt designs up there
    0:32:36 but I’ve failed
    0:32:37 to prioritize it very well.
    0:32:38 So I’m excited to
    0:32:39 maybe take a crack
    0:32:40 at it this year.
    0:32:41 Why not?
    0:32:42 Extra revenue stream.
    0:32:43 And for someone like you,
    0:32:44 we can talk about this
    0:32:44 later or now
    0:32:46 but anyone who’s an entrepreneur
    0:32:47 or Side Hustler
    0:32:48 having an Etsy shop
    0:32:50 is kind of a different way
    0:32:51 of advertising, right?
    0:32:52 Instead of spending money
    0:32:53 on say Facebook ads
    0:32:54 or Google ads
    0:32:54 or YouTube ads
    0:32:55 like this is a way
    0:32:56 you can get people
    0:32:57 into your ecosystem.
    0:32:58 Like let’s say you had
    0:32:58 the Side Hustle shop
    0:33:00 and someone downloads
    0:33:01 your Side Hustle tracker
    0:33:02 or, you know,
    0:33:03 your big list
    0:33:04 of Side Hustle ideas
    0:33:05 they might not
    0:33:06 have ever known you before
    0:33:08 and you’re getting these people
    0:33:09 not only are you getting paid
    0:33:11 to acquire them as customers
    0:33:12 like you’re not paying
    0:33:12 like a Facebook ad
    0:33:13 or a Google ad
    0:33:14 or a YouTube ad
    0:33:14 but you’re building
    0:33:15 goodwill with them.
    0:33:16 Like if you deliver
    0:33:17 something of value
    0:33:17 if you have like
    0:33:18 this rock star
    0:33:20 Side Hustle income tracker
    0:33:21 that’s like five bucks
    0:33:22 you got them
    0:33:23 into your ecosystem
    0:33:24 you figured out a way
    0:33:24 to get them
    0:33:25 on your email list
    0:33:26 now you’ve already built
    0:33:27 a good rapport with them
    0:33:28 so now when you launch
    0:33:29 you know
    0:33:30 some kind of a Side Hustle course
    0:33:30 or a membership
    0:33:31 or some other
    0:33:33 bigger digital products
    0:33:33 like they’re already
    0:33:34 like oh you know
    0:33:35 this guy already delivered
    0:33:36 so much value for me
    0:33:37 with this little $5 printable
    0:33:38 that he sold me
    0:33:39 and so yeah
    0:33:39 it’s like it’s like
    0:33:40 a great entry point
    0:33:41 into your business
    0:33:42 with these printables
    0:33:43 and Etsy is a great
    0:33:43 search engine
    0:33:44 to get people
    0:33:45 into your ecosystem
    0:33:46 who might have not
    0:33:47 gotten there before.
    0:33:48 Yeah the Side Hustle
    0:33:49 business planning template
    0:33:50 we came across
    0:33:50 some people
    0:33:51 who are doing
    0:33:52 who are like doing this
    0:33:52 for like kids
    0:33:53 summer businesses
    0:33:54 like here’s the
    0:33:54 you know
    0:33:55 we want to teach
    0:33:56 our kids entrepreneurship
    0:33:57 here’s the lemonade stand
    0:33:58 you know business plan
    0:33:59 template that they would buy
    0:34:00 and like make their kids
    0:34:01 fill out
    0:34:01 it’s like
    0:34:01 I love it
    0:34:03 there’s probably a ton of these
    0:34:04 we’ll plug these into
    0:34:04 e-rank
    0:34:05 and see what we can get
    0:34:06 now at the time
    0:34:08 that this episode
    0:34:09 is airing
    0:34:09 Gold City Ventures
    0:34:10 is in the middle
    0:34:12 of their semi-annual
    0:34:14 e-printables course launch
    0:34:15 so we can link up
    0:34:16 your reference
    0:34:17 to that
    0:34:18 in the show notes
    0:34:19 for this episode
    0:34:21 at SideHustleNation.com
    0:34:22 slash Cody
    0:34:23 C-O-D-Y
    0:34:24 and we’ll be
    0:34:25 right back
    0:34:26 with more with Cody
    0:34:27 in just a minute
    0:34:27 including
    0:34:29 his business idea
    0:34:30 donation
    0:34:30 for Side Hustle
    0:34:31 show listeners
    0:34:32 right after this.
    0:34:35 Lots of scrappy
    0:34:35 Side Hustlers
    0:34:36 start their business
    0:34:37 with just their
    0:34:38 personal phone number
    0:34:38 I’ve been there
    0:34:39 I remember checking
    0:34:40 customer voicemails
    0:34:41 between classes
    0:34:41 in college
    0:34:42 but at a certain point
    0:34:43 you can’t be limited
    0:34:44 to just your cell phone
    0:34:45 and notes app
    0:34:45 to get your work done
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    0:35:06 think of it
    0:35:08 like having a shared inbox
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    0:35:10 for those leads
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    0:35:27 that’s
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    0:35:32 slash side hustle
    0:35:33 for 20% off
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    0:35:38 existing numbers
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    0:35:40 OpenPhone
    0:35:41 will port them over
    0:35:42 at no extra charge
    0:35:44 Do you say data
    0:35:44 or data?
    0:35:45 I think I’m a data guy
    0:35:46 and one thing I love
    0:35:47 about Mint Mobile
    0:35:48 is I can get
    0:35:49 all the data I need
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    0:36:10 and bring over
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    0:36:21 No matter how you say it
    0:36:23 don’t overpay for it
    0:36:24 Shop data plans
    0:36:25 at mintmobile.com
    0:36:26 slash side hustle
    0:36:28 That’s mintmobile.com
    0:36:29 slash side hustle
    0:36:30 Upfront payment
    0:36:31 of $45
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    0:36:43 see Mint Mobile
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    0:36:45 All right, we’re back
    0:36:46 with Cody Berman
    0:36:47 from The Five Show
    0:36:48 and Gold City Ventures
    0:36:50 for round two
    0:36:52 in this episode
    0:36:53 Round two is
    0:36:54 your business idea donation
    0:36:55 This is something
    0:36:56 you think listeners
    0:36:57 could run with
    0:36:57 This is something
    0:36:58 that you might start
    0:36:59 yourself
    0:37:01 if you had more hours
    0:37:01 in the day
    0:37:02 What have you got
    0:37:03 for us here?
    0:37:04 I even have a name
    0:37:05 for this business
    0:37:06 for your listeners
    0:37:06 Nick
    0:37:07 I’m hoping
    0:37:08 I’m trying to
    0:37:08 scratch my own edge
    0:37:09 here
    0:37:09 I’m hoping
    0:37:10 that someone
    0:37:10 creates this
    0:37:11 I don’t have
    0:37:11 the time
    0:37:12 I don’t have
    0:37:12 the resources
    0:37:13 I don’t have
    0:37:13 the connection
    0:37:14 It’s called
    0:37:15 The Hub
    0:37:16 and it is an
    0:37:17 all-in-one
    0:37:18 business service
    0:37:19 for entrepreneurs
    0:37:20 so this is
    0:37:20 legal
    0:37:21 accounting
    0:37:22 a development team
    0:37:23 marketing
    0:37:24 HR
    0:37:24 everything you could
    0:37:25 possibly want
    0:37:26 as an entrepreneur
    0:37:27 all packaged into one
    0:37:28 and I’m sure
    0:37:29 you have felt
    0:37:29 these pains
    0:37:29 Nick
    0:37:30 where you’re
    0:37:30 looking for
    0:37:31 say a new
    0:37:31 accountant
    0:37:32 or you’re
    0:37:32 looking for
    0:37:33 a legal team
    0:37:33 it’s like
    0:37:34 pulling teeth
    0:37:34 I’m asking
    0:37:35 all my
    0:37:35 mastermind groups
    0:37:36 I’m posting
    0:37:36 in Facebook
    0:37:37 groups
    0:37:37 everyone’s giving
    0:37:37 you different
    0:37:38 recommendations
    0:37:38 you don’t
    0:37:39 know who’s
    0:37:39 good
    0:37:40 it’s so much
    0:37:41 and as we’ve
    0:37:41 scaled up
    0:37:42 Gold City Ventures
    0:37:42 in our company
    0:37:43 there’s just
    0:37:43 all these
    0:37:44 different pieces
    0:37:45 and all these
    0:37:45 different places
    0:37:46 if someone
    0:37:46 were to
    0:37:47 develop
    0:37:48 the hub
    0:37:49 we’d pay
    0:37:50 I’m not even
    0:37:50 joking
    0:37:50 we’d pay
    0:37:51 like $5,000
    0:37:51 a month
    0:37:51 for that
    0:37:52 to get rid
    0:37:52 of all
    0:37:53 the other
    0:37:53 individual
    0:37:54 people
    0:37:55 that are
    0:37:56 tangentially
    0:37:57 attached to
    0:37:57 our business
    0:37:58 just to have
    0:37:58 this one
    0:37:59 awesome
    0:37:59 rockstar
    0:38:00 team
    0:38:00 in place
    0:38:01 and obviously
    0:38:01 there’d be
    0:38:02 different tiers
    0:38:02 maybe a new
    0:38:03 entrepreneur
    0:38:03 is paying
    0:38:04 $100 a month
    0:38:04 the more
    0:38:05 developed
    0:38:05 businesses
    0:38:06 are paying
    0:38:06 $10,000
    0:38:07 plus a month
    0:38:08 I don’t know
    0:38:08 but I would
    0:38:09 love for someone
    0:38:09 to do this
    0:38:10 because it
    0:38:10 has been
    0:38:11 so difficult
    0:38:12 and so much
    0:38:13 work for us
    0:38:13 to find
    0:38:14 those key
    0:38:15 players
    0:38:15 that again
    0:38:16 we don’t
    0:38:16 have the
    0:38:16 expertise
    0:38:17 like we’re
    0:38:17 not developers
    0:38:17 we’re not
    0:38:18 legal
    0:38:18 we’re not
    0:38:18 accounting
    0:38:19 we’re not
    0:38:19 HR
    0:38:20 but they’re
    0:38:20 important people
    0:38:21 they’re important
    0:38:21 people that you
    0:38:22 need to make
    0:38:23 your business
    0:38:24 succeed and to
    0:38:24 be compliant
    0:38:25 so I would
    0:38:26 love if someone
    0:38:27 took this idea
    0:38:27 and ran with it
    0:38:28 okay talk me
    0:38:28 through this
    0:38:29 so are we
    0:38:30 thinking like
    0:38:30 a directory
    0:38:31 of sorts
    0:38:32 of like here
    0:38:32 are the top
    0:38:33 legal professionals
    0:38:34 that deal with
    0:38:35 online business
    0:38:35 e-commerce
    0:38:36 here’s the top
    0:38:37 accounting
    0:38:38 professionals that
    0:38:38 know this type
    0:38:39 of business
    0:38:39 like you know
    0:38:40 Sam Parr
    0:38:40 from
    0:38:41 Sam’s List
    0:38:41 right
    0:38:42 My First Million
    0:38:43 and Hustle
    0:38:43 yes
    0:38:44 yeah yeah
    0:38:44 so he was
    0:38:45 he was doing
    0:38:45 something like
    0:38:45 this for
    0:38:46 accountants
    0:38:46 right
    0:38:47 yes
    0:38:48 so not that
    0:38:48 not that
    0:38:49 what I want
    0:38:49 is and this
    0:38:50 is why it’s so
    0:38:50 difficult
    0:38:51 you need some
    0:38:52 kind of attractive
    0:38:53 reason for these
    0:38:54 people to want
    0:38:54 to work directly
    0:38:54 with you
    0:38:55 like if I’m
    0:38:56 paying the
    0:38:57 hundred dollars
    0:38:57 a month
    0:38:57 five thousand
    0:38:58 dollars a month
    0:38:58 whatever it is
    0:38:59 whatever your
    0:39:00 scale of business
    0:39:00 is I would
    0:39:01 want them to
    0:39:02 just assign me
    0:39:03 like here’s you
    0:39:03 know here’s your
    0:39:04 lawyer here’s your
    0:39:04 accountant here’s
    0:39:05 your dev person
    0:39:06 and they’re just
    0:39:07 kind of at your
    0:39:07 beck and call
    0:39:08 like if you need
    0:39:09 a funnel completed
    0:39:10 or you need like a
    0:39:11 website thing
    0:39:11 done you just
    0:39:12 hit up the dev
    0:39:13 guy that’s already
    0:39:13 part of your
    0:39:14 package and he
    0:39:14 does it for you
    0:39:15 or if you need a
    0:39:16 legal contract you
    0:39:16 have like a new
    0:39:17 joint venture that
    0:39:18 you’re doing you
    0:39:18 hit up the legal
    0:39:19 team of the the
    0:39:20 hub subscription that
    0:39:21 you’re already a
    0:39:21 part of and they
    0:39:22 take care of it so
    0:39:23 not a directory
    0:39:24 because I think
    0:39:25 directories still
    0:39:26 kind of you have
    0:39:26 to go through the
    0:39:27 hard work you have
    0:39:28 to interview a
    0:39:28 bunch of people you
    0:39:30 have to pick one
    0:39:30 get recommendations
    0:39:31 that’s not what I
    0:39:32 want I’ve been
    0:39:33 there done that I
    0:39:34 want them to just
    0:39:35 like have really
    0:39:37 high quality vetted
    0:39:38 people that I can
    0:39:39 trust that I can
    0:39:40 just give them
    0:39:41 these tasks that I
    0:39:42 don’t want to do or
    0:39:43 don’t know how to
    0:39:44 do okay so I’m now
    0:39:45 understanding it better
    0:39:47 as a have like a
    0:39:49 on-demand fractional
    0:39:51 agency fractional
    0:39:52 support for basically
    0:39:53 fractional everything
    0:39:55 fractional everything
    0:39:56 okay it’s like it’s
    0:39:57 not worth having
    0:39:59 somebody on staff
    0:39:59 full-time or even
    0:40:00 part-time but like
    0:40:01 there are needs that
    0:40:03 come up exactly for
    0:40:05 legal for technical
    0:40:06 stuff and say just I
    0:40:07 will you know I want
    0:40:08 a resource in my
    0:40:09 back pocket to to
    0:40:10 go to do that and
    0:40:11 not have to somebody
    0:40:12 else does all the
    0:40:13 vetting and I don’t
    0:40:14 have to go out and
    0:40:14 and ask friends for
    0:40:16 recommendations on here
    0:40:16 I just like have a
    0:40:17 membership to this
    0:40:18 thing and people are
    0:40:19 standing by ready to
    0:40:20 help me out that’s it
    0:40:21 if someone did this
    0:40:23 well I would pay and
    0:40:23 I’m sure a lot of
    0:40:24 other people would
    0:40:25 pay I talked to a lot
    0:40:25 of other entrepreneurs
    0:40:26 who have the same
    0:40:27 pain points people
    0:40:28 would pay a lot of
    0:40:29 money for this if it
    0:40:29 was done well yeah
    0:40:30 when I had the the
    0:40:31 virtual assistant site
    0:40:32 there were especially
    0:40:33 in the overseas
    0:40:35 companies in in India
    0:40:36 and the Philippines
    0:40:36 they would kind of
    0:40:37 promise this like oh
    0:40:38 you need web
    0:40:38 development done you
    0:40:40 need a funnel building
    0:40:40 done you need
    0:40:41 copywriting done like
    0:40:42 hey look we’ve got it
    0:40:43 all in-house we got the
    0:40:43 experts to do this
    0:40:44 design whatever you
    0:40:45 need the question mark
    0:40:46 is always the quality
    0:40:48 component and so that’s
    0:40:49 kind of the where the
    0:40:50 vetting comes in like
    0:40:53 well how you know
    0:40:54 and the level of trust
    0:40:55 you have to build to get
    0:40:55 somebody to sign up
    0:40:56 how tight is this legal
    0:40:57 contract again
    0:41:01 all right that’s the
    0:41:02 hub the all-in-one
    0:41:03 business hub for
    0:41:04 entrepreneurs now you’ve
    0:41:05 got that business idea
    0:41:06 that’s your next side
    0:41:07 hustle you can run with
    0:41:08 that let’s go to round
    0:41:10 three the triple threat
    0:41:12 the first component of
    0:41:13 this is a marketing
    0:41:15 tactic it’s working
    0:41:15 right now it’s not
    0:41:17 have to be Etsy
    0:41:18 related this could be
    0:41:18 related to any of your
    0:41:20 other businesses we
    0:41:20 kind of touched on it
    0:41:21 before but one that’s
    0:41:22 working and it’s worked
    0:41:24 for years is printables
    0:41:25 or digital downloads as
    0:41:26 lead magnets or low
    0:41:28 ticket offers and we
    0:41:29 discussed a little bit
    0:41:30 using the side hustle
    0:41:31 Etsy shop as an example
    0:41:33 but it’s just such a
    0:41:34 great way to get people
    0:41:35 into your ecosystem it’s
    0:41:37 almost like a trip wire
    0:41:37 products I don’t really
    0:41:38 like that term too much
    0:41:39 because it sounds like
    0:41:39 you’re tricking people
    0:41:40 into buying something but
    0:41:42 it’s just a great way to
    0:41:43 get people exposure to
    0:41:44 what you’ve got like what
    0:41:45 you’ve got to offer and
    0:41:46 if you can wow people out
    0:41:47 the gate with something
    0:41:48 either free like a lead
    0:41:49 magnet or cheap like a
    0:41:50 low ticket offer maybe
    0:41:51 it’s literally seven bucks
    0:41:53 or 17 bucks they’re
    0:41:54 going to be so much more
    0:41:56 prone to purchase whatever
    0:41:57 other things you have to
    0:41:58 sell whether it’s a course
    0:41:59 or membership or services
    0:42:00 or whatever one-on-one
    0:42:01 coaching they’re going to
    0:42:03 be so much more prone to
    0:42:04 sign up if they already
    0:42:05 know that you’re someone
    0:42:06 who delivers value and
    0:42:07 you’re able to sell these
    0:42:09 on Etsy is that the
    0:42:10 primary strategy or is
    0:42:11 it just through your
    0:42:13 website like where were
    0:42:14 you finding eyeballs and
    0:42:15 buyers for gold city
    0:42:16 ventures it’s a whole
    0:42:17 bunch of things so not so
    0:42:19 much Etsy anymore but
    0:42:21 especially I shouldn’t
    0:42:22 say that we do have a lot
    0:42:22 of people who come from
    0:42:24 Etsy but like most people
    0:42:24 who join our email list
    0:42:26 are not from Etsy but so
    0:42:27 we have like you know
    0:42:28 affiliates who promote our
    0:42:30 stuff we use SEO like we
    0:42:31 have a huge blog and
    0:42:33 YouTube channel and we’re
    0:42:34 doing paid ads so like
    0:42:35 there’s a whole bunch of
    0:42:36 different ways that we’re
    0:42:37 getting people to download
    0:42:38 these lead magnets or buy
    0:42:39 these low ticket products
    0:42:41 but again it’s it’s
    0:42:42 building that trust now
    0:42:44 we did a really fun
    0:42:46 episode with Pete Boyle
    0:42:48 who has his one dollar
    0:42:50 product challenge and his
    0:42:51 argument was like yeah you
    0:42:52 could build your email
    0:42:54 list with you know a
    0:42:55 bunch of free lead
    0:42:56 magnets but the question
    0:42:57 is are you are you
    0:42:58 building a list of
    0:42:59 subscribers you build in a
    0:43:00 list of buyers and he’s
    0:43:02 like that one dollar
    0:43:04 barrier was enough to
    0:43:06 really accelerate sales
    0:43:07 of everything else that he
    0:43:08 had to offer it’s like
    0:43:08 obviously I’m not going to
    0:43:10 make a living off of this
    0:43:11 one dollar product but it
    0:43:12 led to you know in his
    0:43:14 case led to hire ticket
    0:43:15 consulting business and
    0:43:16 how it to hire ticket
    0:43:17 digital product sales too
    0:43:19 but just that little hurdle
    0:43:20 that little bit of
    0:43:21 commitment and we talked
    0:43:22 about people who pay
    0:43:23 pay attention and if you
    0:43:24 can wow people you
    0:43:26 deliver you know 10x or
    0:43:27 100x the value for that
    0:43:29 one dollar thing then all
    0:43:30 of a sudden that level of
    0:43:31 trust really skyrockets
    0:43:33 absolutely all right that
    0:43:35 is our marketing tactic
    0:43:36 digital downloads as lead
    0:43:38 magnets low ticket offers
    0:43:39 figure out what you might
    0:43:41 be able to create and
    0:43:41 probably what Pete
    0:43:42 recommended was working
    0:43:43 backwards from your core
    0:43:45 offer or you know peeling
    0:43:47 out a piece of that that
    0:43:49 solves some initial pain
    0:43:50 point and like okay
    0:43:50 what’s the natural
    0:43:52 progression of somebody
    0:43:53 going through this if
    0:43:54 they ultimately are going
    0:43:56 to need your your full
    0:43:57 service what’s a logical
    0:43:58 first step there the
    0:43:59 next question here of the
    0:44:01 triple threat is a new or
    0:44:03 new to you tool that
    0:44:03 you’re loving right now
    0:44:05 we mentioned e-rank we
    0:44:06 mentioned ever be we
    0:44:07 mentioned canva we’ve
    0:44:08 had a few different tools
    0:44:09 here but what else have
    0:44:10 you got for us something
    0:44:12 I started using way too
    0:44:13 late so I’ve been using
    0:44:14 chat GPT for a while but
    0:44:15 I hadn’t really
    0:44:16 experimented with custom
    0:44:18 GPTs I think I actually
    0:44:19 heard you talk about this
    0:44:20 on a podcast correct me
    0:44:22 if I’m wrong Nick but now
    0:44:24 I have custom GPTs for a
    0:44:25 couple different use cases
    0:44:26 where like I have a
    0:44:28 custom GPT that can write
    0:44:29 something in my voice if I
    0:44:30 need like a blog post or
    0:44:32 an email that just kind of
    0:44:33 will take an information
    0:44:35 that I give it kind of
    0:44:35 spit it out and honestly
    0:44:36 like reason with itself a
    0:44:38 little bit and then spit
    0:44:40 out final products and it
    0:44:41 honestly doesn’t need too
    0:44:42 much tweaking sometimes I
    0:44:44 have another custom GPT for
    0:44:45 generating and researching
    0:44:47 Etsy product ideas I have
    0:44:49 another custom GPT for
    0:44:50 basically researching a
    0:44:52 guest for my podcast the
    0:44:52 financial independence show
    0:44:54 and like kind of unearthing
    0:44:55 some interesting questions
    0:44:56 or things that they’ve
    0:44:58 mentioned before and for
    0:44:59 those wondering a custom
    0:45:00 GPT is like if you’re on
    0:45:01 chat GPT you know you just
    0:45:03 type in like hey I’m
    0:45:03 interviewing Nick Loper
    0:45:04 today tell me some
    0:45:05 interesting things about
    0:45:07 him a custom GPT is
    0:45:08 basically just a string of
    0:45:09 queries that you have
    0:45:10 saved so it’s like hey
    0:45:11 you know search up Nick
    0:45:13 Loper what are his like top
    0:45:14 episodes what are some
    0:45:16 interesting things that he
    0:45:16 doesn’t talk about too
    0:45:17 often and it will you can
    0:45:19 add as many queries as you
    0:45:20 want as many kind of
    0:45:21 actions onto this string of
    0:45:22 instructions that’s
    0:45:24 basically a custom GPT and I
    0:45:25 was way too late to this
    0:45:26 game and they’re awesome
    0:45:28 okay this is something you
    0:45:30 like would save in the in
    0:45:31 the sidebar of chat GPT
    0:45:33 rather than having to punch
    0:45:34 in those kind of priming
    0:45:36 prompts each time yes you do
    0:45:37 need the paid version the
    0:45:39 $20 per month pro version of
    0:45:40 chat GPT and then like in
    0:45:41 your profile at the top right
    0:45:43 it’ll unlock and you’ll see
    0:45:44 like there’s I mean there’s a
    0:45:44 bunch of options that
    0:45:46 unlock with that tier but
    0:45:47 custom GPT is one that was
    0:45:48 one of them I don’t think
    0:45:50 there’s any maximum number I
    0:45:51 think you can create an
    0:45:52 unlimited number of custom
    0:45:54 GPTs for all different use
    0:45:55 cases interesting I haven’t
    0:45:57 played around with that I’ve
    0:45:58 just gone through the you
    0:45:59 know one specific use case
    0:46:00 maybe I heard a guest
    0:46:02 mention it then yeah the one
    0:46:04 that I would probably need to
    0:46:05 create is like take this
    0:46:08 article and turn it into a
    0:46:09 compelling YouTube script
    0:46:10 that’s like kind of the
    0:46:11 bottleneck in creating more
    0:46:12 video content like we’ve
    0:46:13 got this huge body of
    0:46:15 library of content on the
    0:46:16 site but it’s like how do we
    0:46:17 translate some of that over
    0:46:18 to video and do it in a way
    0:46:20 that is native and natural to
    0:46:21 YouTube and not just reading
    0:46:22 reading a blog post I don’t
    0:46:23 think that would necessarily
    0:46:25 play very well yeah and so
    0:46:26 you know a series of prompts
    0:46:28 like you are Nick Loper from
    0:46:29 side hustle nation and this
    0:46:30 is your task do you
    0:46:32 understand yes yes and like
    0:46:34 okay here’s here’s the copy can
    0:46:36 you turn this in you know don’t
    0:46:37 include blah blah blah you know
    0:46:38 it’s okay to use some of the
    0:46:39 same phrasing but it’d have
    0:46:40 to be word for word you
    0:46:42 understand yes okay and go
    0:46:43 there but like to have that
    0:46:44 saved I could see how that
    0:46:45 would be a time saver oh
    0:46:47 yeah huge time saver all
    0:46:50 right and last but not least
    0:46:51 your favorite book from the
    0:46:53 last 12 months one that I
    0:46:55 didn’t think was gonna have
    0:46:56 such a profound impact on
    0:46:56 me because it was really
    0:46:57 dense when I started reading
    0:46:58 I was like oh my gosh this
    0:47:00 is so boring it’s called
    0:47:01 thinking fast and slow by
    0:47:03 Daniel Kahneman and it’s all
    0:47:06 about human psychology and why
    0:47:08 people tend to make certain
    0:47:09 decisions it’s like really
    0:47:10 interesting if you’re a
    0:47:12 marketer and just like kind of
    0:47:13 like the gambling lottery
    0:47:15 mentality like loss aversion
    0:47:16 there’s a whole bunch of
    0:47:17 really really good stuff in
    0:47:18 there and stuff that we as
    0:47:19 marketers can use to our
    0:47:21 advantage interesting I have
    0:47:22 heard of this book for a long
    0:47:23 time it’s been out for a while
    0:47:24 but have never cracked it
    0:47:26 open so thinking fast and
    0:47:28 slow it is dense it is dense
    0:47:30 it’s not like a fun read but
    0:47:31 there’s just like a lot of
    0:47:32 info in there it’s it’s there’s
    0:47:34 a lot of really good stuff yeah
    0:47:35 you would layer this on with a
    0:47:37 an influence by Robert
    0:47:38 Cialdini type of thing how do
    0:47:39 how do we tap into these
    0:47:42 psychological benefits or
    0:47:43 psychological triggers to
    0:47:44 improve our business exactly
    0:47:47 okay well very cool we’ll link
    0:47:48 that up in the show notes as
    0:47:50 well side hustle nation dot com
    0:47:52 slash Cody you’ve got a million
    0:47:53 different side hustles like
    0:47:54 what’s what’s next for you what
    0:47:55 are you focused on what what
    0:47:57 kind of projects you got going
    0:47:58 on more real estate builds
    0:47:59 what’s new real estate been
    0:48:01 slowing down on honestly our
    0:48:03 core focus has been gold city
    0:48:04 ventures and building that
    0:48:06 out we have some exciting
    0:48:07 stuff that I can’t announce
    0:48:08 yet but just know that we
    0:48:10 have some exciting projects in
    0:48:12 the works constantly improving
    0:48:13 building our community making
    0:48:15 the content better and easier
    0:48:16 to follow so yeah most of the
    0:48:17 most of the new stuff for me
    0:48:18 Nick is gold city ventures
    0:48:20 which honestly if you were to
    0:48:21 ask me this question years ago
    0:48:23 when we first became friends I
    0:48:25 probably would have named 10
    0:48:26 news hot hustles I was going
    0:48:27 to try I was doing way too
    0:48:29 much yeah and honestly I think I
    0:48:31 spread myself too thin so now I’ve
    0:48:33 kind of re-narrowed my focus
    0:48:35 into a couple core things that
    0:48:36 I’m really good at and just
    0:48:37 focusing all my time energy into
    0:48:38 those so yeah doing more on
    0:48:40 gold city ventures continuing the
    0:48:41 podcast the financial
    0:48:43 independent show and that’s the
    0:48:44 main focus is for me right now
    0:48:47 very good well we’ll link up all
    0:48:48 of those resources included the
    0:48:50 e-printables course at
    0:48:52 side hustle nation dot com slash
    0:48:54 Cody thank you for sharing your
    0:48:56 insight this is again very
    0:48:58 inspiring maybe hopefully get off
    0:48:59 the sidelines and into the Etsy
    0:49:01 game up a little bit myself big
    0:49:03 thanks to our sponsors for
    0:49:04 helping make this content free
    0:49:05 for everyone you can hit up
    0:49:07 side hustle nation dot com slash
    0:49:09 deals for all the latest offers
    0:49:10 from our sponsors in one place
    0:49:12 thank you for supporting the
    0:49:13 advertisers that support the show
    0:49:15 that’s it for me thank you so
    0:49:17 much for tuning in if you’re
    0:49:18 finding value in the show the
    0:49:19 greatest compliment is to share
    0:49:21 it with a friend so help spread
    0:49:22 the word fire off that text
    0:49:24 message to somebody excited about
    0:49:25 planting those little digital
    0:49:27 money seeds building extra
    0:49:29 income streams until next time
    0:49:30 let’s go out there and make
    0:49:31 something happen and I’ll catch
    0:49:33 you in the next edition of the
    0:49:34 side hustle show hustle on

    Cody Berman is no stranger to selling digital products.

    He’s known in the side hustle world as the “printable guy” and co-founder of Gold City Ventures, but when Internet skeptics told him the Etsy market was “too saturated now” compared to when he started in 2018, Cody accepted the challenge.

    And proved them wrong.

    From zero to $1,000/month in 116 days with a brand-new Etsy shop, with no followers, no email list, and no marketing. Just skill and data-driven decisions.

    (If you want to shortcut the learning curve, check out his course:

    (sidehustlenation.com/etsyprintableslaunch)

    Tune in to Episode 665 of The Side Hustle Show to learn:

    • how Cody launched a brand-new Etsy shop to $1K/month in just 116 days
    • keyword research strategy behind finding low-competition, high-demand niches
    • why printables aren’t just for passive income but powerful marketing tools too

    Full Show Notes: The Path to $1k/mo with Mini Digital Products

    New to the Show? Get your personalized money-making playlist here!

    Sponsors:

    Mint Mobile — Cut your wireless bill to $15 a month!

    Indeed – Start hiring NOW with a $75 sponsored job credit to upgrade your job post!

    OpenPhone — Get 20% off of your first 6 months!

    Gusto — Get 3 months free of the leading payroll, benefits, and HR provider for modern small businesses!

  • 665: The Path to $1k/mo with Mini Digital Products

    Cody Berman is no stranger to selling digital products.

    He’s known in the side hustle world as the “printable guy” and co-founder of Gold City Ventures, but when Internet skeptics told him the Etsy market was “too saturated now” compared to when he started in 2018, Cody accepted the challenge.

    And proved them wrong.

    From zero to $1,000/month in 116 days with a brand-new Etsy shop, with no followers, no email list, and no marketing. Just skill and data-driven decisions.

    (If you want to shortcut the learning curve, check out his course:

    (sidehustlenation.com/etsyprintableslaunch)

    Tune in to Episode 665 of The Side Hustle Show to learn:

    • how Cody launched a brand-new Etsy shop to $1K/month in just 116 days
    • keyword research strategy behind finding low-competition, high-demand niches
    • why printables aren’t just for passive income but powerful marketing tools too

    Full Show Notes: The Path to $1k/mo with Mini Digital Products

    New to the Show? Get your personalized money-making playlist here!

    Sponsors:

    Mint Mobile — Cut your wireless bill to $15 a month!

    Indeed – Start hiring NOW with a $75 sponsored job credit to upgrade your job post!

    OpenPhone — Get 20% off of your first 6 months!

    Gusto — Get 3 months free of the leading payroll, benefits, and HR provider for modern small businesses!

  • 664: The $1 Product Challenge

    AI transcript
    0:00:06 The $1 product challenge, how my guest earned $4,000 in just 10 days without paid ads.
    0:00:07 What’s up?
    0:00:07 What’s up?
    0:00:08 Nick Oloper here.
    0:00:12 Welcome to the Side Hustle Show, a light on the theory, heavy on the tactics.
    0:00:14 It’s an entrepreneurship podcast.
    0:00:16 You can actually apply.
    0:00:19 And you’ve been around online business for any length of time.
    0:00:23 I can almost guarantee you’ve heard the phrase, the money is in the list.
    0:00:29 And all the experts, myself included, extol the virtues of building your email list, right?
    0:00:32 It’s the platform that you own and control.
    0:00:37 You’re not at the whim of algorithm updates, social media changes.
    0:00:41 But the question is, are you building an email list of buyers?
    0:00:45 Subscribers are great, but you’re not buying groceries on subscribers alone.
    0:00:50 My guest today has a unique list building and business building strategy that throws free
    0:00:57 lead magnets out the window in favor of low-priced products starting at just $1 and has seen some
    0:01:01 exciting results, including that $4,000 in just 10 days.
    0:01:05 From growthmodels.co, Pete Boyle, welcome to the Side Hustle Show.
    0:01:06 Thank you for having me.
    0:01:07 It’s great to be here.
    0:01:07 You bet.
    0:01:08 I’m excited for this one.
    0:01:12 I got to know, what’s the $1 product that you came up with?
    0:01:12 How did this work?
    0:01:16 Basically, I found myself in a position where I tried a bunch of things in business that
    0:01:16 didn’t quite work out.
    0:01:19 As is always the case, you know, you try some new things, it doesn’t always work.
    0:01:23 And I was like, right, I need to get some good positive cash flow coming back in.
    0:01:28 Went back, tried the usual lead magnet, get people in, tried to nurture them towards buying
    0:01:31 from me somewhere down the line, a day or week, a month, whatever.
    0:01:32 It didn’t work.
    0:01:36 And so I was like, right, I need to actually get some customers coming in.
    0:01:42 And so at that time, you know, ChatGPT was doing huge numbers in terms of the actual, you
    0:01:43 know, daily usage.
    0:01:46 And custom GPTs had just come out.
    0:01:49 But most people weren’t really using custom GPTs.
    0:01:50 They didn’t know how to do them.
    0:01:54 So I sat down over a weekend and I thought, I’m going to figure out how I can create some
    0:01:55 custom GPTs.
    0:02:00 And much like the philosophy that’s now in the $1 product challenge, one of the things
    0:02:05 that I wanted to do was create something that was easy for the end user to use.
    0:02:08 Not like a big load of information, but a quick and easy solution.
    0:02:12 And I created some custom GPTs that were around content marketing.
    0:02:15 Because I spent a lot of my career doing content marketing for different brands.
    0:02:21 And I said, look, these are four custom GPTs that will help you identify a great topic,
    0:02:25 create great headline, do the brief that you need to send to a writer, and even help you
    0:02:26 with the first draft.
    0:02:29 Four of them, you can get all four for a dollar.
    0:02:30 Oh, okay.
    0:02:34 And then, yeah, it kind of spiraled from there because they were so easy to use and people
    0:02:38 could basically go in, answer a few questions, and get the results that they needed.
    0:02:42 And I kind of daisy-changed them along so you could take the output from one into the
    0:02:45 next to get the next stage, and so on, and so on.
    0:02:45 Okay.
    0:02:50 So this is rather than starting from, like, coming up with your own series of prompts to
    0:02:52 get the outcome that you want.
    0:02:55 And it’s kind of like a done-for-you type of pre-setup thing.
    0:02:56 Yeah, exactly.
    0:03:02 So one of the issues that I see now with a lot of the AI influencers, for lack of a better
    0:03:08 term, the lead magnets they’re using is like, here’s a thousand AI prompts that you can use.
    0:03:12 And I look at it and I think, well, that’s great, but I only need five that are really
    0:03:13 going to be useful for me.
    0:03:18 So you’ve given me more work that I’m going to have to go through all 1,000 to find the
    0:03:19 five that are useful for me.
    0:03:20 Yeah, I’m sure these are all great, right?
    0:03:22 But what’s most relevant?
    0:03:22 Exactly.
    0:03:25 And so I was just like, what if I do that work for you?
    0:03:28 And I say, right, answer these five questions about your audience, what you want to create
    0:03:32 content about, a couple of other sort of clarifying questions.
    0:03:33 And this will just create the end thing.
    0:03:36 Like answers that everybody would have.
    0:03:36 Okay.
    0:03:39 And that they would have to do anyway with a prompt, but I’ll take the prompting out of
    0:03:41 the equation and you can just take it from there.
    0:03:45 And this was right when custom GPTs first came in.
    0:03:49 So there was a lot of buzz around them and, uh, yeah, sold all four of those for a dollar.
    0:03:50 Wow.
    0:03:50 Okay.
    0:03:57 So maybe some upfront work for a low, a low ticket price, but then you don’t have a, you
    0:03:59 have an email list, you have an audience to speak of at this point.
    0:04:01 Like, how are you, how do you find buyers for this?
    0:04:06 So I did have an audience at that point and I had my email list and.
    0:04:11 But I didn’t use them to sell this to, I didn’t sell this to them.
    0:04:11 Oh, okay.
    0:04:16 Um, they weren’t really that interested in content marketing because I has an audience
    0:04:18 of freelancers who wanted to know how to attract clients.
    0:04:19 Okay.
    0:04:19 Okay.
    0:04:23 So there’s a bit of an overlap there, but they weren’t the exact ideal market.
    0:04:26 What I wanted was I wanted people who were running content for larger brands.
    0:04:29 So I had to go out and try and find them to get him to buy it.
    0:04:30 How’d you find them?
    0:04:36 So I did something that I’ve now called in spear phishing was, um, I found free communities.
    0:04:40 Of, you know, content marketers who, you know, they’re all in there helping each other.
    0:04:45 You can’t usually go into these places and promote because as soon as you go into a good
    0:04:47 free community, the moderators are going to be like, no promotion.
    0:04:48 Yeah, exactly.
    0:04:52 So I went in and I, I created just value-based posts.
    0:04:54 Like I said, you know, I’ve been doing this for quite a while.
    0:04:57 So creating these posts wasn’t too hard.
    0:05:00 Eventually I created another custom GPT that helps me create the posts.
    0:05:05 So I had to take some of the work out of it, but, um, essentially I go in and I’d say,
    0:05:08 look, these are the big problems that I see with content marketing.
    0:05:09 This is the solution.
    0:05:12 I’ve actually created some custom GPTs to help me do this.
    0:05:13 No promo.
    0:05:15 It was like a value-based post.
    0:05:15 Here’s the problem.
    0:05:16 Here’s the solution.
    0:05:18 I’ve been working on this thing.
    0:05:20 Just a little tease of what the offer is.
    0:05:26 Then anybody who liked commented, I’d follow up with in direct messages.
    0:05:28 So it wasn’t a cold DM then.
    0:05:31 It wasn’t like a complete stranger saying, Hey, how’s it going?
    0:05:34 I could go in and I could say, you enjoyed the post.
    0:05:35 Thanks so much for engaging.
    0:05:35 Yeah.
    0:05:37 There was some level of, uh, interaction.
    0:05:38 Exactly.
    0:05:39 Exactly.
    0:05:41 So it was not cold DMs, warm DMs, I guess.
    0:05:44 Um, and it was, thanks so much.
    0:05:45 Really enjoyed it.
    0:05:45 Any questions?
    0:05:50 And then if they were receptive, I would then segue that into a, you know, I put some
    0:05:51 of those custom GPTs together.
    0:05:53 I can give you access for a dollar.
    0:05:56 And that was how I started to get the initial sales coming through.
    0:06:01 It’s not a very scalable system because it still requires you to go in and talk to, you
    0:06:04 know, in these groups, but, um, it can still work quite well.
    0:06:11 And as long as you focus on value, the moderators so far have most of the time, like 80% of the
    0:06:13 time, not had an issue with it.
    0:06:13 Yeah.
    0:06:15 And if you’re listening in, you may…
    0:06:20 already be a part of some of these communities or it’s not you coming in completely, completely
    0:06:26 cold, you kind of know the, you know, the culture of these different forums and communities
    0:06:30 where, you know, what kind of content is going to fly or what kind of posts are going to fly
    0:06:30 in there.
    0:06:34 And if you can lead with this value first, the spear phishing is kind of interesting.
    0:06:38 Like, I don’t need everybody in here, but you know, a handful of people who are interested
    0:06:41 in it’s going to help me validate whether or not there’s any legs to this idea.
    0:06:45 And that was the whole thing is, you know, as you say, you’re looking for those people
    0:06:48 basically giving you a digital hand raise of saying, yeah, that’s cool.
    0:06:51 I like this, you know, comment or likes, and then you can follow it with those.
    0:06:56 And then, you know, that just made it so much easier when following up with those people and
    0:06:58 just getting some kind of a result.
    0:06:58 Okay.
    0:07:02 So now technically, are they sending you Venmo?
    0:07:03 Are they sending you PayPal?
    0:07:06 Is there like a Stripe landing page?
    0:07:09 Or like, how are you, if you’re figuring out like, okay, I can give you access to these for
    0:07:10 a dollar.
    0:07:11 Okay.
    0:07:14 Next, next step to collect and deliver.
    0:07:14 Yeah.
    0:07:15 So it’s, it’s one of those things.
    0:07:20 I think a lot of people really overanalyze what they should be doing with this.
    0:07:21 And it’s like, oh, how do I deliver this?
    0:07:23 So it feels like a premium package and all of this sort of stuff.
    0:07:26 For years now, I’ve had a ThriveCart subscription.
    0:07:30 And if you, I don’t know if you’re familiar with ThriveCart, but it’s a checkout software.
    0:07:31 Yep.
    0:07:34 And so, you know, you pay once for lifetime and it’s, I think it’s like $500.
    0:07:37 So no monthly fees, nothing like this.
    0:07:42 And then it integrates with Stripe or PayPal, but you can set up a nice looking cart checkout.
    0:07:43 Quite simple.
    0:07:47 And so I set it up there and basically then I said, anybody who buys this, send them to this
    0:07:51 thank you page, which then has the links to the, get them here.
    0:07:51 Okay.
    0:07:53 Very, very simple, very low tech.
    0:07:56 You could do the same with a Stripe checkout, I think, or even a PayPal page.
    0:08:00 Once you have payment, you just send them the links to the, to the custom GPTs.
    0:08:00 Okay.
    0:08:01 Got it.
    0:08:02 Thanks for, thanks for sharing that.
    0:08:04 How many people bought the, uh, the $1 thing?
    0:08:06 I think it was 26.
    0:08:07 Okay.
    0:08:10 And so the manual in these different communities groups, right?
    0:08:14 So it’s got the people who might be interested in this thing leads to the direct message
    0:08:17 outreach to the digital hand raisers, the people who engaged with that content.
    0:08:17 Yep.
    0:08:21 And then a percentage of those people click through to buy the thing.
    0:08:25 So now you’ve got a grand total of $26 minus processing fees.
    0:08:25 Exactly.
    0:08:26 Yeah.
    0:08:29 So that’s the, you’re still not going to make a much of a business out of this.
    0:08:30 You know, what happens next?
    0:08:35 It’s kind of the, how do you lead people up the value chain to buying more from you or
    0:08:36 doing more business with you?
    0:08:38 This is where Thrivecart kind of helped out.
    0:08:40 And there’s plenty of other tools that you can do this with as well.
    0:08:44 A lot of them are termed as like funnel building tools, but also any of the good cart checkouts.
    0:08:50 If you look to see if they allow you to create a bump offer and upsell offers, one click upsells,
    0:08:52 because that massively reduces the friction.
    0:08:56 And basically what this allows you to do is add other products onto the checkout.
    0:08:57 Yeah.
    0:09:00 So that somebody then has the option to go, Oh, you know, I also want this on that.
    0:09:01 You know, yeah, I’ll take that as well.
    0:09:07 And I basically built a couple of extra products that I added onto the $1 products on the front.
    0:09:10 The way that I always view this is the $1 product or the front ends.
    0:09:15 The first thing that they buy is there to help them achieve a quick solution.
    0:09:19 Don’t give them this massive big thing of information that they’re going to have to
    0:09:21 sort through and figure out how to use.
    0:09:24 Give them something that they can take and just put into their business or take and use
    0:09:28 and get a very quick result because that’s much easier to sell.
    0:09:29 Use this.
    0:09:30 It takes five minutes.
    0:09:31 You get this result.
    0:09:34 Very easy to sell compared to some of the other things out there.
    0:09:38 The bump offer, when they go to the checkout, there’ll be a little checkbox that says,
    0:09:39 do you also want this?
    0:09:43 And that bump offer should be there to add extra value to the initial offer.
    0:09:48 And I like to think that it’s going to help people achieve the result faster, easier,
    0:09:50 cheaper, or more profitably.
    0:09:55 So it’s going to make getting the result from what you’re just selling them for $1 faster,
    0:09:58 easier, cheaper, or it’s going to help them get a bigger result.
    0:09:59 Okay.
    0:10:02 The extra value of the bump offer.
    0:10:06 So the, you know, would you like fries with that kind of thing accepted in a business?
    0:10:07 Similar to, yeah.
    0:10:10 I like to think of it as like a catalyst to help them get better results.
    0:10:15 And so in that case, I then recorded a couple of videos of myself building custom GPTs.
    0:10:20 And I put a basic template of how I did the description into the custom GPT.
    0:10:24 Cause you give it a custom description that it follows that process.
    0:10:27 And so I gave them that template and a couple of videos around it.
    0:10:31 And I said, you know, for an extra, I think $47 is what I usually go for for a bump.
    0:10:36 You can also get the whole system that I’ve built on how to do these so that you can create
    0:10:40 not just these for content marketing, but for any repetitive task in your business,
    0:10:43 you can teach an AI agent how to handle it for you.
    0:10:43 And you just follow this.
    0:10:44 Okay.
    0:10:49 So like the how to tutorials, the instruction manual, plus if you ever want to do this on your
    0:10:51 own, here’s how I set this up.
    0:10:51 Exactly.
    0:10:52 Yeah.
    0:10:56 That is like the first page that they’ll see when they go to buy, they’ll be filling
    0:10:58 out their payment details for the $1 product.
    0:11:01 And then just before they can click, go through, it’ll be like, do you also want this?
    0:11:03 It’ll teach you how to do this.
    0:11:04 And it’s like, oh, great.
    0:11:10 And then essentially when you’ve sold them that initial product, you’ve solved a problem in
    0:11:14 their life and you’ve given them this solution and you’ve moved them from where they are today
    0:11:19 to that transformation of where they want to be after that product, that new area, that
    0:11:22 new sort of reality that they have, they now have a new problem.
    0:11:29 And so I then offer them an upsell, which helps them solve the new problem.
    0:11:32 So it’s a solution to that new problem that they experience.
    0:11:38 And so in this case, we’re talking that they have custom GPT that will help them create content.
    0:11:42 And then we’ve got something that will help them create their own custom GPTs, but they have
    0:11:44 a new problem now that they’re going to have this content.
    0:11:46 Is it optimized?
    0:11:47 How do they promote it?
    0:11:49 You know, how do they actually get sales from that?
    0:11:53 So then the upsell was more information on how they can turn one piece of content into like
    0:11:58 a sales machine so that people who read that piece of content will actually buy rather than
    0:12:02 just producing content and seeing no tangible results from it.
    0:12:08 So that’s the no shortage of content or digital clutter on the internet, but how do you actually
    0:12:10 get results from that?
    0:12:11 So that’s the upsell offer.
    0:12:13 Do you remember what that was priced at?
    0:12:17 I want to say it was 97 or 197.
    0:12:21 And I only had maybe, you know, a handful of people take that.
    0:12:27 It wasn’t like a huge number of people, but I was 97 or 197 because that’s usually the numbers
    0:12:31 that I’ll go for is the initial product will be anything from, you know, I always start these
    0:12:34 at $1 because it’s a very low barrier to entry.
    0:12:40 And just beginning thinking on a transactional relationship with the person changes the rest
    0:12:41 of your relationship with them.
    0:12:42 It’s buyers versus freebie seekers.
    0:12:43 Yeah.
    0:12:49 But it’s usually $1, then 47 for the bump, then 97 to 197 for the upsell is what I tend
    0:12:50 to go for.
    0:12:52 And that gives you potentially 250.
    0:13:00 In all digital, you know, no, no direct time required on your part to deliver this good.
    0:13:03 It’s not like people are signing up for coaching or consulting yet.
    0:13:04 Not yet.
    0:13:04 Nope.
    0:13:08 So this was all just something that I’ve created and it was loom videos.
    0:13:13 So pretty low tech in terms of, you know, there was no lots of editing and like flashy
    0:13:13 things.
    0:13:16 It was me sat in this very chair doing a screen share.
    0:13:17 It’s like, go here.
    0:13:17 This is how I do it.
    0:13:18 These are the templates.
    0:13:19 This is why it works.
    0:13:21 Very, very low tech sort of approach.
    0:13:26 It took me maybe an hour to create the bump and the upsell together.
    0:13:31 And then once I created them, I could sell them dozens of times.
    0:13:31 Okay.
    0:13:32 Interesting.
    0:13:34 This is like, I’m starting to piece together.
    0:13:37 You almost have to start with what you know.
    0:13:37 I don’t know.
    0:13:42 What would you recommend people start to like start peeling out different segments of their
    0:13:47 knowledge and expertise or like, you know, how to think about these different tiers as
    0:13:47 different offers.
    0:13:48 Like, it’s really interesting.
    0:13:53 I would always start with the, the end customer, like who is it that you’re trying to sell to
    0:13:56 and figure out what are their problems that you can solve.
    0:13:59 So they, they have various, but everybody has problems in their life.
    0:14:01 What are the problem for your ideal customer that you can solve?
    0:14:02 That’s where I’d start.
    0:14:08 And usually if we’re talking about sort of business offers, whether it’s services, coaching
    0:14:12 courses, there’ll be one primary offer that will take somebody from where they are today
    0:14:15 to that end transformation of where they want to be.
    0:14:21 And that might be earning a set amount of money, having X percent freedom or whatever
    0:14:21 it might be.
    0:14:27 The $1 product needs to eventually lead into that big thing because if there’s no direct
    0:14:32 line between the first purchase and the big purchase, you know, you’re not going to, I
    0:14:38 see what a lot of people do with their, with their low ticket offers is they sell the equivalent
    0:14:40 of like, Oh, look, here’s some stuff for blue shoes.
    0:14:45 And then their primary offer is yellow t-shirts and it’s like the person who wants blue shoes
    0:14:46 doesn’t care about yellow t-shirts.
    0:14:48 So there has to be like a direct line.
    0:14:53 More with Pete in just a moment, including the small percentage of customers that make up
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    0:17:30 In my case, what I could help people with was content marketing.
    0:17:32 And I had a course at the time, which was the content marketing model.
    0:17:35 And that’s how I did, like, built whole content marketing systems.
    0:17:38 And so that was going to be the end thing for this.
    0:17:39 And so I had to go back.
    0:17:43 What would be the very first thing that I could do that would be very small and help somebody
    0:17:48 solve the initial problem that’s stopping them getting from where they are to that big
    0:17:49 transformation of where they want to be?
    0:17:51 I just want to help them take that first step.
    0:17:52 Got it.
    0:17:54 That’s what the initial $1 product should be.
    0:17:59 Then the bump offer is the catalyst to help them achieve that faster, easier, cheaper.
    0:18:02 The upsell is the next problem that they have.
    0:18:05 And then that all qualifies them for whatever the bigger piece is that you’re going to sell
    0:18:06 them down the line.
    0:18:09 What was that in your case?
    0:18:09 Because it doesn’t stop.
    0:18:11 It didn’t even stop with the upsell.
    0:18:13 It’s like there’s still more.
    0:18:17 And it harkens back to the 80-20 sales and marketing.
    0:18:23 Well, for everybody who buys this thing, a percentage would buy something 10 times more
    0:18:23 expensive.
    0:18:26 And then a percentage of those people would buy something 10 times more expensive.
    0:18:28 So what was it in your case?
    0:18:28 Yeah.
    0:18:30 I email my email list every single day.
    0:18:33 And I’m always keeping in touch with them.
    0:18:38 And this was going to be, and the way that I built things now is there’d be an automated
    0:18:42 thing on the back end where it then drip feeds them information for whatever the big offer
    0:18:42 was.
    0:18:46 And as I said, I was going to push them towards, it was a thousand dollar course, which was
    0:18:47 the content marketing model.
    0:18:51 At the time, I thought that things wouldn’t take off so quickly.
    0:18:52 I didn’t think that I’d see sales.
    0:18:54 Initially, I was just testing things.
    0:18:56 So I didn’t have everything ready for that.
    0:19:00 And so I started emailing people and I was like, if you’d like some help, let me know.
    0:19:04 And essentially somebody reached out and they were like, it seems like you know what you’re
    0:19:04 doing.
    0:19:05 Can you help us?
    0:19:07 And closed.
    0:19:11 I think it was like a three grand short-term consulting gig with this brand.
    0:19:13 They just reached out and said, when can you start?
    0:19:14 And I said, yeah, I can come in.
    0:19:19 And it was very low effort for me because it was more like a coaching rather than me
    0:19:20 doing the work.
    0:19:21 So I would come in, help their team.
    0:19:24 But that was what it became in that short-term.
    0:19:29 And that’s why in those 10 days, they went from buying a $1 product to hiring me for $3,000.
    0:19:30 Isn’t that crazy?
    0:19:37 That’s just like such an interesting sequence of events or of sales funnel, so to speak, from
    0:19:42 strangers to building up trust and authority and credibility to get somebody to pay you three
    0:19:42 grand.
    0:19:43 Yeah.
    0:19:48 I think it’s that difference between starting off on a transactional versus a non-transactional
    0:19:49 relationship.
    0:19:52 The way I look at it is if somebody is willing to pay even a dollar, they have a pain that
    0:19:54 they’re actively trying to solve.
    0:19:59 And I always term it as in, it’s the difference between people who think information and the
    0:20:00 solution is nice to have.
    0:20:01 And what they do is they collect it.
    0:20:05 They put it in like a Google drive folder and they’re like, I’ll come back to that in
    0:20:05 a week.
    0:20:08 And people who think that the information and the solution that you have is something they
    0:20:09 need to have.
    0:20:13 If they’re willing to pay even a dollar, they need the solution, which means they’re going
    0:20:17 to be more receptive to more help to help them get that solution and the transformation
    0:20:18 faster.
    0:20:21 Now, we’ve heard this phrase in a few different ways.
    0:20:22 People who pay, pay attention.
    0:20:27 And in a lot of ways, it’s easier to take somebody when this was the example of Fiverr, you know,
    0:20:33 his line was it’s easier to take somebody from $5 to $10,000 than it is to take somebody from
    0:20:33 zero to five.
    0:20:36 It’s like that initial transaction hurdle.
    0:20:38 Like, I got to bring in my credit card.
    0:20:38 I got to pay for something.
    0:20:46 It’s a much bigger burden of proof to get somebody to pay you even a dollar than it is to, you know,
    0:20:48 sell them more stuff once you have built that trust.
    0:20:54 The way that I view it is the $1 product is little more than a filter for those who are
    0:20:58 serious because everybody’s collecting these big email lists.
    0:21:01 And I’ve worked with people who have got tens of thousands, hundreds of thousands of people,
    0:21:05 but they’re not making the revenue that they should from that audience because there are
    0:21:09 those people, like you said, who want to go from $5 to $10,000 and spend.
    0:21:14 But when you’ve got so many people who just want free stuff, it’s very hard to identify who
    0:21:14 they are.
    0:21:19 And, you know, that whole argument of signals versus noise, it’s very difficult to find when
    0:21:20 you’ve just attracted the freebie seekers.
    0:21:25 So I just view the $1 products as a filter for those who are serious, and then I can continue
    0:21:28 to serve and help those people achieve their goals.
    0:21:37 And in your mind, the days of the ebook or the, you know, the five day email course or challenge,
    0:21:42 like that stuff is kind of, that’s just like more information versus, you know, if I’m charging
    0:21:46 for a thing, it’s almost got to be like you said, this custom GPT, like something that people
    0:21:48 can implement right away.
    0:21:53 I’m curious, your, your structure or like what, what might make sense for that intro offer?
    0:22:00 I think any format can work and it’s really depending on what, who it is that you’re working
    0:22:03 or targeting to work with and how you’re trying to bring them in.
    0:22:07 But I know guys who are using this with like eBooks and they’re charging for the eBooks.
    0:22:09 So not the free eBooks, it still works.
    0:22:14 I know people who are running little challenges and the difficulty that you have with both
    0:22:19 eBooks and challenges and courses is consumption because it’s great having somebody pay a dollar,
    0:22:23 but you need them to actually go and consume it and use the thing to then make the high ticket
    0:22:28 stuff really viable when you’re talking about nurturing them post-purchase.
    0:22:32 But I don’t think that there’s any one thing that is like, doesn’t work.
    0:22:36 I think the difference is whether or not you’re giving it away for free or charging for it
    0:22:40 because that payment is what filters the serious people.
    0:22:46 Is there any thought to what competitors are doing or do you find that people are like
    0:22:51 shopping around, so to speak, for this like a dollar thing where it’s like, well, other people
    0:22:52 are offering this for free.
    0:22:53 So why should I pay you?
    0:23:00 So I’ve not had any sort of pushbacks with anything like this and yeah, I’ve not seen it.
    0:23:04 I guess there is a thing where when you’re trying to sell something, you do probably have to put
    0:23:07 a little bit more effort into the marketing to make it feel a bit more premium.
    0:23:12 But one thing that I’m always very confident in is that anything that I sell, I know that
    0:23:15 the quality of the information and the solution inside is good.
    0:23:15 It works.
    0:23:16 It’s always tested.
    0:23:19 So I’m not worried about somebody not getting their money back.
    0:23:25 What I always try and do is make sure that they get at least two times value of what they’ve
    0:23:29 paid because then nobody can ever come back and be like, oh, that wasn’t worth the money.
    0:23:29 Yeah.
    0:23:34 With a $1 product, you’re looking more at like a hundred times the value because nobody wants
    0:23:35 to put you.
    0:23:35 Yeah.
    0:23:35 Yeah.
    0:23:38 It’s hard to imagine to be like, can I get a refund on this?
    0:23:39 This was not worth it all.
    0:23:39 Exactly.
    0:23:40 Yeah.
    0:23:44 One of the things that I realized when I did the custom GPTs is you needed a chat GPT
    0:23:47 pro account to actually be able to use them.
    0:23:49 And I put that on the sales page.
    0:23:50 One person didn’t notice it.
    0:23:52 They emailed me like, I can’t use these.
    0:23:53 And I was like, I’m happy to give you a refund.
    0:23:55 They were like, that’s fine.
    0:24:01 So, but yeah, no one’s going to ask for a refund for a dollar, even if it’s terrible.
    0:24:06 But last week or the week before I actually bought somebody who’s doing a similar thing
    0:24:13 with $3 as a product and the quality of the information inside was really quite lackluster.
    0:24:17 And as a result, when they then started to put me into their email sequences to pitch
    0:24:19 me the higher ticket things, I had no trust in them.
    0:24:25 So when I’m doing the $1 products, I like to offer at least like a hundred dollars worth
    0:24:31 of value for the $1 because, you know, this is the first touch point of this relationship.
    0:24:36 If I start off on a bad foot, if I charge them a dollar and it’s terrible, it’s
    0:24:40 I’m not going to be able to charge them a hundred dollars, a thousand dollars down the
    0:24:40 line.
    0:24:42 It still has to be of a high quality.
    0:24:43 Yeah, I’m with you.
    0:24:44 It’s like the first, it’s like that free sample.
    0:24:49 It’s got to be good where the $1 sample, like it’s got to be enticing enough to build that
    0:24:52 trust and say, yeah, this guy is worth doing business with.
    0:24:52 Exactly.
    0:24:56 And my thought is if you can give me a dollar and I give you a hundred dollars worth of
    0:24:56 value back.
    0:25:00 When I turn around and I say, this thing’s like a hundred dollars, you’re going to say,
    0:25:02 how good is this thing going to be?
    0:25:02 It’s going to be amazing.
    0:25:04 Right, right.
    0:25:05 This is helpful.
    0:25:08 If I’m pausing, it’s because I’m trying to map out like what, you know, what the sequence
    0:25:09 might look like.
    0:25:13 Are you still selling this sequence or are you still selling this product or are you kind
    0:25:16 of migrated to something else?
    0:25:20 Are you still going active in these communities or is there, at a certain point, we’ve heard
    0:25:25 of people doing like a self-liquidating offer, like trying to drive ad advertising traffic
    0:25:30 through Facebook or Instagram or whatever, like to the $1 thing.
    0:25:32 And then, you know, at least pay for the ad costs.
    0:25:33 You do anything like that?
    0:25:33 A hundred percent.
    0:25:34 Yeah.
    0:25:39 So the, the initial offer I’m not running anymore because it’s, it’s, it’s obsolete.
    0:25:45 Now AI has got a much better point than it was that you don’t really need the custom GPTs
    0:25:47 for what I was doing it for.
    0:25:52 And, you know, it’s gone through several iterations since I was selling this and really, I don’t
    0:25:56 think there’s much value in the custom GPTs that I had built for those things.
    0:26:01 I still use a lot of custom GPTs in my community with people based around templates that we know
    0:26:04 that works, but yeah, not using that offer still using very low ticket offers.
    0:26:11 And I still begin them all at $1 and I still go out and I start spear phishing in communities
    0:26:15 where there are people who are interested in this just to try and get feel.
    0:26:19 Because I think the problem that a lot of people have and the mistake that they make is they
    0:26:21 think ads are a cure-all.
    0:26:22 It’s like a silver bullet.
    0:26:24 If you just run ads, you’ll make sales.
    0:26:28 Ads, in my opinion and experience are a catalyst.
    0:26:30 Again, like they’re fuel to the fire.
    0:26:33 You need to be able to sell one of something, then you should be able to sell 10 of it.
    0:26:38 If you can sell 10 to 100 of that thing, ads will then help you sell 100 to 1,000.
    0:26:44 Most people don’t have the money to throw at ads to them to find out if something works to
    0:26:45 lose thousands of dollars.
    0:26:50 So I want to go out and I want to see if this will sell without having to put money behind
    0:26:52 it and then I’ll put money behind it.
    0:26:54 So yeah, still running $1 products.
    0:26:57 And then what happens is once you start running ads, you’re going to have to play with the prices
    0:27:02 a bit to try and get sure, to make sure that the average order value beats the cost per
    0:27:03 acquisition on ads.
    0:27:07 So I’m running my own ads now for the $1 product challenge.
    0:27:07 Oh, okay.
    0:27:08 It’s very meta.
    0:27:09 Yeah.
    0:27:10 Yeah, exactly.
    0:27:14 It’s all very dependent upon making sure that when they come through that initial funnel,
    0:27:17 they at least break even with the acquisition cost.
    0:27:23 So yeah, you do have to play around with it, but it’s just the easiest way to scale because
    0:27:27 doing the spear phishing is great, but it’s difficult to scale after a certain point.
    0:27:33 Yeah, it’s manual outreach or it’s time consuming versus something that you just have sales come
    0:27:33 in your way.
    0:27:38 And I like this idea of validate it first, make sure somebody is going to order it, get
    0:27:44 those first 10, 20 people to buy it from this manual effort before trying to automate the
    0:27:47 thing and then making sure those ad costs are in line.
    0:27:49 What do you see?
    0:27:52 I guess it varies, the cart value.
    0:27:57 The cool thing is, you know, right away, like because of the sequences, you know, it’s
    0:28:02 like the order bump and the upsell, like you get a pretty good sense of, well, what’s
    0:28:03 the conversion rate going to be?
    0:28:05 Like what’s the average cart value going to be?
    0:28:08 It’s not like this three month, you know, lead time to make a sale.
    0:28:09 Yeah.
    0:28:13 So you can generally find out quite quickly as long as you can drive the traffic to it
    0:28:14 through spear phishing or ads or whatever.
    0:28:18 You can find out quite quickly whether or not things are working.
    0:28:22 And like I said, then it’s just playing around with whether the offers are right to get
    0:28:27 the, you know, right conversion rates on the bump offers and the upsells and also the front
    0:28:27 end products.
    0:28:29 And then also playing around with the price to find this sweet spot.
    0:28:35 Do you have a rule of thumb on average order value that you shoot for or conversion rate
    0:28:37 or, or your cost to acquire a customer?
    0:28:40 Like any of those metrics that people should keep in mind?
    0:28:42 Very different depending on the industry.
    0:28:47 So obviously me selling this, I’m in one of the more competitive industries for, you
    0:28:49 know, biz op as it’s, you know, often called.
    0:28:52 So like, you know, the sort of make money online type stuff.
    0:28:56 It’s very competitive up there with finance, legal, all of these things.
    0:29:02 So currently for me, my average order, sorry, my cost per acquisition is around $35 to $40.
    0:29:04 It kind of fluctuates between those two.
    0:29:08 So if I’m paying for ads, I’m going to be paying 35 to 40 bucks just to get a customer.
    0:29:14 I worked with a guy who was a sports psychologist and we were getting customers for him at $5.
    0:29:20 Like it was a much lesser fee because very, very specific to a specific industry of sports
    0:29:21 psychology.
    0:29:26 There’s somebody in my community and they’re running a pure $1 product funnel where it’s
    0:29:30 just $1 products that they’re selling on the front end, uh, language learning.
    0:29:36 And again, far cheaper, but they’re also targeting markets where it is cheaper ad spends.
    0:29:40 So I’m targeting the US, UK, Australia, Canada, New Zealand.
    0:29:40 Yeah.
    0:29:40 Yeah.
    0:29:40 Yeah.
    0:29:41 They’re teaching English.
    0:29:46 And so they’re targeting places that are cheaper for ad costs.
    0:29:47 So their costs are low.
    0:29:51 So it’s really difficult to say, this is what you should be aiming for.
    0:29:54 The golden rule is just that you try and have to make the average order value better than
    0:29:55 the CPA.
    0:30:00 And that’s going to fluctuate so much depending on the industry, the offer, the audience,
    0:30:02 all of these things.
    0:30:03 Okay.
    0:30:04 Got it.
    0:30:10 So collect that data up front and, uh, you know, through this manual method or through
    0:30:13 your own traffic channels before turning on the ads.
    0:30:15 Cause it’s a good way to go backwards in a hurry.
    0:30:17 If you can’t, uh, recoup those costs.
    0:30:21 Now it is important to know this is kind of like upfront, like where I may need to break
    0:30:24 even or make a small profit on this initial ad spend.
    0:30:29 But then I’ve got this list of buyers that can hire me for consulting.
    0:30:30 They can buy my higher ticket stuff.
    0:30:34 Like it’s an engaged group who, who hopefully has some trust in what you’re doing and can
    0:30:36 continue to do business with you down the road.
    0:30:43 And we’ve found people who will spend even a dollar are up to around 12 times more likely
    0:30:50 to buy other programs, offers, services from you again, than if they came through from free
    0:30:51 leads.
    0:30:55 So you’re going to get 12 times more sales by focusing on these people than you would on
    0:30:57 people who just want information because it’s nice to have.
    0:31:03 And, uh, that’s even if it’s just a single dollar rather than like a 27 or $47 front end.
    0:31:03 Got it.
    0:31:07 Anything that we missed on the $1 product challenge?
    0:31:07 I like this stuff.
    0:31:09 Yeah, I don’t, I don’t think so.
    0:31:11 I think breakeven is good.
    0:31:13 If you can make even a small profit, it’s better.
    0:31:17 And it is, you know, figuring out it’s a lot of testing between the offers to really get
    0:31:18 that right.
    0:31:22 But as you mentioned, running straight into do ads is fine.
    0:31:27 If you have the capital to burn, because I know guys who will just throw
    0:31:31 $10,000, an ad campaign to see if they can make money back and they’ll find the messaging
    0:31:32 because they’ll test heavily.
    0:31:34 A lot of people don’t have that money.
    0:31:37 So test manually first.
    0:31:40 And then once it’s working, use ads to kind of scale that reach.
    0:31:41 Right.
    0:31:43 Now that makes, that makes a lot of sense.
    0:31:47 So growthmodels.co slash dollar.
    0:31:50 You can learn more about the $1 product challenge over there.
    0:31:56 We’re going to be right back with Pete, including round two, donate a business idea right after
    0:31:56 this.
    0:31:58 All right.
    0:32:00 We’re back with Pete Boyle from growthmodels.co.
    0:32:03 Round one was the $1 product challenge.
    0:32:06 Round two is donate a business idea.
    0:32:08 This is something that you might start yourself.
    0:32:11 If you had more time, this is something that you think listeners could run with something
    0:32:12 that ought to exist in the world.
    0:32:14 What have you got for us here?
    0:32:16 I’m going to go through something that’s very self-serving.
    0:32:21 Um, one of the things that, you know, I’m really working on with my business is how to
    0:32:23 increase the reach and how to attract more buyers.
    0:32:28 Obviously ads are great for this, but I do a lot of email marketing and there are lots
    0:32:34 of tools out there that will allow you to do newsletter exchanges and there’s tools like,
    0:32:38 you know, I could name a couple of them where it’s like, Hey, you’ve got an email newsletter.
    0:32:40 There’s a similar size as I do.
    0:32:42 Let’s exchange newsletters.
    0:32:45 Let’s see, you know, if my subscribers want to become your subscribers.
    0:32:47 There’s also ones out there that will allow you to find ones to sponsor.
    0:32:54 What I’m really looking for is ways that I can find affiliate marketers who have engaged email
    0:33:01 lists that could be validated in some way so that then I could approach those affiliate
    0:33:02 marketers and say, look, I have this offer.
    0:33:05 You know, affiliate marketing is a great way.
    0:33:09 If you have the right overlap of audiences to reach a new audience, I’ll give you 50% of
    0:33:10 all of the sales.
    0:33:15 If you can promote this to your audience and all of this, because when I’m working with
    0:33:17 affiliates in the past, you attract a lot of them.
    0:33:20 5% of them will drive 95% of the sales.
    0:33:25 Some of them will come through and they’ll turn out that they don’t have a good list in
    0:33:28 terms of engagement or that it’s just the wrong audience.
    0:33:35 So it’d be great if there was some kind of directory of good vetted affiliate marketers
    0:33:39 who are promoting people’s offers and are willing to do co-promotions and all of this sort
    0:33:43 of stuff and had a method that you could directly outreach to those people.
    0:33:44 Okay.
    0:33:50 So that’s the business idea directory of essentially affiliate marketing email lists.
    0:33:51 Yeah.
    0:33:54 And like there’s things where it’s similar to this, but not quite.
    0:33:58 There’s, you know, places where you can find newsletters for sponsorships.
    0:34:03 But of course, a sponsorship is just usually one email, a static piece of text or a static
    0:34:04 image, which is fine.
    0:34:05 Yeah.
    0:34:08 When I’ve been an affiliate for people and when I’ve had affiliates who do the best for me,
    0:34:13 what we tend to do is we build a full sequence and we run it on the same kind of process where
    0:34:15 it’s, you know, same concept as spear phishing.
    0:34:16 We do a digital hand raise.
    0:34:17 Who’s interested in this?
    0:34:21 People who say that they’re interested in this, they then get like a five or a 10 day promotion
    0:34:23 of the other offer.
    0:34:28 That way you don’t annoy your email list, but you tend to get much higher sales than just
    0:34:30 a sponsorship in somebody’s newsletter.
    0:34:32 Uh, no, that makes sense.
    0:34:34 Do you know, uh, Matt McWilliams?
    0:34:35 I do not.
    0:34:40 Matt, I think it’s the affiliate guy.com or something like, anyways, Matt’s been on the
    0:34:40 show before.
    0:34:47 He’s been in the affiliate space for a decade plus and he kind of coordinates these types
    0:34:54 of launches, you know, geared toward product, you know, big online business celebrity type
    0:34:55 of product launches.
    0:34:58 And, you know, on the affiliate recruiting side is a specialty.
    0:35:03 So he may have something like this internal to his company, uh, this, this kind of database
    0:35:09 where he could, uh, go work with the, on the directory side, we did an episode late last
    0:35:12 year with John Rush episode six 47.
    0:35:18 I want to say in, in the podcast archives, where he talks all about building these types
    0:35:24 of directory websites where you’re pulling in the data and that’s the value add is the
    0:35:24 data.
    0:35:30 And in this case, it could be, um, number of subscribers, you know, industry that they reach,
    0:35:34 um, you know, how long they’ve been in business, like different data points that you could have.
    0:35:39 And I don’t know, maybe there’s some business where you take a percentage of a percentage
    0:35:40 of an affiliate.
    0:35:44 I don’t know how you would necessarily monetize it or maybe you charge for access to it.
    0:35:47 Cause it’s like, you know, there’s obviously some money to be made on the other side, but
    0:35:49 this would be, um, an interesting one to run with.
    0:35:51 There’s things that are close to it.
    0:35:54 And even like, you know, convert kit now, it’s my, I use convert kit from email service
    0:35:57 where they have a thing where it’s like the creator network and you can go and find other
    0:36:02 creators, but it doesn’t tell you the size of their list, how engaged their list are,
    0:36:03 how often they email.
    0:36:04 You kind of have to manually do all of that.
    0:36:08 And then you have to manually go and find their email address to reach out to people.
    0:36:11 And it’s like, oh, you know, it’s a lot of extra manual work.
    0:36:14 And I’m like, there’s, there’s a simpler solution somewhere.
    0:36:18 But it’s the manual work that leads to conversations like this.
    0:36:20 Cause it was one of those, you sent me a cold email.
    0:36:22 It was like, Hey, I’ve got this thing called the $1 product.
    0:36:23 Do you want to promote it?
    0:36:25 It was like, well, I’ll learn a little bit more about this.
    0:36:27 It’s like, Hey, this is kind of interesting.
    0:36:29 And now we got to do a whole episode about it.
    0:36:32 So there’s, there’s pros and cons to it.
    0:36:36 It sounds like you need a, um, a virtual assistant to do some of this initial research and outreach
    0:36:37 for you.
    0:36:38 That’s the thing.
    0:36:38 Yeah.
    0:36:42 And I’m, you know, there’s part of me, which is thinking if I get somebody in to help almost
    0:36:46 as an affiliate partner, um, if we can just chronicle people that we find who are up for
    0:36:51 it, get their approval, we could maybe create this because I know, um, certain tools as well.
    0:36:56 They started off literally with this as similar thing, but for like newsletter promos, there’s
    0:37:02 a guy that I know who did this started off as an air table and eventually sold the business.
    0:37:08 So, and that was, it was just finding newsletters, pulling all the stats for co-promotions, uh,
    0:37:10 doing intros between people.
    0:37:13 And then it became a, an acquisition for somebody else.
    0:37:15 Like somebody came along to acquire the business.
    0:37:15 Yeah.
    0:37:17 This would be, uh, no, no, no.
    0:37:20 The more we talk about it, the more I think like, yeah, this is super valuable because there’s
    0:37:23 going to be, there’s always going to be people with offers.
    0:37:27 So there’s always going to be people with email lists who need those offers to monetize their
    0:37:30 business and help their, uh, and help their audience.
    0:37:31 So it makes, you know, it makes sense.
    0:37:33 In fact, can we go back and come up with another idea?
    0:37:35 Can we, can we just do this one ourselves?
    0:37:36 Yeah.
    0:37:36 Yeah.
    0:37:37 Maybe so.
    0:37:38 You got anything else?
    0:37:40 You got another idea you want to toss out?
    0:37:40 Yeah.
    0:37:40 Yeah.
    0:37:42 I’m going to have to come up with one quickly.
    0:37:47 Um, but I think in like personally, I would find this as like quite a valuable idea.
    0:37:52 If somebody would create that, it’s definitely something I would be interested in testing.
    0:37:52 Yeah.
    0:37:53 There’s definitely something here.
    0:37:58 Cause there is, like you said, there’s the matchmakers for the email newsletter sponsorships.
    0:38:01 Um, the exchange or like, do you have a, on this newsletter exchange?
    0:38:03 Like promo swap type of database?
    0:38:05 Do you have a resource that you like on that front?
    0:38:06 That’s an interesting one.
    0:38:08 Letter growth is one.
    0:38:13 And I believe that, uh, I think beehive has one that’s kind of, uh, built in.
    0:38:14 I’m not sure.
    0:38:15 I don’t use beehive.
    0:38:19 And like I said, convert kit also has one where you can recommend one another.
    0:38:24 Um, and like basically when somebody subscribes your email list, it throws up a pop up and
    0:38:26 it says, Hey, these are my friends.
    0:38:28 You should also consider subscribing to these guys.
    0:38:31 And then there’s, um, a paid version where it’s.
    0:38:37 Uh, spark loop, which integrates with a lot of these tools and you can use them to basically
    0:38:43 say anybody who sends me a subscriber, I’ll send them $1, $2, $5 per subscriber.
    0:38:47 If you’re going to do that, it’s very important to know your payback periods and the average
    0:38:51 customer lifetime value so that, you know, you’re not going to get into trouble by spending
    0:38:53 $5 per subscriber.
    0:38:55 And then actually they only pay you on average $3 back.
    0:38:56 Yeah.
    0:38:56 Yeah.
    0:39:03 I’ll go backwards on that math, but there’s, there’s something to this matchmaker model and
    0:39:06 we’ve seen it in sites like podcast guests.com.
    0:39:11 Like how do we, um, match people who have podcasts with people who need guests or with people who
    0:39:15 want to guest on podcasts and even like help a reporter, you know, journalists who need sources
    0:39:17 and sources who want to get some press.
    0:39:20 So there’s, there’s definitely some precedence for it.
    0:39:20 So I like this one.
    0:39:26 We’ll, we’ll call this the affiliate marketing email database, uh, business idea.
    0:39:26 There we go.
    0:39:27 All right.
    0:39:28 That is round two.
    0:39:30 Round three is what we call the triple threat.
    0:39:36 And the first part of this is a marketing tactic that is working right now.
    0:39:37 $1 products.
    0:39:40 Yeah.
    0:39:45 One thing, I mean, that’s working right now that I’m really trying to do more of is YouTube.
    0:39:51 I think YouTube is one of the best tools that people aren’t using as much as they should.
    0:39:56 Um, and the reason that I really like YouTube is there is a great balance between both paid
    0:39:58 and organic on the same platform.
    0:40:00 And so you could probably get compounding gains.
    0:40:06 And that’s one thing that we’re trying to really look at is how you can use paid to accelerate
    0:40:09 the organic growth or vice versa.
    0:40:12 Um, with like retargeting audiences and all of this sort of thing.
    0:40:18 But I don’t, I see a lot of people who are jumping into still things like Facebook ads and I’m
    0:40:23 running Facebook ads, but I think YouTube really is a better long-term opportunity.
    0:40:25 You see a lower cost of acquisition there?
    0:40:29 Not so much yet because I’m still really getting to grips with the advertising.
    0:40:34 And I think that’s probably my shortcoming that I’m not seeing as good as CPA.
    0:40:38 I’m seeing much cheaper click-through rates and all of this sort of stuff.
    0:40:47 But I think as well, as we move towards more AI content, having real people on camera is one
    0:40:53 of the things that is at the minute harder for AI to sort of recreate.
    0:40:58 And so as most selling is done based on trust and based, you know, people buy from people.
    0:40:58 Yeah.
    0:41:03 Having a face to the brand really seems to be working quite well, even with smaller audiences.
    0:41:09 I know guys with like, you know, 2000 subscribers who are pulling good money because they’re not
    0:41:15 relying on YouTube’s ad revenue, but they’re using it as a way to bring them, uh, course customers,
    0:41:16 coaching clients, that kind of stuff.
    0:41:22 What’s a typical call to action for you on a, on a YouTube video or an example of a video
    0:41:23 that’s done well?
    0:41:26 Again, this is one thing that I am currently figuring out.
    0:41:30 I am about 17 days into a test I’m doing.
    0:41:35 I run a lot of my own little experiments where I’m trying to publish one long form YouTube
    0:41:37 video per day, about 10 minutes each.
    0:41:41 So I’m about 17 days maybe into doing one video per day.
    0:41:42 Okay.
    0:41:47 And so I’m happy to check back in and say what worked and what didn’t, uh, what I’ve tried
    0:41:56 as well is a method similar to the spear phishing approach where basically I pick some of my top
    0:41:59 performing videos, put money behind them to reach the audience and then retarget those
    0:42:05 people with a conversion focused ad because you can get reasonable reach for quite cheap on
    0:42:06 YouTube.
    0:42:10 And then basically if I know somebody watches the video, they engage with it, they click
    0:42:10 on the thumbnail.
    0:42:15 If I then hit them with a conversion focus, I’d like, Hey, this system will help you attract
    0:42:16 buyers, not freebie seekers.
    0:42:17 Check it out over here.
    0:42:22 That’s one thing that I’m sort of working on really just nailing down at the minute.
    0:42:22 No.
    0:42:22 Okay.
    0:42:26 This is, this is the kind of nitty gritty stuff that I, that I totally love geeking out
    0:42:27 on.
    0:42:33 So organic video, long form content, see which is naturally going to rise to the top, put some
    0:42:35 money to boost that, you know, promote that video.
    0:42:40 Go to a, you know, a broader audience, send it out to the world and then retargeting those
    0:42:41 to be, Hey, you watch this thing.
    0:42:46 And then if you’re serious about this, this is the call to action related video where it’s
    0:42:48 like, and now go, go buy the $1 thing.
    0:42:50 And now you’re into my, into my sequence.
    0:42:50 Exactly.
    0:42:51 Yeah.
    0:42:55 And at the same time, what I’m doing is people who buy the $1 product challenge, obviously
    0:42:59 I have other offers that are the primary profit drivers.
    0:43:01 Now I want to get people into them.
    0:43:02 Again, people buy from people.
    0:43:06 If I can get them to consume and get a result from the $1 product challenge, they’re primed
    0:43:07 to buy the next stuff.
    0:43:09 But you know, people buy from people.
    0:43:13 So I’ve recorded YouTube videos that help coach people through those next stages as well.
    0:43:19 So that’s why I think YouTube is way more sort of flexible than a lot of other channels.
    0:43:22 And at the same time, I could keep going for hours on this.
    0:43:24 I’m sorry, this is going to be a long one.
    0:43:28 But one thing that I’ve been doing as well is trying to figure out how you can be, you
    0:43:31 know, there’s the whole concept of omnipresent marketing.
    0:43:34 People log into Facebook, they see you, they’re on LinkedIn, they see you.
    0:43:37 It’s very difficult to do that because it’s so much content to produce.
    0:43:44 If I can produce one 10 minute video, I use a tool which then separates that into seven or
    0:43:47 eight different short videos for YouTube shorts, TikTok, LinkedIn.
    0:43:53 I can then have AI take the transcript and turn that into a couple of different social posts.
    0:43:57 And so that’s another thing that I’ve been playing around with is as I’m recording one
    0:44:02 of these long form videos every day, one long form video is becoming five to 10 shorts.
    0:44:06 It’s becoming five social posts, text posts.
    0:44:13 Those shorts and text posts can be used across Twitter, LinkedIn, TikTok, YouTube, Facebook,
    0:44:14 Instagram.
    0:44:16 Is there a specific tool that you’re using for that?
    0:44:19 Because that’s the next question, a new or new to you tool that you’re loving right now.
    0:44:19 Yeah.
    0:44:24 So the tool that I’m really like relying on at the minute is, I don’t know whether it’s
    0:44:25 Descript or Descript.
    0:44:30 I don’t know how they want you to pronounce it, but Descript, D-E-S-C-R-I-P-T.
    0:44:31 Yeah.
    0:44:35 And it’s, um, you know, I, I picked it because I hate video editing.
    0:44:35 I’m no good at it.
    0:44:36 It takes up too much time.
    0:44:39 And this, it transcribes the video.
    0:44:43 And if there’s a piece of the video you don’t like, you just cut that, the words from the
    0:44:46 transcription and it’ll edit it out of the video for you.
    0:44:46 So much easier.
    0:44:50 They have an AI tool built in where it’s like, Hey, create some clips.
    0:44:52 You give it some prompts about what kind of clips you want.
    0:44:54 You go away for three minutes.
    0:44:56 You come back, your clips are ready.
    0:44:57 Oh, I didn’t know they had that.
    0:45:01 Cause we use, we use Descript or my, my video editor uses Descript for the video editing stuff
    0:45:01 too.
    0:45:05 And it’s like the first time you use it, it’s like just this amazing experience of like,
    0:45:09 I could just edit the transcript versus like having to find that specific timestamp for the
    0:45:11 video and drag the thing over here.
    0:45:12 No, it’s really, really cool.
    0:45:18 And then, yeah, it’s Underlord, you know, it’s at the top in the top right corner of
    0:45:23 the, um, of the sidebar on the right hand side, Underlord, and then scroll down about two thirds
    0:45:23 of the way.
    0:45:27 There’s a bit which says create clips and it’ll do all of that for you.
    0:45:30 You can pick a template so that it designs it well, and then it would just export them
    0:45:31 all into that template.
    0:45:38 You have to double check them because sometimes the clips are no good, but you know, it’s the
    0:45:40 fastest way that I’ve found to do clips.
    0:45:45 And then I’m using, um, socialb.com, I think basically what that allows me to do.
    0:45:50 So yesterday I exported 15 shorts and I was like, this is going to take a long time for
    0:45:53 me to schedule this social be allows you to set up queues.
    0:45:59 So at 1 PM every day, share a short to these platforms.
    0:46:04 And then I just upload 15 shorts, give them the title and it adds them to the queue.
    0:46:06 And I don’t actually have to manually schedule anything out.
    0:46:07 Okay.
    0:46:08 Socialb.com.
    0:46:10 That’s, uh, that’s a new one.
    0:46:11 We’ll link both of those up.
    0:46:16 Descript and Socialb, other tools that you mentioned in the call, Thrivecart, Loom, ConvertKit,
    0:46:19 Beehive, lots of different tools at your disposal.
    0:46:23 So we’ll link up, uh, all of those in, uh, in the show notes for this episode.
    0:46:28 The last question of the triple threat is your favorite book from the last 12 months.
    0:46:34 So it’s, it’s, it’s maybe not my favorite book from the last 12 months, but as I mentioned,
    0:46:36 I’m really trying to get better at, uh, YouTube.
    0:46:41 And what I found is headline thumbnail are really important for getting people to engage with the
    0:46:41 video.
    0:46:45 And the first 30 seconds are really important to get people invested.
    0:46:50 And so I’ve been rereading a book called great leads, which is a direct response marketing book
    0:46:53 about how to start sales messages.
    0:46:57 Like I need, this is from guys who would write 10, 20,000 word sales letters.
    0:47:01 Um, and this book is all about how to open them up in the different ways that you can do
    0:47:06 it to hook engagement and hook like curiosity from people to get them to want to read the rest.
    0:47:08 So, you know, you grab that attention early.
    0:47:13 Um, so that’s one thing that I’ve been rereading in an attempt to see if I can port any of
    0:47:15 that information over to video.
    0:47:16 Okay.
    0:47:19 Great leads, a direct response marketing book.
    0:47:22 We will link that one up as well.
    0:47:24 That’s, uh, that’s new to me again.
    0:47:30 Uh, you can find Pete at growth models.co growth models.co slash dollar is, uh, the place
    0:47:33 to start your $1 product challenge.
    0:47:35 Big thanks to Pete for sharing his insight.
    0:47:39 Big thanks to our sponsors for helping make this content free for everyone.
    0:47:45 As always, you can hit up side hustle nation.com slash deals for all the latest offers from our
    0:47:46 sponsors in one place.
    0:47:49 Thank you for supporting the advertisers that support the show.
    0:47:50 That is it for me.
    0:47:51 Thank you so much for tuning in.
    0:47:55 If you’re finding value in the show, the greatest compliment is to share it with a friend.
    0:47:57 So fire off that text message.
    0:48:02 You might benefit from adding the $1 product challenge to their business until next time.
    0:48:04 Let’s go out there and make something happen.
    0:48:06 and I’ll catch you in the next edition
    0:48:07 of the Side Hustle Show.

    I can almost guarantee you’ve heard the phrase the “money is in the list.”

    And all the experts, myself included, extol the virtues of building your email list, right? Because it’s the platform that you own and control.

    But the question is, are you building an email list of buyers?  Subscribers are great, but you’re not buying groceries on subscribers alone.

    Pete Boyle is the founder of growthmodels.co and he  has a unique list-building and business-building strategy that throws free lead magnets out the window in favor of low-priced products, starting at just $1, and has seen some exciting results, including $4,000 in just 10 days.

    Tune in to Episode 664 of the Side Hustle Show to learn:

    • how a $1 product can turn cold leads into paying customers (without ads)
    • why low-ticket offers convert better than free lead magnets
    • how to stack simple offers into a $250+ funnel that leads to high-ticket sales

    (Start your own $1 product experiment at growthmodels.co/dollar.)

    Full Show Notes: The $1 Product Challenge

    New to the Show? Get your personalized money-making playlist here!

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  • 663: Bank Bonuses: How I Make $200/Hr Opening New Bank Accounts

    AI transcript
    0:00:05 200 bucks an hour opening new bank accounts. Now, if you’ve ever been curious about the
    0:00:11 side hustle of bank bonuses, Dylan is your guy, dylonsbonuses.com. Dylan, welcome to
    0:00:12 the Side Hustle Show.
    0:00:14 Hi, Nick. Pleasure to meet you.
    0:00:18 Likewise. Now, you’ve been doing this three years on the side of your day job. This is
    0:00:22 the podcast where we’ve been helping people make extra money since 2013. But if memory
    0:00:28 serves, we’ve never really done a dedicated conversation about bank bonuses. So let me
    0:00:32 try and summarize it. Or this is my understanding. Now, banks are hungry for new customers. So
    0:00:37 they’ll actually pay you to join and set up an account, sometimes hundreds of dollars,
    0:00:43 because they know it’s kind of a pain or at least perceived to be kind of a pain to switch
    0:00:49 banks. Now, do you recall your first bank bonus or maybe a recent one that comes to mind? You’re
    0:00:53 doing this consistently. I think it’s really interesting, not just as a one-off thing.
    0:00:57 I do remember the first one. When I first moved to Connecticut three years ago,
    0:01:01 I needed a new bank. Citizens Bank, when I got my new address in Connecticut,
    0:01:07 they emailed me a little flyer that said, $300 for a new checking account, $300 for a new savings
    0:01:12 account. And I flipped it over. What kind of scam is this? Usually junk mail is like a million. Well,
    0:01:17 you know, why are they only promising me? But I read the terms of service. I looked it up. It’s like
    0:01:21 Citizens is a real bank in Connecticut. I don’t think we have that in Texas. It’s like five steps.
    0:01:24 You open an account. You move your direct deposit there.
    0:01:25 Okay.
    0:01:31 And it has to be like a minimum of $500 a month or whatever it was. And three to six months later,
    0:01:37 you get $300 for the checking account in cash in the account. And then you get $300 in the savings
    0:01:43 account in cash in the account. No phone calls, nothing complicated. All you got to do is move your
    0:01:47 direct deposit over there and keep the account open and you get the money.
    0:01:50 Okay. So that’s the one challenge. If you’re doing this consistently is keeping
    0:01:57 the accounts open and juggling all of the different offers that you have going on, but not a huge
    0:02:01 barrier or burden. And since in this case, it sounds like you were moving and I was going to switch
    0:02:02 banks anyways, because I’m moving.
    0:02:08 You can open more than one new account as long as you’re able to meet the requirements. I do one a week,
    0:02:14 every week. I’ve done that consistently for almost six months. And any problem I’ve encountered has
    0:02:15 been small and it’s been solvable.
    0:02:22 Okay. Where do you find these deals? It sounds like, okay, the first one, they sent me a postcard
    0:02:27 or they sent me a letter in the mail. Where else do you recommend people look for signup bonuses like
    0:02:29 this if they want to dabble?
    0:02:36 The premier resource is doctor of credit.com. Okay. That’s where you find anything, any questions
    0:02:40 you have, they’re going to have a frequently asked questions about bank bonuses. They’re going to
    0:02:44 any, any problem you have, there’s going to be a brief answer for you.
    0:02:50 Yeah. I’ve been on the site before for something else. No, this is definitely a familiar domain. And so
    0:02:58 I’m on best bank account bonuses for March, 2025. And the little scroll bar is so small. He must have
    0:03:00 hundreds listed here.
    0:03:02 At any given time, there’s going to be like 150 or so.
    0:03:08 Do you just work your way down the list? Do you sort by most lucrative? Like how do you go about
    0:03:09 what makes, what’s something worth going after?
    0:03:15 This is kind of sorted straight away for you. Okay. Like section one is going to be mostly
    0:03:19 nationwide or there’s going to be all nationwide bonuses. You look at the top there right now at the
    0:03:25 time of this recording, it’s a $900 checking savings bonus from Chase. And then you go one,
    0:03:30 two, three, four, 18 down before you get to like, you know, 150 bucks for this bank, a hundred bucks,
    0:03:36 50 bucks. So you can tell at a glance that the best bonuses are at the top. Okay. Then you go to the
    0:03:41 second section, savings account bonuses are slightly more complicated than checking account bonuses.
    0:03:47 Nothing you can’t handle, but just so you know, business bank bonuses usually have to have an EIN,
    0:03:52 but sometimes they just let you open with your social. Very rarely they make you have an LLC,
    0:03:56 but again, that’s, you don’t need to worry about that because there’s going to be plenty of bonuses
    0:04:00 that are not complicated at all. Okay. And many side hustle show listeners are going to have
    0:04:04 a business account that they could open. So that does that double your chances or is that just
    0:04:09 adding more complexity to it? Opening a business account, it might take,
    0:04:13 sometimes you have to go in branch. Most of the stuff you can do online in your underwear,
    0:04:19 like I said, okay. Business account bonuses, sometimes you have to go in branch. So that does
    0:04:25 add to my stated goal time here of an hour a week. That’s how long it should take you or less to open
    0:04:31 one account. Yeah. Okay. And I’m giving a pretty good cushion there. So a business account can be
    0:04:35 a little complicated, but you actually want one business. If you don’t have one already and you can
    0:04:39 get one with the bonus here, if you don’t have one already, because the reason why that has a utility
    0:04:44 is that gives you a flexibility to where you don’t have to move your direct deposit from your payroll
    0:04:49 or your W-2 income or however you get your checks. If you have a business account and you have cash in
    0:04:57 that, usually you can pay yourself to the other account, your new bonus account from your business
    0:05:04 account. And that counts to meet the direct deposit requirements because it’s an ACH pay.
    0:05:10 Oh, okay. So instead of doing it through your employer, your own business, your side hustle
    0:05:14 could be your employer of record to meet those direct deposit requirements. Okay.
    0:05:19 And that’s how I do it too, because my employer has been myself for at least six months. And that’s
    0:05:22 how I’ve gotten all my bonuses. And that’s how a lot of people do it too.
    0:05:27 Okay. Interesting. Because that’s always like, well, what does the HR department think? If you’re
    0:05:30 calling them up every week, be like, hey, can you change my routing number? Can you change the
    0:05:33 direct deposit? I was like, what is this guy doing? Just pick a bank and stick with it. But no,
    0:05:37 that makes more sense. When I did have a steady paycheck, there was, I could go in the computer
    0:05:42 at work or at my old job, there was a ADP app, but maybe in other apps as well, there’s going
    0:05:47 to be an option to go in and change the account without having to call. You don’t have to call
    0:05:52 your boss. You don’t have to call HR. You go into the app, you change, you put the routing
    0:05:57 number and the account number of your new bank and your next check is going to go there. And that’s
    0:06:01 how you get your bonus. So that’s an easy way to do it without having to open a business account.
    0:06:09 Got it. So I’m seeing like an example, this Chase $900 checking slash savings bonus. I’m assuming this
    0:06:13 is for people who don’t already have, you can’t already have a Chase account or is like, you just
    0:06:16 have to open a new one and meet these minimum requirements.
    0:06:20 One of the questions that she asked me was, can you do this forever? Are you going to run out of
    0:06:25 bank accounts eventually? So here’s, you know how credit cards, uh, you’re familiar with the credit
    0:06:28 card game, right? And your, your, your listeners are going to be mostly familiar with that.
    0:06:33 Right. Okay. So the credit card game, usually the way it works is they say in their terms of service,
    0:06:38 you can’t have had a bonus in the past 12 months or 24 months or something like that.
    0:06:40 Yeah. Usually like a couple of years. Sure.
    0:06:45 If we look in the fine print, I don’t want to read through the whole thing, but on doctor of credit for
    0:06:51 bonus and when you click on the website to actually go to chase.com or go to citizens or bankofamerica.com
    0:06:57 and you see their bonus in their terms of service, it’s going to say not eligible if, and it’s usually
    0:07:03 going to be one of two things. One, if you have had an account in the last six months or 12 months,
    0:07:10 or two, if you’ve been the receiver of a bonus in the past six or 12 months. So basically what that
    0:07:16 means is let’s say I open the account today at chase and then 90 days later, I get my bonus.
    0:07:22 Okay. 90 days after that, I closed the account. We’re at six months now. Okay. You have to wait
    0:07:28 another six months or a year and then you can open another chase account. Okay. Okay. So you can only
    0:07:36 hit each bank once every one to two years. The thing is there’s 52 weeks in a year. There’s 150 bonuses
    0:07:42 on doctor of credit.com right now. You can do one bonus a week and not run out of them. So while
    0:07:48 you’re waiting on your chase bonus week two, you open up, I don’t know what’s the next best one on
    0:07:54 here. Wells Fargo. I’ve gotten them twice. I’ve gotten citizens for 300 and 300 a couple of years ago.
    0:07:59 And, and then three months ago, I got them again. They gave me another 300 and they know who I am.
    0:08:05 There’s no fraud in this. Okay. They, they, they, they just, they just love paying you extra money
    0:08:08 to open up accounts and they, you close it a little later. And then two years later, you open another
    0:08:13 one. They give you another three, four or 500 bucks. Yeah. I was going to ask if it becomes like I’m
    0:08:17 picturing the, uh, the back room at the casino with your, your posters up on the wall and say, Hey,
    0:08:21 don’t, don’t let this guy play blackjack anymore. There are people that have been doing this for 15
    0:08:26 years. And if you go to the secondary resource, I wanted to tell you about was bank bonus one zero
    0:08:31 two on Facebook. And those are basically the only resources you’re going to need for months and
    0:08:36 months. And you can search around if you want to, if you can find other resources, you can use my
    0:08:41 website. I’m going to, you know, uh, because I know, I know how to do this. Hopefully I can accelerate
    0:08:45 your learning, like implement it into your life, like a little better, just in case you have any
    0:08:49 misgivings or you have a few extra questions, but mostly you’re going to want to use
    0:08:55 doctrofcredit.com and bank bonus one or two on Facebook. Now the other potential hang up here
    0:09:01 is the, so the direct deposit, if you can set that up, sometimes that’s going to have a minimum,
    0:09:05 right? Where it’s like, it’s got to be a minimum of $500. So if I’m sprinkling that out from my
    0:09:09 business account into 10 different places, like all of a sudden it’s like, well, do I have that much
    0:09:15 cash to draw from? The other piece of it is the minimum balance requirements where that Chase one,
    0:09:19 I think it was like $15,000 deposit. This Wells Fargo one was like,
    0:09:25 a quarter million to make the highest tier bonus bonus. And so it’s like, now I’ve, if I have my
    0:09:30 funds spread out and have to like maintain certain minimums that may become another
    0:09:32 bottleneck in the process.
    0:09:36 What if I don’t have $250,000? How am I going to get these? Well, I’ll tell you what,
    0:09:41 you don’t need $250,000 to get, you only need that for this Wells Fargo bonus and maybe a couple
    0:09:48 other premier brokerage bonuses, but that’s 1% or 2% of the bonuses that you have available to you.
    0:09:52 Most of the bonuses you have available to you are going to be checking accounts with very basic
    0:10:00 requirements that you can meet if you have either $500 in cash or a steady paycheck, any steady
    0:10:05 paycheck. It doesn’t matter if you’re making 500 a week or 5,000 a week. If you have one steady
    0:10:12 paycheck, you can get at least a couple of bank accounts a month. Okay. Or if you have $500 in cash.
    0:10:16 Okay. Okay. And if you have more than that, that makes it a little easier, but it’s still
    0:10:17 possible with very little cash.
    0:10:24 Yeah. Just search or filter by the ones that have lower requirements. That makes sense. For a while,
    0:10:30 like Robinhood was doing like a huge match on, you transfer your brokerage stuff over to us. It will
    0:10:36 pay you like a one or 2% bonus. So if you were transferring, you know, half a billion dollars worth
    0:10:41 of assets, like, oh shoot, it was a huge, huge, relatively speaking bonus for not a lot of work.
    0:10:46 Yeah. I saw that. The thing that dissuaded me from that was from transferring my IRA over to them
    0:10:50 was I noticed that you weren’t fully vested in it for something like 36 months.
    0:10:53 So you had to keep it open for three years in that case?
    0:10:58 It was almost like, don’t quote me on this, but there was something where it might’ve been where
    0:11:03 you couldn’t move it for several months also. So it’s like, number one, you don’t, you don’t get
    0:11:10 the one or 2% for 36 months. So it’s like, that’s first off, it’s, if it’s 2% on a significant amount
    0:11:15 of money, then sure. Okay. Maybe, but I mean, do your financial planning. I don’t have a billion dollars.
    0:11:22 So I, 2%, 2% of my IRA is not worth locking it up for a long time. No.
    0:11:28 Yeah. And that’s kind of what has dissuaded me from really pursuing these because like, okay,
    0:11:34 open a new credit card, meet the minimum spend, get this bonus relatively easy, relatively low lift.
    0:11:39 But it’s like, I’ve had the same bank account for 25 years. I don’t know. It’s like been a long time
    0:11:45 since switching banks. It’s like with all the direct deposit or all the auto pay, all of, you know,
    0:11:51 so many different things are tied to that where it’s like, it’s a pain to switch it, switch it over.
    0:11:55 And so your setup is to have like, like the business bank account as like your primary
    0:11:59 inflow. And you like minimize the, the work required to do all the switching.
    0:12:03 You know, that, that’s a good problem for me to remember, Nick, that if you have like a bunch of
    0:12:07 auto pay, you don’t have to close your other bank account. You don’t have to close whatever your bank,
    0:12:12 who’s your, who’s your primary bank right now? Chase. Chase. Okay. The only reason you would need to
    0:12:15 close your account is if you want to open another one 18 months later and get a bonus.
    0:12:20 That’s like, you can leave that open. I leave my Chase business account is going to stay open
    0:12:24 forever. Okay. No, that’s a, no, that’s a good, that’s a good reframe, right? You don’t have to,
    0:12:27 you don’t, you have to close it. And if you’re doing this, you don’t necessarily have to like
    0:12:31 permanently switch in your mind. Like it’s just a game, a game that you’re playing. Okay.
    0:12:34 No, no, no, no, no, no. You don’t have, no. Thank you for asking that. That’s a good,
    0:12:35 that’s important point.
    0:12:39 No, no, no. That’s, that’s, that’s helpful for me because I always would frame it as like,
    0:12:43 oh, is it worthwhile switching? It’s like, no, the switching costs are too high, but oh,
    0:12:45 if I’m just playing a bonus game, then sure.
    0:12:49 No, you just open a new, you don’t have to move anything there except put some money in there.
    0:12:54 And you can just, sometimes you can shoot it from your account, but usually you’re going to need to
    0:12:58 make sure you’re either meeting it with a direct deposit or shooting it from a business account.
    0:13:02 More with Dylan in just a moment, including the potential impact on your credit score
    0:13:07 and other risks associated with going after bank bonuses right after this.
    0:13:13 Some businesses are quite adept at helping you part with your money, with their crazy high bills,
    0:13:18 bogus fees, and quote unquote free perks that actually cost you more in the long run.
    0:13:23 I would lump traditional wireless carriers into this category. And that’s why I made the switch
    0:13:27 to Mint Mobile in 2019 and haven’t looked back. With our sponsor, Mint Mobile,
    0:13:33 you get premium wireless plans starting at 15 bucks a month. All plans come with high-speed data and
    0:13:39 unlimited talk and text on the nation’s largest 5G network. You can bring your own phone with any
    0:13:43 Mint Mobile plan and even bring over your existing phone number and all your existing contacts.
    0:13:49 So join me in ditching overpriced wireless and get three months of premium wireless service from
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    0:14:02 mintmobile.com slash sidehustle. That’s mintmobile.com slash sidehustle. Upfront payment of $45 for three
    0:14:07 month, five gigabyte plan required, equivalent to $15 per month. New customer offer for first three
    0:14:13 months only, then full price plan options available. Taxes and fees extra. See Mint Mobile for details.
    0:14:19 On the Side Hustle Show, we spend a lot of time on generating ideas and the marketing tactics that
    0:14:25 drive traffic and make sales and intentionally less time on the behind-the-scenes mechanics of how those
    0:14:30 sales actually happen. And the reason for that is for tons of Side Hustle Show guests like Randall
    0:14:36 Pulfer, Mike Ettenberg, Becky Beach, Lou Rice, and more, the business behind the business is all the same.
    0:14:41 It’s Shopify. Nobody does selling better than Shopify, and that’s why it’s the number one
    0:14:47 checkout on the planet. Plus, when you use Shopify, you’ll be giving your customers access to ShopPay,
    0:14:53 which boosts conversions up to 50%, meaning a lot less abandoned carts and a whole lot more sales going.
    0:14:59 Shopify is the commerce platform that helps you sell wherever your customers are scrolling or strolling,
    0:15:05 online, in person, in their feed, and everywhere in between. Upgrade your business and get the same
    0:15:10 checkout used by dozens of successful Side Hustle Show guests. Sign up for your $1 per month trial period
    0:15:18 at Shopify.com slash Side Hustle, all lowercase. Go to Shopify.com slash Side Hustle to upgrade your
    0:15:28 selling today. Shopify.com slash Side Hustle. Okay. The other thing that I’ve noticed on this doctor of
    0:15:37 credit list is they say opening this account is a soft credit pull. Can you speak to the impacts on
    0:15:43 your credit report of doing this consistently? There’s not one. As far as I know, there’s a soft
    0:15:49 pull that doesn’t lower your score. I don’t think lenders care about that. Hard pulls are what you
    0:15:52 need to worry about. Okay. And when I say worry, I just mean you just need to be aware.
    0:15:58 If you have too many inquiries in a short period of time, that can make an impact.
    0:16:04 A hard pull. But there’s going to be maybe four on this list that are a hard pull. But doctor of credit
    0:16:09 is going to tell you. They’re going to say when you click on it. And you’re going to need to give
    0:16:13 them permission when you’re set. So if you don’t want a hard pull on your credit right now, it’s not worth
    0:16:18 it because they’re going to give you the same $200, $300, $400 as the next account. So skip the ones
    0:16:23 that are hard pulls. Yeah. And then you keep it open long enough, usually, like you said, 30, 60,
    0:16:28 90 days, however long you have to do it. And then did I hear you say you kept it open another three
    0:16:34 months, another period beyond that? Best practice is to leave the account open past when you get the
    0:16:40 bonus. Okay. Now, the optimal way to do things, you would think theoretically, as soon as you get the
    0:16:45 bonus, close the account. The thing is, the bank might notice it to reset your clock or whatever.
    0:16:50 Yeah. Yes. So you might think you want to close the account straight away so that instead of keeping
    0:16:55 it open the full six months, the thing is, banks might take notice of that. And maybe they won’t
    0:17:00 let you open another account next time. Okay. So that’s if even if you’re selfishly concerned,
    0:17:04 don’t close the account straight away, leave it open a couple months, just keep opening other
    0:17:08 accounts in the meantime, and just let that one cool down after you get your bonus. If you want,
    0:17:12 put a little activity on it, put a little debit card purchase here or there, don’t no need to
    0:17:19 complicate things, but you don’t want to like make it obvious that they’re not making a lot of money
    0:17:26 off of you because they want good customers. Right. So don’t stand out as somebody who’s just going to
    0:17:28 hit them for some money and leave. Don’t make yourself a target.
    0:17:30 Got it. How many accounts do you have open right now?
    0:17:32 I have 20 open right now.
    0:17:37 And so you’re having to spread direct deposits, so to speak, you know, across a dozen or more
    0:17:41 different, different places. You just do it once or twice. You usually, usually you just have to do
    0:17:44 that once for each account. You just use that. They just have to get one.
    0:17:48 Okay. One direct deposit checks the box. Like, okay, he set it up.
    0:17:52 And then you can forget, basically you can almost forget about it until you get the bonus three months
    0:17:57 later. Okay. Got it. How do you keep track of all that? So it’s more intimidating, like working on
    0:18:01 20 at a time. I mean, I guess there are more complex problems in the world to solve, but like
    0:18:06 picturing like a chart of like the timeline to the bonus and like the requirements. Like,
    0:18:09 how do you, um, is there an app for that? Like, how do you do it?
    0:18:13 Yes. You want a spreadsheet. Here’s the fields that I have. And I’ll show you a picture of this
    0:18:18 later or something. If you want to put it on whatever bank name is your field one. And that’s where you
    0:18:23 put Chase, Wells Fargo, U.S. Bank, Chime Bank, Bank of Everything. That’s the name of the bank.
    0:18:28 My second field I have there is account type. I want to remember if it’s a checking account,
    0:18:35 a savings account, a business account, or a portal. Okay. Cause that, that helps me know at a glance
    0:18:42 whether I’m eligible for the next checking account or savings account. So next thing is reward amount.
    0:18:46 That’s the cash money you’re going to get for each account. So at Chase reward amount, I have up
    0:18:56 there $900. Wells Fargo, $2,500. One bank, $250. PSECU, $300. So that’s, that’s your third field.
    0:19:01 You got bank account type bonus amount. Yeah. Then you want to have your open date when you open the
    0:19:04 account. Then you want to have your close date. And obviously that’s not going to be filled out
    0:19:07 straight away. You’re going to fill that out later when you close it so that, you know, next time
    0:19:13 when, if, if you need to wait 12 months, yeah. When you can reopen. Next thing you want to know is fees.
    0:19:18 Okay. Now that’s one thing that you’re going to, this is part of why tracking is important. And when
    0:19:21 I, when I say tracking, I just mean having a spreadsheet and knowing what you need to do.
    0:19:27 You sometimes half the accounts, there’s no fees. Okay. But some of the accounts, you know,
    0:19:31 they might charge you a $5 maintenance fee or a $12 maintenance fee. I saw one crazy bank,
    0:19:37 bank of Hawaii was like a $25, but that’s, you know, that’s crazy. You want to put in one of your
    0:19:45 fields your fees and you don’t need to know what the fee is. I just put, uh, for chase $2,000 D. And
    0:19:50 what that means is I need to make sure that in my bank account once a month, there needs to be at
    0:19:56 least $2,000 going into that account in order to avoid the maintenance fee. And usually it’s not that
    0:20:02 much. Usually it’s something like, okay. Citizens is like make one transaction. And I chatted what is
    0:20:06 one. Well, you know, I have a citizens checking and a citizen saving, move a dollar over to savings
    0:20:10 and then move it back. That satisfies your, yeah, that’s a transaction. Okay. I mean, yeah, yeah.
    0:20:14 And then another one is going to be, make sure there’s like Santander was make sure there’s at
    0:20:19 least three debit card transactions. And that’s easy too. You just, if you use Amazon, do a $5 reload
    0:20:24 three times once a month. So that’s what you put in, in your fees field so that you can avoid
    0:20:30 paying a $5, $15 maintenance fee, whatever it is. Okay. Next thing on your spreadsheet is, um,
    0:20:36 paid by. Got it. So when you read the, the, the fine print, it’s going to say after you meet the
    0:20:42 requirements, 90 days before you get the bonus. Okay. So you have to meet the requirements. Usually
    0:20:47 within 30 days, you have to move your deposit over, make sure they get the 500 bucks. And then 90 days
    0:20:51 later, you get the bonus. You don’t get the bonus straight away. You have to wait. You have to wait
    0:20:56 like a few months, mostly. Yeah. Chase, they pay you quick. They pay in 25 days or faster. And Bank of
    0:21:01 America is the same thing. So you want to put when you expect to get paid. Okay. Just so that
    0:21:06 if that date has passed, then you, you know, that you either made a mistake or the bank made a mistake.
    0:21:10 And it’s usually you, it’s usually you, you messed up meeting one of the eligibility things.
    0:21:15 And then the last thing is notes. That’s where I put random stuff like, uh, like relay. I have a note
    0:21:19 here for relay bank that they have some useful services besides just the bonus I got from them. So I’m
    0:21:24 going to leave the relay bank open just because they, they have some like helpful like software
    0:21:29 and stuff. That’s it. Bank name, account type, bonus amount, open date, close date fees, paid by and
    0:21:37 notes. That’s it. Okay. What do you see is maybe the biggest risk of somebody starting down this path?
    0:21:41 I mean, I guess you could dip your toes, do one or two and see how it works, get comfortable with it
    0:21:46 and then go, go nuts with it. Like you have, like, you might think the risk is, Oh, what if I, uh,
    0:21:50 what if I lose my money? Or it’s like, what if I put money? What if I need the money? Like,
    0:21:53 like people ask that some, like, what if I put the money in? What if I need the money? Well,
    0:21:57 it’s your money. It’s a checking account. You can use it. So that’s not a risk. Like moving,
    0:22:03 moving your direct deposit over to your checking account is, is not a risk. Now it’s possible
    0:22:09 theoretically, like let’s say the bank detects fraud or something like that. Now, now I don’t know why
    0:22:14 they would, it’s never happened to me, but let’s say, let’s say you need to pay your bills and you
    0:22:19 moved your money over to it over to your new bonus account and you get hit with a fraud alert and your
    0:22:24 money’s locked up. Usually, unless it’s the weekend, even if it is the weekend, cause it’s fraud,
    0:22:28 usually like they’ll handle that on the weekend too. You call them up, whatever they need your ID or
    0:22:33 something, and then you get your money back. So that’s a slight risk. I guess one thing that actually
    0:22:40 did happen to me was Fidelity bank. And as far as I know, they’re the only bank that’s done something
    0:22:43 this egregious and a long, cause a lot of people were talking about it on bank bonus one Oh two
    0:22:51 Facebook. I moved something like $5,000 there with an ACH pull. Don’t, don’t, don’t worry about the
    0:22:59 difference between these, but just, I moved $5,000 there that they locked it up for like 25 days.
    0:23:07 Okay. And that didn’t ruin my life or anything, but there was no way to get that $5,000 faster than
    0:23:13 the 25 days they needed. Okay. But that is one bank and that, and I’m just telling you the truth.
    0:23:17 That’s the only time anything like that has happened to me. Yeah. Okay. And it was just
    0:23:23 Fidelity bank and everybody was talking about it. And if I paid attention to bank bonus one Oh two
    0:23:30 Facebook, I would have seen don’t do an ACH pull to Fidelity bank cause they’re locking it up for 25
    0:23:35 days for some reason. Okay. But most of your banks are not, not going to do that. And if they do lock
    0:23:39 it up, it’s not going to be for 25 days. It’s going to be for a few days or a week while they figure out
    0:23:44 who you are. But remember that’s very unlikely to happen. Yeah. Then you can just, yeah, get to get to
    0:23:50 the bottom of this. Yes. No, that’s fair. Any mistakes that you’ve made or something you would
    0:23:56 do differently if you were starting over? The biggest mistake I made was I learned that you
    0:24:00 could do this three years ago and I didn’t take it seriously until six months ago. Cause I thought it
    0:24:04 was too good to be true. They’re going to, they’re going to catch on to me. I’m not going to be able
    0:24:10 to open accounts anymore. They’re going to send people to break my legs. Okay. But I could have been
    0:24:16 making an extra two, 300 bucks a week for two and a half years that I didn’t just because I was busy,
    0:24:22 you know, busy working full time. I didn’t, I didn’t want to take one hour, maybe, maybe two out
    0:24:29 of my week to just figure out exactly how to do this and do one a week. So not starting sooner would be
    0:24:33 my biggest mistake. Second mistake, which is not really a mistake, but a problem since you asked me
    0:24:38 about problems. Also, the second biggest problem I encountered was because I changed addresses
    0:24:43 recently. Whenever you go to open an account, you put in your personal information, your address,
    0:24:48 your social, whatever. Sometimes they want like a picture of your ID. And if the, if the information
    0:24:52 in the form doesn’t match your, like, let’s say you haven’t moved your ID over with the DMV,
    0:24:56 that could make a problem and they’re going to fail. They can just automatically, it’s going to,
    0:25:02 can’t, can’t, can’t do it. Cause if you know, their system thinks you’re still in Texas or Knoxville
    0:25:08 or whatever. Okay. So you need to get your ID changed over with the public records with the DMV.
    0:25:13 Yeah. I had a problem because I had changed addresses twice since coming to Connecticut.
    0:25:18 Some public records were spitting out that I was still over in new Britain when I’ve moved elsewhere
    0:25:25 since then. So you’ll know if you get a declination, when you go to open an account, failure to identify,
    0:25:31 they’ll usually tell you that. And you’ll know that one of the, whatever record that they’re pulling,
    0:25:35 it has the wrong address for you. The wrong phone number was doing it for me one time.
    0:25:40 Like I, like I have two different phone numbers or if they asked me like what company I, I gave some,
    0:25:45 I gave some, some smart aleck answer to some company I worked for that doesn’t exist 10 years ago.
    0:25:51 And that was getting me a declination from what, you know, one bank. I don’t remember which,
    0:25:53 so you got to make sure your public records are square as well.
    0:25:59 Yeah. That’s something I kind of forgot to mention. Like the, you know, what would,
    0:26:03 what would trigger a rejection in the credit card world? It’s, well, you already have too
    0:26:08 many open accounts with us. You had too many recent inquiries or we don’t like your credit
    0:26:13 utilization ratio. Like any number of things could cause a rejection on that front. And by the way,
    0:26:17 you know, they just made a hard pull to tell you that they were rejecting you, but less so in this
    0:26:27 case. Yeah. The other big red tape thing that you need to know about is checks systems and EWS that
    0:26:32 stands for early warning systems. You need to know about checks and EWS. Okay. And Dr. Credit has a page
    0:26:40 on this. It’s not complicated. Basically checks and early warning systems are what’s the word? Consumer
    0:26:47 reporting agencies and they keep track of how many new accounts are opened in your name. And the purpose
    0:26:53 of this is let’s say Nick Loper, let’s say checks tracks, Nick Loper and Nick Loper opened 20 checking
    0:27:00 accounts today. The bank is going to pull your checks and see, Oh, somebody’s trying to scam Nick Loper by
    0:27:06 opening a bunch of accounts in his name. Yeah. It’s like an identity theft thing. Yes. So checks and EWS
    0:27:15 are primarily detecting identity theft. You could get a declination because the bank is checks sensitive
    0:27:24 and they see you’ve opened a lot of accounts. Okay. The thing is that’s to find fraud. That’s part of why
    0:27:29 you’re limiting yourself to one a week is because you don’t want to have too high of a velocity or else
    0:27:33 you’re going to trigger fraud. Okay. So that’s what banks see automatically. Just what their
    0:27:39 computers see is if your checks numbers are really high in a short amount of time, you might get
    0:27:44 declined just because they think that somebody’s trying to steal your identity. Got it. But, but you
    0:27:48 found one a week doesn’t run into that issue. No, it doesn’t. And it doesn’t for, for most people
    0:27:53 either. The only biggest problems I had was just because I changed my address. Okay. Well, Dylan, this is
    0:27:57 really interesting stuff, a side hustle that ever really considered, but you’re, you’re making a good case
    0:28:03 for it. Dylan’s bonuses.com is a, is where you can find them. Let’s wrap this thing up with your number
    0:28:10 one tip for side hustle nation. Get started and don’t give up. It’s real. Make sure to enlist help
    0:28:16 from me or the community at doctor of credit or bank bonus one or two Facebook, and you’ll start seeing
    0:28:21 gains sooner rather than later. Okay. So don’t, I wouldn’t put it off if I was you. I wish I wish I had
    0:28:26 started sooner and it is real. I have a second number one tip. The second number one tip is be
    0:28:32 nice to the bank and be nice to your fellow bonus hunters. Don’t close accounts early and don’t make
    0:28:38 a scene. Don’t make a scene. What would constitute making a scene? You don’t call the bank unless you
    0:28:44 need to. That’s basically it. Don’t take up their customer service reps time. Don’t make them pay a
    0:28:48 whole lot more attention to you than they need to. Okay. Yeah. Don’t, yeah. Don’t be the squeaky
    0:28:54 wheel. Yeah, exactly. No, it’s super interesting. I, my mentality was always like this full on switch
    0:29:00 and it’s like, yeah, it’s a $300 to switch my entire financial backing. Like, I don’t know if it’s
    0:29:06 worthwhile, but to open a new separate account and not looking at it necessarily as a one-off thing,
    0:29:11 but something that you can do consistently, just working your way down the list. Is it going to replace
    0:29:16 your day job? Probably not, but relatively simple, relatively low risk, not a lot of specialized
    0:29:20 skills required. Dylan mentioned his tracking spreadsheet. If you can keep track of that,
    0:29:26 you’re in good shape and you can use those extra funds to pay down debt, invest, seed money for a
    0:29:31 new side hustle, lots of different ways to go about it. So Dylan, appreciate you sharing your insight.
    0:29:35 Big thanks to our sponsors for helping make this content free for everyone. You can hit up
    0:29:41 sidehustlenation.com slash deals for all the latest offers from our sponsors in one place.
    0:29:45 And of course we’ll link up the resources that Dylan mentioned in this episode as well.
    0:29:50 That is it for me. Thank you so much for tuning in until next time. Let’s go out there and make
    0:29:55 something happen. And I’ll catch you in the next edition of the side hustle show. Hustle on.

    I’m not usually one to fall for those flashy, too-good-to-be-true money hacks.

    But when someone tells me they’re making $200 an hour in their underwear just opening bank accounts? You bet I’m curious.

    That someone is Dylan Sexton from dylansbonuses.com, and he’s been pulling in consistent weekly income by playing the bank bonus game.

    No shady stuff. No switching your entire financial life around. Just a super smart (and surprisingly low-effort) system that banks actually want you to take advantage of.

    Tune in to Episode 663 of the Side Hustle Show to learn:

    • how Dylan makes $200 an hour opening bank accounts
    • where to find the best bonus deals right now
    • the simple system he uses to track and scale it

    Full Show Notes: Bank Bonuses: How I Make $200/Hr Opening New Bank Accounts

    New to the Show? Get your personalized money-making playlist here!

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  • 662: From Zero to $50k/mo in Vending Revenue in 16 months

    AI transcript
    0:00:05 From zero to 50 grand in monthly vending revenue in 16 months.
    0:00:08 What’s up? What’s up? Nick Loper here. Welcome to the side hustle show where we’ve been helping
    0:00:13 people make extra money since 2013. Today we’re talking about the popular quote unquote passive
    0:00:19 income business of vending machines and how my guest was able to scale up his operation to 30
    0:00:26 locations in over 50 grand in monthly revenue in under a year and a half. From H&H Vending,
    0:00:32 Cologia. Welcome to the side hustle show. Hey, Nick. Thanks for having me. You bet. Stick around in
    0:00:36 this one. We’re going to learn how to negotiate your first vending machine placements, the right
    0:00:42 locations that make the best fit there, the startup costs involved, and just how passive and profitable
    0:00:47 the business really is if you’re constantly having to restock products. But Anthony, take me back to
    0:00:52 the beginning, not that long ago, year and a half ago. And you’re thinking, why I ought to get into
    0:00:57 this vending machine business. I’m going to turn some snacks and drinks into some monthly cash flow.
    0:01:03 I’ve been in the real estate industry since like 2009. And I was like talking with my wife and I’m
    0:01:07 like, my kids were three and five at the time. And I’m like, you know what? I’ve had the real estate
    0:01:14 business. You know, I’ve been doing this here for, you know, 15 years. I go, I really want to do
    0:01:19 something for like the kids. And I want to teach them like entrepreneurship and like work ethic. You know,
    0:01:24 now that I’m making this transition from this other real estate job I was doing, I go,
    0:01:28 we should look for some type of business that I could, you know, put the same blood, sweat and
    0:01:33 tears that I’m putting in on the real estate side, you know, and put it into basically a business that
    0:01:37 could be like a recurring income stream. Because with real estate, obviously there’s the highs and
    0:01:42 lows and peaks and valleys. So, you know, once you sell a house or flip a house, it’s like, okay,
    0:01:48 got to do it all over again. I came a guy across, uh, Mike Hoffman on Twitter and he had this
    0:01:52 vendingpreneur community. Yes. Mr. Passive on Twitter, right? Mr. Passive. Yes, exactly.
    0:01:58 And I was like, hmm, vending. Interesting. I go, and then I started like reading more about it.
    0:02:02 And then I was like, you know what? I go to my wife’s name is Taylor. And I go, you know what?
    0:02:07 I go, I think this could be a really good business that we could do. Not a lot of upfront capital
    0:02:13 initially. We could grow it into something passively, you know, and do it with the kids. I can teach them
    0:02:19 entrepreneurship and work ethic. And I think that would be a really good idea for us to kind of go
    0:02:24 full blown. So it was like a two, three weeks. I was going back and forth with Mike and his team
    0:02:31 and I ended up joining this community like end of September. And I just went full blown, like all in
    0:02:37 at the time. Fast forward, you know, 15 months later, you know, we did, uh, with it just being the end of
    0:02:42 February a couple of days ago, you know, we were over $65,000 in revenue, you know, and I’m looking
    0:02:48 to be at over 75,000 by the end of April. Cause I have other machines that have just got installed
    0:02:53 this past week. And I got three more that are going in, uh, three locations going in like next week.
    0:02:59 And so that’s the name of the game is stacking locations and machines. And now what, what’s your
    0:03:04 take on this? Like, is there a place for one machine, two, two machines, like, you know,
    0:03:09 the toe dip, Hey, I want to get my kids, you know, some exposure to supply and demand and cashflow
    0:03:14 and product inventory turnover. Or it’s like, do you need to go big? Like, do you need dozens of
    0:03:18 machines to make it into like full-time thing? I mean, a full-time thing. Yes. But just to,
    0:03:24 to be able to operate. Yeah, that’s a great question, Nick. And you know, my story is different from like
    0:03:29 everybody else’s story. Like, so, like I said, I ended up joining Mike’s vendingpreneur community.
    0:03:36 And when I was in there, I talked to a lot of other different people that had different routes.
    0:03:41 I was kind of like treating them as like my board of directors, but there was a guy down in Texas.
    0:03:48 He’s a high school football coach and a teacher, and he has only four locations and he’s doing 20 K a
    0:03:55 month. Wow. You know, so you could be very selective with your locations of like how, like, depending on
    0:03:59 your goals or what your time is like, Hey, I’m a fireman or I’m retired. I just want some supplemental
    0:04:08 income, you know, or I’m a teacher and I want to teach my kids to do this. They’re 18 and 19 and
    0:04:12 you’ve got some built-in stockers already and stuff. So it all depends on like what your goals are.
    0:04:18 So for me, when I first got into the business, like I was like so antsy. I was like, Oh my God,
    0:04:22 I got to get a location. Let’s do this. Let’s go. Let’s go. But the biggest thing I tell people now,
    0:04:28 when they, when they’re going to start out something, I go, be poised, wait for the right location.
    0:04:34 If it takes four or five months to wait for the right location, wait for it. Don’t just do your,
    0:04:39 let me use a sports analogy here. Don’t use your spring training or training camp and like, um,
    0:04:45 football on a, on a location that is not going to be the best. That’s what happened with me.
    0:04:48 When I did it, I ended up getting a location that was five minutes from my house.
    0:04:53 And unfortunately it’s only been doing like $700 a month because there were certain questions
    0:04:59 questions that I didn’t maybe ask in the beginning of when I was basically looking when I was basically
    0:05:04 qualifying that property. When I first initially went, I don’t know, 700 bucks a month is not
    0:05:10 nothing. Well, 700 bucks a month of revenue. So once you deduct your cost of goods and your fees and all
    0:05:14 this stuff, you know, usually your cost of goods, you want to shoot from like anywhere from like around
    0:05:20 35%, you want to be like 35%. If you’re growing exponentially, like kind of how I am, you’re
    0:05:26 buying so much inventory because you’re constantly refilling up new machines. I’ve been averaging a cost
    0:05:31 of goods of maybe like anywhere between like 40 and 43%, you know, but like once I plateau,
    0:05:38 my goal is to be 35 to 33 ish percent cost of goods, you know, at that point.
    0:05:42 Okay. So interesting. Raw number is like sell something for a dollar. That means you bought
    0:05:48 it for 30 cents. That’s correct. Okay. Yep. So I try to shoot for margins for drinks and chips. I try
    0:05:55 to shoot for 65% plus candy can’t get there. Cocoa has gone up in price, you know, and just like with
    0:05:58 everything with inflation, you know, candy is going to probably be like one of your worst margins,
    0:06:05 you know, like it’s, you’re probably going to be like 50 to 57% on your candy. And then what I’ve
    0:06:09 been doing is since I’ve been going into a lot of class A luxury apartments, a lot of the seven
    0:06:17 11s and Walgreens and, you know, just have been closing, you know? And so what I’ve been doing
    0:06:20 is I’ve been going in there with my pitch and saying to these property managers and say, Hey, you know
    0:06:25 what? I’m like, I’m also going to, it’s not old school machines. I’m using these AI powered smart
    0:06:31 markets now. And I’m saying, Hey, I could put incidental items in there, you know, Tylenol,
    0:06:37 toilet paper, paper towels, Vizine, Mucinex, NyQuil, Tide Pods, Bounce Sheets, whatever.
    0:06:40 Okay. Yeah. Yeah. More than just snacks and drinks. Sure.
    0:06:45 Yeah. You know, you, those are a little bit like around a smaller margin, maybe like 45 to 50%,
    0:06:50 but I put it in there because when I go in there to pitch a location, it’s a value add that may be
    0:06:54 a certain person, a certain operator that has machines in there right now, they can’t offer.
    0:06:54 Okay.
    0:06:56 You know, so they see the value in me.
    0:07:00 Let’s go back to this first location. The one that you said is doing 700 bucks a month.
    0:07:01 Yes.
    0:07:05 Sits super close to home. It sounds like, you know, business with training wheels,
    0:07:10 like a, you know, low risk kind of a, kind of a thing. I could stock it myself as, as need be.
    0:07:10 Yep.
    0:07:15 You don’t have the machine yet. I imagine you get a yes from the property manager. What’s the
    0:07:20 conversation like? Hey, have you, have you thought about Mike was, so Mike was on the show episode
    0:07:25 599 last year. You go back, listen to that one, but he was like, don’t say the V word. He’s like,
    0:07:30 lead with like modern amenities. Don’t say vending, but what’s your, what’s your conversation like
    0:07:31 with this building or with this operator?
    0:07:37 Yeah. Uh, vending it’s out of my vocabulary. Um, I, I, I say it’s, it’s, uh, there are smart
    0:07:43 markets is basically what they are. The AR, the AI, their AI smart markets. And that’s what I lead
    0:07:49 with. And then this is going to be amenity for your workforce. Uh, this is going to be an amenity
    0:07:54 for your building, you know, cause if you don’t want it, I’m going to go down the street anyway.
    0:07:58 And I’m going to talk to, you know, the other competitor. And if they say yes, that’s an amenity
    0:08:03 that they’re going to have and that your building won’t have, you know? So it’s, it’s a competition
    0:08:08 type business, especially, you know, like in luxury real estate, but like in manufacturing or
    0:08:13 that’s the one warehouse that I’m in at right now, you know, they want their people to be satisfied
    0:08:18 and work hard and it’s a nice amenity for them. You know, was that, was it an apartment
    0:08:21 building that first location? No, the first location. So this is where I made the mistake.
    0:08:26 So whoever’s listening and wants to start your own vending route, make sure you’ve qualified
    0:08:31 the location thoroughly. So when I went there, they told me they had two shifts and it was 75
    0:08:39 employees. So I assumed that it was 75 employees for both shifts. Well, it turned out to be that
    0:08:44 there were 70 employees for the first shift. And then for the night shift, there were four.
    0:08:51 So I was thinking that this thing was going to be 150 employee place. And it was just a mistake
    0:08:55 on my part. You live and you learn, but you know, make sure you’re thorough and you ask those questions
    0:08:59 and make sure you understand what the, you know, how many people are working there. I mean, especially
    0:09:04 if you come across like one of these commercial buildings or office buildings, you know, what’s
    0:09:08 the vacancy? Okay. Well, that’s great. But how many people, how many of these suites and
    0:09:13 these people are working from home, how many of these companies inside this office building
    0:09:18 are supplying goods for free, you know, cause it might be like a wealth management, you know,
    0:09:22 team or office in there that has maybe a hundred employees that go in there, but then, but they’re
    0:09:26 supplying everything for their employees for free protein bars, water, all that stuff. That’s,
    0:09:32 that’s going to deter you to them from going there. So just make sure you’re very thorough with,
    0:09:36 with like asking your questions once you go there, just so you’re qualifying the property
    0:09:40 correctly. Because they might say, Hey, we’re 80% occupied, but if there’s, they’re only reporting
    0:09:47 into work two days a week, it’s not a lot of foot traffic. Yeah. 80% times 40% of the week is a
    0:09:54 little bit, a little bit lower. Is there a sweet spot that you found in terms of, you know, building
    0:10:01 size, number of residents, number of workers, or, you know, before anything lower and just like,
    0:10:06 it doesn’t really make sense. If I’m evaluating a property site, it’s got to have for residential
    0:10:12 real estate, it’s got to have a minimum of 200 units. Okay. And I don’t like garden apartments.
    0:10:17 So I don’t want like the, the machines being in a clubhouse. And then there’s a 800 units that are
    0:10:22 like a four block radius. And then people have to walk to the clubhouse. I don’t like those.
    0:10:26 I need a building that is a, it’s all one building. So the elevator takes you down to the
    0:10:31 vending machine. You know, it takes you up. You can’t walk outside because again, convenience.
    0:10:37 Yeah. Manufacturing facilities. I would want to be in there with at least 150 employees.
    0:10:42 If it’s an office building, I mean, I’ll tell you, I’ve been looking at some of the most beautiful
    0:10:47 skyscrapers in downtown Chicago for the past eight months. And I’ve had a ton of meetings with a lot
    0:10:51 of them down there because I’ve just been getting referred to them, but I would go through the same
    0:10:55 questions now of when I’m asking them, okay, what’s the vacancy? Oh, 60%. How many people are working
    0:11:00 from home? Oh, well, you know, it’s Mondays and Thursdays are there’s about maybe a thousand
    0:11:05 people through the turn dial, you know, and then maybe Fridays there’s maybe 300. I’m like, okay,
    0:11:09 so we’re working with like around 2,300 people a week. So times that by four, you know, we’re like
    0:11:15 around 9,200, you know, for the month. It’s like, I’m like, all right. I’m like, but I don’t know
    0:11:18 like how good it’s going to do. And a lot of these commercial buildings, they have these empty
    0:11:23 seven 11s or the bookstores that they used to have where they were cooking before COVID, you know,
    0:11:28 they got all these empty spaces, but I just don’t want to be the Guinea pig. So what I’ve been doing
    0:11:31 is, and I haven’t got anyone to take one yet. Mike has been a lot better than me. He’s actually had
    0:11:36 some people that have subsidized. So what I do is, is with those commercial buildings, just so I’m not
    0:11:41 losing in the beginning is that I will go in there and then I will offer them. And I’ll say here, I
    0:11:45 don’t know what your location is going to go ahead and do. I go, but I need a, and I’ll work my numbers
    0:11:49 backwards with like what I need to be profitable on that location. And I’ll just say, for an example,
    0:11:53 I need to make $2,000 in revenue. That way it could cover my cost of goods, my stock or any
    0:11:59 spoilage. This monthly or weekly? Monthly. Okay. Yeah. So if the machine without me knowing it,
    0:12:04 if it goes in there to does $1,300 a month, you know, okay, I’m going to invoice you for the
    0:12:09 difference of $700 where you’re building or your owner is going to have to pay. I know you guys want
    0:12:15 these amenities and stuff like that, but I can’t take that risk of being a Guinea pig here and having
    0:12:19 this thing, having me lose money. And then I have to move the machine for relocation and all that.
    0:12:23 And then like, I’m, I don’t win, you know, it’s not, it doesn’t set me up for success. I haven’t
    0:12:28 had anybody take me up on that yet. Mike has maybe done two or three of those out for him out in the
    0:12:32 West, out in Oregon by you guys. Like he has done, like he’s been like a master at it.
    0:12:38 Got it. So that is, so that’s the pitch is like, look, we could offer these, um, amenities,
    0:12:43 snack, drink, you know, food service ourselves as the business owners, or we could hire
    0:12:47 Anthony to do it. And we understand he’s got to make some money and this is his minimum.
    0:12:50 And if it doesn’t hit that minimum, then we’re going to have to subsidize it,
    0:12:55 but it’s still worthwhile because it keeps our employees, you know, keeps the tenants happier.
    0:12:58 That’s the pitch anyways. Yeah, exactly. Yeah, no, absolutely.
    0:13:02 More with Anthony in just a moment, including what happens when your prospect building
    0:13:07 already has a vending machine and how much you might have to pay to place a new machine right after
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    0:15:27 Shopify.com slash side hustle. I asked Mike the same question, like if this building has been around for
    0:15:33 10, 15, 20 years, like have they literally never thought about this before? It’s hard to imagine
    0:15:38 an office building or even a residential building that didn’t already have this vending machine in the
    0:15:44 lobby or in the elevator bay. What I have found out in this business is extremely archaic.
    0:15:50 All these property managers, majority of them had operators in there, but they just couldn’t get a
    0:15:56 hold of them or they weren’t stocking it. So what I do is when I go into an appointment, I tell them,
    0:16:00 hey, I’m local. You could call me. You’re going to call this cell phone number. You’re going to get me.
    0:16:04 Okay. And I’m going to get back to you right away. When you’re dealing with these property managers,
    0:16:08 these people that have decisions they have to make, they don’t want another headache of chasing you
    0:16:12 down as a vendor, you know, and that, cause already doing that and dealing it with all these other
    0:16:14 fires that they’re dealing with through the building. They’re dealing with the painter,
    0:16:18 the scaffolder, the window company, the, you know, all these other different trades that they’re
    0:16:22 dealing with. If you just call and you give them a nice experience of customer service back,
    0:16:27 it’s refreshing to them. So when I go look at a property, I put a proposal together. I send it,
    0:16:33 I take pictures and video. I send it over to my mock-up guy. He gets it over to me within 24 hours
    0:16:36 and I send them a proposal within 24 hours. And every single time when I do that,
    0:16:41 they are floored away of how quickly they got that proposal. So get back to people quickly,
    0:16:45 you know, set expectations from the beginning. A lot of these, like I said, a lot of these property
    0:16:50 managers, they are, they’re, they’re worried about when is it going to be stocked because it hasn’t
    0:16:54 been regularly stocked. So I, I go on that first meeting and I set up the expectation. I tell them,
    0:17:00 I go here, when I’m, when we sign up, I’m going to let you know what day your property is going to be
    0:17:05 stocked on. So then that way, if you’re getting down to like four Cokes or three Snickers, I don’t,
    0:17:10 I don’t need to have 30 property managers texting me. Hey, it’s getting low. I’ve already set the
    0:17:14 expectation of knowing that, Hey, your machine is going to be filled up on Tuesdays. So if it’s
    0:17:18 Monday or Sunday and it’s low, I mean, we’re going to be refilling it shortly. So they know I’m coming,
    0:17:23 setting that expectation. And I let them know after the first month, if I feel like your machine needs
    0:17:27 to be stocked twice a week or three times a week, we’ll make the adjustments in our route schedule.
    0:17:31 we’ll make sure that it’s going to be filled. Okay. So you find a lot of time you’re conquesting
    0:17:39 market share from some legacy providers that have gotten, um, you gotten complacent or, you know,
    0:17:44 they’re not answering the phone. They’re not performing the way that you would like for somebody
    0:17:48 who’s new to the business, who’s young and hungry, who wants to go out and get it with a, with a more
    0:17:52 modern experience or more modern machine. A hundred percent. Okay. Because a lot of the locations that I go
    0:17:56 into, some of them had the same machines that I had in, but the other half, you know, they had
    0:18:00 maybe the old school coil machines that maybe when me and you were growing up that we would see.
    0:18:07 Yeah. I remember, you know, banging on, come on. Exactly. You know, it was like, so now I go in,
    0:18:12 I show exactly now this new machine, these new machines that I have. And, um, you know, they’re
    0:18:16 blown away, you know, they’re blown away. Okay. So that’s what’s in the proposal. The proposal says,
    0:18:20 this is the machine that we’re going to use. You need to check out the specs, the model number,
    0:18:24 you know, how, what it’s, what it could potentially hold in terms of inventory. This is when we’re
    0:18:29 going to come by your stocking, restocking day is Tuesdays. And, you know, here it is sign on the
    0:18:36 bottom line. Are they looking for concessions from you in terms of, well, you’re going to take up,
    0:18:41 you know, 12 square feet of our floor space. We’re going to charge you rent for that on a monthly
    0:18:47 basis, or we’re going to charge you a percentage of sales. Like what’s, what’s typical in terms of
    0:18:52 that arrangement? So usually there’ll be a rev share agreement that I’ll give them when I go
    0:18:56 into there. You know, when I first initially thought when I got in this business, I’m like,
    0:19:00 ah, do I give rev shares? Why not? But I don’t need Anthony 2.0 coming down the line and offering
    0:19:04 rev share to all my buildings and trying to boot me out, you know, uh, you know, a year down the line.
    0:19:06 It’s always another person coming down the line.
    0:19:11 Exactly. After I just spent $400,000 on equipment, you know, this past year. But like,
    0:19:16 what I’m saying is I go in there and I say, here, I offer it from them to the beginning of
    0:19:21 a rev share. And because I want to view it as a partnership, if I’m doing the job of what I’m
    0:19:26 doing and I’m constantly evolving, uh, and I’m making certain changes and I’m doing different
    0:19:32 things there, like with the machines and trying out new products. And I’m just very, I tell everybody,
    0:19:36 I’m a very collaborative person. I don’t care what it is to put into these machines. I don’t care.
    0:19:41 Like I will put whatever I have my variety that I put in there initially because I tell the,
    0:19:45 I tell everyone it’s like dating, you know, it’s like a month or so. And so you kind of learn that
    0:19:49 building. What do they like? Do they like Pepsi? Do they like Coke? Do they like Doritos? Do they
    0:19:54 like Cheetos? Like, do they have more protein? Do they like kind bars? If somebody has a suggestion,
    0:19:59 that person, that resident could scan that QR code and they could go ahead and send that back to me.
    0:20:03 And my staff gets it. And we review those weekly. And then we make those changes, you know,
    0:20:08 on certain those machines. If somebody has got a request for, um, a La Columbe black coffee,
    0:20:12 I’ll go in there and I’ll take out one of the drinks that are maybe not selling. Maybe the Pepsi
    0:20:15 isn’t selling and I’ll just replace it the following week and put it in there.
    0:20:19 Okay. That’s, yeah, that’s kind of cool to crowdsource that wisdom a little bit. Yeah.
    0:20:23 You can take a stab at the beginning. This is what we’re going to put in.
    0:20:23 Yeah.
    0:20:28 And then you get some data pretty quickly. If you got 200 residential units to say, well,
    0:20:32 what’s, what’s actually moving here? And then take out the bottom 10%, bottom 20%,
    0:20:33 try something new.
    0:20:37 Exactly. No, absolutely. You know? And then basically that’s kind of like what I do. So
    0:20:41 if I get those suggestions, I’ll review those weekly. And then I basically do a review of all
    0:20:43 the machines, like, you know, basically monthly.
    0:20:46 Okay. On the rev share side, what’s typical?
    0:20:52 Three to 5%. Yeah. So when I go in there and it’s of gross sales, you know, because, um,
    0:20:56 if you do it off profit, like, you know, profit could get like a little, it’s, it’s a little
    0:20:56 tough.
    0:21:00 Not, not a ton, but it’s, it’s just something to throw the property management company or
    0:21:02 throw the building owner.
    0:21:06 Throw the owner. Yeah, absolutely. You know, it’s more about them getting a little bit of
    0:21:10 something back. You know, they feel validated that they’re getting something for return for
    0:21:10 this amenity.
    0:21:15 Because the alternative is they could just do it themselves. And I’ve been reviewing some like
    0:21:20 performa, like real estate syndication type of documents. And there’s a line item on there
    0:21:25 for like laundry and vending. Like they count on this as the investment group as part of their
    0:21:31 revenue. And so there’s some segment of the building owner populations like, no, we’ll just
    0:21:36 keep that in house. We’ll keep, you know, all that margin. But there’s another segment, like the kind
    0:21:40 that you’re catering to is like, we don’t want to deal with the logistics of product and restocking
    0:21:44 and machine maintenance or anything like that. We’ll just, Hey, you want to give us 5%? Cool.
    0:21:46 You, you deal with it.
    0:21:50 Yeah, they don’t. Because a lot of the people that I’ve experienced with is that they just have
    0:21:54 so many fires that they’re putting out, fix this punch list on this unit here, this move in there,
    0:22:00 like all this stuff. So like I am, you know, there’s just, there’s just a lot of, you know,
    0:22:05 fires that they’re putting out and to have them focus on restocking. That is just something that
    0:22:09 it’s like the ROI is not there for them. That’s not the best use of those, uh, those property
    0:22:09 managers time.
    0:22:15 Got it. So you mentioned, you kind of alluded to this equipment cost here. What does a vending machine
    0:22:23 cost? What is, what’s your take on financing versus buying versus new versus use? Like lots
    0:22:24 of different routes that you can go here.
    0:22:30 I have like five different machines, which is kind of hectic because now I’m dealing with five
    0:22:34 different operating systems, uh, in their backend and trying to have them all communicate to each
    0:22:39 other with me, just pulling reports and all that stuff as well too. So, um, it’s a little bit of a pain
    0:22:43 in the butt, but, uh, I’m working through it. It’s not like, like, it’s not like hard and it’s
    0:22:48 like so much like extra work, but it is, you know, it is a nuisance in contrast to like the Southwest
    0:22:53 model where we’re going to fly one type of airplane. So every, you know, any mechanic can work on any
    0:22:57 plane, like that kind of thing versus, okay. It adds just a little bit of complexity.
    0:23:02 Yep. Absolutely. So like the, I have a futuro combo machine, which it might be like one of those
    0:23:07 ones with like the coil and that one takes cash. You know, those, I have a, I have four of those
    0:23:13 machines at a shelter and those cost me like around 5,000 and I bought those refurbished.
    0:23:18 Okay. Brand new. They would probably go for 6,500. I think is the new pricing as of 2025.
    0:23:24 The micro markets. I have three of those. When I, when I say micro market, those are like those open
    0:23:32 markets, people, you know, honest policy people could check out at a kiosk, you know, and those roughly,
    0:23:37 and then I’d have to build and put those together and those run anywhere from like eight to like,
    0:23:42 nine grand of what those are. But in those items, you got to look because you have some theft,
    0:23:48 you know? So it adds a little bit to my guy when he goes to stock it. Cause one of our policies are,
    0:23:54 one of our processes are when he goes to restock that micro market, he counts, he, he stocks the
    0:23:59 whole unit. And then he has to go and verify all the inventory that is there, every single item.
    0:24:04 And then if there’s 10 Cheetos that says on the system, but there’s only physically eight,
    0:24:07 he has to change it to eight. Cause what happened to those other 10? Well,
    0:24:12 somebody probably stole it. Yeah. You know? So those are the micro markets. I have Stockwell’s,
    0:24:20 which are an AI smart machine. Those run like around like eight grand, like 80, like nine grand,
    0:24:26 probably once, once it’s delivered with freight. And then the newest and latest machine that I’ve been
    0:24:31 installing, I’ve installed 33 of them within the past four months has been these micro marts.
    0:24:36 so they are a refrigerator. They’re AI power machines work like a Stockwell, but they hold
    0:24:43 more inventory, but they actually have a video digital board that runs on the machine. So,
    0:24:48 which is very powerful for me because like I can run ads on there is what I’m feeling like what I can
    0:24:52 do down the line. Once I have the data and that could be additional revenue that I could get in without
    0:24:57 even like, I haven’t even tapped into yet. Sounds fancy. Dude. When I was installing one of these last
    0:25:02 weeks in the Fulton market area, which is like an emerging area, like in the West loop in Chicago,
    0:25:07 like it’s like where Google has their space and there’s new buildings being built all the time
    0:25:14 over there. The property manager was doing a tour, a owner’s tour and I was installing them. And when he
    0:25:17 was, when he was walking, when one of the people were walking by, they like looked at it, they took a
    0:25:21 picture and you know, because they couldn’t believe what they were seeing. It’s not like anything that
    0:25:25 they have seen. It’s a really good looking machine. So property manager comes around the corner and
    0:25:31 gives me a fist bump, you know, cause I made them look good on his tour. Nice. What are those things
    0:25:37 run you? So those with freight, they are like around like 12 K on there, you know, so they’re a little
    0:25:45 bit more expensive, but I’m, I’m, I’m counting on the ad space that I could potentially be selling down
    0:25:49 the line. Once I have the data in front of me, Hey, I’m at a 500 unit building. I’ve had,
    0:25:55 you know, there’s a monthly, I have over, you know, 800 transactions. There’s been this amount
    0:25:59 of dollars, you know, and then, Hey, Coke, Pepsi, Chicago Cubs, you guys are playing the Cardinals
    0:26:03 this week. Okay. But you want to put, you know, something in ad space on here for a hundred bucks
    0:26:07 a month or 50 bucks a month, you know, and run it. Okay. Yeah. Now you’re in the media business.
    0:26:11 Exactly. Right. Got a little mini billboard here for you. That’s what I’m hoping. I mean,
    0:26:15 that’s, that’s my goal there to kind of really increase the revenues on those machines. So like
    0:26:19 that, that is my goal. So next year, I’ll hopefully have a better idea about how that went.
    0:26:24 This is helpful at the risk of doing public math, which I’ve sworn off doing, but it’s kind of this
    0:26:31 upfront capital in equipment and inventory. And then, you know, a payback period of a number of
    0:26:37 months or potentially years, if it’s a slow location, but like, how do you think about a winning
    0:26:42 location or what’s kind of a target ROI, if you think about it that way, in terms of,
    0:26:44 you know, the payback period on one of these machines?
    0:26:50 So with me being initially started, I wanted to increase my cash flows right away on these,
    0:26:56 on these routes that I had. Cashflow was very important to me. So I actually ended up paying
    0:27:03 some of my first locations cash just so I didn’t have a finance payment. And that way I was able to
    0:27:08 increase like my cashflow net. I wouldn’t have to factor that, you know? So one of those machines
    0:27:16 that I bought was like nine grand with, it was doing like 23, 22 to $2,500 a month. So my net payment
    0:27:23 of like what would come to me off of all that would be like around like 750 or 800 bucks. So I was like,
    0:27:28 okay, my net payment is 750, 800. I’m going to break even on this and like less than a year. And then like,
    0:27:34 if I look at my return on that, like every year over going over, like I’m going to be making that
    0:27:38 it’s like a hundred percent return. So I’m like, right after it’s paid off. I mean, there’s depreciation,
    0:27:43 there’s maintenance involved, I imagine, but you’ve covered your expenses and then it’s all gravy.
    0:27:46 Yeah. Then it’s all gravy. And then like, I’m running the numbers. I’m like, okay, here, it’s
    0:27:49 like a, each year it just goes up a hundred percent return, return, return, return. And then obviously
    0:27:54 there might be maintenance and it might not be go up as high each year’s as that. But so when I was
    0:27:58 looking at the numbers, I was like, oh my gosh, I’m like, I have to like, I’m making like 8% over
    0:28:02 here. I’m like, I’m just going to take my money out and then just invest it into my machines. You
    0:28:06 know, it’s like a better return. Right. Cause if you’re looking at a a hundred percent return
    0:28:11 potentially. Yeah, exactly. So that’s the way I looked at it, you know, initially now what I did
    0:28:16 was is that since I was growing, I leveraged like financing capabilities, you know? So some of these
    0:28:21 places had, um, financing options. Basically what that meant was it would be like 0% down and then
    0:28:25 they would finance it over 60 months and then maybe be like a 12%, you know, interest note.
    0:28:31 And then maybe that machine would cost me like 160 or 175 bucks a month, you know? But if I’m making
    0:28:37 1500, $1,600, you know, the one 60, one 75, it really wasn’t, you know, the end of the world,
    0:28:41 like for me to go ahead and pay that, make that payment. Cause now I got extra cash where I could
    0:28:47 go reinvest back into the business by just, you know, buying inventory, you know, building out the
    0:28:51 warehouse and all that stuff as well too, which I’ll kind of talk about like how my transition went from
    0:28:57 like me actually like growing. And then when I actually hired my first person and like when I
    0:29:04 actually did that. Yeah. But yeah, so that’s kind of like where I was at within regards to like
    0:29:08 evaluating these things, if I should pay cash or if I should go ahead and finance it, I will say
    0:29:13 besides those first couple of machines that I paid cash, I financed every single one since.
    0:29:19 More with Anthony in just a moment, including how he turns one location lead into three and hiring some
    0:29:23 help. So we didn’t have to keep stocking the machines all by himself right after this.
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    0:31:49 Okay, this is really helpful because yeah, I think we hear all $400,000 in equipment costs. Like, you know, the
    0:31:56 jaw kind of hits the floor. But there are different creative options. Think about your return on monthly
    0:32:04 cash flow, right? If you said, Oh, my financing payment on this machine is $175, $200 a month. And I’m clearing, call it
    0:32:12 $300 even in monthly profit on maybe $1,000 in sales. Like if we’ve got those, that’s even like really low
    0:32:18 margins. You’re paying for the machine, you’re paying for your inventory. And even if you’re breaking even
    0:32:22 for the duration of that payment period, like you’re adding equity to the business, which is another
    0:32:26 really interesting thing. It’s just like, yes, there’s this monthly, you know, semi-passive cash flow
    0:32:31 play. But there’s also like, okay, now if I’ve got this route that’s doing 50, 60 grand a month,
    0:32:38 like there’s a multiple that a new another vending operator would come in and buy that from you. Did you consider
    0:32:45 buying existing routes like to grow through acquisition, if you know, from that old tired operator that you just wanted
    0:32:50 out? Or has it all been kind of new, new conquest or new, new placements?
    0:32:56 No, but I actually we I actually bought one in downtown Chicago, there was a kid through the community, Mike’s community
    0:33:02 that was moving back home. And we, I basically bought it from him and we transitioned him out as
    0:33:07 he moved back home. And I basically took over his route. Okay. When I joined his community in like
    0:33:12 October of like 2023, he has like a lead generation service and stuff like that. So I like paid for him
    0:33:16 to handle all that stuff. So as I was doing that, I was doing pop-up, pop-ins, hitting the ground and
    0:33:21 everything. Like it was very like light for me, like in the beginning, like I, like I got some leads, but
    0:33:26 like they weren’t really like good locations to do. And then like February of 2024, it just like all
    0:33:30 happened like a waterfall. Like every property manager was answering the email campaigns that
    0:33:35 his team set up. And it was like, boom, boom, boom, boom, boom. And I was like, what the, yeah, it was,
    0:33:41 it took me off guard. So I went to every one of those meetings and I closed them. Now I live an hour and a
    0:33:46 half away from the city of Chicago. So I didn’t want to build a business model where I had to go down to
    0:33:51 the city. I wanted to build it out by my house and I wanted to do it within like 25 minutes of
    0:33:56 driving. Didn’t work out like that. So I pivoted in my business and I ended up getting a storage unit
    0:34:03 downtown, started off in an 80 square foot unit, went to 150 square foot unit. And then we just like in
    0:34:08 September of last year, you know, we went to a 700 square foot unit spot. You know, when I went into
    0:34:14 those meetings with those property managers, I went in there and I closed every single one of them.
    0:34:18 And then what I did was the reason why I was able to grow so quickly was I was able to turn one of
    0:34:24 those leads into three other locations by saying, Hey, you have another property manager. You have a
    0:34:28 regional manager that oversees other properties that would like to see our, get value from our
    0:34:32 amenity and see those other buildings. And then it was just like, introduce me here to there. I would
    0:34:36 go look at those things, put the proposal together for that one and then close it and go.
    0:34:41 So turning one customer into two, turning one lead into three. Say again, how are you incentivizing
    0:34:44 those people to introduce you to other property managers?
    0:34:47 So like going back to the rev share, like people will talk about it and say, Hey,
    0:34:51 will you offer rev share? Yeah, I do. Well, and then what I would say is like, okay,
    0:34:56 it doesn’t start until six months after. Cause I have a huge front upfront costs of like buying the
    0:35:00 machines and everything like that. I’m like, so what I’ll do is I’ll start rev share after six
    0:35:04 months, but I will expedite, I will cancel that out and expedite the rev share for you.
    0:35:08 You know, if you refer me to over three other sister properties that you have within your network
    0:35:11 and they’re like, Oh, well, we’ll take it. Some of them, some of them jump on it. Some of them
    0:35:16 don’t majority of them did. And then I was able to get into these other, you know, locations relatively
    0:35:22 quickly and kind of grow the route pretty quick. Do you find that? Is that just a virtue of like
    0:35:26 podcasters, no other podcasters, property managers, no other property managers. So it’s just like,
    0:35:29 well, this, you know, ownership group just has other buildings around the city.
    0:35:34 It’s more of that property manager, the company that they work for, how many buildings do they manage?
    0:35:39 Yeah. Okay. Okay. And there’s some of them out there that manage 700,000 properties throughout
    0:35:43 the United States. There’s other ones that manage 500,000. Yeah. But there’s also other ones that
    0:35:47 are like smaller, which are good, you know, that you can go in and they might have 20 properties and
    0:35:51 you could gain access to all 20 of those. So it all depends.
    0:35:56 Yeah. So then you have a warm lead versus a completely cold, cold call or cold email to some
    0:36:00 random property manager. It’s like your coworker or your peer, you know, around the corner,
    0:36:05 you said we ought to get in touch and we can start that conversation. At what point do you bring on
    0:36:09 somebody to help stock these things? It sounds like you’re spending a lot of time on the business
    0:36:15 development time. Yeah. Meetings with property managers, dealing with the higher level type of
    0:36:19 stuff, but at the same time, like, oh shoot, we’re sold out of Snickers on third street. So now I got to
    0:36:23 go over here. It’s like, talk to me about the logistics maybe early on and then what that kind
    0:36:28 of has transitioned to today. Absolutely. So my first machine was installed of December of 2023.
    0:36:33 I then had a bunch of other, these ones, I had another one installed in January 23 or 24 and then
    0:36:37 another one in March of 24. So I had three that were up and running like out in the Western suburbs,
    0:36:42 like by me that I was handling and I was using a, I was basically using the third car garage out of my
    0:36:48 house for this, which my wife, you know, God bless her. She’s been unbelievably supportive and amazing,
    0:36:52 you know, throughout this whole process. But you know, she was like, okay, I don’t know if I want
    0:36:58 to make this into our warehouses, our garage, you know? So you had to battle that stuff for a little
    0:37:03 bit. So then once I started growing into the city and then when I bought that route in May of 2024,
    0:37:09 I had them still stock the route in May for me. So it was good. Cause it gave me like time to get my
    0:37:13 stuff settled down there in the city, find a storage unit, you know, which was a pain in the butt,
    0:37:18 you know, because a lot of these life smart and life cubes and life storage facilities,
    0:37:22 they don’t allow you to have delivered food there cause they don’t want infestation. So I was
    0:37:28 actually able to find a place that was basically like a shared office space that, that hosted weddings
    0:37:31 and stuff like that. So they didn’t care about food and they had a loading dock and everything.
    0:37:36 So I was thinking down the line with me growing this, I need to find something with a loading dock.
    0:37:40 So if there’s a pallet that’s going to be dropped off once my route gets big enough,
    0:37:45 like I need those tools and that accessibility eventually down the line. So that way I’m not
    0:37:50 jumping to another location. Okay. I didn’t even think about that. Like, yeah, you got to have an
    0:37:56 animal proof type of space. Are you at that point now ordering like from, I don’t know, from
    0:37:59 corporate or like a distributor? What happened? Like, how do you get the stuff?
    0:38:05 Yeah. So what I did was originally I was buying all the stuff from the big box stores, Mike,
    0:38:10 but what he did was he actually went with like the mothership since that community has grown so much.
    0:38:15 And he basically negotiated distributor ships with all these different companies. And he went there
    0:38:20 with the volume basis of the community. So it was great. So what happened was we went to this one
    0:38:27 distributor and then now I could have pallets being dropped off at my warehouse now, because now where
    0:38:33 my route is at, like I order a lot of inventory weekly last month’s cost of goods for me when I
    0:38:41 did 65,000 was like $27,000, you know, and cost of goods again, a higher number because I’m buying,
    0:38:47 I installed so many machines. So I had to install and stock so many machines that were bare right now.
    0:38:53 That number will come down once, once it’s stabilized. Yeah, exactly. So what happened was I started
    0:38:58 interviewing people last year in June. I was stocking all the stuff myself in June. Mike really
    0:39:02 pushed me because Mr. Passive is like, you can’t be stocking these machines. You know, you’re not
    0:39:07 saying that you’re not saying I’m not good enough for a 25 hour job, but like my skill set, I should
    0:39:11 be using it and focusing on stuff that’s 800 or 900 or a thousand dollars per hour. I had to focus on
    0:39:17 business development and growing the route. Yeah. So he’s like, but I’m like, Mike, I can’t like afford it,
    0:39:21 you know, because I’m, I won’t be in the red for a little bit, you know, with bringing on a guy and all
    0:39:27 this stuff. He’s like, just do it. Just like, all right. So I did it. I went out there, I posted an
    0:39:33 ad and I was interviewing people and I was interviewing people based off of their car and
    0:39:37 their van. And do you have a van? Do you have a truck? Cause I needed somebody to put all these
    0:39:42 tow containers like in there. So I’m telling Mike and he goes, Anthony, he goes, just buy a van. I go,
    0:39:46 Mike, I go, I’ve talked to you in two days. Every time I talked to you, you’re costing me money.
    0:39:50 You’re costing me 30 grand here, you know, with a van I got to buy now and all this stuff. But
    0:39:54 you know what I bought in and he goes, you know what, Anthony, you have to,
    0:39:58 because how are you going to grow the route? If you’re going to be stocking and doing these machines
    0:40:02 six hours a day, you know, when are you going to do it? You’re never going to see your family.
    0:40:06 It’s going to be like another job for you. Yeah. The driver that you hired because he had a van
    0:40:11 leaves for whatever reason. And then you’re back to ground zero. Yeah. Back to ground zero. So I bought
    0:40:16 the van. I bought one of those four transit connect vans. They’re like 103,000 miles on it. I bought
    0:40:21 it, put zero down. It was like a $300 a month, monthly payment. Car insurance is maybe like a
    0:40:26 buck 75 or something like that. So I bought it. Then I was, I went back to interviewing people and I was
    0:40:31 able to interview people based on the best quality candidate that I could get instead of worrying
    0:40:36 about their, if they had a van or a car or a truck. Yeah. Yeah. So I was able to do that. I ended up
    0:40:41 hiring somebody, brought them on. It’s nice that the facility that I have my warehouse at,
    0:40:45 they allow me to park in their parking lot. Now it costs me a hundred bucks a month, but
    0:40:51 that way I have the car parked there, you know, on site for my, for my guy to use.
    0:40:55 Yeah. And at that time I had like 2000 units I had at the time.
    0:40:58 Sorry, like rows of product in a machine?
    0:41:02 No. So what I mean, 2000 units, I meant like 2000, like luxury apartment units over five buildings at
    0:41:06 the time. Okay. Got it. Got it. Like one building was 200 units. The other one was 250,
    0:41:12 one was 600, you know, so I had 2000 units. So I needed to hit the pavement, start going around and,
    0:41:18 you know, start building that up, you know? So just this past month, I’ve eclipsed 10,000 units total
    0:41:27 across my whole locations. And I have like 36 locations actually now. I’m counting the three that
    0:41:32 are going to be delivered and it would be installed here this week. But, you know, I would have not been
    0:41:39 able to add 8,000 units to my route if I was picking and stocking. So like, sure. Thank goodness. I took
    0:41:44 his advice and I leaped and it sucked. I mean, I was nervous about it initially, but you know,
    0:41:50 I jumped and I went after it, you know, I don’t want to say like a cliche saying, but like, you got to
    0:41:55 start being like comfortable with being uncomfortable. And I know that’s a cliche that a lot of people say.
    0:42:01 And literally that’s what I did. And I leveraged myself and I went after it.
    0:42:07 Yeah. It’s that kind of hold your breath for this short-term period. And it’s like that in a lot
    0:42:11 of side hustles where it’s like, I can kind of see the light at the end of the tunnel and I know it’s
    0:42:16 going to be uncomfortable to get there, but hopefully it’s a short-term thing. And I believe in the
    0:42:21 business. I believe we can get there, but it’s, it’s not going to be fun for a minute.
    0:42:26 Yeah. You know, and it’s going back to that cliche. Like I talked to somebody the other day and he’s
    0:42:29 like, Hey, Anthony, I really want to get on. And he told me this and he was like, you know,
    0:42:33 I’m an IT guy and I’m an introvert. And you know, do you have to be really good at sales? Like when
    0:42:37 you go out and all this stuff. And I’m like, I’m like, here man, you are, you’re going to not saying
    0:42:41 you have to be the best at sales. I’m like, my pitch now is totally different from when I started 15
    0:42:45 months ago. I go, but I asked him, I go, are you married? You have a partner? He goes, yeah,
    0:42:48 I’m married. I got two kids. I go, well, dude, I’m like, you had to sell your wife on marrying you.
    0:42:54 You know, I’m like, you had some type of sales quality to convince her to know that she wanted
    0:42:59 to spend the rest of your life with you. I go. So I go dig down. You have the ability
    0:43:04 and just know that it’s a numbers game and you’re going to hear a lot and a lot of no’s before you
    0:43:08 hit a, hear a lot more yeses. And you’re just gonna have to be, you have to get through it. And
    0:43:11 it’s just a numbers game, brother. And you just have to work through it.
    0:43:14 What kind of common objections do you hear from property managers when you
    0:43:17 are making the initial outreach or even after you sent your proposal?
    0:43:23 With them, it’s always like follow-ups because vending is not like their first priority.
    0:43:29 They’re dealing with so much other stuff that’s going on there throughout the building. So there’ll
    0:43:35 be times where I send a proposal and, you know, I won’t get assigned one back for a month and a half
    0:43:40 or two. You know, there’s one right now that I’ve sent over last July and I’m still popping in and
    0:43:45 just touching base and doing all these different things monthly because that’s the name of the
    0:43:49 game in sales and pipeline. You just got to build your pipeline up. And then once one says yes,
    0:43:53 one will say another yes. I mean, I got an email last week from somebody. Hey, Anthony, I talked to
    0:43:58 you back in October. When can I get the machines in? I’m like, okay, sounds good. Nice to hear from
    0:44:03 you, you know, but like, uh, so it does take some follow-up. It does take some sales strategy of like
    0:44:08 how you want to go ahead and follow up. You know, you don’t want to be following up with people saying,
    0:44:13 Hey, did you get my proposal? Where are you at now? You know, like I always follow up and I always
    0:44:18 want to add like some type of value. Hey, I, I just talked to the CEO and I’m going to be ordering
    0:44:23 machines this week. You know, can I get that signed proposal back where I can kind of add you to that
    0:44:27 order, you know, creating some type of urgency, doing some type of different type of sales follow-ups
    0:44:32 to kind of always add value. I’m not a big person of like, Hey, when are you going to get it back?
    0:44:36 Cause like if somebody reads that, like I know when I read it, when I’m so busy, like, it’s just like,
    0:44:39 I’m like, all right, uh, I’ll respond back to you later. Like there was no value, but it’s like,
    0:44:44 Hey, I made a new vendor. I’m going to be installing crumble cookies in our machines. Now what this
    0:44:47 guy’s gonna be installing crumble cookies. Oh my God. That’s so great. This is what, you know,
    0:44:51 and then they respond. Okay. Have you been able to get the kids involved at all? Oh yeah, no,
    0:44:57 absolutely. So on the weekends we do our Costco runs and do the picking in the garage. I’ll actually
    0:45:02 brought them to some locations with me where I actually stocked them myself because the stocker at the
    0:45:06 time couldn’t stock it for me. So I go, come on kids, let’s go, let’s get in the car and let’s go.
    0:45:12 And I got photos of them doing it. And I’ll tell you that, that was the main mission for me was to
    0:45:17 teach them entrepreneurship and work ethic when we first started. And then they were three and five at
    0:45:22 the time. And they’re now going to be five and seven here, you know, come in May, but just their
    0:45:28 transformation of their minds of like how they think about things like within regards of value.
    0:45:31 You know, we used to walk into target all the time. We used to always be like, okay,
    0:45:35 we got to get one, get something, get something. You know, now I taught them about like coupons and
    0:45:40 discounts. And then they would look at like, Hey, maybe this could be good, something value for the
    0:45:45 vending machine. And then, you know, something that I did not realize that they just got so obsessed
    0:45:50 with vending machines. Like, so like we’re watching Despicable Me 4 and there’s a vending machine in the
    0:45:55 back. Dad, there’s a vending machine in the background. Or if it’s a Taylor, like the Taylor Swift song,
    0:46:00 we’re listening to it in the car last summer and it’s her song, Cruel Summer. And like 48 seconds
    0:46:05 into that song, there’s a verse that where she says with the light of the glow of the vending machine
    0:46:10 hits your face or something like that. And then they went crazy, like in the backseat of the car, dad,
    0:46:16 vending machine. So like, um, that’s the stuff that really moves me, man. And that’s what motivates me
    0:46:23 every single day. Yeah. It’s just, that’s been so great for me to experience, you know, this past
    0:46:29 year is the impact of what it had on the kids. Because even when I was talking to other successful
    0:46:34 type people and just anybody actually, and they would always reminisce about, Hey, I used to go with my dad
    0:46:38 when he used to be a painter here, when my dad used to buy this, you know, and they’re, they get those
    0:46:45 little doses of real life experience, you know, uh, at such a young age. And that’s what I really
    0:46:49 want to instill in them. Yeah. It’s really cool. Cause it’s an example of a business that is super
    0:46:55 easy to understand. Okay. Buy something for a dollar, sell it for two. Yeah. And Oh wait, I didn’t have to
    0:47:00 be there to make that say, you know, that’s like that little flip that can switch from like, Oh, you’re
    0:47:04 grow up, go to school, get a good job. And, you know, trade time for money. It’s like, here’s this
    0:47:08 little fork in the road. It was, I think it’s really interesting that, and it’s cool that you’re exposing
    0:47:14 to them, that to them at a young age. Thank you. I was so addicted when I first got into this business.
    0:47:18 I would be checking my, I would be refreshing my sales reports weekly. I mean, I mean, I weekly, I mean
    0:47:23 like every like hour, like it was, it was so obsessive because I was so new to it. I would wake up in the
    0:47:27 morning. Oh my God, how much did we make overnight? You know? And it’s awesome because like in the city,
    0:47:32 you know, some of these kids, they’re going out for Halloween night or St. Patrick’s day. Like I know
    0:47:37 Saturday night between one and 4am, that thing’s going to be cleared out at these luxury apartments
    0:47:42 because these kids are just going to go back and just wipe it out. Yeah. Refresh on the reports or
    0:47:46 pulled. Yeah. That’s great. Any big surprises, whoops, surprises or mistakes. We’ll tee it up like that.
    0:47:50 Yeah. Like I said in the beginning, just make sure you, when you’re qualifying that location,
    0:47:55 make sure you’re asking all the questions, you know, make sure you’re figuring out how many people are
    0:47:59 working there. What’s the times that they’re working there. You know, just quantify that. Don’t assume a
    0:48:03 second shift is the same as the first shift like me. And then don’t overthink it. Like I come from
    0:48:07 a real estate world. That’s always says like location, location, location, same thing here
    0:48:11 with vending, but it’s foot traffic, foot traffic, foot traffic. So if there’s going to be foot traffic
    0:48:14 and there’s going to be people that are going to be walking by it, there are going to be sales.
    0:48:21 So just make sure that you are very conscious of the foot traffic that is there.
    0:48:25 Very good. What’s next for you? What are you excited about this year? Where do you want to take it?
    0:48:28 If you asked me 15 months ago, if this is where I was going to be at,
    0:48:33 I would be like, you’re nuts. There’s no way that would be here. So my goal is to be at a hundred
    0:48:37 thousand dollars per month. I’m going to reassess the business and see if I want to go ahead and
    0:48:42 double down or triple down and then grow it to a 200 or 300,000 or for even a $400,000 a month
    0:48:48 business. Wow. And then some serious, serious equity involved at that point. Now you’re talking
    0:48:53 about a multimillion dollar valuation. Yeah, no, absolutely. So like, these are some of the
    0:48:57 things that I’m like tossing around and going around about. So I’m trying to think, you know,
    0:49:01 where do I want it to go? Because I just don’t want it to get it too big where it pulls me away
    0:49:08 and my stocker, a guy that I hired, he only taken off four days in six months. So great hire that I
    0:49:14 had, but he was sick in January and he had the flu or whatever. So I had to wake my butt up and go out
    0:49:19 there and pick and stock and do it. And it sucked. It just did. It sucked. Uh, but my kid, he had a
    0:49:24 basketball practice. His first basketball practice started at 4 PM and I wasn’t missing it. So I told my
    0:49:29 wife, I go, you know, I’m going to wake up at 2 AM, go do the route, pick all the stuff to make
    0:49:32 sure that I’m back in time. You’re going to have to take care of the kids in the morning. She still
    0:49:36 works. She’s a public school teacher out here in the Western suburbs for 22 years. And she’s like,
    0:49:40 yep. She goes, I’ll do it. I’ll take care of the kids that morning. You go out and do it.
    0:49:46 And, um, so it’s been good. Like, cause to have a supportive partner like that has been like,
    0:49:50 I wouldn’t be here without her and with her support and just having the sacrifice and some of those
    0:49:53 days where I had to get out there and do it and hustle and not come home till late. Cause maybe
    0:49:57 the machine was delivered and the machine was acting up and it wasn’t working the right way.
    0:50:01 And I’m on the phone with customer support till nine o’clock at night and she’s handing the kids
    0:50:04 and putting them to bed. So there’s Murphy’s law for sure. No matter what.
    0:50:10 Absolutely. Yeah. Whenever you’re moving bulky technology, giant machines around physical
    0:50:14 inventory, there’s people involved. Yeah. Things are going to happen, but that’s part of being a
    0:50:18 business owner and you figure it out as you go. Absolutely. So this has been awesome. Anthony,
    0:50:23 I really appreciate you spending some, some time with us and schooling us on the rapid
    0:50:27 growth vending model here at Chicago. H and H vending.com. You can find them over there.
    0:50:32 Let’s wrap this thing up with your number one tip for side hustle nation. This does not have to be
    0:50:37 vending specifically related. This could be whatever entrepreneurial wisdom you’d like to impart.
    0:50:41 Yeah. So you are going to experience some adversity, but you’re going to have to push through it.
    0:50:48 And if you push through it and persevere, you will be successful. If you are, weren’t,
    0:50:52 if you’re thinking about a certain job that you’re at and you want to, Hey, I need a change or I need to
    0:50:58 do this. I tell somebody jump and make the jump and go ahead and do it and push forward and, you know,
    0:51:02 try to make it happen. So that way down the line, you don’t have any regrets, you know, and say, Hey,
    0:51:07 I should have tried this. I should have did this. Just go out there and try it. And then you’ll leverage
    0:51:11 yourself to make sure that you’re successful and it’ll happen. You’ll just have to push through it.
    0:51:15 That’s right. Keep your risks low, keep your upsides high and go to town. Um, again,
    0:51:21 H and H vending.com. Awesome episode. A couple of takeaways for me. You just alluded to this. Hey,
    0:51:26 real estate is, uh, the rule is location, location, location in this business, foot traffic, really
    0:51:32 similar to this location. How many people are going to be, uh, having exposure to this machine? How many
    0:51:35 people, you know, certain percentage of those people are going to buy something if you stock it right
    0:51:40 and figure out the right product mix there. And the other side of it is, yeah, on the surface,
    0:51:46 Hey, you know, buy the thing for a dollar, sell it for two simple, but on the backside of that is
    0:51:51 this, it’s a sales machine, right? How do we get in front of the decision makers? How do we do that
    0:51:55 consistently? How do we turn one lead into three? Really like that. Hey, well, the typical, you know,
    0:51:59 uh, moratorium on the, uh, rev share is six months just cause we got to pay back the machine. Like,
    0:52:04 I love this line. Hey, but we could shortcut that. We can cut that out. If you throw me to two other
    0:52:09 buildings, three other buildings really like that building and nurturing that sales pipeline and
    0:52:14 recognizing that this is not their top priority, right? Do the follow-ups and make sure that you’re,
    0:52:18 uh, top of mind. Cause there might be another Anthony knocking at their door, sending them an email,
    0:52:24 a cold calling them to, uh, to try and get his machine in, her machine in. So try and be top of
    0:52:29 mind, uh, on that front. We referenced episode 599 with Mike Hoffman, the, uh, the vendingpreneur,
    0:52:34 Mr. Passive on Twitter. Um, I think he’s got a discount for side hustle show listeners on the
    0:52:38 vendingpreneur community, not positive on that, but if you mentioned side hustle nation or side hustle
    0:52:43 show, I know he’ll take good, uh, good care of you on that and go back and listen to his original
    0:52:47 episode. If you’re interested in learning a little bit more, big thanks to Anthony for sharing his
    0:52:52 insight. Big thanks to our sponsors for helping make this content free for everyone. As always,
    0:52:58 you can hit up side hustle nation.com slash deals for all the latest offers from our sponsors in one
    0:53:03 place. That is it for me. Thank you so much for tuning in. If you’re finding value in the show,
    0:53:08 that is to share it with a friend. So fire off that text message for me to that person in your
    0:53:14 life who is looking for creative ways to make extra money, uh, outside of their job until next time,
    0:53:18 let’s go out there and make something happen. And I’ll catch you in the next edition of the
    0:53:20 side hustle show. Hustle on.

    Vending machines are a classic passive income source that continues to be profitable today.

    We had Mr. Passive himself, Mike Hoffman, on the show before to talk about how to scale up his vending machine business.

    And one of his mentees is here today.

    Anthony Kolodziej from H&H Vending scaled his vending operation from zero to over $50k per month in just 16 months.

    That’s 30+ locations, thousands of transactions, and a strategy that turns vending into something way beyond the old-school snack machine in the corner of a breakroom.

    Tune in to Episode 662 of the Side Hustle Show to learn:

    • how to land prime locations
    • how to negotiate deals
    • why he never says the word “vending” when pitching a property manager

    Want to go deeper? Check out Mike Hoffmann’s Vendingpreneur training program. (Side Hustle Show listeners get 10% off!)

    Full Show Notes: From Zero to $50k in Vending Revenue in 16 months

    New to the Show? Get your personalized money-making playlist here!

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  • 661: How We Sold $100k Worth of Golf Gloves on the Side

    AI transcript
    0:00:13 This listeners sold $100,000 worth of golf gloves on the side from his day job, and he’s here to break down the highs and lows of starting a direct-to-consumer e-commerce brand, willing something new into existence.
    0:00:21 I think it’s a pretty cool story from chipgolfco.com, Chip with two Ps, Randall Pulfer. Welcome to the Side Hustle Show.
    0:00:26 Thank you so much for having me, Nick. I’ve been a longtime listener of the show, so very, very excited to be here.
    0:00:41 Love it. Always love to showcase listener success stories. Stick around in this one. We’re going to cover how Randall came up with this idea, how he found the right manufacturing partner to make it reality, plus the marketing efforts that have worked to start to generate some profitable sales.
    0:00:55 Now, I want to start with your idea-generating process for this. Again, you go to chipgolfco.com to check these out, but it looks like the main value prop is to take a quality golf glove,
    0:01:12 where historically the choices, well, you want it in white, white, or white, but make it fun, right? To give it a little bit of a design that showcases the player’s personality. Talk to me about the inspiration, the idea to, well, maybe we can innovate on the design side here.
    0:01:26 Yeah, no, that’s exactly right. So, I myself am a golfer, as is my co-founder, Tyler. And, you know, Tyler and I met in college. And one of the things that we, you know, knew early on was that we both had entrepreneurial aspirations.
    0:01:40 And, you know, we wanted to find a product that we could sell. And we wanted to do it in an industry that we were passionate about. The golf industry was kind of booming. And we saw, you know, all these new companies coming out with these funky shirts and different styled hats and belts and everything.
    0:01:53 And yet, for some reason, golf gloves was like the one product that just, like you said, literally remained black and white. And we said, that just shouldn’t be. We looked online. We found a couple companies doing it, but the designs were pretty lackluster.
    0:02:02 And, you know, doing our competitive intel, we ordered a few of them, and they were extremely low quality. Patterns would peel off. They just wouldn’t really last that long. They didn’t really feel that good.
    0:02:09 I, myself, love a good leather golf glove. High quality. They last a long time. Makes for really great grip of the club.
    0:02:09 Yeah.
    0:02:17 And we said, why can’t we combine these two? A high quality glove, some good designs we’re seeing in all other aspects of golf. And so that’s kind of where the idea started.
    0:02:33 It’s an interesting example of trying to find some blue ocean in a big market, you know, and a big market with kind of a rising tide of interest. Hey, here’s an outdoor activity that anybody can go and do. And it reminds me a little bit of StrideLine.
    0:02:46 This is like the athletic licensed socks where, you know, hey, you can already buy shirts and hats and jackets and everything else with your team’s logo on it. But have you thought about socks? You know, here’s a little bit of a new space.
    0:03:07 Similarly, we just did the sunglasses episode with Mike Ettenberg. It’s like, well, you know, my uniform is dictated by work. But here’s like one little element where I could add my own style and personality to do these sunglasses for first responders. And so it sounds like kind of a similar play where nobody else is doing this or nobody else is doing this well. So here’s an opportunity to play.
    0:03:17 Yeah, no, it’s definitely like a niche in a very big market. I think a reason a lot of the bigger players haven’t done it is gloves have historically just not been like a super high margin item.
    0:03:43 I think a lot of these companies, it’s not their biggest seller. They’re much better off focusing on shirts and clubs and balls and everything. And so we said, well, we can focus on it. I mean, it’s perfect for us, you know, wanting to just have some side hustle income, see if we can’t grow this product. And, you know, we’ve found ways to continue to improve that margin. But, you know, it’s been a challenge in that sense. But it’s also opened up a huge opportunity for us. And like you said, kind of a big market with a lot of big time players as well.
    0:04:12 I want to pause and ask, you know, why physical product? Because a lot of times you’ll say, okay, I’m interested in golf. I have a passion for this. I see the growth chart going up and to the right. And so we’ve seen people do like content sites like Sean Ogle’s Breaking 80 comes to mind on like the content side. We’ve seen people do, okay, I’m going to, you know, sell into the golf space. I’m going to, you know, do drop shipping for these, you know, big garage size golf simulators or something.
    0:04:42 I think people could set up or we had David Paxton was doing like daily golf steals on an affiliate model where I’ll, you know, source the best deals on gear and send those out every day. And on the e-com side, okay, naturally, I’m going to have higher startup costs, because I got to order a bunch of these, I’m going to have potentially lower margins, I got to go pay for ads, like there’s a more, there’s more moving parts, like what attracted you to this model versus, you know, any of these others that could have, you know, scratched that same itch in the in the golf niche.
    0:05:12 Yeah, no, I mean, I’ve always kind of had an entrepreneurial mindset. And one of the dreams that I had when I was a young kid was I wanted to create a product and I wanted to see it in a store or I wanted to run into somebody in public and they’d be wearing it. Okay, something like that. So I’ve always been geared towards products. I also have an engineering undergrad. So a lot of what we do is physical product related, you know, we’re not necessarily all in on computer science or things that are very tech. It’s very product heavy. And so that’s kind of where my initial interest was.
    0:05:23 Interest came in. And then to your point about like choosing, you know, what product at the time I was living in an apartment. So I didn’t want to have a product that was going to take up my full apartment. I wanted something that was going to be a little bit smaller.
    0:05:35 And that’s kind of where gloves just kind of fit the perfect that fit the bill for lack of a better term. I mean, it allowed me to store it. It’s a natural repeat purchase as well, which I thought was really interesting where gloves are designed to not last forever.
    0:05:49 Sure. They wear out after a while. Yeah, they wear out after a while. And that’s sort of the intended, you know, that’s how they’re supposed to function. I mean, so it provides this unique business model where, you know, shirts, for example, people buy them and they usually keep them. They can wear them for a really long time.
    0:06:06 Gloves do kind of have to be replaced every once in a while. So yeah, I mean, the physical product stuff is just something I’ve always been interested in wanting a physical product. I can certainly tell you it probably would have been easier if I chose not to do something with inventory, let alone the number of SKUs that we have. But it’s been it’s been fun.
    0:06:33 Yeah, I mean, it does check some of these boxes of being really small, lightweight to ship, you know, decent price point where it’s not completely, completely commoditized. So there’s, there’s definitely some advantages to that. And it’s something where if I can, you know, I can design it once I can have it made, and I can sell the same thing, you know, not the same, not as elegant as software to multiple different customers. But like, you know, there’s, there’s some advantages of scale there, too.
    0:06:53 So I don’t mean to take a total, like, dump on on this idea. But just curious to get your thoughts on that. So what happens? What happens next? So you’re saying, like, we want to do the gloves. And now we got to find somebody to manufacture this or like, what if we just what if we just sold little stickers or decals to put on top of your existing golf gloves? Like, where do you go next?
    0:07:03 Yeah, I mean, I have never brought a product to market. And so kind of my first thing is most people is just Google start Googling around. We tried Alibaba tried to source some samples from there.
    0:07:27 And they all came back from various different countries that when we did a lot of our product market research, most of the big players were producing their gloves in Indonesia. So we kept Googling, you know, Indonesian glove manufacturer, and eventually came across a couple, sent some cold emails, as most people do, and got some responses back, did some sampling. And, and that’s how we found our current manufacturer that we work with. So it was just the old Google machine.
    0:07:44 All right, what you do in design yourself. And again, you go to chipgolfcode.co chip with two P’s, you can finally you take a look at some of the designs. They’re not overly complex, kind of like a repeated pattern, like almost emoji style. But like we do this design yourself. Did you have to bring on a designer? What was that process like?
    0:08:13 Yeah. So the designs we’ve done completely in house, which for someone, like I said, engineering background, I’m not the most creative, most artistic person. The first rendering of this was just in PowerPoint, just to get the, you know, the initial samples done. And we’re actually starting to get a little bit more creative with some of our designs and taking them outside of just the thumb and the Velcro latch, which if you see, that’s most of our, where our designs sit. Because, you know, we actually did a little bit of product market research and found that people do like having the simplified white glove.
    0:08:42 And that’s why we wanted to keep the majority of it white. That being said, we are moving into some different designs where we’re starting to design other aspects of the glove, like the, you know, the actually entire thing. So yeah, most of these were just done in house and they were rough at first. We’ve gotten better as we’ve gone. But yeah, the sampling process took a while to finally get the scale and everything right. And every time we did it, it was two to three months, you know, by the time the manufacturer actually can do the screen print and get it to you, ship it to you, go back and forth, it can take a little bit of time.
    0:09:01 Yeah, it’s painfully slow. And those early, it’s like, okay, come on, because we can’t really iterate and provide feedback until we get the thing in our hands and do all this stuff. But I love this idea of, hey, we noticed, you know, on the Wilson package or, you know, whoever else is making these, you know, big name brand golf clubs.
    0:09:27 It was made in Indonesia. So there’s a big hint. We can go try and find the same manufacturers. I remember talking with Chad Rubin years ago, and he was just talking about this direct-to-consumer play where you could almost find the same factory where Lululemon is getting their leggings made and just say, can I white label these? You know, can I, you know, make this design enhance? It was like really, really interesting how you could go out and find those actual facilities.
    0:09:35 And, well, I don’t have the same level of branding and marketing budget that they do, but maybe I can undercut that. It was like, oh, here’s an interesting way, or here’s my unique spin on it.
    0:09:47 So you go get the samples, you get a design or, you know, a fit that you like. And here, you kind of alluded to this as the challenging piece of all, you know, hands are not one size fits all.
    0:09:55 So now I got to, you know, order four or five different sizes of these. I got left-handed, I got right-handed, but trying to put together a minimum order.
    0:10:01 What was that minimum order? Do you mind sharing what the startup costs look like here?
    0:10:15 We did like an initial survey. We had pulled some Facebook groups, just like golf enthusiasts and said, hey, we’re thinking about making this product. What do you think? Can you input your size, your email? Try and get sort of an initial, almost like pre-order list.
    0:10:24 But also, we wanted to gather information on, like, what is the distribution of sizes out there? How many people are medium-large versus extra-large? Things like that.
    0:10:31 Because when we’re talking about an initial order, we wanted to make sure that we, you know, ordered it to a rough proportion that we actually think we’d be able to sell through.
    0:10:38 Is it, like, evenly distributed, or is there, like, a bell curve where, you know, two-thirds of the people are medium or whatever?
    0:10:44 Yeah, it’s pretty normally distributed. Usually, most people are going to be medium, medium-large, or large. Those are kind of the three most popular sizes.
    0:10:53 The majority of golfers out there are righty golfers, meaning that they wear their glove on their left hand, which we’ve had some confusion on people ordering.
    0:10:57 I’ve tried to make that very clear, that it’s on your left hand for right-handed golfers.
    0:11:04 But, yeah, so the initial order quantity from our manufacturer was a minimum order quantity per design of 1,000.
    0:11:09 And so, you know, we were trying to say, okay, well, can we mix sizes in there?
    0:11:12 They’re like, yep. Can we mix designs in that quantity?
    0:11:17 No, it’s got to be unique per design because they got to print the custom leather, and so that’s sort of their startup cost.
    0:11:18 Okay.
    0:11:21 And so, we ended up deciding that we were going to just go with two designs, right?
    0:11:23 We weren’t going to roll out a website with just one design.
    0:11:28 We wanted to give some elements of choice, even though two designs really isn’t that much better.
    0:11:32 So, our first two designs were our Texas Hold’em and our Feeling Lucky.
    0:11:35 We figured, you know, golf, gambling, sort of go hand-in-hand.
    0:11:36 It’s a pretty popular thing.
    0:11:40 I also love the name Texas Hold’em, kind of playing off the Texas Hold’em theme.
    0:11:41 So, I love that.
    0:11:43 That was the first design we did.
    0:11:52 And the Feeling Lucky is just kind of your green clover, the idea of being lucky, hole-in-one, golf initiated, you know, in Ireland and Scotland and that sort of area.
    0:11:53 Okay.
    0:11:54 So, those were the two designs we rolled out with.
    0:12:07 We did 1,000 of each of them, and between the actual raw materials, the shipping, and everything, it ended up being a little bit over $10,000, which, you know, for two people a couple years out of school was a pretty big investment.
    0:12:09 Thankful for my co-founder, Tyler.
    0:12:15 We were able to split the upfront cost so it wasn’t like I was completely going out on a limb on my own.
    0:12:16 Yeah.
    0:12:21 But, yeah, it was a pretty sizable investment, a little bit more than I think I would have initially anticipated when we got into it.
    0:12:36 Yeah, but you’re doing these manufacturing runs and hopefully find a partner that is like, okay, this is probably lower than they would like to do, too, but, you know, maybe this company grows over time and we can scale up as that happens.
    0:12:46 Now, how did you figure out, okay, so I’m a little over $10,000 to get 2,000 gloves landed, and then you figure out how much to charge on the other side for these things.
    0:12:54 I’m trying to think of, like, when the last time I bought a pair of golf gloves, it was probably $15, $20, like, from the pro shop.
    0:12:56 Like, I don’t know, what kind of price did you land at?
    0:13:01 Yeah, so we went into PGA Superstore and just walked around and we were like, what are these competitors pricing these at?
    0:13:08 And for the premium ones, they were upwards of $18, $20, sometimes $22, $24 for just a good leather golf glove.
    0:13:13 So we said, okay, you know, I’m not sure that we’ll be able to fully compete on price, but we did try.
    0:13:14 We said, okay, we’re going to price this at $18.
    0:13:17 We really didn’t do a ton of math.
    0:13:19 We just walked in and said, hey, they’re selling for $18 to $20.
    0:13:21 We’re going to sell for $18 to $20.
    0:13:24 We also love the idea that there’s 18 holes of golf.
    0:13:25 Make it $18.
    0:13:25 Kind of fit.
    0:13:26 Let’s roll with it.
    0:13:27 Sure, sure.
    0:13:27 Okay.
    0:13:34 So we did that and, you know, we’re thinking, all right, you know, our cost per unit is like, you know, eight, nine bucks or whatever.
    0:13:36 And, you know, that leaves us plenty of margin.
    0:13:43 And then, you know, as we started to get into it, and again, this is sort of my engineer’s fallacy, I just didn’t factor in marketing at all, right?
    0:13:46 I’m thinking, we’re going to make a great product.
    0:13:48 People are going to be lining up to buy it.
    0:13:49 It’s going to sell itself.
    0:13:50 We’re going to be great.
    0:13:56 And then all of a sudden you realize that, nope, you actually are going to need to market this product and there’s a cost per acquisition.
    0:14:00 And so very quickly we realized, you know, $18 probably wasn’t going to cut it.
    0:14:04 At the time, we were also charging for shipping on top of that.
    0:14:07 So, you know, total cart value would be maybe $23, $24.
    0:14:17 And, you know, we got some advice early on just to include shipping, makes, you know, the conversion rate a lot higher, just build it into the price.
    0:14:19 People hate being charged for shipping at the end.
    0:14:22 So we ended up bumping our price up to $24.
    0:14:30 And once we started to expand to other channels, Amazon, Etsy, Walmart, there’s all these additional fees.
    0:14:35 And one of the ways that we could make it make sense was to increase the price on those platforms.
    0:14:40 Well, we didn’t want to have the product mispriced on various different platforms.
    0:14:42 And so we ended up just bringing it up to $28.
    0:14:45 It takes care of kind of the fees on a lot of the third-party platforms.
    0:14:48 And we haven’t had a ton of resistance to that pricing.
    0:14:50 It is definitely on the more premium side.
    0:14:54 But again, our product is very differentiated, not only in the quality, but in the design.
    0:14:58 So we feel like, you know, it’s okay on the upper end of that price point right now.
    0:15:07 And we do offer bundling savings and, again, try and increase that average order value to get the price per unit for the customer down and still make it make sense for us.
    0:15:08 Got it, got it.
    0:15:12 No, that’s helpful to hear that it doesn’t have to be set in stone, right?
    0:15:20 You know, you could test something out and soon you realize, well, now we got to go out and acquire customers or there’s these different fees involved.
    0:15:20 Yeah.
    0:15:24 And so you’re open to testing different things.
    0:15:32 It sounds like more with Randall in just a moment, including that initial market validation survey and how they made their first sales right after this.
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    0:18:06 I didn’t want to go back to this initial survey that you talked about of, well, what’s the size distribution, right?
    0:18:11 We don’t want to be stuck with a bunch of extra smalls at the end of the season and not know what to do with them.
    0:18:15 Were this just friends and family fellow golfers?
    0:18:24 Like, how did you come up with a critical mass of people to respond to this initial questionnaire, like this market research phase?
    0:18:25 Yeah, it was friends and family.
    0:18:28 We went on Facebook groups and just looked for golf enthusiasts.
    0:18:37 Yes, I know, like I listened to a couple golf podcasts, so I looked for golf podcast groups and then we would just go in there and say, okay, here’s a lot of people that listen to similar podcasts as us.
    0:18:39 They probably have similar interests.
    0:18:40 It’s golf related.
    0:18:42 Let’s post it in there, see if they’ll help.
    0:18:49 And I think I was unbelievably amazed at how many people, you know, again, it’s, I’m asking for maybe a minute or two of their time.
    0:18:54 But still, it’s like a stranger to stranger, people kind of willing to help us out, give us positive feedback.
    0:19:04 So we ended up gathering, I want to say a couple hundred responses, which not huge, but it was enough for us to make a semi-informed decision on kind of the size distribution, if you will.
    0:19:08 And not to mention, we also got feedback on like designs that people would like.
    0:19:09 Would they buy this?
    0:19:10 What would they pay?
    0:19:15 Things like that, which, again, helped us kind of set the initial price and even some of our marketing strategies.
    0:19:16 All right.
    0:19:28 So now you get your gloves landed and you’re at this, you know, build it and they’ll come type of moment of like, you know, the line, envisioning the line out the door of the website.
    0:19:31 But then, you know, how do you drive that initial traffic?
    0:19:39 Do you go back to this, you know, list of 200 semi-hand raisers where it’s like, oh, it’s not super apparent there’s going to be a pitch down the road.
    0:19:43 But, you know, how do you figure out how to move some of these first units?
    0:19:43 Yeah.
    0:19:50 Well, I will tell you, there’s no scarier thing than sending off 10,000 to, you know, someone you never know across overseas.
    0:19:52 Somebody in Indonesia.
    0:19:52 Yeah.
    0:19:55 So I will say when the product finally showed up, I was very relieved.
    0:20:00 One thing that, you know, I just didn’t even really think about was packaging, right?
    0:20:06 The gloves came in like these plastic sleeves and like they were just the gloves.
    0:20:08 And I was like, oh, my God, we need packaging, obviously.
    0:20:13 So we ended up finding a company in China to make our packaging for us.
    0:20:16 And we ended up starting with like, we actually got one here.
    0:20:20 It’s like a zipper type of thing to store it.
    0:20:23 So it’s like super lightweight, can ship really well.
    0:20:24 Oh, yeah.
    0:20:26 So we started with that, but I had to order those.
    0:20:28 And then additionally, we needed to label them.
    0:20:30 So shout out to my wife.
    0:20:37 I ended up printing a bunch of labels for both the design and the sizing just on like our printer at home.
    0:20:39 And we spent, I mean, days.
    0:20:41 We had to label 2,000 of these things.
    0:20:42 We were putting the size label.
    0:20:49 Like we were just like, you know, manufacturer, assembly line, just passing them down, putting them in, stuffing them, labeling them, all of that.
    0:20:52 So it took us a long time to get that all set up.
    0:20:54 And then we were doing this out of my garage.
    0:20:57 So we had to go buy some organizers and try and organize them all.
    0:20:59 So we got the inventory all set up.
    0:21:03 And then to get the initial customers, we started with friends and family.
    0:21:07 We revisited kind of that initial email list that we got.
    0:21:11 We started posting a little bit on social media, just trying to get some organic volume.
    0:21:15 And again, naive as I was, just kind of assumed that, oh, my God, people are going to see this.
    0:21:16 There’s nothing like it.
    0:21:18 And they’re going to be lining up to buy it.
    0:21:20 And I could not have been more wrong.
    0:21:26 It is something that you do consistently have to demonstrate the value of the product and the differentiation
    0:21:29 and why it’s worth someone spending their hard-earned money on it.
    0:21:32 And that process took a long time for us to learn.
    0:21:34 You know, we had never touched Facebook ads.
    0:21:37 You know, we had tried organic and it was slow.
    0:21:40 And we were like, well, we got 2,000 gloves in the garage.
    0:21:41 We got to start moving these.
    0:21:46 So we started experimenting with some paid social, started on Meta.
    0:21:50 And it was a very iterative, you know, low-budget process.
    0:21:54 But eventually we, you know, put out an ad campaign, saw what worked, saw what didn’t, made some tweaks,
    0:21:58 reinvested some more money, kind of continued to grow it that way.
    0:22:03 But it was largely via paid social traffic that helped us move the first couple thousand units.
    0:22:11 What kind of ad did you find worked well for that in terms, if you can give an example of the imagery, the headline, anything?
    0:22:12 Yeah.
    0:22:15 So we ended up finding on Upwork a photographer.
    0:22:18 And we were saying, hey, we need some good product photos of these.
    0:22:19 We don’t have anything on the website.
    0:22:20 We need them for ads.
    0:22:24 So they had made some really high-quality photos that are actually still on our website today.
    0:22:26 Those are the main photos that we use.
    0:22:30 And honestly, our, again, naive ads, it was just, here’s a picture of the product.
    0:22:31 Here’s the name.
    0:22:32 Here’s why it’s awesome.
    0:22:34 Please buy it.
    0:22:36 Like, that’s basically the extent of the ad.
    0:22:37 And it worked.
    0:22:42 And like, that was honestly the nice thing about our product is the pictures themselves jump off the page.
    0:22:46 It’s not like someone trying to sell, you know, something that everybody else has.
    0:22:48 It’s just, why should you buy it from me?
    0:22:50 This product is naturally differentiated.
    0:22:54 So if you’re targeting it to the right people, they see it and they’re like, wait a minute, what is that?
    0:22:56 Like, I’ve never seen anything like that.
    0:22:57 Click into it.
    0:23:00 And then you sort of trust the website to kind of convert them.
    0:23:01 But it was a challenge, right?
    0:23:04 Because we weren’t converting at a super high rate.
    0:23:06 And it was, you know, are our ads inefficient?
    0:23:10 Is it because we’ve only got two designs to choose from on our website?
    0:23:11 Like, what is it?
    0:23:12 It ended up being both.
    0:23:15 So we ended up adding more designs and getting better at advertising.
    0:23:16 But yeah, it was definitely tricky.
    0:23:18 And it was a slow, slow burn at first.
    0:23:23 Yeah, there’s so many factors that run into, they go into running a profitable ad campaign.
    0:23:24 Well, was it the image?
    0:23:25 Was it the headline?
    0:23:26 Was it the landing page?
    0:23:31 Like, was there, you know, lots of different places where people can fall out of that funnel
    0:23:36 or lots of potential leaks in the bucket there trying to address all of those, plug all those
    0:23:37 different holes.
    0:23:38 But that’s interesting.
    0:23:44 Was there a cost of acquisition on meta?
    0:23:47 And the beauty here is like, well, you could target people who are into golf.
    0:23:51 That kind of like psychographic type of targeting can be really powerful.
    0:23:54 But was there a target cost of acquisition you were going for?
    0:23:57 Ideally, I mean, we wanted it to be between like six and eight dollars.
    0:23:59 Like, that’s something that we could be.
    0:24:01 And at the time, we were really only selling one glove at a time.
    0:24:04 Maybe every once in a while, we got a two glove order, but it was usually one at a time.
    0:24:09 And so that was the number that we felt like we could make a little bit of money on enough
    0:24:12 to sort of roll into more inventory and target that.
    0:24:18 The nice thing is our target demographic of, you know, men, 20 to 50 ish, especially during
    0:24:20 peak golf season, which is over the summer.
    0:24:23 That CPM demographic is often very cheap.
    0:24:28 So we didn’t realize that at the time, but it allowed us to not be super efficient and still
    0:24:31 have relatively low cost per acquisition.
    0:24:36 You know, as we’ve advertised to wider audiences in different times of the year, especially during
    0:24:40 like Black Friday when CPMs are crazy, we are having to be a little bit more creative in terms
    0:24:43 of increasing average order value, right?
    0:24:48 To make the higher acquisition cost of, you know, sometimes it’s 15, even upwards of 20,
    0:24:51 depending on the target audience there to acquire that customer.
    0:24:54 So, I mean, ideally, we’re single digits.
    0:24:57 I think more often than not in practice, it’s slightly higher than that.
    0:25:00 And, you know, that’s where we’re trying to get better with some of our more organic
    0:25:05 advertising strategies, plus email lists where we can reduce, you know, the aggregate
    0:25:06 cost per order.
    0:25:09 It’s something that we definitely need to get better at.
    0:25:12 I mean, the cost to acquire our customers via social media is only going to get more expensive
    0:25:13 with time.
    0:25:17 And, you know, in order to build a sustainable business, I think finding ways to do it without
    0:25:22 going all in on paid is a very important thing that we’re still very much, very much learning.
    0:25:27 Anything you found effective to increase that average order value?
    0:25:32 I want to say I saw something that was like, maybe it was a split test, but I thought I
    0:25:36 saw something like buy three, get one free, either type of promo or something like that.
    0:25:39 We consistently run a buy three, get one free promo.
    0:25:42 But one of the things that has really helped is we have a new plugin on our website through
    0:25:43 Rebuy.
    0:25:43 Okay.
    0:25:48 It’s basically like you add a glove to your cart and it says, okay, you’re only X amount
    0:25:49 away from free shipping.
    0:25:49 You add another one.
    0:25:54 It’s like, oh, you know, you’re, you can get this free glove dryer thing.
    0:25:56 This like new accessory that we have.
    0:25:59 If you add another glove and then all of a sudden you’re at three and you get one free.
    0:26:03 So it’s, it’s sort of moving the customer along the journey.
    0:26:04 So that’s been really helpful.
    0:26:09 You know, I think as we’ve gotten more designs, I think it’s natural for people to want to
    0:26:09 buy two.
    0:26:13 So just trying to find ways to get people to, you know, get one as a gift or get returning
    0:26:15 customers, things like that.
    0:26:19 As far as like getting more people to the site organically too, the thing that has stood
    0:26:23 out to me is being as open, transparent, and honest as possible.
    0:26:29 Like, I think one of the, you know, best videos that we had was actually talking about one of
    0:26:35 the defective glove orders that we had and showing like how it happened, why it happened, being
    0:26:36 transparent about it.
    0:26:40 And we actually got more sales from that video, the one that was talking about how our
    0:26:44 product had been low quality than any of the other videos.
    0:26:49 And so we’ve tried to be more just open and honest and bring people along the journey because
    0:26:54 people really want to support, you know, businesses like ours that are small, growing, learning.
    0:26:58 And so that’s something that we’ve really leaned into both on the website and our ads and a lot
    0:26:59 of our content.
    0:27:01 And that’s worked out pretty well for us too.
    0:27:02 So what, so what happened?
    0:27:07 There was a screw up with the order and tell me about that.
    0:27:08 Yeah.
    0:27:10 So we were doing our biggest order to date.
    0:27:12 I think we were ordering a couple thousand gloves.
    0:27:14 It was our most popular design, the stars and stripes.
    0:27:16 That one we sell out of consistently.
    0:27:18 She said, all right, we’re going to order a big quantity.
    0:27:22 We had already done one or two orders with our manufacturer on this glove before.
    0:27:28 And we get the gloves in and they look the same as every other order we’ve done.
    0:27:30 We got them in right before, you know, May.
    0:27:33 So it was peak selling time, May, June, July.
    0:27:35 You got Memorial Day, 4th of July.
    0:27:37 People are going to be buying these up like you wouldn’t believe it.
    0:27:37 Yeah, yeah, yeah.
    0:27:39 So we start selling them.
    0:27:40 We’re moving them quickly.
    0:27:40 We’re feeling really good.
    0:27:43 And then all of a sudden we start to get some negative reviews.
    0:27:45 Hey, this design is peeling.
    0:27:47 This, this glove stinks.
    0:27:47 All this stuff.
    0:27:48 And we’re like, what’s going on?
    0:27:50 Like this has not happened before.
    0:27:53 And so people were complaining that the design was peeling off.
    0:27:57 So I went into my garage, I pulled one out and I just started rubbing my finger on it.
    0:28:00 And lo and behold, the design starts to peel off.
    0:28:01 So we talked to our manufacturer.
    0:28:03 I said, what’s going on with this?
    0:28:04 They looked into it.
    0:28:08 Turns out they had accidentally printed the design on waterproof leather.
    0:28:14 So when obviously people get wet, they’re sweating, whatever the case is, that design is going to come peeling right off.
    0:28:16 And you couldn’t tell just by looking at it.
    0:28:19 It wasn’t until we had had like several hundred out there.
    0:28:25 And so now we’re in scramble mode and it’s, oh no, you know, we’ll refund anyone who bought it.
    0:28:26 We either refund or exchange.
    0:28:33 We took, you know, all the Sergeant Stripes gloves off the website, which at the time was a bulk of our inventory.
    0:28:41 So that really slowed us down and it was sort of this, oh crap moment of like, you know, can we survive this from like a cash flow perspective?
    0:28:45 Is this going to hurt our brand image to a point where we’re not going to be able to recover?
    0:28:46 You know, what was the case?
    0:28:50 And so we ended up getting out in front of it, made a video, said, hey, this is what happened.
    0:28:52 This is why it happened.
    0:28:53 Honest mistake.
    0:28:55 If you bought, please let us know.
    0:28:57 We will do whatever we can to make it right.
    0:29:02 And luckily our manufacturer was able to make a new order and they were willing to refund us because they knew it was their mistake.
    0:29:04 So we just had to wait in time.
    0:29:04 Yeah.
    0:29:10 So it didn’t completely screw us, but it was sort of that like, oh my God, how did we not do better quality checks?
    0:29:22 And, you know, the light at the end of the tunnel of this whole thing is that this has actually led to a lot better process between us and our manufacturer where hopefully we can minimize these issues going forward.
    0:29:31 And again, sort of a cheap lesson, like when you think about where we were versus where we are now, this happened actually last year, but our scale is much larger now.
    0:29:31 Yeah.
    0:29:35 It easily could have been a much more significant impact.
    0:29:38 And so luckily we got ahead of it and hopefully made the fix for a long time.
    0:29:46 But it just goes to show you, like, you can always do more product quality checks on all your products, especially when they’re coming from all over the place.
    0:29:51 That’s great that the manufacturer stood behind it and didn’t charge you for that reorder.
    0:30:00 And you got the customer list, you could say, hey, well, let’s once, but it’s going to be a couple months, you know, lead time shipping across the oceans before we get these to you.
    0:30:05 But hey, bear with us where this video end up getting posted.
    0:30:12 Is this just kind of a social channel marketing thing for you to be like, hey, crazy, crazy thing happened.
    0:30:17 We shipped out a bunch of waterproof peeling gloves on accident.
    0:30:21 We post most of our videos across both Instagram and TikTok.
    0:30:24 TikTok is something that we really leaned into more and more over the last year.
    0:30:27 And that is really where it went more viral.
    0:30:33 I mean, it didn’t get, you know, millions of views or anything, but it got, you know, considerably more views than most of our videos get.
    0:30:41 And I think, you know, what was really encouraging was a lot of people in the comments saying, you know, this is so cool that brands are willing to stand behind their quality.
    0:30:44 They’re even willing to talk about mistakes.
    0:30:45 Like this is what people want to see.
    0:30:52 And that was sort of a light bulb moment for me, too, is because, you know, every time I went on social media, it was very salesy, right?
    0:30:54 It was like, hey, this is the glove.
    0:30:55 These are the benefits.
    0:30:56 Please buy.
    0:30:59 But especially on TikTok, people go there for really one of two things.
    0:31:01 They either want to be entertained or they want to learn.
    0:31:03 Those are the two primary things.
    0:31:05 And if you can do that while also selling a product, great.
    0:31:10 But more often than not, people see something that’s salesy and they sort of move past it.
    0:31:13 And this video was very different from what we had done in the past.
    0:31:15 And that’s where the engagement sort of picked up.
    0:31:26 And it was just great to see, you know, the community of people that came to support us and told us, you know, to just keep going and mistakes happen and that they would be rebuying and all of this stuff.
    0:31:31 But we did have to do a little bit of damage control on some of the people that are not on social media.
    0:31:33 And didn’t maybe see that video.
    0:31:37 So we actually sent it out in like an email and we’re just like, hey, this is what happened.
    0:31:39 You know, feel free to get in contact with us.
    0:31:40 Very good.
    0:31:43 You bring up an important point.
    0:31:46 This is, you know, echoed from a friend of mine years and years ago.
    0:31:55 He gave me what he called the rule of the internet that people are only ever online for one of two reasons, like you mentioned, to be entertained or to solve a problem.
    0:32:01 So if your content can play in one of those spaces, I think you’re going to be in good shape.
    0:32:07 The interesting place here is like you almost, you know, okay, you could say, yeah, I guess it solves a problem.
    0:32:10 Like I need to get a better grip on my club, right?
    0:32:12 And I want to do it in a way that expresses my personalities here.
    0:32:21 But in general, it’s like harder to play, in my opinion, in the entertainment space, because then you’re competing with ESPN and Netflix and everything else.
    0:32:29 But if you can solve a problem, especially like Q&A type of stuff, like generally an easier place to play, in my opinion.
    0:32:38 But so we’re going to, in what’s interesting about the golf gloves is it’s like kind of at this impulse buy price point.
    0:32:43 Typically golfers, like I’m going to stereotype, like a more affluent demographic anyway.
    0:32:45 So they say, well, okay, 28 bucks.
    0:32:45 Sure.
    0:32:48 You know, now I can impress my friends at the next round.
    0:32:49 Like, hey, where’d you get that cool glove?
    0:32:54 So there’s some maybe bragging rights or uniqueness to it that could lend itself to that.
    0:32:59 But it’s kind of at that impulse buy price point where it’s like, well, I’m not going to think too much about this.
    0:33:04 Or you’re not going to do a ton of competitive research going out like, well, who really is, you know, the best golf club?
    0:33:06 I’m going to trust that it’s a standard golf club.
    0:33:14 I go to town without more with Randall in just a moment, including his marketplace sales strategy on Amazon, Etsy and elsewhere.
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    0:35:52 So doing the social strategy, I did want to ask, because you mentioned, okay, we expanded to Amazon, we expanded to Etsy.
    0:35:59 I want to talk about, you know, going after these other marketplaces and maybe the pie chart breakdown of where those sales are happening.
    0:36:00 Yeah.
    0:36:06 So the reason we really wanted to prioritize getting on some of these other platforms was they’re really just natural search platforms, right?
    0:36:07 People are going on there.
    0:36:09 They’re searching for golf products.
    0:36:18 One of our biggest challenges was bridging the gap between people who buy, like you said, the impulse buy, usually in-store, versus getting people to buy online.
    0:36:21 I, myself, as a golfer, I’ve never once bought a golf glove online.
    0:36:23 I’m usually buying it in a store when I need it.
    0:36:32 So we had to sort of change the way people view this and said, no, like this is a product, an article of clothing, apparel, like similar to other things that you would buy.
    0:36:33 Yeah.
    0:36:42 And really get people to be almost more proactive in buying them as opposed to, oh, I show up to the course, I got a hole in mine, let me run into the pro shop and just grab one off the rack.
    0:36:44 So that was sort of an interesting thing we had to bridge.
    0:36:48 And that’s where we said, well, we got to be where people are searching these things, right?
    0:36:52 You can try and create the demand on your social media, your ad platforms.
    0:37:02 But we knew that Amazon, Etsy, even TikTok, people were going in there and they were searching for golf or golf products because people were buying things online more and more.
    0:37:04 And so we just needed to be on there.
    0:37:07 We’ve tried advertising on all those platforms too.
    0:37:09 But yeah, it’s really just the natural search.
    0:37:11 There’s really no reason not to be on them.
    0:37:13 You know, the only good things can really happen.
    0:37:15 So that was sort of our initial thought process.
    0:37:26 Now, all else being equal, is it more beneficial for you, for somebody to go to the website and buy or for somebody to go to Amazon and like start to send, you know, positive conversion signals?
    0:37:29 So maybe you start to rise in the search results if somebody looks for a golf club.
    0:37:30 Yeah.
    0:37:38 I mean, Amazon as a whole, their fees are very, very high, but they still can tend to be cheaper than like an acquisition from paid social to our website.
    0:37:46 The big advantage to having people go through your website is that you get to collect that personal information, like the email and stuff like that.
    0:37:50 Whereas on Amazon, Etsy, TikTok, they don’t really let you have that information.
    0:37:56 And so you do kind of limit the long-term value of your customer if you don’t get them to go through your website.
    0:38:01 That being said, we will definitely take a sale on any of those platforms versus not.
    0:38:07 So, you know, the natural search and higher ranking of those products and volume there is certainly important.
    0:38:09 I’d say a majority of our sales still come through our website.
    0:38:14 Amazon is very seasonal with golf search, as you might expect.
    0:38:20 So, you know, it peaks and valleys, but definitely the majority of our sales are coming through our website.
    0:38:27 Now, I hadn’t really considered Etsy as a channel for kind of a mass-produced product like this.
    0:38:31 What’s the reaction like, or is there a different strategy over there?
    0:38:32 Yeah.
    0:38:33 So it’s actually very interesting.
    0:38:38 I didn’t really think much of Etsy either, and actually when we first tried to set up our Etsy shop,
    0:38:43 we said it was a product that we manufacture, and they, like, didn’t let us make an account.
    0:38:45 They were like, oh, this is for handmade products only.
    0:38:46 So we couldn’t get on there.
    0:38:47 And I was like, okay, great.
    0:38:51 So I had to create a new account and basically just say, it’s handmade.
    0:38:53 And we’ve been on Etsy ever since, and it’s been fine.
    0:38:58 Made by somebody’s hands, in addition to sewing machines and robots, sure.
    0:38:59 Yeah, yeah, exactly.
    0:38:59 Right.
    0:39:03 But no, Etsy is actually a very profitable channel for us.
    0:39:11 Not in terms of total volume, but I think because of the nature of our product being very different and sort of artsy in a way, it is very unique.
    0:39:14 And Etsy is great for products that stand out amongst the crowd like that.
    0:39:18 And Etsy ads, too, have been very efficient for us.
    0:39:26 We don’t put a ton of money in there because it’s not super scalable, but it is an efficient channel and pretty consistent revenue stream for us, which I’ve actually been pleasantly surprised by.
    0:39:30 Yeah, I can see it as a Mother’s Day gift, a Father’s Day gift.
    0:39:37 You know, I think it plays well in that space that people might be looking for golf gifts on a site like Etsy and say, oh, that’s a unique idea.
    0:39:38 Yep.
    0:39:39 No, exactly right.
    0:39:45 And that’s one of the search terms that we have in our products is like golf gifts, Father’s Day, all that sorts of stuff.
    0:39:46 And it does pretty well.
    0:39:54 Okay, and so you mentioned the biggest slice of the pie chart was your own site, followed by Amazon, followed by Etsy.
    0:39:55 What’s the breakdown look like?
    0:39:57 Yeah, it’s becoming more and more TikTok.
    0:40:01 I think we’re posting content in there and TikTok Shop has been a growing platform.
    0:40:04 I’d say TikTok and Amazon are pretty similar.
    0:40:08 And then our website, our website’s got to be 60, 70% maybe.
    0:40:11 And then TikTok and Amazon probably make up the majority of the rest.
    0:40:12 Interesting.
    0:40:17 So are you able to drive your own traffic to TikTok Shop or is that paid ads?
    0:40:22 Is that, you know, going after golf influencers to try and promote this thing?
    0:40:23 What’s that site look like?
    0:40:28 So we tried TikTok ads and just didn’t have a ton of success with it.
    0:40:32 Again, it goes back to the point of like, I know when I’m on TikTok, I don’t want to watch ads.
    0:40:34 I want to watch fun, engaging content.
    0:40:37 And so we didn’t have a ton of success with it.
    0:40:47 That being said, there are more robust ways to advertise TikTok products on like the TikTok shop and like where it shows up in search, which we should do a little bit more experimentation with.
    0:40:49 But most of the sales on TikTok have been organic.
    0:40:55 It’s a lot of just trying to post videos and get people, again, virality and just getting people to buy it.
    0:41:01 One of the first times we actually did this was we released a glove that had a hot dog design on it.
    0:41:06 And I basically just went on TikTok and I was like, and we had not sold like very many gloves on a TikTok video ever before.
    0:41:08 And I said, okay, hot dog glove.
    0:41:09 I was eating a hot dog.
    0:41:13 I said, for every glove that you buy, I will eat a hot dog on a TikTok video.
    0:41:20 And we ended up like selling out our hot dog gloves, which I was telling myself, I was like, if that is the end outcome of this, I’ll be fine with it.
    0:41:25 But there is a video out there of me trying to eat like 20 hot dogs in one sitting and it did not go very well.
    0:41:26 Okay.
    0:41:28 But yeah, so the TikTok stuff is all organic.
    0:41:31 I think there’s ways that we can do it a little bit better.
    0:41:32 Like you said, leveraging influencers.
    0:41:34 We want to definitely do more of that.
    0:41:38 I’ve listened to quite a few of your podcasts where people mentioned the success of influencers.
    0:41:41 And we’ve tried it here and there, haven’t had a ton of success.
    0:41:49 But to the point about the sunglasses episode, it sounds like the benefit is in the masses where it’s just like the more you do, you might get one or two that hit.
    0:41:51 And those often pay for the ones that don’t.
    0:41:54 So I think it’s just something that we have to do a little bit more of.
    0:41:58 Yeah, it sounded like probably all marketing, right?
    0:42:03 There’s an 80-20 to it where, you know, 20% of the accounts that you reach out to are going to drive 80% of the sales.
    0:42:05 But just casting a wide net.
    0:42:11 I was shocked when Mike said he had shipped out probably over a thousand pairs of sunglasses.
    0:42:11 Yeah.
    0:42:13 It was like, oh, this is like a really concerted effort.
    0:42:19 I was like, are there a thousand, you know, first responder micro-influencer accounts out there?
    0:42:20 He’s like, oh, we’re just scratching the surface.
    0:42:23 I’m like, okay, you know, this is an Imagine Golf.
    0:42:24 There’s probably even more.
    0:42:25 Oh, there’s a lot.
    0:42:26 Yeah, there’s a lot.
    0:42:29 So yeah, we are definitely, that’s a concerted effort for us in 2025.
    0:42:34 So if you see some organic videos with our gloves in it, that’s hopefully a good thing.
    0:42:35 Sweet.
    0:42:35 All right.
    0:42:38 So that’s what’s coming up next.
    0:42:45 I did want to touch on the tools and tech side of things where you mentioned this rebuy.
    0:42:47 This is like a Shopify plugin.
    0:42:52 Anything else you’re using in addition to that, either for email or video?
    0:42:55 You know, anything else that is making life easier on the tech side?
    0:43:05 So one of the Shopify apps that we use is Shopify Marketplace Connect, I think they call it, but allows for, you know, your inventory and orders to sync from all your other platforms into Shopify, which has been really helpful.
    0:43:16 Additionally, we use this website called Built With, where we basically would go to different competitor websites, throw in their URL, and it would basically tell us all the plugins that they have on their Shopify.
    0:43:21 So that’s where we learned about like Klaviyo and all these different things, and we have used those as well.
    0:43:24 So Klaviyo is probably one of our bigger ones.
    0:43:38 Rebuy, as you mentioned, we also use this other, it’s sort of an app, but it’s called Kero, but it actually allows other companies to sell our products on their site, and they get a commission if they get a sale.
    0:43:45 So like one of the companies that we work with, they’re sort of like you mentioned at the top of the episode, they are sort of like the middleman between all these other companies.
    0:43:47 And they’re sort of just a marketplace for golf products.
    0:43:50 And so they don’t have to do any of the sourcing or anything.
    0:43:59 We do all the shipping, but they’re sort of driving traffic to their site, and we don’t really care about paying the commission because it’s usually in line with our customer acquisition costs at that point.
    0:44:02 So those are just some of the tools that we use.
    0:44:04 And we do use Shopify now.
    0:44:05 We didn’t always.
    0:44:10 We started on Squarespace, and it was a challenge for a lot of reasons.
    0:44:15 It seems like a lot of the third-party platforms and stuff just integrate a lot better with Shopify.
    0:44:22 And although Shopify is more expensive, it has made a huge difference in our ability to be more flexible on our site.
    0:44:23 Okay.
    0:44:24 No, these are great.
    0:44:25 These are really interesting.
    0:44:30 Klaviyo is the email service specifically for e-commerce brands.
    0:44:32 Karo is a new one to me.
    0:44:44 This is really interesting where it’s almost kind of an affiliate program of sorts where, you know, if somebody else has a, you know, a golf merchandise type of website, hey, would you mind adding our products to your catalog?
    0:44:46 Sure, we could do that.
    0:44:52 We could do seamless checkout integrated with your stuff, and then you handle the shipping and fulfillment, almost like a dropshipping relationship with these other stores.
    0:44:53 Yep.
    0:44:54 No, it’s super smooth.
    0:45:01 I mean, we basically, there’s, we get requests, too, sometimes on Karo, where people will be like, hey, I saw these products are available on here.
    0:45:02 I’d love to put it on my site.
    0:45:07 And we do a little bit of diligence to make sure it’s like a site that’s in line with our brand.
    0:45:07 Yeah.
    0:45:09 But more often than not, we’re like, yeah, sure.
    0:45:14 Like, it doesn’t, it doesn’t really impact us to have it in more places, more backlinks, more exposure.
    0:45:16 And we fulfill all the orders ourselves anyway.
    0:45:18 So, yeah, it’s a pretty seamless thing.
    0:45:22 And like I said, the commission is at, if not cheaper than our customer acquisition.
    0:45:24 So, we’re totally fine paying it.
    0:45:25 Okay.
    0:45:29 Now, at this point, you’re selling thousands of pairs a year.
    0:45:36 So, I imagine, you know, the, you know, the Amazon siren or the bell that goes off when an order comes through, like, in the early days.
    0:45:40 Like, okay, we got to turn that off and probably no longer shipping out of the garage.
    0:45:46 Like, we’ve, you know, outsourced the fulfillment to, well, I imagine you send some into the Amazon warehouse so it can be Prime eligible.
    0:45:51 But like, for those Shopify orders, you know, where does, where does that go?
    0:45:53 How does that look like logistics-wise?
    0:46:04 For the first couple years of this, we were doing it all out of my garage and very quickly realized, not only from a space perspective, but just from time perspective, you know, as we were scaling, it was an hour and then it was two hours.
    0:46:07 And then it was sometimes more of that of every night going in there and packing orders.
    0:46:08 We got to find a solution.
    0:46:11 So, we recently partnered with a third-party logistics company.
    0:46:13 They have all of our inventory.
    0:46:14 They process all of our shipments.
    0:46:16 So far, that’s been going really well.
    0:46:18 It’s taken a huge load off of me.
    0:46:22 And my wife is also very happy to have all the products out of the garage.
    0:46:24 So, that’s been great.
    0:46:32 And it’s allowed us to be more scalable because that was truly a bottleneck in our general process of just having to go and actually pack all these orders.
    0:46:41 And then, you know, if I’m out of town for more than a couple days, I got to turn Amazon dark because if you don’t ship in a couple days, then, you know, they get you with fees and complaints.
    0:46:43 And so, that was always a little bit of a pain.
    0:46:49 We actually don’t do anything Fulfillment by Amazon yet, although it’s definitely something that we want to do.
    0:46:56 We actually worked with a consultant for Amazon ads early on just to get an idea, lay the land of it.
    0:47:12 And he felt pretty confident based on what he was seeing that some of our products could be, you know, like multi-million dollar SKUs in Amazon if we consolidated the most popular sizes, ordered in bulk, and sent them into Amazon and let them do it eligible for Prime, like you said.
    0:47:15 So, that’s definitely something that we want to explore down the line.
    0:47:19 Is there a scenario where you start to go brick and mortar?
    0:47:21 Like you said, that’s where I bought my last glove.
    0:47:23 I was like, well, shoot, this one’s got a hole.
    0:47:28 Let me run into the pro shop real quick before tea time and just grab, you know, whatever they have in my size.
    0:47:32 Is there a pro shop distribution angle down the road?
    0:47:35 So, that was actually the initial thought.
    0:47:38 Like, I thought the pro shops would be the larger portion of our sales.
    0:47:42 We are in a couple pro shops in the Dallas-Fort Worth area.
    0:47:43 That’s where I’m based.
    0:47:48 I’m really just going in, introducing them to the product, and, you know, they were interested enough to take a flyer on us.
    0:47:52 I will say it’s very challenging for them for a couple reasons.
    0:47:56 One, for each design, you can have upwards of 20 SKUs.
    0:48:02 And so, if they wanted to have multiple designs, multiple SKUs, all of a sudden, from an inventory management perspective, it’s a little bit tough.
    0:48:06 Additionally, it’s just not a huge moneymaker for them.
    0:48:12 You know, they’re making, you know, five, six, seven, eight bucks a glove after wholesale and all that stuff.
    0:48:19 And for them, it’s like, even if they moved a couple hundred a year, it’s just not really making a huge dent in their bottom line.
    0:48:27 So, they, you know, while they’re very interested, they want to support, they like it, it is hard from an inventory management and ultimately, like, an effort standpoint.
    0:48:34 That being said, I think our gloves have to be in retail, whether that’s in PGA Superstore or Golf Galaxy or whatever it is.
    0:48:36 Our products are super visually appealing.
    0:48:47 And I think it’s one of those things that people, when they see it, they feel it because there is a part of the design right now that it does look a little gimmicky, could be cheap because that’s how they’ve historically been made.
    0:48:54 And so, to demonstrate that ours are actually true premium, you know, grade A, Cabretta leather, a lot of times people might have to feel it.
    0:49:02 And that is definitely a potential disconnect right now that we’re trying to, you know, ease over with videos and content and all of that stuff.
    0:49:06 But I do think long-term plan would be to eventually get this into retail.
    0:49:11 And I think we’re set up from a logistics standpoint and a pricing standpoint to be able to do it eventually.
    0:49:16 Do you see where, you know, everything these days is, like, everything is a subscription.
    0:49:23 It’s like, do you see, like, golf gloves as a subscription where it’s like, well, every quarter we’ll ship you a new design.
    0:49:28 Like, you just punch in your size and, you know, we’ll, almost like a subscription box type of thing.
    0:49:31 Yeah, we’ve definitely thought about it and talked about it.
    0:49:34 I think we have to have a lot of designs to do it.
    0:49:39 And so we’ve been bootstrapping and kind of growing the inventory and the selection slowly.
    0:49:47 But, yeah, I do think it’s the kind of thing where you could say, hey, if you buy, you know, five gloves now, we’ll ship one to you every month and you’ll get this amount of savings.
    0:49:53 And then, like you said, the recurring revenue model is something that’s always enticed me, not just in a physical goods space, but just in general.
    0:49:58 And I do think there is a potential for it, although, you know, wouldn’t want to force it.
    0:50:04 I think there are other kind of priorities for us, but it’s definitely an interesting thought that we’ve considered.
    0:50:11 Like half of the Shopify stores I get to, that’s like the only option is sign up for this recurring thing.
    0:50:12 It’s like, oh, what if I just want to try it?
    0:50:15 You know, it just, you know, there didn’t even seem to be an option.
    0:50:17 Like, how do I just make a one-time purchase?
    0:50:18 And I got to remember how to cancel this thing.
    0:50:22 Like, it’s, you know, people have gotten very aggressive with the subscription model.
    0:50:25 Maybe that’ll be our new tagline, not a subscription.
    0:50:27 Yeah, because it does wear out.
    0:50:29 And it’s, you know, kind of a unique thing.
    0:50:31 I was just, just spitballing here.
    0:50:33 But, Randall, you’re working the day job.
    0:50:36 You’re selling thousands of things, thankfully, outsourced fulfillment at this point.
    0:50:43 Where does your time go if there is such thing as a day in the life or in a typical week these days?
    0:50:45 I’m usually waking up 5.30 or 6.
    0:50:52 I usually try and do emails and stuff like that for Chip prior to starting my day job, which I get to work from home.
    0:50:54 Luckily, which has made that a lot easier.
    0:50:57 I do have more time in the day and can be a little bit more flexible.
    0:50:59 And then I’ll work, you know, till 4 or 5.
    0:51:02 And then we have two adopted dogs.
    0:51:04 And so they require a lot of attention as well.
    0:51:04 I’ll take them to the park.
    0:51:07 My wife comes home, like to spend time with her.
    0:51:11 And then usually maybe an hour or two at night, I’ll go in and do some of the other stuff that we have.
    0:51:20 Whether it’s setting up ads or looking at profitability or looking at different reports from our logistics partner or, you know, dealing with customer service or whatever the case is.
    0:51:21 So it’s definitely a mix.
    0:51:28 But prior to offloading the shipment to our third party logistics company, you know, my whole night was basically pack and order.
    0:51:32 So anything outside of that feels like I have a ton of free time now.
    0:51:36 But, you know, I love to play golf, like to spend time with my family, my wife and two dogs.
    0:51:38 And that usually takes up any free time I’ve got left.
    0:51:39 Yeah, love it.
    0:51:44 It feels like a burden off of the shoulders to let somebody else handle that stuff.
    0:51:46 Well, this is really cool.
    0:51:53 I know we’re coming into our fourth golf season with some big goals to try and double or triple revenue from last year.
    0:51:54 But what’s next for you?
    0:51:56 What’s on the horizon for Chip Golf?
    0:51:58 Yeah, it’s continuing to roll out new designs.
    0:52:01 We have some really exciting designs that we’re going to be rolling out this year.
    0:52:03 So definitely stay tuned.
    0:52:07 We’ve got one that’s going to be looking like it’s going to be all green, similar to the master’s jacket.
    0:52:09 We’ve got one that’s like all red.
    0:52:14 It’s supposed to mimic sort of like a boxing glove, really just trying to be as artistic and different as possible.
    0:52:16 And then we’ve got a few other designs.
    0:52:19 We’re also thinking about rolling out just like a generic white one.
    0:52:23 Granted, it kind of goes against everything that I’ve just talked about, but there is a demand for it.
    0:52:29 And so I think you talk about average order value and potentially getting more customers offering something like that is certainly a value.
    0:52:32 So from the product standpoint, there’s that.
    0:52:34 We also want to continue to improve our scalability.
    0:52:42 So that comes with like the 3PL, continuing to perfect our ads and ultimately make this a business that hopefully one day can replace my day job.
    0:52:49 I mean, I’ve been very transparent about that where, you know, I would love to be able to run this as a full-time thing.
    0:52:50 As soon as I can pay the bills with it, I will.
    0:52:54 But it is, you know, still definitely a labor of love right now.
    0:52:57 And, you know, we’ll continue to try and strive towards that end goal.
    0:53:04 And that’s fairly common in any physical product business where once you do find some product market fit
    0:53:10 and you’re making some sales, like, okay, well, now we need more inventory and we need to make a bigger order and a bigger order.
    0:53:18 This is kind of that natural progression sometimes for years before you really start to draw a salary from it or take any money off the table.
    0:53:20 It always goes back into growth.
    0:53:21 I think that’s really common.
    0:53:21 Yeah.
    0:53:26 And we’ve done, too, another thing that I neglected to mention was we do a lot of custom glove orders.
    0:53:28 So different companies will reach out.
    0:53:29 Brands will reach out.
    0:53:29 Oh, okay.
    0:53:31 And we do like collabs.
    0:53:40 Yeah, it’s a whole new revenue stream for us that’s actually really nice because it’s sort of bulk up front and it’s only a one-order deal and it usually is great.
    0:53:43 So we’ve worked with, you know, private equity companies that take their clients out golfing.
    0:53:47 They want to have, like, a fun giveaway that’s completely customized to them.
    0:54:03 We’ve worked with other golf apparel brands that, you know, they just want, like, if you were to go to any website for, like, a glove manufacturer and you wanted a custom glove, the only thing they’re really willing to customize are, like, the logos on, like, the Velcro latch and that’s about it.
    0:54:09 You know, we will do custom pattern, custom packaging, colored wrist stripes, whatever you want.
    0:54:10 We’ll pretty much do it.
    0:54:14 And so we’ve had some brands that are wanting to sell their gloves on their site.
    0:54:22 And so we’ve been making, you know, gloves for them almost as, like, a manufacturer for them, which has been fun because we do love the creativity of it.
    0:54:28 That’s sort of the fun part of this whole thing is getting to see a design come to life and be completely different than anything that’s out there.
    0:54:33 And a lot of these brands bring some really cool ideas to the table and it’s fun to execute on those for them.
    0:54:34 I think that is really cool.
    0:54:37 And that’s to your point about increasing average order value.
    0:54:48 Well, how can you figure out how to make this a B2B business where people are going to order 100 of these for, you know, their company team building event or something?
    0:54:50 Like, I think that makes a lot of sense.
    0:54:51 I think that’s really kind of a cool angle.
    0:54:52 I hadn’t thought about that.
    0:54:55 ChipGolfCo.com.
    0:54:56 Chip with two Ps.
    0:54:58 Use promo code HUSTLE for 15% off your order.
    0:54:59 Randall, this has been awesome.
    0:55:06 I’m inspired by this and, you know, we’ll definitely grab a pair for my next round.
    0:55:11 It’s kind of, you know, frozen tundra out there at this point, but we’re going to be thawing out soon.
    0:55:12 We’ll be hitting the links.
    0:55:16 Let’s wrap this thing up with your number one tip for Side Hustle Nation.
    0:55:17 Find joy in the struggle.
    0:55:20 When you are starting out, there’s going to be a lot of them.
    0:55:23 And I think it can be very discouraging to a lot of people.
    0:55:33 If you don’t find joy in the long hours and the mistakes and you lean into it as sort of just part of the process, building a brand, a product is going to be stressful.
    0:55:41 I read a quote one time that entrepreneurs are the only people crazy enough to work more than 40 hours a week to avoid working 40 hours a week.
    0:55:42 And that is very true.
    0:55:49 You need to be willing to put in the hours, but, you know, the labor of love and hopefully you’re working in an industry or a product that you’re passionate about.
    0:55:52 And that passion will carry you through the hard times.
    0:55:54 And it’s very easy to get discouraged.
    0:56:00 It’s one of the main reasons why I love having a co-founder where it feels like, you know, every time that I may be like, hey, this isn’t going to work.
    0:56:02 He’s like, no, this is definitely going to work.
    0:56:03 And then vice versa.
    0:56:05 And it sort of keeps the boat afloat.
    0:56:09 But, yeah, maintain positivity and find joy in the struggle would be my main piece of advice.
    0:56:10 Find joy in the struggle.
    0:56:11 That’s great.
    0:56:11 Yeah.
    0:56:17 The entrepreneur is somebody who, you know, is willing to work 80 hours a week to avoid working 40 hours a week.
    0:56:24 The line that came up, this was probably last year on the show, I was like, I don’t make any money while I’m working, so I can make money while I’m not working.
    0:56:28 It was like this, you know, chasing this, you know, passive or time leveraged income.
    0:56:30 It’s like, oh, there’s something, there’s something to that.
    0:56:33 We’ll, you know, figure out a more concise way to say that.
    0:56:34 But it’s been awesome.
    0:56:35 Again, chipgolfco.com.
    0:56:37 We’ll link that up in the show notes.
    0:56:40 A couple of takeaways for me before we wrap.
    0:56:44 Number one is this idea of finding that white space.
    0:56:55 You know, every market on the surface is going to feel saturated, but when you’re in it, you might notice these like little, little areas where you can kind of carve a toehold for yourself.
    0:57:00 You kind of wedge yourself in there with something that is unique and differentiated in some way.
    0:57:03 I think that these gloves have done a good job of that.
    0:57:08 And then what we talked about was, on the one hand, you know, creating demand.
    0:57:13 That’s the social content, the viral content, the social media ads, the impulse buy type of stuff where it’s like,
    0:57:15 Oh, that’s a unique gift idea.
    0:57:16 I’ll go ahead and buy one.
    0:57:27 And then also pairing that with the filling demand on these different search platforms, the Amazon, the Etsy’s, the TikTok shops, to a certain extent, where it’s like, okay, I’m in the market for a new golf club.
    0:57:28 Anyways, I’m looking for it.
    0:57:31 And if I happen upon this, oh, that’s a unique design.
    0:57:32 Let me go ahead and buy that.
    0:57:36 So trying to balance both of those on the marketing front, I think is really interesting.
    0:57:46 Your listener bonus for this episode, if you are excited about e-com, is my list of 25 e-commerce niche ideas to get your creative juices flowing.
    0:57:49 You can download that for free at the show notes for this episode.
    0:57:52 Just follow the show notes link in the episode description.
    0:57:59 And if you like this one and you’re wondering what to listen to next, I might recommend number 649.
    0:58:04 That was the sunglasses episode with Mike Ettenberg from Frontline Optics.
    0:58:09 Kind of a similar direct-to-consumer sunglasses brand in his case, targeting first responders.
    0:58:12 But big thanks to Randall for sharing his insight.
    0:58:15 Big thanks to our sponsors for helping make this content free for everyone.
    0:58:21 As always, you can hit up SideHustleNation.com slash deals for all the latest offers from our sponsors in one place.
    0:58:24 And thank you for supporting the advertisers that support the show.
    0:58:25 That’s it for me.
    0:58:26 Thank you so much for tuning in.
    0:58:29 Until next time, let’s go out there and make something happen.
    0:58:31 And I’ll catch you in the next edition of the Side Hustle Show.

    Most people look at a golf glove and see, well, just a golf club… white, plain, forgettable.

    But Randall Pulfer and his co-founder Tyler, with zero experience in manufacturing, no background in design, and a full-time day job, sold $100k worth of golf gloves as a side hustle.

    ChippGolfCo.com is now a brand that’s making waves in the golf scene.

    Randall breaks down how he pulled it off from coming up with the idea, finding the right manufacturing partner, and making those first crucial sales.

    (Want to try one for yourself? Head over to ChippGolfCo.com and use promo code HUSTLE for 15% off your order.)

    Tune in to Episode 661 of the Side Hustle Show to learn:

    • how Randall came up with this idea
    • how they found the right manufacturing partner to make it reality
    • the marketing efforts that have worked to start to generate some profitable sales

    Full Show Notes: How We Sold $100k Worth of Golf Gloves on the Side

    New to the Show? Get your personalized money-making playlist here!

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  • 660: How to Stop Spending Money

    AI transcript
    0:00:23 One of the fastest ways to make extra money, just stop spending as much. It goes straight to your bottom line. Hey, and you didn’t even have to come up with a new business idea. Today we’re talking tactical and creative money saving hacks with a long time listener, a serial side hustler. She’s the co-host of the Frugal Friends podcast and co-author of the new book, Buy What You Love, without going broke. Jen Smith, welcome to the Side Hustle Show.
    0:00:28 Nick, thanks so much for having me. This is a for sure a full circle moment for me.
    0:00:59 Well, it’s been a long time coming. Appreciate you joining me today. We I think we both uh are in agreement that it’s important to take a a holistic view of personal finance, thinking of yourself as the C_E_O_ or the C_F_O_ of your own life and really taking charge of your personal profitability, which of course includes the revenue side, which we’ve got hundreds and hundreds of episodes about, increasing your income. But it also includes the expense side, which we typically don’t talk a lot about. And with that, I wanna tee it up to you for suggestion
    0:01:07 one on how to spend less monies or start saving more, or maybe a foundation that uh you need to lay on this mission to get the spending in check.
    0:01:37 Yeah, I love side hustling, but you’re right. When you focus on the expense side, that’s the lowest barrier to entry, and you can start seeing more margin between your income and expenses faster when you stop spending money than if you’re just focus on side hustles. So what we tell everyone to do is yes, first track every expense, but not just your current expenses and your future expenses. First,
    0:02:07 wanna start with your past expenses too. So first, look back at your last ninety days of spending and figure out what are the patterns, what are the habits, what am I already spending on. So that way you’re better prepared as you go through life and you’re spending money, you have a little bit more knowledge and a little bit more preparation on the things you’re more prone to spend on, the situations where you’re more prone to impulse spend or to overspend.
    0:02:18 So we look back before we look forward, but that first tip is the same, is that you have to know what you’re doing, you have to track your expenses. [SPEAKER_TURN]
    0:02:28 For this, are you just uh pulling up the past three months of credit card statements and trying to figure out well where where to really go, trying to categorise this uh spending into different buckets? [SPEAKER_TURN]
    0:02:58 Yeah, you can really easily do it with whatever you’re using for your credit card or your debit card, wherever your transactions are. Or if you’re using a budgeting app like YNAB, Monar, Copilot, any of those, they do it automatically for you. And it’s really easy to sort by the dates that you made, so maybe you went on vacation, you wanna see maybe what you’re more prone to overspending on on vacation. You can sort by category, so maybe you’re not going to the same place over and over.
    0:03:25 But you’re doing take-out over and over just at different places. Or maybe you do sort alphabetically so that you can see your expenses at each place. Like maybe I’m grocery shopping on Sunday, but I’m always heading back to the grocery store Wednesday or Thursday because I just didn’t make enough of a list or I didn’t stick to the list enough. So I’m always heading back for that one thing and getting more while in there. [SPEAKER_TURN]
    0:03:35 We used Monarch, which uh there’s some level of irony in it being a paid tool to help you spend less. [SPEAKER_TURN]
    0:03:38 I use Monarch too. Yeah, I pay for it as well. [SPEAKER_TURN]
    0:04:08 you know, they probably have some like new customer discount. I’ll look I’ll look that up. I’ll link it up in the show notes for you. But w what we did ’cause we we kind of had this sense of well here’s our, you know, bare bones budget or like kind of the big ticket mortgage and utilities and f f food. You know, we kind of had a general sense of what it it cost to sustain our lifestyle. But then like every month when the credit card statement would come be like oh that seems a little bit high. What did what did we buy? It was like oh well we had uh plane tickets or we had
    0:04:29 uh car repair or we had s you know something else broke, it it’s like every month it’s like well wasn’t a one-off thing, it’s like a very consistent thing. So we used Monarch to look at the last twelve months and be like well what do we what do we actually spend? And it was the kind of our hunches became true and the outflow was quite a bit higher than we had kind of mentally be envisioned in our in our heads. [SPEAKER_TURN]
    0:04:53 Yeah, it’s it’s always more nerve-wracking before you actually look. That’s why so many people just don’t wanna look back. We just wanna start freshly, go forward looking at expenses. But you will be more effective faster if you’re trying to lower your spending by knowing where you’re starting from. And it’s always scarier not knowing than when you actually look into it. [SPEAKER_TURN]
    0:05:12 Mm-hmm. [SPEAKER_TURN]
    0:05:42 So once you look back, then you can start looking forward. So then you would start to make a budget. But I would say everybody’s budgeting style is different and everybody thrives with a different level of either being very strict or being very loose. Like for me I hated the strict budget, but I thought that’s what I had to do to be in control of my spending. And what I found was when I gave myself more
    0:06:06 flexibility in the categories, like created fewer categories, it actually gave me more freedom to not spend on things and to spend without guilt and it made it more sustainable for me. So but the next point is to make a spending plan for the future. You can call it spending plan, budget, whatever makes you feel good. [SPEAKER_TURN]
    0:06:08 Spending plan sounds better than budget, for sure. [SPEAKER_TURN]
    0:06:21 Right. So like the f beautiful thing about language is that there’s so many synonyms for the same thing, right. So if one word gives you like g the grow that gross feeling like budget sometimes can, you can call it something else. [SPEAKER_TURN]
    0:06:23 Yeah, so it feels so like very restrictive, yeah. [SPEAKER_TURN]
    0:06:53 right, right. So making some kind of spending plan for what I wanna do. And we recommend a zero based budget, but not just to have every dollar tied up into whatever’s most efficient, but so that you know that you have enough to put towards your financial goals and whatever you’re planning to do. So if you need a little extra capital to start a side hustle or you’re trying to pay off a debt before you can so you can work less, you have more
    0:07:23 for your side hustle, you wanna make sure those things are covered first and on the timeline you wanna cover them and then with the rest that’s where we figure out our discretionary uh purchases. Obviously paying bills you know first and foremost but that’s kinda what you wanna do and you can make a budget or spending plan that you will stick to better because you already know what you’re spending on other things. You’re not just taking a shot in the dark on what you’re spending on
    0:07:43 take-out or coffee or whatever, you actually know how much you’ve been spending over the past three months. So maybe you spend the same or maybe you shave it a little bit, but you’re not going to cut it by ninety percent because it’s an arbitrary thing that you think, quote unquote, you’re supposed to be spending that much. [SPEAKER_TURN]
    0:07:53 Mm-hmm. [SPEAKER_TURN]
    0:08:45 Yeah, that can be it. And I think it’s it’s not so much where the money
    0:09:15 that zero based budgeting is, but it’s having a job for every dollar. So that dollar’s job could just be a miscellaneous fund, and you have a larger miscellaneous fund because you don’t wanna have a coffee budget, a take-out budget, a grocery budget, a non-food grocery budget, which I have seen like people have two check-outs at the grocery store because they wanna categorize food and non-food differently. Like if that’s you and you love that,
    0:09:25 do you That’s. not me. So I would rather have bigger categories and more flexibility within them. And it can still be zero based. [SPEAKER_TURN]
    0:09:55 Yeah okay, I like that call to you know make sure every every dollar has a job put puttin it to work. When I’ve you know first started working and get the direct deposit I was like okay whatever they say allocate ten percent to four oh one K_ or up to whatever the company match was and then everything else just went into checking and what didn’t necessarily nee like I could probably could have accelerated my saving or investment journey and you know kind of was a natural saver to begin with but didn’t do a great job of investing that in compounding assets just kind of sat there in a lot of cases. [SPEAKER_TURN]
    0:10:25 Yeah, it when you are intentional about what you do with your money when you get it, it just it works better. And when you take care of the bigger things, you don’t have to stress so much about the smaller things. And so that’s like the eighty twenty rule in saving money. So when we look at the Bureau of Labor Statistics on what Americans spend on most, the biggest things are housing, transportation, and food. Those make
    0:10:55 up about sixty percent, those three things, sixty percent of our monthly budget. So if we can focus on those three things first, mainly housing and transportation, where we make decisions about that maybe every five, ten, fifteen years, but if we focus on those really intentionally, then the six dollar latte or the twenty dollar take-out makes a lot less of an impact. So for me, that was when I got my last
    0:11:25 I didn’t pay cash for it, I got a loan for it and that’s okay with me, like I’m not against like car loan debt, but what saved me four thousand dollars in one sitting was that after hours of negotiating for one car, which was virtually identical to another one, on the website they were the same price, but I was sitting there waiting to get this one car that after all the fees and
    0:11:55 I have no idea how it inflated to four thousand dollars more than the other car. And I had this feeling like this sunk cost feeling. I’d already spent so much time negotiated, I’ve negotiated down a lot, I’ve invested a lot into the salesperson that I’ve never met before and will never see again in my life. So I was sitting there and I was about to buy the car, to just bite the bullet until I realised is this worth four thousand dollars, like what I’m sitting here for?
    0:12:23 and worrying more about myself versus the time and the other people around me. And I was like no. So I got up, left and went and got the other car and in that one moment, which was very uncomfortable and I did not like it, it saved me four thousand dollars. So it’s making decisions like that that are what’s going to help us like really, really cut our spending. [SPEAKER_TURN]
    0:12:53 Yeah, that makes sense. It’s not so much the coffee’s here or there. I mean maybe it adds up to a lot and there’s oh, but if you if you save that four dollar latte and you compound it over it, you know, it’s like well, but if it brings you joy in life, you know, come on. But no, totally. Like on the housing, on the transportation, uh if you find some creative ways to uh stretch your uh food budget a little farther, like these are the big big levers that you can pull to make a bigger impact. More money saving hacks with Jen in just a
    0:13:00 including my favourite non-confrontational negotiation tactic and four questions to ask before you make a purchase right after this.
    0:13:31 Years ago I was sitting in a conference in Santa Barbara and the presenter asked this question. Are you working on your business or are you working in your business? And at that point I’d I’d already quit my job. I saw myself as a full time entrepreneur, but it was this moment of clarity that no, I’m still very much working in the business. So when I got back home, that’s when I made my first full time hire. It was the first in a long series of steps of learning to truly take control by being okay with letting go of certain tasks Now. when you
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    0:14:31 at indeed dot com slash side hustle show. Just go to indeed dot com slash side hustle show right now and support our show by saying you heard about Indeed on this podcast. Indeed dot com slash side hustle show. Terms and conditions apply. Hiring indeed is all you need. On the side hustle show we spend a lot of time on generating ideas and the marketing tactics, the drive traffic and make sales and intentionally less time on the behind the scenes mechanics of how those sales actually happen and the
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    0:15:58 I will share on the car buying experience, I will share my most uh underrated negotiation tactic and it’s just called silence. It’s just sitting there awkwardly for what feels uh like an uncomfortable amount of time and I’ve seen this over and over again. We were kind of taught this uh when I was painting houses like once you name your price and you present the estimate, just sit there wait for wait for a reaction like don’t talk yourself out of a deal, you know. I remember uh going in take my car in for like an admissions test and there was a place nearby in California where y they had some you know
    0:16:28 deal on the window. So I’d, you know, take it in and they say well because yours is an S_U_V_ it’s gonna cost more. And I was like well first of all, you know, calling my two-wheel-drive uh four-cylinder uh Ford Escape an S_U_V_ is being very generous, but but putting that aside the, remembered it’s sitting there for w what was probably just ten or fifteen seconds, but like in the moment it felt super awkward. And the guy was like okay fine, we’ll just honor that price. And I was like oh, I didn’t have to do anything for that. The other one was we were legitimately off the grid up in the mountains. Turns out like on Friday our landlord
    0:16:58 that sent a note hey we’re we’re gonna have to raise your rate to to this you know maybe it was a three hundred dollar increase or something didn’t get the email ’cause we were not checking email come back on Monday night and we see like three future messages hey just making sure you saw this and then last one was like well how about if we meet in the middle and it was like hey I just saved a thousand bucks by not responding to this it works online too if you’re not in a hurry like if you have something in your shopping cart on some site just leave it leave it for a day leave it for a couple days there’s a lot of e-commerce stores have like the abandoned cart
    0:17:10 sequence. So you might see a follow-up e-mail where it’s like hey, did you did you forget something? How about ten percent off if you if you check out now. And so and that’s my underrated new negotiation tactic of just waiting. Silence. [SPEAKER_TURN]
    0:17:31 Yeah. Oh my gosh definitely. Any time I wanna buy clothes on Poshmark, I just like it. I don’t put it in the cart, I just like it. And then like ni nine times out of ten, I get a special offer on the piece. Yeah, it’s always you just show a little bit of interest, but don’t give ’em anything else. Like you can walk away. [SPEAKER_TURN]
    0:17:40 Mm-hmm. [SPEAKER_TURN]
    0:18:06 setting that mindset well, not everything that you buy has to be brand new. [SPEAKER_TURN]
    0:18:36 Yeah, I try to buy as much as possible second-hand, not just because it saves money, but also because we have so much stuff on our planet that we have I think the estimate is we have enough clothing already made to clothe the next six generations of people. And so if we can stop that flow, we not only are saving money, we are and and these things are more negotiable than
    0:19:06 something that you would buy in Target or Wal-Mart, right? But we’re also cutting down on like landfill waste clutter uh in our earth. So it’s just like there’s no reason to just not think second-hand first. It doesn’t mean everything you buy has to be second-hand, but if we would just shift the mindset to being like before I buy anything, I use these four questions. How can I get it for free? So like a buy nothing
    0:19:36 or free on Facebook Marketplace, or from a friend either trading or borrowing. If I can’t get it for free, how can I get it for low cost? And so that’s where second-hand comes in. How can I get it on Poshmark, eBay, ThredUP, can I buy it from Facebook Marketplace, thrift store. If I can’t get that, and I don’t spend a ton of time searching for these, I’m you know, depending on how fast I need something, I’m not searching for years, right? I’m just I’m
    0:20:06 looking, I’m trying to get creative before I just first go out and buy it new. If I can’t get it low cost, I ask how can I get a deal on it? Like how soon is the next sales cycle coming up ’cause they always come back around. And then if I really need it and I can’t wait for a sale, how can I buy full price and not feel guilty about it? So is there a way I can buy locally or sustainably? Something like that. So those are the four questions that I asked before
    0:20:09 Or I’d buy something in order to save money. [SPEAKER_TURN]
    0:20:40 Yeah, I know that’s that’s a good filter to put a new purchase decision through, and I will add another layer of filtering which I just call the waiting period. Maybe it’s twenty four hours, maybe it’s thirty days, and this is something that I d uh used to do quite a bit more. So I can just put a thirty day waiting period on it and you’ll find in a lot of cases that y you know obviously can’t do this with food and other essentials, but it’s like for you know something something else where it’s like oh that’s a nice to have. You
    0:20:55 find that you lived a perfectly happy existence for the thirty days in between, and you’re like uh you just set a calendar reminder, hey, buy the thing. And you might find like yeah, I don’t really need it anymore. Or I don’t really want it anymore. And if you find that you still do want it, then by all means like okay, go for it knock, yourself out. [SPEAKER_TURN]
    0:21:26 Yeah, there’s so much money to be made in FinTech with like frictionless payment and getting us to impulse buy. Like all an advertiser needs to do is show up in your social media feed. You have a pattern, right? You’re just scrolling. They just need to interrupt that pattern. It’s literally called a pattern interrupt. They just need to interrupt it for thirty seconds to get your attention within if you they can get you to make a purchase in thirty seconds, then they’ve got you. You know, any more than thirty
    0:21:40 then we check back in with ourselves and we’re asking ourselves that question. Right right, do I really need this in my life? And it’s not necessarily out to scam anybody, it’s just like hey this was a b a novelty product. Most the time our episodes are on that pattern interrupt side where it’s like how do how do I get people to buy my stuff. [SPEAKER_TURN]
    0:21:49 Mm-hmm. [SPEAKER_TURN]
    0:22:16 I find that the longer I run a business the better I get at resisting marketing, at least for things that I don’t need. Like I truly love marketing for introducing me to things that really do improve my life, but I also know when it’s something that they’re trying to create a problem or create a solution that I didn’t need or have before. Like it’s they are creating it so I buy something. [SPEAKER_TURN]
    0:22:27 Yeah, I’ve had enough sales training that you start to recognise it when other people are using that stuff on you and not it’s not necessarily a turn-off, but you’re just like okay I, see I see what you’re doing here. [SPEAKER_TURN]
    0:22:42 It’s makes sense for us because we’re in it, but there’s so many people who don’t know what’s going on, and it’s really not their fault, that’s why we love talking about it on Frugal Friends, is so that everybody can know what we already know as business owners. [SPEAKER_TURN]
    0:23:12 The next uh money saving hack that I wanna introduce is what I call the substitution game. This is where you’re finding better, faster, cheaper, all lower cost alternatives to the stuff you’re already spending money on. This is kind of borrowed from Rose-Marie Groener from Busy Budgeter years ago. I was like well you’re targeting people who don’t have any money. Are you targeting like people who are like trying to be really frugal with their spending? Like that didn’t seem like a great audience. And she was like well it’s a great audience because if you can show them hey you’re already spending money on
    0:23:42 have you considered this better, cheaper alternative? It’s, you know, a natural affiliate recommendation to make that switch. It’s like oh, okay, you know s so one example would be like MIT Mobile in our house, like oh say money on your cell phone bill. But they’re looking at the things that you’re already spending money, like if it’s been a while since you’ve shopped for car insurance, like you’re you keep paying the same rate, but your cars have depreciated since you last, you know, renegotiated that. So like different things that you could kind of look at um and try and get the same service for lower cost.
    0:24:12 Yeah, I did that recently with insurance. It wha and actually our insurance is coming up again. So it is time to do it again. But it’s things that you’re already buying and need. I think it’s go always good to like re-think if you actually need it, and I do this a lot with our streaming services to say like okay, is this actually something I need? Because sometimes when you take a break and you come back in, then you get like a new subscriber discount. [SPEAKER_TURN]
    0:24:12 Mm-hmm.
    0:24:20 So sometimes just like canceling for six months can save you even money more money again if you can’t negotiate it down. [SPEAKER_TURN]
    0:24:44 Mm-hmm mm-hmm, mm-hmm.
    0:25:14 Mm-hmm mm-hmm mm-hmm, mm-hmm.
    0:25:44 it’s it’s too small to even make it down. [SPEAKER_TURN]
    0:26:12 Yeah, I think and we also th we believe that any change we have to m make is permanent, and truly nothing is permanent. So my co-host Jill, when the before they owned a home, they lived in an R_V_ for a couple years. And they never intended for that to be a permanent lifestyle, like they were not R_V_ YouTubers who, you know, built a brand around being digital nomads, right.
    0:26:42 literally did it to save money on their living expenses for two years. And that’s how we ended up meeting them ’cause they just took advantage of living in an R_V_ to take a road trip down to Florida. So so many of the things we think of or maybe it’s not having a car, a second car uh or a car at all as maybe you skip out for six months or nine months and just take an e-bike or you’re a one family car, nothing that you do to save money
    0:26:51 to be permanent, but if it’s worth the money you will save for however long you do it, that could make a big dent in your future goals.
    0:27:21 Yeah, we have strongly considered becoming a one-car household in this interim period where the kids are, you know, pre-driver’s license age ’cause it’s like the insurance carrying cost sits at the driveway most of the time not getting used and sometimes oh well now we gotta jump-start the battery and stuff, but uh you kind of have to do that math well how much would you spend on Uber or Lyft like on those very few occasions where you really did need two cars, like and does that outweigh the cost. So
    0:27:26 there’s the kind of questioning to your point some of the the bigger ticket items in your life. [SPEAKER_TURN]
    0:27:56 Yeah, definitely. So I think my next recommendation, and it’s one that I’ve been talking about for years and have been delighted to be talking more about in twenty twenty five, because it is a hot topic, is no spend challenges. So I know like ha stopping spending money is extreme, right. So I don’t I don’t necessarily recommend it, but it is it’s a gateway drug to saving sustainably. So if you’re interested in it
    0:28:26 it’s not bad. But I love talking about no spend challenges, which is you know extreme, but it’s extreme for a short amount of time and it’s not extreme just for the sake of being extreme. But so like when we were talking at the top of the episode about looking at what you spent in the past and making a plan for what you will spend in a future or spending plan or budget, there is this real time period between that and that’s where
    0:28:56 a no spend challenge can really help you get a handle on your expenses. It goes beyond like the subscriptions and the automations and all that and gives you a really big insight into what are my spending habits, what am I spending on without thinking, what am I taking for granted that I have to spend on to meet a need when I could really get creative and meet that need for free or lower cost. So I
    0:29:26 like to recommend doing at least one not thirty day no spend challenge. Maybe you’re starting out getting ahold of your expenses. Maybe you’re kind of recommitting yourself. Doing thirty days is enough. Like yes, there are books written about people doing no spend challenges for a year, like no buy, low buy years. That’s that’s fine if you wanna write a book about your experience. But if you want to just get a handle on your spending, [SPEAKER_TURN]
    0:29:56 and start to retrain some of your dopamine receptors to go towards other dopamine producing habits versus automatically going to scrolling the Amazon app or going to Target or any of these shopping-induced dopamine receptor things Thirty. days really is enough. So I read uh while we were writing Buy What You Love Without Going Broke, I was reading Dopamine Nation by Anne Lemke and she was she worked with people with all kinds of
    0:30:26 addictions. And the first thing she would do is put them on a quote unquote dopamine fast. And they’re not really fasting dopamine, you need dopamine. But the thing is is that you can if you abstain from what is creating these dopamine inducing actions, these quote unquote addictions, if you abstain for four weeks, one month, thirty days, whatever, the first two weeks are very hard. The the
    0:30:56 week actually is the easiest, the second week is the hardest. But after two weeks, you start to see a difference in where you’re getting your dopamine hits and how you’re getting them. And after four weeks, you can truly see a ch a change to where if I’m stressed, I can go towards something that will actually treat the root cause of the stress instead of stress shopping, which is just a habit. So that’s what I
    0:31:08 love about the no spend challenge is for that right there to start paying attention to spending habits and starting to change them versus just how much money you’ll save of not spending for four weeks. [SPEAKER_TURN]
    0:31:38 Yeah, we had some friends recently uh go through this, we th we did not participate for photo disclosure. They were allowed to buy, you know, produce and stuff, but otherwise it was like trying to eat out of the pantry, eat out of the freezer, and it’s interesting that you mentioned week two is the hardest ’cause this really aligns with uh the New Year’s resolution data that like w what is it, January twelfth is quit day. It’s like that’s, you know, the first week like, motivation is really strong, okay, I got this and then week two, uh it starts
    0:32:08 wait a little bit and then by the end of week two it’s like yeah forget it I’ll just go back to my old habits and it’s like that’s uh that’s really interesting here and y my guess is because I’ve done like twenty four thirty six hour fasts but not much l longer than that and it makes you you kind of notice what it makes you notice what you’re missing makes you really grateful that you’re not doing that most of the time but it’s kind of i trying to f figure out those little emotional points where oh I normally would have bought
    0:32:18 this or normally would have eaten this or normally would have spent that, and I think that’s a that’s really interesting. A little bit extreme, but maybe it kick-starts or build some awareness around where your money’s going. [SPEAKER_TURN]
    0:32:49 Yeah, w so we talk about finding the radical middle ’cause everybody loves to live in extremes ’cause they’re really easy to market and talk about they go viral, but where s true sustainability lies is in the radical middle. And we can find our radical middle by visiting extremes and learning about them, but we don’t wanna live in them. And that’s kinda what a no spend challenge is, right? Like it’s extreme, it helps you realise okay, what’s the thing that I can’t stop
    0:33:19 thinking about wanting to spend on ’cause you’re right, I’ve done twenty four hour fasts too, and I think about food m way more than than I would if I was not s like on a fast. And so people, when they think about cutting out costs, they think about the most important things to them and be and like oh, but I don’t wanna give up this. And usually that’s the last thing you should give up. And a no spend challenge can help you figure out okay, what are the things that I am constantly thinking about that I really
    0:33:37 miss and then you check back with that transaction inventory and you’re like oh, I didn’t even think about this, yet I’m always spending on it w w so I don’t I can just draw a line in the sand now and say I’m not gonna spend on this anymore. Uh so I really love it for that aspect. [SPEAKER_TURN]
    0:33:49 More money saving hacks with Jen in just a moment, including cash versus credit cards, some helpful browser extensions and how to take control and stop playing defense with willpower all day long right after this.
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    0:35:29 You hear that? That’s the sound of your marketing working. And as an entrepreneur, you know that every call is an opportunity. But if you miss it, potential customers don’t wait. They just call the next business on their list. With our sponsor, Openphone, you’ll never let another customer’s call go unanswered. Openphone is the number one modern business phone system that helps you separate your personal life from your growing business. For just fifteen bucks a month, you get complete transparency and visibility into everything happening with your business phone number. Openphone works through an
    0:35:59 on your phone or computer, and integrates with HubSpot and hundreds of other systems. One of my favourite features is their A_I_ powered call transcripts and summaries, so you can streamline client communication and get a summary of every phone call with action items right when you hang up. That means no more note taking, no more forgotten to-dos, and right now OpenPhone is offering side hustle show listeners twenty percent off your first six months when you go to openphone.com/sidehustle. That’s O_P_E_N_ P_H_
    0:36:11 O_N_E_ dot com slash side hustle for twenty percent off six months. Open phone dot com slash side hustle. And if you have existing numbers with another service, open phone will port them over at no extra charge. [SPEAKER_TURN]
    0:36:42 Wh what do you think about this one? ‘Cause I have been very pro credit card rewards. We have banked thousands of dollars’ worth of cash back and free flights around the world. Like it has been, you know, almost a p a part of our identity to, you know, b take advantage of these credit card bonuses. But there’s some pretty compelling data that says people spend more and consistently more and significantly more when they’re using credit cards instead of cash.
    0:37:13 you have a spending plan, you can use credit cards really responsibly and take advantage of all the benefits that they have to offer. I love credit cards for the safety they afford you when you’re making transactions, for all of the flight and hotel benefits, I love them. But you have to be working on a plan because sometimes we’ve been I’ve done this before when you’re consumed about getting to those like like minimum spends to get the bonus or whatever. You can just throw
    0:37:43 else on the credit card because you’re like oh I’ll make it up with the points I get. Which really isn’t and then your points just sit there like in perpetuity because you have so many and you can’t have you know can’t take off time for work to travel for six months with all your points. So being very intentional with a spending plan can help you really get the most out of credit card usage and put into perspective okay
    0:37:54 what is enough? Like what vacations am I trying to take? How many points do I need to get there? And do I have to hoard points just because I can? [SPEAKER_TURN]
    0:38:22 No. Yeah, you can’t t you can’t take ’em with you. And and they get get ’em devalued year after year. So use ’em use ’em up. And we do think cash is important for the kids, especially a younger one, to like see that physical transaction, the money leave in his hands. For me it’s almost the opposite, where it’s like it feels like it feels like it’s free ’cause I know it’s not gonna hit the account, it’s not gonna I’m not gonna see it on my statement, it’s just like oh here’s twenty bucks, sure. But it’s you know, it’s there’s some interesting psychology around cash versus cards. [SPEAKER_TURN]
    0:38:42 Yeah, I definitely think it’s wise ma like when you’re starting out and if you believe you do have a pro like a real problem with overspending, just lock the credit cards for a few months and just use cash. It does it it’s not a long-term solution, but it is a good short-term exercise. [SPEAKER_TURN]
    0:38:57 On the shopping side, going back to getting the best deal, I like the site Cashback Monitor, um I like Rakuten. Do you have any other tools, tips, uh you know, for deal finding or or Cashback here? [SPEAKER_TURN]
    0:39:28 Yeah, I’ve been into CNET shopping lately. It’s one of those like price trackers so you can see if something is on is less expensive on another site. I use um B_E_N_I_. So that is a site that helps well it’s uh it’s a browser extension, and so like if I’m on if I see somebody wearing a cute Lululemon uh sweatshirt, I can look it up on the Lululemon
    0:39:58 And then the Benny browser extension, I click that and I can find the sweatshirt on second-hand sites like Poshmark, ThredUP, E_Bay, RealReal, all of those resale sites. It will look at that particular new item and find it all over the internet second-hand. And so I actually love that. It saves me m way more than like any rebate app ’cause I’m saving [SPEAKER_TURN]
    0:40:02 fifty percent on things that are even new with tags. [SPEAKER_TURN]
    0:40:07 Okay Cool. Benny, that’s a new one to me. Well we can link that up in the show notes. [SPEAKER_TURN]
    0:40:25 Gem it does a similar thing with if you’re more into like vintage and higher end stuff, it’s similar to Benny, but for more like vintage clothing, that’s G_E_M_. Gem search I think I’m, not 100% sure. I am not super fashion forward, so I just use Benny. [SPEAKER_TURN]
    0:40:38 Got it, cool. And and nor am I, so just buy clothes from and then just well that that fit well, so buy another pair of clothes or buy another one of those in a different colour or something. [SPEAKER_TURN]
    0:41:24 It’s hard to find hard to find if something that fits. I will say I have a transition to spending more up-front for hopefully better quality stuff than rather wearing out the you know pair of old navy shorts in six months or something. So you know what’s like the buy buy it for life or you know these brands that hopefully a little more durable or longer lasting. So it’s sometimes it’s wh what do they call it? It’s like a you know penny-wise pound, foolish or something like you know single ply you end up using more. So like a
    0:41:29 there’s some certain ones where you’re just yeah it looks cheaper on the surface because it’s not gonna last. [SPEAKER_TURN]
    0:41:59 Yeah, that’s one of the problems with having a frugal living podcast is that people will come up to Jill and I and brag about how cheap they got their clothing or how cheap they got something. And then I’m like yeah, but did you need it? And is it gonna last? Like I think those things I obviously do not say them out loud. But it that is always what I think. It’s always people bragging about what they got, what they could
    0:42:16 instead of like bragging about I d I didn’t consume this, or I didn’t buy anything on Amazon for, you know, six months or stuff like that. That is what I would love to hear our listeners brag about. And anybody I, would love to hear that from anybody. [SPEAKER_TURN]
    0:42:29 Mm-hmm. [SPEAKER_TURN]
    0:43:15 Yeah, it is a balance. Frugality for us isn’t just about stewarding your m your money well, but it’s being a good steward of all of your resources, and that includes time, your physical space, so not like cluttering up your space with a bunch of free stuff or cheap stuff from Craig’s list. Uh it’s about your mental energy and natural resources too, so it’s about stewarding all these limited resources well. [SPEAKER_TURN]
    0:43:32 That makes sense. One limited resource is attention. You like that transition. The um hack that I wanna share is to m either not sign up for marketing emails from different stores or brands in the first place, or you can unsubscribe from them if it is becoming a problem.
    0:44:03 what I tend to do from the stores that I’d actually shop from like R_E_I_ and some of these other ones, even like pizza like Papa Murphy’s and stuff like goes into this special folder that I don’t really see, but when it’s time to order or when I’m in the market for something, I can go through and see if they sent me any deals recently. It’s like out of sight, out of mind, but I’m I’m still in control rather than like oh there’s a sale going on or oh it’s it’s like well I I don’t need to see that ’cause I wasn’t gonna buy it i th like
    0:44:15 the game that they want to play. It’s like how to create more purchase activity. But it’s like I wanna do that on my own terms. And so I just have a bunch of filters set up in G_ mail to throw those into like a marketing deals or something folder. [SPEAKER_TURN]
    0:44:27 Mm-hmm.
    0:44:48 Mm-hmm. [SPEAKER_TURN]
    0:45:12 Yeah, absolutely I. look at my wife’s inbox and it’s like thousands and thousands of messages. It’s like could I help clean this up for you? But she generally does okay with the impulse buys. But it’s like it’s it’s it’s somewhat exhausting to be playing defense with willpower all day long and have seen this with food or with you know m the bombardment of different marketing messages. And so you kind of have to build these little uh guardrails around uh around yourself. [SPEAKER_TURN]
    0:45:42 Yeah, you definitely have to remove the temptation you ha it’s so much easier to not have it in front of you than it is to decide to make a good decision. Like we always say work with your brain, not against it. Your brain wants to take the path of least resistance. So let it. But you have to put up the guard rails so that path does it like derail you from your financial goals. So we
    0:46:12 uh atomic habits, uh James Clear’s like habit triggers, the cues, and so like i is it the person I’m with or is it the place that I’m heading to or coming from, is it the time of day, so we look at these cues and we’re like okay, can I change anything about these to remove the temptation, and that works so much better than trying to rely on yourself to make the good decision every
    0:46:37 ‘Cause by by three P_M_ it’s you’re you’re sober. You’re just done. That’s and and you know a amount like you don’t need to be stronger. Like I think we can feel guilty for our lack of you know quote unquote self-discipline or discernment or whatever. But our body’s literally designed to d to do this for our brain. So work with your brain, not against it. [SPEAKER_TURN]
    0:47:05 Yeah remove, the temptation and s some of the things it might be ordering delivery, like a grocery delivery. It saves you from making impulse buys in the store. Like we’ve started doing a lot of target pick-up, which for me it’s like it’s gonna it’s only a few things. Like let me just go in. It’s gonna be faster than sitting here waiting on somebody to bring out this stuff. Like it feels silly. Like I’ll just go pick it up. But the mentality is like we’ll probably save money by not going into the store and seeing oh what else is in here that we need. That jumps into the cart. [SPEAKER_TURN]
    0:47:37 I do this? And I think part of it is like if I’m going to target for one thing, I’m already there. So it would be an inefficient use of my time to not walk around to see if there’s anything else I need. Because then I would have to go back. And I don’t wanna go back. So then I look around and then that’s where I end up impulse buying something instead of if I had just walked in to get the one thing and and walked out. So part of it I think was is an
    0:47:49 is an efficiency thing for me and, so yeah, I’ve been doing Walmart grocery pick-up for years since I had my first son and he was just impossible to go grocery shopping with. [SPEAKER_TURN]
    0:48:19 Alright. The next one on uh my list is to get an accountability partner. I think if you’re trying to cut back spending and all your friends don’t know about this, or they’re gonna think you’re all of a sudden this wet blanket who doesn’t wanna do anything anymore, I I think it’s helpful to have somebody else in your corner who’s on the same journey who’s rooting for you. I remember years ago, Tiffany um the budget nista, she said this was like day one of her thirty day live richer challenge, day one get yourself an accountability partner.
    0:48:49 from the business and growth and marketing standpoint I was like well this is fantastic you just doubled the size of your audience you know on day one, this is great. But from um the personal like uh stick-with-itness factor you gotta have somebody else who um who can support you and say no no no we’re in this together. I remember even on the the health and fitness side like we would come home uh from from work early in our careers and be like well we said we were gonna go uh go for a run but you know it would be easier if you don’t if one person’s thinking ah I don’t
    0:48:52 really wanna go like, no no no, we’re gonna back each other up, we’re gonna go do this. [SPEAKER_TURN]
    0:49:22 Yeah, you you have to it takes a village, and we’ve gotten so far away from from that ideology, it’s hard to find a village now. If you want to succeed in anything financially, business, health, you do have to surround yourself with people who have the same goals. So they don’t necessarily have to be on the same path, but they at least have to be genuinely supportive of the path that you’re
    0:49:53 And I had to stop hanging out or talking to some people when I was paying off debt, and I hang out with them now. It’s not like I cut them off totally from my life ’cause they were toxic or something. They just weren’t good for me in that period of time. And so it being really honouring your season and whatever you’re trying to accomplish and and really making a point to create community around you to support
    0:50:07 that is truly gonna make or break. I don’t think I know I would not have paid off my student loans if I hadn’t had my husband there, like when we were working together on it. Like I just I was not interested in it. [SPEAKER_TURN]
    0:50:20 Do you have any recommendations for maybe one partner in a relationship is the spender and the other is the saver? Like how do you kind of bridge that gap and get buy-in from a a spouse or partner? [SPEAKER_TURN]
    0:50:50 first I think the spender and saver like personality types are a myth. I think everybody spends and everybody would save if they had enough incentive. Like if you were gonna die tomorrow unless you made five thousand dollars, like you’d find a way to make that money, right? So everybody can do it uh theoretically. But not everybody has the same values and
    0:51:20 wants the same things. So it might look like and and people don’t think that they are sometimes capable or deserve the things that they truly want in life. Like we think we deserve small things and so we’ll go after small things and those are the things that are typically marketed to us, but big things like retiring in your fifties or even in your sixties or starting like going full time in a business
    0:51:50 or stuff like that. Sometimes we don’t think that we can get that because that would take so much of our time and so much effort. So we we sacrifice these bigger things that we actually want to just take the smaller things. And when we recognise what our partner actually wants in life and we start to have those big higher level conversations, that’s when we can start to honour what this person would actually say
    0:52:19 what would give my partner incentive to save. What is the thing that they really do want in life and would save for. That ’cause that was what happened with me. I didn’t wanna pay off her debt, but I did want to eventually foster. And that involves a lot of time. Um a lot of time investment. And it’s easier to invest that time if work is optional for me. And if I have a seven hundred dollar debt payment every month, work is not optional for me. [SPEAKER_TURN]
    0:52:19 Yeah.
    0:52:44 So that became the catalyst for why I wanted to pay off the debt. Him just it being a good idea or something I’m quote unquote supposed to do or something that my spouse wanted me to do was not enough for me. I had to connect it to what I really wanted. And so you have to find the thing that your partner really wants enough to stop spending on the small things to focus on the big things. [SPEAKER_TURN]
    0:53:14 Yeah, getting on the same page in alignment with that big picture goal. What do you you know, what do you wh what do we envision for our life? Like what uh you know, having that i i and the goal posts may move, but having some sort of destination in mind rather than just saving for the sake of saving, I think that can be that can be really important or maybe that’s something that we found uh helpful uh early on in in our journey and recognising it to team sport. Like we gotta have some some buy-in here. But having that big picture
    0:53:41 it’s important on the saving side, it’s important on the side hustle side too ’cause it’s like the going is gonna get tough, you’re gonna wanna quit, it’s just like what’s that driving motivation behind it and it’s a kind of it’s it’s the different side of the same coin. Well it’s like well yeah everybody says they wanna side hustle to make extra money, but why? Like what does that afford you? Like going three or four layers deep uh i and if you have a spouse or partner in the picture like then that can that can be really impo be important too. [SPEAKER_TURN]
    0:53:42 Yeah. [SPEAKER_TURN]
    0:53:45 Anyth anything else on your list? I think we’ve done uh pretty good here. [SPEAKER_TURN]
    0:54:15 Yeah, I I would say the last thing for me is to celebrate small wins. I think that we uh at least for me, and I think that this might be for a lot of personal finance nerds, we are so we are so quick to move the goal post. Uh we hit one goal and then we just, you know, move it back and we’re already onto the next without recognising what we’ve done and celebrating that. So really taking time
    0:54:45 we achieve a goal, like what did I struggle through so that I don’t forget that. Uh and then what was really easy for me that I thought wasn’t gonna be easy. Um and and so all of these things reflecting on the journey so that the next time you’re trying to accomplish something and you’re not sure if you can do it, you can actually look back at what you did the last time and be encouraged. It can and these successes
    0:54:52 pushing through setbacks, they all compound on themselves. So the goals that you reach can be bigger and bigger. [SPEAKER_TURN]
    0:55:23 That’s right. Keep leveling up. That’s the name of the game. And I do wanna add a point here that like as your income increases, as your side hustle starts to grow, as you level up in your career, like some level of lifestyle creep lifestyle, inflation is uh is recommended. That’s kind of the point, right? Like you reward yourself. You know, make things easier on on yourself. Uh enjoy the fruits of your labour. Tim Ferriss has this line um about well how can I waste money to improve
    0:55:42 quality of life. And I think that waste line is really important because it allows you to acknowledge that it’s not necessary. Like yes, it’s an upgrade. Yes, it seems frivolous based on my, you know, you know, years of frugal habits. I so I’m gonna acknowledge that it’s a waste, but it’s worth it because it’s gonna make life better or easier in some way. [SPEAKER_TURN]
    0:55:53 Yeah. Lifestyle inflation is not bad as long as it’s proportionate to your income inflation and it aligns with what you truly value and what your goals are. [SPEAKER_TURN]
    0:56:13 Very good. Jen, this has been awesome. Congrats on the book launch. Again, buy what you love without going broke. Buy what you love book dot com Make. sure to grab a copy. Make sure to check out the Frugal Friends podcast. Now you’ve got other side hustles, other projects, self-publishing print, on demand. What what are you working on this year? [SPEAKER_TURN]
    0:56:43 Oh, this year is all about YouTube. We are definitely diving more into video. It’s that one thing that I think will make other things easier or unnecessary in the future. So yeah, we are starting a c a couple different uh YouTube segments for the podcast and I’m even starting to post more on my personal YouTube channel. Well, it’s called modern frugality. So it’s not like personal personal, but there are just some things where
    0:56:54 like I’m just I’m gonna post more on YouTube. I’m gonna get over my fear of not being not feeling camera-ready, not feeling camera-worthy and just just try it. [SPEAKER_TURN]
    0:57:24 Very good. Modern frugality we’ll link that up as well along with frugal friends and the book Buy What You Love Without Growing Broke. What’s that one thing that will make things easier or unnecessary? I love that line. Now we’ve been talking about saving money in this episode, but as you know there’s only so much you can cut. But your earning power on the other side is limitless, which is why we’ve got over six hundred fifty episodes dedicated to that topic. If you’re not sure where to start, I wanna invite you to grab your personalized side hustle
    0:57:54 play list, all you gotta do is go to hustle dot show, answer a few short multiple choice questions, and it’ll recommend uh eight to ten episodes to start with based on your answers. Again, that’s at hustle dot show. Big thanks to Jen for sharing her insight. Big thanks to our sponsors for helping make this content free for everyone. You can hit up side hustle nation dot com slash deals for all the latest offers from our sponsors in one place. That is it for me. Thank you so much for tuning in. Until next time, let’s go out there
    0:57:59 make something happen and I’ll catch you in the next edition of the side hustle show. Hustle on.

    It’s easy to get caught up in the habit of spending without thinking.

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    Full Show Notes: How To Stop Spending Money

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  • From $17/hr to 6-Figure Side Hustle (Greatest Hits)

    AI transcript
    0:00:05 Here’s an oldie but a goodie from the archives from the Side Hustle Show Greatest Hits Collection.
    0:00:09 What’s up, what’s up Nick Loper here.
    0:00:15 Welcome to the Side Hustle Show because your 9 to 5 may make you a living, but your 5 to 9 makes you alive.
    0:00:21 This week you’ll meet a high school dean who’s built his Side Hustle to the point where it now makes more than the day job.
    0:00:23 And he’s done it teaching chess.
    0:00:29 Stick around to hear how Jeff DeOrio from EliteChess.net built his minimum viable audience.
    0:00:35 How he set up the business for recurring revenue and how you can borrow some of these same tactics in your own business.
    0:00:42 As a listener bonus, this week I put together a free list of 20 more hobby niches where you could apply the same general business model to.
    0:00:48 You’ll find that along with the full show notes for this episode at sidehustlenation.com/chess
    0:00:51 or through the link in the episode description of your podcast app.
    0:00:56 The story starts with Jeff teaching chess at a neighboring school’s summer camp.
    0:00:58 Ready? Let’s do it.
    0:01:02 [Music]
    0:01:12 I was making $17 an hour and started thinking, “Wow, maybe I could do this for myself and give myself a little bit of a raise.”
    0:01:23 Plus, I was making all these kids really strong in chess in the neighboring cities and then not really focusing on my own community that I was working with.
    0:01:26 You’re helping out the competition for your own chess team.
    0:01:34 Yeah, and while I believe strongly in just kind of helping anyone, I thought I should at least serve the people nearest to me too.
    0:01:35 Okay.
    0:01:42 So that was the idea, but I didn’t really move on it. I sometimes have a little trouble getting started.
    0:01:46 I have these ideas and then I kind of think about them quite too long.
    0:02:01 And it wasn’t until I was about to begin my fourth year of summer camp where I said, “I’ve got to give this a try,” but I was scared to do it.
    0:02:09 And so I decided that, you know what’s going to get me off of, get me moving would be to just host a charity event.
    0:02:23 I thought that if I made it about someone else, then it would make it a little bit easier for me to handle if, you know, it didn’t go well or if my idea wasn’t as strong as I thought.
    0:02:36 And so then I reached out to some local charities and asked them if they would be willing to let me run a charity chess tournament in their name and give them all the money basically.
    0:02:46 So they were very supportive. Sometimes when you knock on doors and ask people, “Can I give you money?” They very rarely turn you down, I found.
    0:02:51 They’re not like, “Well, skeptical. What’s the catch? What’s this guy’s angle?”
    0:02:54 Yeah. I mean, I didn’t get a lot of that angle.
    0:03:05 Maybe just inherently being an education people kind of, for whatever reason, I think they approached you with a little bit of a sense that you are giving yourself to the community in general.
    0:03:12 So I think that helped. The charities were all on board and they said, “Well, what can we do to help?”
    0:03:20 I really didn’t need much, but I said, “If you want it to go better, you could always send it out to your audience.” And so that’s what they did.
    0:03:26 Okay. You know, you’re piggybacking on the audience that they already have or the list that they already have.
    0:03:36 Yeah. And we’re just saying that we’re going to serve their audience. And we did that and it went well. And so then we did it at some local schools.
    0:03:45 And that really went well. And so we started to get sort of this little following that joined from it.
    0:03:55 From there, I basically then just started, I said, “You know what? I’m just going to donate my skills and chess knowledge and teaching abilities to anybody in the area.”
    0:04:03 And so from there, I reached out to local tournaments and I would show up at their tournament and I would go over games with kids.
    0:04:13 So when a kid plays a chess game, they take record of the moves. And after their game, they come out and I would go through the games and kind of guide the kids.
    0:04:20 And if anyone here has children, you know that when you play board games with kids and when they lose, it can be pretty traumatic.
    0:04:23 Yes. We’re in that stage for sure.
    0:04:33 Yeah. We had to put Monopoly on hold in our house for about a year. And so that definitely happens with chess because it’s a one-on-one thing and kids would lose and be really upset.
    0:04:42 And I would show up at these local tournaments and I would just scan the room for crying kids and I would just show up and I’d say, “Hey, bud.”
    0:04:47 Or, you know, to a little boy or girl and say, you know, parents and say, “Hey, can I go over that game with you?”
    0:04:56 And then my goal was just to really just try to make those kids feel really big and 10 feet tall when they left and show them, you know, all the great things they did.
    0:05:05 This would be the equivalent of a basketball or football player like watching game film after the fact, trying to figure out what went well, what didn’t go so well.
    0:05:14 100%, 100%. In chess, you often find that you make, you know, in a 30-move game, you might have made 28 really good moves and two bad ones.
    0:05:19 And unfortunately, that causes you to lose. But the essence of what you did is still really positive.
    0:05:25 And so I can tell you, if you get a bunch of crying kids to stop crying, parents are very, very thankful.
    0:05:31 They think you’re a magician. And we started to get little crowds at these tournaments and started to build the following.
    0:05:38 Okay. Does Elite Chess exist at this point? Or is it just kind of like you’re building your own reputation in the community?
    0:05:47 It does not really exist. It doesn’t even have a website or anything. The name exists, but I don’t really have a platform.
    0:05:54 I’m just building my name in the community. And I had literal sign-in lists of people’s emails.
    0:06:00 You know, I said, “Hey, do you do this on the side or where can we get more of what you’re doing?”
    0:06:03 And I would say, “Well, this summer we’re going to try some summer camps.”
    0:06:09 So if you’re interested, just write your email down on this sheet of paper. And we started to build a list.
    0:06:18 Okay. From the charity organizations inviting their existing audience of people, their existing email list,
    0:06:22 for the local schools, like, “Hey, we’re going to host a charity tournament at your school.”
    0:06:26 Or, “We’re going to host a free tournament at your school.” And they’re inviting their students, their parents.
    0:06:32 And so you’re kind of like very grassroots trying to build up this initial audience of people.
    0:06:36 And I like the paper signed up. She said, “Oh, I don’t have to have any fancy tech involved.”
    0:06:39 Put your name and email down here and we’ll be in touch.
    0:06:47 Yeah, that’s exactly what we did. And we did that for a few months. And I think we had around maybe 50 emails on there.
    0:06:55 But as with most of the stuff we’ve done, you know, they’re usually really strong leads, really strong emails and contacts.
    0:07:03 And so we then held our first summer camp and we ended up having 12 kids show up our first week.
    0:07:16 And I remember just in that first camp, you know, making five times the amount of money that I made teaching summer camps for somebody else just with 12 kids.
    0:07:24 Wow, that’s really cool. Kind of just grassroots validation. Hey, I didn’t have a huge database to advertise this too,
    0:07:32 but the people who were on this list were interested. We had 12 people show up and you’re kind of off to the races from there.
    0:07:39 Were you able to, like, secure a church basement or a community center?
    0:07:44 I’m just trying to think of, like, logistics of having 12 kids show up. Where do they go? And how does this work?
    0:07:53 Yeah, that’s exactly what we did. We went out and rented space from local churches and local schools.
    0:07:58 A lot of schools will rent their spaces as well. Some people don’t really know that.
    0:08:03 Schools often will rent, especially if you’re community-based organizations.
    0:08:10 And in my case, I did have some relationships in education. Not that they don’t do it to anyone, but…
    0:08:13 Yeah, especially in the summer, they’re not using the place, you know, it makes sense.
    0:08:20 Exactly. They’ve got these buildings sitting empty. And so we did that with churches and schools all summer.
    0:08:24 And then, you know, that’s where we kind of grew elite chess.
    0:08:29 And then once the summer was over, our families were like, “Well, you can’t stop now.
    0:08:35 Can you keep teaching our kids?” And so I basically just asked them what they would want.
    0:08:41 And they said they wanted once a week chess instruction during the weekdays, you know, at night.
    0:08:46 And so that was the start of our first weekly chess academy.
    0:08:55 And did you find that from those first 12 kids, was there some stickiness factor where they would come back the following week?
    0:09:00 Or they would come back later in the summer? You get this a lot with, you know, online marketing.
    0:09:05 Well, I had, you know, I built up this audience and I launched my thing and I made all the sales.
    0:09:09 And then the next week, the next month, it’s kind of like back to the drawing board.
    0:09:12 Well, now I got to go find more people. How does this work?
    0:09:18 Yeah, we, I’m very blessed. We built some really amazing relationships.
    0:09:24 And sometimes, you know, when I think back to those times, you know, they’re just really great times.
    0:09:30 Because when you have a small audience, you know, so much of the time we have this small audience sitting in front of us.
    0:09:35 And we think like, “Wow, I wish it was bigger.” Or, “Where’s the next person? Where’s the next person?”
    0:09:47 But, you know, even if you just have 15 people in front of you basically showing up saying that they like you and support you and want to, you know, be around you and what you’re doing,
    0:09:53 you can leverage it into just amazing situations and impact. And that’s kind of what we did.
    0:09:58 You know, we built such strong relationships with those first 12 to 30 kids.
    0:10:07 And I remember, you know, us going to tournaments together, sitting, you know, in hallways and stairwells, going over games.
    0:10:12 And, you know, they ended up being huge champions for us and really spreading the word.
    0:10:21 And we went to their birthday parties and graduation parties. And when you get bigger, you know, you lose a lot of that.
    0:10:27 And so, you know, there’s obviously a balance. But those original people that are with you on your journey are really special.
    0:10:31 And if you treat them well, it can really start you off on the right page.
    0:10:39 Yeah, there’s some advantages of being small and scrappy that the big players can’t necessarily afford to do.
    0:10:47 And it’s like, well, you can know everybody by name and you can spend time with them versus somebody with a huge audience.
    0:10:50 It just isn’t feasible.
    0:10:59 More with Jeff in just a moment, including how he initially priced his group classes and how he pivoted to online instruction to keep the business afloat.
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    0:13:33 Give an example of how things started to spider out from those first dozen or two dozen customers?
    0:13:41 Honestly, everything we’ve ever done to continue to grow has been just asking these people
    0:13:45 that show up for us what they need and what they want and how can we serve them.
    0:13:55 We did that, and we started to run our classes in seven-week blocks, kind of like selling a class.
    0:14:02 Every time our seven-week blocks were over, we’d have to go out and try to do another launch and get more kids.
    0:14:06 We would grow, but then they started to say, “Hey, we want to do this more regularly.
    0:14:11 Can you offer tournaments? Can you offer seminars?”
    0:14:19 We just started to continue to do that all the while charity and giving to local organizations was a big part of our mission.
    0:14:37 Just through word-of-mouth charity and listening to our people, we just slowly grew and then it just picked up momentum to the point where we are today.
    0:14:46 I like that call too. “What is the audience asking for help with?” This is straight out of John Lee Dumas’ book and all his advice over the years.
    0:14:50 “Well, I’ve got a little bit of people paying attention to me. What do they want help with?”
    0:14:54 “Okay, they want help with podcasting or webinars or whatever.”
    0:14:58 “Okay, I can do that and then on to the next thing.”
    0:15:02 “Well, what else are they asking for help with? How can we structure that in a way that makes sense for them?”
    0:15:09 Once a week, chess classes, they want tournaments, they want this other stuff and then continuing to build that out and go from there.
    0:15:16 Was there anybody else doing this in the community or just from a sense of competitive pricing?
    0:15:22 How do I know what to charge for this? Just throw a number out and see what kind of reaction it gets?
    0:15:31 Yeah, there was not anybody that I knew of that was doing these night classes.
    0:15:37 There was definitely organizations out there doing tournaments because that’s kind of where I started gathering some of my people.
    0:15:51 But really, the model that was out there was more of an after-school model where organizations would partner with a school and they’d have a chess coach show up to the school and run an after-school program.
    0:15:55 And that’s a great model and we do a little bit of that today too.
    0:16:09 The only difference is that sometimes parents put kids into there and their goal isn’t always because their kid loves chess and they want to grow them in chess or challenge them or inspire their intellectual abilities.
    0:16:22 A lot of times we would find that parents would put kids into there because it would work out for their work schedules and those kind of things, which is fine, but nobody was really focusing on chess for chess sake.
    0:16:37 And then basically, once we started doing it, the pricing, as you mentioned, was a challenge and me, just some of my own limiting beliefs and just being scared to charge.
    0:16:41 I remember the thought of, well, what are we going to charge per hour?
    0:16:47 My thought was, well, babysitters are getting paid $8 an hour.
    0:16:55 So at the very least, we can charge $8 an hour and people would be like, oh, it’s babysitting, but our kids are learning chess.
    0:17:14 And so our first program, we charged $8 an hour and that was, like I said, lots of things that I’ve kind of grown as an entrepreneur and charging and kind of diving into this part of the world when I was in education
    0:17:20 prior has been a great transition and hopping over those hurdles has been part of my journey too.
    0:17:30 Well, if it’s a group program, I’m trying to do the math on this, well, if I got 10 kids showing up and I can teach them at $8 an hour, all of a sudden I’m at $80 an hour.
    0:17:34 That’s not bad at all, but is that how this was structured?
    0:17:36 Yeah, that’s exactly it.
    0:17:48 That first group that had, I think, 12 kids show up at $8 an hour was $96 an hour and to me, and that was five times what I was making as a summer camp counselor.
    0:17:55 And you start to realize the power of these small groups and community around chess.
    0:18:00 Yeah, going from one to one to one to many.
    0:18:02 Oh, what’s the pricing look like today?
    0:18:06 So now our pricing has come a long way, I would say.
    0:18:16 Our pricing for in-person classes is about $25 an hour and online is about $17 an hour.
    0:18:25 And for me to get there was a journey, and so I’ve always just kind of went back to this idea of giving.
    0:18:30 And so anytime I would raise prices, I would always say, okay, I have to give them something more.
    0:18:32 And so I would give a little bit.
    0:18:44 And so we started doing things like giving tournaments as part of our program or giving seminars as part of our programs or providing individual assessments as part of our program.
    0:18:52 So the more we gave, it made it easier for me to kind of increase and justify pricing to a point where we are today.
    0:19:00 And frankly, I don’t know where our pricing could go because we’ve never raised prices and lost people, which is kind of interesting, you know.
    0:19:06 Okay, so you’re saying, well, we’re going to make it this price, we’re going to charge $25 an hour.
    0:19:17 But when you join this cohort or when you join this weekly class session, you also get this personal evaluation and you get access to our tournament calendar.
    0:19:22 So there’s other reasons than just show up at this time at this place.
    0:19:38 Yeah, and for me, that’s always just been a way that I could, you know, with integrity, look at my people and say, hey, we’re going to raise the prices, but you know, here’s why and here’s what’s additional coming down for you.
    0:19:51 You talked to me about the pandemic impact of doing in-person classes here and I don’t know if there’s a transition. It sounds like you’re doing online stuff today, you’re doing both today.
    0:19:56 And was that always the case or was that born out of necessity?
    0:20:12 Yeah, born out of necessity. One day we got an email from our school and churches that we were currently renting from and they said, you no longer can host in-person chess classes because of the pandemic.
    0:20:29 That was a huge wake up call for me, just kind of realizing that no matter what you do, you know, if you can kind of insulate yourself from having outside forces kind of impact your business.
    0:20:40 But I think just as a rule for me, that was something I said from this point forward, we’re really going to try to make sure that we’re in charge of our people and kind of what we do.
    0:20:51 And so we switched over to online and I basically cut, you know, all everyone’s prices in half and said, OK, stick with us.
    0:20:59 We’re going to try to do this online thing. And they really all did. And everyone stuck with us.
    0:21:13 And then what a very interesting thing happened, we don’t really do much marketing, which is kind of crazy, but the word of mouth that hit through online was incredible.
    0:21:27 And so our people started going out and telling their friends and cousins who they’d been talking to about chess and us for so long, but they weren’t able to physically get there and suddenly all those people now had access to us.
    0:21:31 Right. Because prior to this point, it’s all, it’s all been local.
    0:21:40 All local and we’d have parents driving from really far to come to us and all of a sudden now we had this bigger market open up.
    0:21:49 And so we I think at the start of the pandemic, we had about 90 kids coming every week to class.
    0:21:55 And then within, you know, by the end of the pandemic, we were all the way to like 200.
    0:21:59 Wow. That and then on top of that, you know, the Queen’s Gambit.
    0:22:01 Right. I was just going to say.
    0:22:13 Yeah, and it did. It did positively impact our business, not massively, but just, you know, we found that we started getting more inquiries from like little girls to play chess, which was really cool.
    0:22:28 And so we were able to kind of then maximize the online learning environment. It helped that my background is education and we were able to kind of create a product that was that could really help kids and families, you know, even when they were locked in in their houses.
    0:22:40 Yeah, that’s really cool. So yeah, you know, being in the right place at the right time to capitalize on an interest and increase in interest in chess through some pop culture stuff and just broader trends.
    0:22:53 But also just, you know, being able to serve a broader community of, well, it’s not just local anymore. We can do this for anybody at, you know, as long as it’s a reasonable time zone for you, come, come hang out and we’ll do this.
    0:23:03 Is there a cap to the size of the classes that you can reasonably host and allow for proper instruction and Q&A and everything?
    0:23:19 We try to keep our class sizes to around eight kids if we can. With that amount, we feel like we can give pretty good individual attention and still keep those relationships with our students.
    0:23:36 I have, you know, other coaches that are working with me now and as I say, you know, now with a little bit of a broader audience, you know, my personal relationships with each of our students is definitely different than it was, but they still have really strong relationships with their direct coaches.
    0:23:52 Okay, and right now it’s show up at this time and we’ll do live instruction. Is there or are there any plans to create the chess for kids, you know, beginner, intermediate, online course or like the chess for parents online course?
    0:23:57 I have to imagine there’s some sort of product out there or there’s some YouTube content around there.
    0:24:13 Yeah, that what I would say is one of our, you know, next steps. We are looking to get into the online space a little bit more. It’s been positive for us, but we don’t haven’t had any presence on YouTube or Twitch.
    0:24:28 There’s a lot of streaming that goes on with chess. And so that is the next step for us is trying to serve people, you know, without it being time sensitive and live. But then also we are continuing to expand in person as well.
    0:24:36 We just opened a physical retail chess center in our community. So we are starting to grow in that direction too.
    0:24:50 Okay. Side note, do you know if this is true or not? I read somewhere that a chess grandmaster can burn like thousands of calories during a match just due to the brain processing power that they’re using, or is it just like a total myth?
    0:25:09 That is true. I don’t know the science of it, but I will tell you that I personally have, you know, found I’ve played in three day chess tournaments where you’re playing sometimes up to 12 hours a day, and you will actually lose weight.
    0:25:27 I’ve lost like four or five pounds in a weekend. And all I did was sit at a chess board and play chess. It is kind of crazy to think about. And so when we compete with, when I was competing with our high school team and coaching them, I mean, our food intake and how we manage that.
    0:25:37 We were pretty extreme, I would say, just because we were at a higher level trying to win state titles. But that would be a big part of our process.
    0:25:44 That’s awesome. Now there’s a new product for you is chess as a weight loss tool. That’s crazy.
    0:25:59 I’m curious about the tools and tech that you’re using to manage the database of customers and process payments and host these online classes and separate that from the in-person stuff.
    0:26:04 Can you give me a sense of what’s helping you stay organized and run this whole thing?
    0:26:16 We use JotForm to kind of take people’s information, and then we use Stripe, integrate Stripe into that, and that manages our monthly memberships.
    0:26:27 As I said, we used to do seven-week blocks, but now it’s just recurring month-over-month charges automatically through Stripe. That’s really helped our churn rates.
    0:26:39 It’s for a monthly membership, and it’s $80 or $100. You get one class a week, and it’s at this time slot, and it’s just recurring until you cancel.
    0:26:58 Yep, that’s exactly right. Most of the tech that we use, and then we deliver our classes through Zoom webinars because it allows kids and families to register for their classes.
    0:27:07 We post our class schedules, and then families can register for those classes, and we can set class size limits based off those registrations.
    0:27:21 That allows us to kind of manage how many kids are in each class, and then it allows our coaches to access us too, because it’s just been kind of a really fun part of our growth.
    0:27:36 We have coaches right now. We have fantastic coaches in India. We have a coach in Bosnia. We have coaches all over the country, and because of this system, we’re able to kind of allow all these people from across the country and world
    0:27:38 to connect through chess.
    0:27:46 Yeah, do they rotate through the weeks, or if I sign up as a student, I’m going to get the same coach week after week?
    0:28:00 You get the same coach week after week. We did do some switching in the past, but we just once again, we’re very relationship based, and we think that coaches building relationships with their kids allows them to give individualized instruction,
    0:28:07 allows them to guide those kids, and so if you sign up, you will have the same coach week after week.
    0:28:17 More with Jeff in just a moment, including his rule for when it’s time to systemize, and how he’s grown his team, so it’s not just him selling his chess expertise anymore right after this.
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    0:30:51 This might be a silly question, but I’m curious about coming up with curriculum that is changing or different sub-games or drills to do.
    0:31:01 The body of content that you have to come up with to teach these classes on a weekly basis has got to be at least from an outsider looking in, kind of a daunting thing.
    0:31:15 Oh yes, incredibly daunting. Most of our business has grown. Just me being a full-time dean and having this on the side, I would, as soon as something got unmanageable to where I’m staying up all night doing something, I generally think,
    0:31:24 “Okay, I need to get a system.” And so for this, I was creating all the curriculum on my own, but now I license it.
    0:31:35 So I bought a package curriculum, which basically gives what we have is we have five different levels of class. There are 30 topics in each level.
    0:31:41 And so as the kids progress through those 30 topics, once they master them all, then they can just move up to the next level.
    0:31:59 So there’s a very nice path for them, and we don’t have to create any more curriculum. And our magic, I think, is really not necessarily in the X’s and O’s. It’s more of how we deliver it and so how we structure our classes and work with kids.
    0:32:05 And so we use that curriculum with our style and community to kind of make our product.
    0:32:15 Okay, no, that’s helpful to say, “Well, somebody else has already solved this problem.” And I like this message that whenever I’m staying up too late working on this, there’s got to be a better way.
    0:32:25 There’s got to be a system for this. And then going out and finding that. And then I didn’t even think about that too. But yeah, everybody’s coming in at different levels, kind of like swim lessons.
    0:32:35 I go from minnows to sharks, I forget what it was, I was a kid. But yeah, not everybody’s going to be jumping off the deep end right at the beginning.
    0:32:44 Yeah, so that point now allows me, for anybody who comes into our system, they sit down and they play me and chess for 10 minutes.
    0:32:54 And I give them like a little mini lesson, and it allows me to kind of set the stage for what kids and families will expect.
    0:33:04 And so after they play me and I give them some guidance, just like I did back in the day, then we’ll place them in a class level and then they’re off and running.
    0:33:14 Okay, on the instructor side, how do you end up connecting with these instructors really all over the world to come and work for each class for you?
    0:33:28 That mostly started with just the local chess community. We had people who were volunteering for our chess team that I was coaching at the high school for years.
    0:33:37 And so those were just the easiest ones because they donated so much time to our programs in the past that they kind of knew my style and what I wanted.
    0:33:47 And I was able to hire them on and try to pay them back for all they’ve done. And then from there, really just people started reaching out to us.
    0:33:57 And we would just vet them and train them. And now actually we’ve been doing it for so long, not crazy long, but 10 years.
    0:34:03 Now kids who took our classes are now coaches for us, which is really…
    0:34:04 Oh, that’s awesome.
    0:34:12 Yeah. I mean, we have, in fact, one of the kids in our first, out of that first 12, is basically one of our strongest coaches.
    0:34:21 And he’s a junior in college, but he’s perfect for our online coaching and hopefully he’ll have a future with us after he graduates too.
    0:34:23 Okay. Yeah, that’s really cool.
    0:34:35 A way to employ people, hire from within in a way. We went and looked at a preschool the other day where it had been around long enough for some of the student TAs that would come and help.
    0:34:40 It started there when they were four or five years old. It was like, “Oh, okay. You know, it comes full circle.”
    0:34:51 Yeah. And that’s a really fabulous endorsement, I would say, of that preschool, right, where people feel the connection to kind of return much like we see in some of our private schools in our area.
    0:34:58 There’s just this strong connection and returning to kind of give back what you were given.
    0:35:10 Did you ever get the pushback that, “Well, I wanted Jeff. You’re the guy with the credentials and you’re the face of this thing. I don’t want some other random instructor. I want my kid to have you.”
    0:35:18 Yeah. Still to this day, I would say when I do the assessments with people that they say that they would want me.
    0:35:28 I think this is not uncommon in anyone who runs a business, whether it’s a bakery or an online consulting or you name it.
    0:35:34 Originally, there’s this feeling that it’s like a personal brand and it’s all tied to you.
    0:35:35 Yeah.
    0:35:47 And while that makes you feel good, you know that if you truly want to impact more people, you’re going to have to find ways to kind of step away at least enough to kind of expand impact.
    0:36:07 And so we still do get that, but I’ve trained and worked with our coaches so much that they’re just incredible people and incredible coaches that I’ve never, without a second head, any doubts that once we put a kid with one of our coaches that they don’t get top notch service.
    0:36:21 Yeah, you’re right. This is the challenge amongst freelancers and tutors, experts of any kind where it’s like, “Do you get stuck selling your own expertise and trading time for money?”
    0:36:24 Even if it’s great money, there’s still a limit to that.
    0:36:26 Well, here’s a way to scale it.
    0:36:38 I connected with a guy in the Bay Area who was doing coding tutoring or computer science tutoring, and it was the same thing, kind of like starting out doing it himself.
    0:36:48 But we pretty quickly had branched out to hiring computer science majors from the local area colleges to go out and do this, kind of act on him as his proxy.
    0:36:54 They know what they’re doing, they’re trained on this stuff, they can help you just as well or better than I can.
    0:37:01 That was his way of kind of removing himself from that time for money, driving to kids’ houses and doing all that stuff.
    0:37:05 So that’s pretty cool. I’m just able to get that set up.
    0:37:16 With any recurring revenue side, it becomes this kind of math equation of managing the churn versus managing the growth.
    0:37:23 Hopefully, if I net positive like one extra person a day, I just gave myself a raise to borrow from Shane Sams.
    0:37:30 Give me a sense of how you’re thinking of that in terms of a monthly recurring revenue number or the metrics that matter most to you.
    0:37:34 It is definitely something that I think about now.
    0:37:45 It’s not something I thought about before, only because, well, I guess I thought about it a little bit when we had this kind of class model where we were selling these groups of seven weeks of class,
    0:37:50 then I was always relaunching and trying to figure out why so-and-so didn’t return.
    0:37:58 But once we got to the monthly recurring model, then churn became more of something that I focused on.
    0:38:05 I would say that there’s a few ways that we really believe to kind of decrease churn.
    0:38:15 Number one is habits. I think we are such creatures of habits, and habits probably lead to more of the large growth in our life than anything else.
    0:38:34 If you can build habits for these people to keep showing up at the same time, every week, and you serve them well, that’s a big deal because they will just start to say, “Wednesday is chess day, so we can’t have soccer that day,” or whatever else.
    0:38:40 So we build habits, and then, of course, providing value is always a great way to reduce churn.
    0:38:49 But I think more than anything, what we’ve started to notice is finding ways to show progress to kids is really powerful, and to anyone.
    0:38:59 We’re addicted psychologically to progress, and so no matter what kind of business you offer or service you offer, if you can show people,
    0:39:10 “Hey, this is where you were when you came to us, and here’s where you are now,” and you can regularly show that to people, you have a really strong chance of making them stay.
    0:39:23 And so what we do is we have these progress charts where kids are working through those 30 topics in their level, and they kind of put stickers on every time they master a topic.
    0:39:38 And every five topics they master, we give them a different chess piece key chain, and then those kind of things just keep them looking forward, and then they, of course, over time, can graduate to the next level.
    0:39:44 Okay, this would be like in martial arts, okay, you got your yellow belt, your brown belt, you’re working your way up.
    0:39:45 Exactly right.
    0:39:52 And they’re sharing this with the parents, or you’re sharing this with the parents, like, “Hey, look at where your kid was, and look where they are today.”
    0:39:58 And they have access to the charts, and the kids always love to show their parents their charts every day at class.
    0:40:03 So our in-person churn rates are really, really low, like they’re under 3%.
    0:40:06 And so that’s, you know, really good.
    0:40:10 Online, though, now is our next kind of challenge.
    0:40:16 And in our last coaches meeting, this is one thing that we’ve been talking about is, you know, how do we decrease our churn online?
    0:40:23 Because it’s much higher, our churn rate online is, you know, like 9% to 10%.
    0:40:27 Meaning every month, 10% of the people will drop off?
    0:40:29 Yeah, I don’t really like that.
    0:40:38 I don’t like feeling like I’m on a hamster wheel, but I also just don’t, I don’t want kids to kind of stop getting, you know, the benefits of chess,
    0:40:41 if it’s something on our end that we can kind of fix.
    0:40:45 Of course, kids try many different things, so that’s normal.
    0:40:50 But online, we are having trouble with showing them that same progress.
    0:40:52 We, you know, we can’t give them the key chain.
    0:40:58 We can’t really, like, have the chart is kind of a difficult thing for them to show their parents.
    0:41:02 And we don’t get to touch base with the parents always at the end of class.
    0:41:14 So right now, we are working through that and kind of showing, creating electronic charts and how we can go about showing that regular progress so that maybe kids will stick around longer.
    0:41:18 Okay, yeah, that’s, you know, that’s the life of the entrepreneur.
    0:41:21 It’s like, there’s always another challenge, like a game of whack-a-mole in a way.
    0:41:25 It’s like, okay, well, what’s the next thing to try and work on improving?
    0:41:27 But I appreciate that you got things going on.
    0:41:30 I like this, you know, figuring out ways to show progress.
    0:41:42 I think that’s probably something that anybody who’s in an instructional role or even a client-facing role can be helpful with to say, like, well, here’s the impact that we’re having and cultivating positive habits there.
    0:41:47 Jeff, you mentioned you don’t do a lot of marketing, but new people are finding you somehow.
    0:41:50 Are you incentivizing word-of-mouth?
    0:41:54 Are you still going out into the community doing these pro bono events?
    0:41:59 There’s got to be something else that keeps, you know, replacing that 10% a week.
    0:42:07 It is a little weird to say, but we’ve really never done any marketing just in about the last four months.
    0:42:18 Once we’ve started running, like, Facebook ads, but at a very low rate, like, under $10 a day, like, nothing, you know, really small.
    0:42:23 So it continues to be word-of-mouth and definitely, I would say, charity events.
    0:42:31 So that is our marketing, you know, it’s just the way that our company, we just view, like, we want to change the world with chess.
    0:42:35 So we always are doing charity events of some sort.
    0:42:41 Just this week, for instance, I, you know, I donated to two, like, fundraisers.
    0:42:51 So lots of people reach out to us and say, hey, we’re going to have a fundraiser for our school or our program or whatever it might be, community event.
    0:42:54 And so we always donate to those, no matter what.
    0:42:59 We always, if any school reaches out to us and says, hey, we want to start a chess club,
    0:43:02 we always donate all the boards to their chess clubs.
    0:43:06 So we donate, we’ve donated probably thousands of boards.
    0:43:14 We know that if we serve those people, generally speaking, you know, someone asks or they want to know about chess, they send them to us.
    0:43:20 And then even in the pandemic, you know, one of the first things we did is once we got the online piece figured out,
    0:43:28 we just reached out to libraries in the area and all over, really, and just said, hey, we know all your people are stuck at home.
    0:43:32 Can we offer free chess classes for them?
    0:43:34 And they said yes.
    0:43:42 And so the library would reach out to all their people and we would show up once a month and teach a chess class for the kids.
    0:43:48 And those kind of things just always seem to bring people back to us.
    0:43:53 Yeah. Well, the library thing, it didn’t have to be just the local library system anymore.
    0:43:56 I mean, you could lather rinse repeat across the country.
    0:43:58 Yeah, without a doubt.
    0:44:03 And it’s become such a part of kind of what we do that I don’t even think about it anymore.
    0:44:10 Like in a transactional way, I just sort of know that I just know that it’s going to happen and that people will come back to us.
    0:44:13 And often people ask like, what can we do for you that question?
    0:44:16 We get a lot and I often say nothing.
    0:44:24 And I think that does maybe impact people even more because I just really we’re not we’re not interested in that kind of transactional giving.
    0:44:28 But we know that in the end, it seems to have served us.
    0:44:40 So yeah. And at this point, I basically get a new student a day is where we’re at right now, you know, joining our programs or at least taking an assessment with me.
    0:44:44 So I’ve got all the people I can handle right now.
    0:44:46 Yeah. Super cool.
    0:44:52 What’s next for you? Do you foresee this becoming a full-time thing? Where do you want to take it?
    0:45:00 Yeah, you know, our business never was that it was always, you know, it started being something where we make a few extra bucks.
    0:45:05 And then, oh, maybe my wife can stay home and raise our kids.
    0:45:09 And then it’s like, oh, maybe we can actually save for someone’s college.
    0:45:11 And so it’s kind of progressed.
    0:45:16 But now, you know, my wife’s been amazing kind of raising the kids, but our kids are getting older.
    0:45:21 And so now my time is certainly something I’m even more conscious of.
    0:45:30 And the fact that my side hustle now makes more money than my main hustle, we are starting to think about maybe moving full time into chess.
    0:45:32 And so, yeah, we’ll see.
    0:45:36 We just opened a physical location in our community last month.
    0:45:39 So that’s been an incredible dream realized.
    0:45:47 And so we’re going to work with that and then hopefully do a little bit more online chess, basically building a YouTube.
    0:45:51 Physical locations is a home base for the local in-person classes.
    0:45:55 So you don’t have to keep shuffling around to different schools and church basements.
    0:45:56 Yeah, yeah, exactly.
    0:45:58 And we’re able to kind of have a home.
    0:46:08 And, you know, we’ve been running local events here for high school and middle school kids where they’re showing up, you know, on Friday nights at a very like safe, positive place for kids.
    0:46:14 So we’re trying to be a pillar of the community and then online and see what we can do online too.
    0:46:15 Well, I’m excited for you.
    0:46:22 I mean, anytime you get a side hustle to outpace the day job salary is incredible.
    0:46:27 So really inspired by what you’ve built at EliteChess.net.
    0:46:29 You can check Jeff out over there.
    0:46:30 Really appreciate you joining me.
    0:46:34 Let’s wrap this thing up with your number one tip for side hustle nation.
    0:46:42 My number one tip is to give whenever your business stagnates, I would say give.
    0:46:48 If you’re scared of, you know, starting your business, don’t make it about you give.
    0:46:54 And I think, you know, businesses were really designed to solve problems and make the world a better place.
    0:47:02 And if we just go back to that when you’re kind of banging your head against the wall or, you know, afraid or suffering from a living belief.
    0:47:11 If you just reach out to a local charity or find, you know, the community that you live in and find a way to give to them or give to the online community.
    0:47:18 I just think that in the end there’s going to be some magic that’ll happen both in you and the people you serve.
    0:47:19 Absolutely.
    0:47:25 I can hear it throughout the story, this spirit of giving and being a good steward of the community.
    0:47:28 It reminds me in one of Gary Vaynerchuk’s books.
    0:47:31 It’s like this one word chapter on how to win at marketing.
    0:47:35 Like the chapter title is longer than the entire chapter and it was just care.
    0:47:37 And I was like, that’s it next chapter.
    0:47:44 I was like, okay, if you can care, if you can give, you know, and be in a good position to have people start paying attention to you.
    0:47:47 So Jeff, really appreciate you joining me and sharing all this stuff.
    0:47:49 We will catch up with you soon.
    0:47:53 You go find them at EliteJess.net and appreciate you joining me.
    0:47:54 Thank you so much, Nick.
    0:47:55 This was really fun.
    0:48:00 All right, I hope you enjoyed that chat with Jeff.
    0:48:01 Definitely a really cool story.
    0:48:07 A couple takeaways I wanted to highlight were first the power of partner marketing.
    0:48:15 If you don’t have an audience, go find someone or some organization that does and figure out how to be of service to them in some way.
    0:48:28 In Jeff’s case, it was these charities and schools and libraries, teaching free classes, hosting these charity benefit tournaments, all while establishing himself and tapping into those preexisting audiences.
    0:48:39 Dustin Lean on the podcast took the same approach for his online marketing agency, reaching out to e-commerce software brands to host these free educational workshops or webinars for their customer base.
    0:48:44 This is definitely a fast track power move to build an audience quickly.
    0:48:48 And important note here, it doesn’t have to be a big audience to get the ball rolling.
    0:48:54 If you’re selling a higher ticket service, maybe just three or four clients is enough for a pretty serious side hustle.
    0:48:56 In Jeff’s case, 50 emails.
    0:49:02 You can find 50 people and you can know them by name and you can find out their problems and you can build their solution.
    0:49:09 That’s something that a company with 50,000 prospects can’t really do beyond just generic surveys and heat map software.
    0:49:17 Personal example, for the first two and a half years of side hustle nation, I would send a personal welcome message to everyone who joined the email list.
    0:49:29 I probably sent 10,000 of these things from 2013 to 2015, trying to get a response, trying to start a conversation, trying to figure out what people were struggling with so I could either point them in the right direction or map out future content.
    0:49:30 That would help.
    0:49:36 The second takeaway that I want to highlight is figuring out a way to show progress for your customers, your readers, your listeners.
    0:49:43 I think we all strive for a sense of progress to be better, smarter, faster, richer than we were yesterday.
    0:49:48 And I want to challenge you to think of ways to highlight that progress for your own audience.
    0:49:55 Maybe it’s tracking their website traffic or their social media following or how much weight they’ve lost or their practice test scores.
    0:50:03 I’m thinking about this in terms of my own email efforts and I’m not sure the best way to measure it outside of trying to collect benchmark survey data.
    0:50:16 In my case, if I could capture someone’s side hustle income on day one when they joined the list and then recapture that every three to six months, I think it would be a cool way to illustrate over time how that number is hopefully growing and keep people sticking around.
    0:50:27 If you have any sort of membership or recurring revenue business, I think Jeff’s call to show positive progress can really help address the, you know, why are we paying for this again question.
    0:50:42 You will find the full text summary of this episode links to all the resources mentioned in that free listener bonus of 20 more hobby related niches that you could probably apply the same general business model to at side hustle nation dot com slash chess.
    0:50:48 Once again, that’s side hustle nation dot com slash chess to download that free bonus and get your creative juices flowing.
    0:50:51 That is it for me. Thank you so much for tuning in until next time.
    0:50:58 Let’s go out there and make something happen and I’ll catch you in the next edition of the side hustle show. I’ll see you then hustle on.

    “Changing the world with chess” and making $100,000 per year on the side.

    That’s the story of today’s guest, Jeff DiOrio from EliteChess.net.

    Jeff went from earning $17/hr working in summer camp chess programs teaching kids how to play chess, to running his own camps and earning five times as much.

    He then transitioned to an online recurring membership model, in part due to the pandemic, while also keeping the in-person coaching side of his business alive.

    Jeff’s approach to growing his student numbers so rapidly?

    Organic growth through giving to charities and delivering a value-driven service, all while doing something he loves—teaching chess.

    Tune in to The Side Hustle Show interview to hear:

    • how Jeff built his minimum viable audience
    • the methods he used to set up the business for recurring revenue
    • how you can borrow some of these same tactics in your business

    Full Show Notes: From $17/hr to 6-Figure Side Hustle

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