Shopify President Harley Finkelstein talks with Shane Parrish about treating every role in your life like a job you have to earn again each year.
Harley shares why stepping down as COO was his hardest choice, the family motto that guides his daughters, and what makes someone good at storytelling. They discuss AI’s real advantage, the calendar system that keeps him accountable, and how he maintains high standards.
Approximate timestamps:
(00:02:10) Living With Unreasonably High Standards
(00:03:40) Generational Trauma and Family Relationships
(00:07:52) Growing Up With Adverse Circumstances
(00:14:42) Prioritizing In Life And Becoming World Class
(00:24:45) Requalifying For Your Job
(00:30:05) Mindset for Professional Growth and Success
(00:31:33) How To Find A Great Business Partner
(00:32:57) Switching From COO Of Shopify To President/Chief Storyteller
(00:40:34) How Storytelling Impacts Shopify
(00:42:00) How To Get Better At Storytelling
(00:46:13) Shopify And How Commerce Has Evolved
(00:49:27) Forced Entrepreneurship Vs Passion-Based Entrepreneurship
(00:51:34) Mentorship
(00:59:41) Overcoming Failure And Rejection
(01:02:46) Out Caring Is More Important Than IQ, EQ, Raw Talent
(01:06:07) Parenting And Teaching A Hardwork Ethic
(01:11:23) Teaching Resilience
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