Will AI Replace SaaS? The Future of Software

AI transcript
0:00:04 [MUSIC]
0:00:06 Hey, welcome back to the Next Wave Podcast.
0:00:06 I’m Matt Wolf.
0:00:08 I’m here with Nathan Lanz.
0:00:13 Today, we’re going to talk about the crossover of software and AI.
0:00:15 We’re bringing on a guest expert,
0:00:17 Dan Shipper to talk all about it.
0:00:19 Dan is the CEO of every.
0:00:22 He has all sorts of companies underneath him that he’s incubated.
0:00:25 He’s an investor. He works with Sequoia.
0:00:28 He has all sorts of knowledge in the software space,
0:00:31 and he’s going to break down his exact process
0:00:33 for deciding what products to build,
0:00:35 and what tools he used to build them,
0:00:37 and exactly how he brings them to market.
0:00:38 It’s a great discussion,
0:00:41 so let’s just go ahead and dive right in with Dan Shipper.
0:00:44 Thanks so much for joining us today, Dan. How are you doing?
0:00:46 I’m doing great. Thanks so much for having me.
0:00:49 Yeah. I’m excited to really dig in with you and what you’re doing over at
0:00:52 your various companies that you’re working on.
0:00:54 Let’s go ahead and lay the groundwork.
0:00:57 Tell us a little bit about your company and what you’re building,
0:00:59 and what is every?
0:01:00 Yeah. That’s a good question.
0:01:01 We’ve been around for five years,
0:01:02 so it’s evolved significantly over time.
0:01:05 The way that I talk about what we do right now is,
0:01:07 I call us a multimodal media company.
0:01:10 We publish writing, we publish podcasts,
0:01:12 we publish a video, and we publish software.
0:01:13 We do all that using AI,
0:01:17 and we’ve gone in that direction because I think that there’s
0:01:20 this really interesting thing happening where the line between
0:01:24 being a writer and being a builder is starting to blur,
0:01:27 and they’re moving into this overlapping Venn diagram,
0:01:30 because now that you can write in English and turn it into code,
0:01:32 writing is building.
0:01:35 Also, because software is so cheap to make,
0:01:37 I think that software is becoming content.
0:01:41 As a media company, what we focus on at every is,
0:01:42 we have a daily user,
0:01:45 every day we write a long-form essay about what comes next in tech.
0:01:49 We’ve got about 10 regular writers who do that.
0:01:51 I write every Friday a column called
0:01:53 Chain of Thought on the intersection between AI,
0:01:56 creativity, psychology, philosophy, all that stuff.
0:01:58 Our job is to explore the future,
0:02:02 and the best way to do that in my opinion is always to be using
0:02:05 new tools and experimenting with things and building things and all that stuff.
0:02:08 What we found is that when we experiment with something,
0:02:10 if we release it to the audience,
0:02:13 people love it, it makes the writing better.
0:02:18 Sometimes those experiments become real products and should be real products.
0:02:21 What we’ve done is then made them into real,
0:02:24 actual products that we often start by using them internally,
0:02:25 and then we’ll post them to the audience,
0:02:28 and then we bundle them into the subscription so you pay one price,
0:02:31 and you get access to all of our content and all of the software that we make.
0:02:33 We’ve done four incubations so far.
0:02:37 The most recent one, which we just launched about three or four weeks ago,
0:02:39 right before Christmas is called Cora,
0:02:41 and it manages your inbox with AI.
0:02:43 Basically, what happens is as emails come in,
0:02:45 it decides if you need to respond to them.
0:02:47 If you do need to respond to them,
0:02:48 if they’re from a human,
0:02:50 it makes it to your inbox and you see it immediately.
0:02:53 If not, it automatically archives it and then twice a day,
0:02:56 you get a beautiful brief that
0:02:59 summarizes all the things you need to know about what’s going on in your inbox,
0:03:00 but you don’t need to actually do anything with,
0:03:04 and it just saves a ton of time because 80-90 percent of your emails are like that.
0:03:09 We have a bunch of other products that are in that vein for different parts of your work life.
0:03:11 That’s the basics of every.
0:03:13 >> That was Cora, like C-O-R-A?
0:03:15 >> C-O-R-A, yeah.
0:03:16 >> Okay, cool.
0:03:17 >> Yeah. It’s been going really well.
0:03:18 We’ve got like 10,000 people on the wait list,
0:03:21 we’re taking off like 20 people a day and just starting to ramp it up.
0:03:24 >> I’m on the wait list, so I can’t really talk about it, I haven’t tried it.
0:03:27 >> I’ll get you off the wait list, you should have told me, I know a guy.
0:03:31 >> Cool. That’s fascinating thing about writing is becoming software,
0:03:31 is that what you said?
0:03:33 >> Writing is building and software is content.
0:03:35 >> Yeah, okay. I’ve been noticing that too,
0:03:36 because it’s part of this doing this podcast,
0:03:38 I’ve been trying to get more hands-on with AI,
0:03:39 like I actually started building some stuff.
0:03:45 Recently, I started using all the different AI tools to develop a game prototype just for fun.
0:03:46 Maybe it becomes a real thing, I don’t know,
0:03:50 but it is fascinating that I am now talking with AI,
0:03:53 and kind of writing my game design document with AI,
0:03:56 using my voice, using something like whisper flow,
0:03:58 chatting with it, having it update the document,
0:04:00 and then I feed that document back into
0:04:01 01 Pro when I’m coding on it,
0:04:05 and it’s just amazing that that conversation I’m having with AI,
0:04:08 then forms the actual code and software that is created.
0:04:09 That’s never existed before.
0:04:10 >> Isn’t that so cool and like,
0:04:13 so you can code while you’re walking around and just like,
0:04:17 you know, recording to your voice and Kiran who is our GM of Cora and he built Cora,
0:04:20 like that’s how he started the first Cora MVP.
0:04:21 He built that in a single night,
0:04:24 and he did it by going and take a walk,
0:04:26 and he just like recorded himself being like,
0:04:27 this is how I want the app to work,
0:04:30 and he threw it into 01 and just like, it’s awesome.
0:04:31 I think like- >> It’s so cool.
0:04:35 >> There is a big difference between you can build a prototype,
0:04:37 and then actual like production-grade software.
0:04:38 >> Yeah.
0:04:39 >> But even the production-grade software,
0:04:42 it’s just changed what you can do and how fast you can do it,
0:04:43 and it’s really fun.
0:04:44 >> Yeah.
0:04:45 >> I really like what you said there.
0:04:47 So writing is building, that makes sense to me, right?
0:04:50 Like everything is kind of becoming prompting to get what you want, right?
0:04:53 If you want to write software, you prompt it,
0:04:54 the software can come into existence.
0:04:56 I mean, even now, like we’re talking about,
0:04:59 you can even speak it into existence and then it actually becomes software.
0:05:02 Can you speak more to the software is content?
0:05:03 What do you mean by that?
0:05:07 >> Yeah. So software is much cheaper to make now,
0:05:10 and one of the things we found is that if we release
0:05:12 a little experiment as a piece of software,
0:05:16 like all of the experiments we run are much better at
0:05:21 attracting audience and emails than any given essay or YouTube video or whatever,
0:05:25 because it’s this totally new format of thing, right?
0:05:29 So in the same way that on Instagram,
0:05:30 you can take pictures and TikTok,
0:05:33 you can take videos on YouTube, you can take videos,
0:05:35 and those are different from like Hollywood films,
0:05:36 but they’re still videos.
0:05:39 I think that we’ve been living in the world of like software is
0:05:42 like a Hollywood movie like you need a lot of money and time to make it.
0:05:44 Now, with all these tools,
0:05:49 it’s expanding beyond people who are professional developers and anyone can make a little prototype,
0:05:53 and that switch is like anyone can write a blog post,
0:05:55 anyone can do a tweet, it’s going to be the same thing.
0:05:57 There aren’t really platforms yet for this,
0:06:00 but I think there’s going to be like a YouTube of software development,
0:06:02 maybe like Replet is that to some degree,
0:06:04 and it’s not for professional coders,
0:06:06 it’s for people who just grew up prompting,
0:06:08 and that’s happening right now.
0:06:10 That definitely makes a lot of sense.
0:06:14 I also feel like this is something we’ve actually talked about on the show in the past too,
0:06:18 is like I almost feel like software could be the next SEO,
0:06:24 because I feel like just writing blog posts and writing content is so easy now,
0:06:27 like anybody can do it because of tools like Claude and chat,
0:06:29 GPT and Gemini and everything that’s available out there.
0:06:34 I think the value of written content is starting to go down,
0:06:35 and when it comes to SEO,
0:06:38 one of the goals of SEO is to bring somebody to your site
0:06:40 and keep them on your site as long as possible.
0:06:44 It almost feels to me like really good software that people find value in,
0:06:48 will be the new thing that keeps them around longer on your platform
0:06:53 and help your site rank better and help you actually grow your business a little more.
0:06:57 I’m curious if you have the same thoughts or if you would disagree with that.
0:07:00 That’s really interesting for one,
0:07:04 like I love words and I think the written word is always going to be super, super valuable.
0:07:06 I do think there’s something to what you’re saying,
0:07:08 which is that to some degree,
0:07:10 a lot of the content that gets made right now,
0:07:15 like I just saw this thing about HubSpot’s traffic and HubSpot’s traffic is just going down,
0:07:19 and so a lot of the SEO type content that’s made right now,
0:07:22 is probably better served by a chat GPT.
0:07:25 It’s like, okay, how do I ask for a raise?
0:07:30 There’s zillions of those SEO articles and that’s much better from chat GPT,
0:07:32 especially the more generic stuff.
0:07:36 I still think that for every, for example,
0:07:39 the audience that we have wants to hear from me,
0:07:42 and wants to hear from other writers that they know,
0:07:47 and are not looking for a generic fact or a generic process,
0:07:49 and that’s a different thing.
0:07:50 That’s a definitely smaller audience,
0:07:54 but it’s still incredibly important and valuable.
0:07:56 I think on the tools front,
0:08:00 you may actually see some of the same commoditization because you don’t need to go use
0:08:04 this ass tool when artifacts just spins up a little UI for you,
0:08:06 and you can just do whatever.
0:08:10 That may also happen with software to some degree,
0:08:12 and then I think you also have to wonder,
0:08:14 “Okay, if software tools are the new SEO,
0:08:18 what is the thing that is pushing people to those tools?
0:08:20 Is it Google still?
0:08:21 Is it chat GPT?
0:08:25 If it’s chat GPT, how and why is chat GPT letting those things surface and rank?”
0:08:33 Right. But I do think that providing people with rich multi-modal experiences,
0:08:34 that’s not just text, it’s not just video,
0:08:35 it’s maybe it’s tools or whatever,
0:08:39 that is I think going to be a really legitimate way to build an audience and build a following.
0:08:42 Yeah. I totally agree too that when it comes to the world of content,
0:08:46 I think as AI becomes more and more prolific,
0:08:50 and everybody’s using AI to try to gain the system through SEO and things like that,
0:08:53 I think it becomes more and more important to have your own voice,
0:08:56 and to actually be a voice that people can trust,
0:08:58 and actually put your face out there.
0:09:02 There’s a lot of stuff you’re seeing on YouTube now of like faceless video channels,
0:09:05 and people are claiming it’s all the rage right now to make faceless video channels.
0:09:07 But in my mind, if that’s the direction everybody’s going,
0:09:12 the people that actually put their face on YouTube are the ones that are going to rise and stand out.
0:09:15 The sacrifices we make for fame.
0:09:18 You’re in San Francisco, right Dan?
0:09:21 No, I’m in New York. I go there often, but I live in New York.
0:09:22 I lived in San Francisco for about 10 years.
0:09:24 I’m out in Japan now. That’s one thing.
0:09:27 But nice being here is, you know, even if the podcast blows up in the future,
0:09:31 I don’t have to worry about fame. Like, nobody will notice who I am.
0:09:34 That’s why I wear this like media mogul hat that HubSpot gave me.
0:09:36 I think it’s hilarious because obviously I’m not a media mogul,
0:09:38 but it’s kind of funny where you’re in Japan.
0:09:41 You know, I don’t know if you know this is a HubSpot-owned podcast.
0:09:43 I’m not sure if you’re aware of that. You were talking about HubSpot, this traffic.
0:09:46 I am aware because the emails are from HubSpot.
0:09:50 Oh, shoot. Yeah, yeah, I did not put that together.
0:09:53 Sorry, I didn’t. I mean, that is one reason to do this podcast, right?
0:09:55 Now, this is even I think kind of like what’s part of our page too is like, you know,
0:09:59 having faces is going to be very important in the future versus just generic content on,
0:10:02 you know, text content that anyone can throw out and AI is going to get better and better at that.
0:10:04 So SEO is going to be harder in the future.
0:10:08 But I do wonder why would chat to BT send you to other tools in the future?
0:10:11 If it gets so easy that they could just like create it for you on the fly?
0:10:14 With like what we’re seeing right now, like I’ve been using O1 Pro a lot and like,
0:10:16 yeah, seeing how good it is at software.
0:10:20 I can’t imagine in another two or three years that any idea you have
0:10:26 AI is now just like, cool, here it is. Here it is right now in the window and just use it.
0:10:29 Totally. It’s interesting because when it comes to the whole like HubSpot conversation,
0:10:32 I do think, you know, maybe HubSpot’s traffic is going down.
0:10:36 But, you know, podcasts like this and what they’re doing in like other media spaces,
0:10:39 I think is like, they’re sort of answer to that, right?
0:10:42 Like you’ve got podcasts like the next wave and my first million and marketing,
0:10:46 it’s the grain and the hustle and they’re starting to do all their newsletters now
0:10:48 with the hustle daily and, and all that kind of stuff.
0:10:51 So it’s like maybe less people are going to the HubSpot website,
0:10:54 but HubSpot’s becoming like this larger media brand.
0:10:54 Totally.
0:10:57 So I don’t think there’s anything wrong with saying that, you know,
0:11:01 HubSpot’s traffic is dropping because they obviously have like, you know,
0:11:03 backup plans that they’re building as well.
0:11:05 But just wanted to throw that out there.
0:11:09 I feel like I just like went to someone’s dinner party and like spit in soup or something like that.
0:11:11 It’s okay.
0:11:14 I knew in one part of my brain that this is a HubSpot podcast.
0:11:19 And then, but anyway, um, yeah, I’m not trying to imply that HubSpot is going to die or anything
0:11:20 like that.
0:11:23 It’s just the whole SEO game is like changing rapidly.
0:11:23 Right.
0:11:29 And yeah, it seems like shows like this are a really good bulwark against those kinds of changes,
0:11:31 which have been happening for a long time.
0:11:32 It’s not just AI.
0:11:37 And I think there is that interesting dynamic that, you know, you can see open an AI trying
0:11:42 to react to or trying to head off, which is like, you know, they do deals with publishers
0:11:45 and they cite their sources and all that kind of stuff.
0:11:49 And I do think that they would like to keep a vibrant ecosystem and app partners and all
0:11:50 that kind of stuff.
0:11:57 And I also think you can see with Google’s example that like, over time, the pressure
0:12:03 is to keep people on the platform longer and add more ads or like do the like instant answers
0:12:04 or whatever.
0:12:10 And I think AI broad use case general purpose AI consumer apps are going to have that same
0:12:10 pressure.
0:12:15 Maybe it’s not now, but in like 20 years, like when Sam Altman is like, you know, on
0:12:20 his island somewhere and like there’s another CEO, that’s what they’re going to have to do.
0:12:24 I mean, maybe we’ll just be living in a post capitalist utopia because we’ll have a GI
0:12:24 or whatever.
0:12:28 But like assuming that that’s not the case, that is a thing and that is a pressure.
0:12:30 And I think that’s a really interesting thing.
0:12:34 But also like all of these new tools open up new opportunities.
0:12:40 So like it seems likely to me that maybe it spins up a whole UI for you for like a specific
0:12:45 thing, but like the kind of UI that it makes and the way that it does the UI, like we’ve
0:12:48 been talking about is a content format is a perspective.
0:12:53 And it would be surprising to me if they didn’t allow brands or businesses or whatever to
0:12:58 like make available those tools or those powers within their app in some way, sort of like
0:12:59 an app store type thing.
0:13:00 And they’ve done that like repeatedly.
0:13:03 They’ve tried to do app store type things for a long time.
0:13:07 It hasn’t quite worked yet, but it’ll probably work eventually.
0:13:11 So it’s not like the death knell of like all independent tools or media or whatever.
0:13:15 It’s just like it’s changing and there will be new opportunities in the old ones.
0:13:17 You have to like move on to the new ones.
0:13:17 Yeah, totally.
0:13:22 Hey, we’ll be right back to the show.
0:13:24 But first I want to have another podcast I know you’re going to love.
0:13:29 It’s called Entrepreneurs on Fire and it’s hosted by John Lee Dumas available now on the HubSpot
0:13:30 podcast network.
0:13:35 Entrepreneurs on Fire stokes inspiration and shares strategies to fire up your entrepreneurial
0:13:38 journey and create the life you’ve always dreamed of.
0:13:41 The show is jam packed with unlimited energy, value and consistency.
0:13:46 And really, you know, if you like fast paced and packed with value stories and you love
0:13:48 entrepreneurship, this is the show for you.
0:13:54 And recently they had a great episode about how women are taking over remote sales with
0:13:54 Brooke Triplett.
0:13:56 It was a fantastic episode.
0:13:57 I learned a ton.
0:13:59 I highly suggest you check out the show.
0:14:02 So listen to Entrepreneurs on Fire wherever you get your podcasts.
0:14:10 Would you be open to like sharing a little bit of like your workflow for actually building
0:14:11 new software?
0:14:13 Like how do you validate an idea?
0:14:16 And then what sort of tools do you use to actually build the idea?
0:14:19 And, you know, can you walk us through some of that?
0:14:20 Totally.
0:14:27 I think the really cool thing about the current AI landscape is it has like completely reset
0:14:30 the table for like what tools are possible.
0:14:35 And so that means that there’s a lot, a lot, a lot of low hanging fruit because we’re all
0:14:37 just like figuring out our workflows, right?
0:14:38 It’s all new.
0:14:43 And that wasn’t the case two years ago because it was like the apex of the B2B sas boom and
0:14:45 like every low hanging fruit had been picked, right?
0:14:45 Yeah.
0:14:47 There’s a clear way you do things.
0:14:49 It was all like it’s all been figured out.
0:14:49 Yeah.
0:14:50 Now it’s totally different.
0:14:55 So what I do and like sort of the philosophy is first I use these tools every day.
0:15:00 And by these tools, I mean like the more general purpose tools like Claude and ChatGbt and Cursor
0:15:02 and Windsurf and like all that kind of stuff.
0:15:08 And what ends up happening is you end up finding workflows that start to work pretty well for you.
0:15:12 But once you find a workflow and a ChatGbt type tool,
0:15:15 it’s kind of a pain to just do it over and over and over again.
0:15:16 It’s not built for that.
0:15:18 It’s built for this like general purpose thing.
0:15:19 Right.
0:15:21 And that is always an opportunity to me.
0:15:25 So like a really good example of that is we have this app called Spiral.
0:15:28 And Spiral helps you automate a lot of repetitive creative work.
0:15:33 You know, for me, it’s like doing my podcast descriptions or my podcast tweets or my YouTube
0:15:36 titles or like that kind of stuff where it’s like I have a format.
0:15:38 I know basically what it should be.
0:15:40 And it’s like really important that I get it right.
0:15:42 But it’s also like fairly repetitive.
0:15:47 And what I realized at some point, I guess in like May that Claude was like really good at that.
0:15:51 Like if I gave it a few shot prompt with some examples and I was like, okay,
0:15:53 I want you to take a podcast transcript and turn it into a tweet.
0:15:56 And like here’s examples of me doing that in the past.
0:15:57 Here’s a new transcript.
0:15:58 Can you like do a tweet?
0:16:00 It would like get me 80% there.
0:16:03 And then I would just have to like do some modifications.
0:16:06 But like that prompt was like really hard to do all the time.
0:16:08 Like I didn’t want to have to redo that all the time.
0:16:13 And if I didn’t want to have to do it, like I just knew that my team wasn’t going to do it.
0:16:18 And so I just spent like two days basically making an app called Spiral where you can like,
0:16:19 you make a spiral.
0:16:22 You say like, I want to turn podcast transcripts into tweets.
0:16:26 You feed it some examples and then you have like a shareable widget that you can anytime
0:16:32 thereafter like generate more and more and more tweets without having to like reprompt anything.
0:16:33 And that’s going really well.
0:16:36 We have a full-time GM for that on that product.
0:16:36 His name is Danny.
0:16:37 He’s really talented.
0:16:41 We have almost 10,000 users for it and it’s growing really well.
0:16:45 And that’s an example of like you find this like use case in the general purpose tool
0:16:48 and then you can like unbundle it into like its own app.
0:16:53 And the way that I do that is it’s sort of the way Nathan, you mentioned earlier is like
0:16:56 they use cursor or Windsurf.
0:16:58 I kind of go back and forth between the two.
0:17:03 They have these like really, really good agentic building environments now where you just
0:17:06 type in a chat and it’s like, it just goes off and does stuff.
0:17:08 And then it’s like, it’s made like five files and it’s like,
0:17:10 I have no idea how it works, but it’s fine.
0:17:12 Sometimes it’s fine.
0:17:14 Quick question.
0:17:17 Do you actually know how to code yourself or are you letting AI write all the code?
0:17:18 Okay. You do know how to code.
0:17:19 Okay.
0:17:22 I do know how to code, but I am letting AI write all the code because I’m very lazy.
0:17:25 Yeah, but at least you’re able to do a little bit of extra troubleshooting
0:17:28 if the AI doesn’t figure it all out for you.
0:17:28 Yeah.
0:17:29 Okay.
0:17:32 And like, you know, what’s really nice is like 01 and 01 Pro.
0:17:37 Like sometimes these tools don’t have tool use and all the agent stuff uses tools.
0:17:41 Honestly, when 01 or maybe 03 has tool use, which I think is coming very, very soon,
0:17:43 it’s going to completely change everything again.
0:17:47 But I’ll often like, I’ll start in 01 or 01 Pro.
0:17:48 I’ll say make the plan.
0:17:49 I’d paste the plan into cursor.
0:17:51 Cursor will do stuff.
0:17:52 Then it will get stuck and have a bug.
0:17:55 And then I’ll just paste it back into 01 and then paste it back.
0:17:58 And then every once in a while, I’m like, I’m bored of copy pasting.
0:18:00 Like a lot of when I figure out how this actually works.
0:18:06 But also for me, like to be really clear, like my job right now is I’m mostly
0:18:08 prototyping new things and writing about them.
0:18:10 And then sometimes they become products, but once they’re actual products,
0:18:14 we have actual engineers who like actually are like in the code a lot.
0:18:17 And so I could be, you know, reading the code or whatever,
0:18:19 but I’m not doing that right now because it’s not really my job.
0:18:21 Yeah.
0:18:25 So I want to ask this to you because there’s been a lot of discussion around
0:18:27 like SaaS companies having no moat, right?
0:18:30 I’m sure you’ve heard that a million times over the last couple years.
0:18:32 What are your thoughts on that?
0:18:36 So let me preface this with saying like, I personally, like if I have a problem
0:18:39 I need to solve, it’s like a fairly simple problem.
0:18:43 I’ve stopped going out and looking to find if there’s a software product for it.
0:18:47 I will literally open up cursor and tell cursor what I want it to make.
0:18:49 And it’ll write a little Python script for me.
0:18:51 And it solves that recurring problem for me.
0:18:55 I know right now I’m probably like abnormal and doing that.
0:18:58 I don’t think most people sort of have that kind of workflow.
0:19:02 But I’m wondering if it’s going to get to a point where when somebody has a problem
0:19:05 they need to solve instead of turning to SaaS products and paying,
0:19:07 you know, some sort of recurring subscription,
0:19:11 they’re just going to go to one of the AI chat bots that are out there.
0:19:14 Maybe it’s ChatGPT, your Claude, or one of these tools and just say,
0:19:16 this is a problem I’m trying to solve.
0:19:19 And it says, okay, here’s a little script I wrote that solves the problem.
0:19:22 So I wonder what the future of SaaS looks like.
0:19:27 I mean, I think you’re definitely right in the sense that there are certain little things.
0:19:29 There are maybe like a thousand little things that come up every day
0:19:33 that like maybe I would have like looked for a tool for before.
0:19:38 Probably I would have just like suffered through like doing them manually or whatever
0:19:41 that now ChatGPT just does it for me and it’s amazing.
0:19:46 But I think there’s also a big difference between that and like a fully featured like SaaS app,
0:19:51 like for a power workflow, which I just think that things that are more specialized
0:19:55 for those kinds of users are going to win even when you have AI,
0:19:59 even if you’ve theoretically have AGI and that there are room for those kinds of tools,
0:20:01 whether they look like traditional B2B SaaS,
0:20:04 or whether they look a little bit more like an AI native version of that,
0:20:07 whatever that looks like, I think it’s going to be more like that.
0:20:10 And I think there’s also a really interesting question about like
0:20:13 how much SaaS is actually the right business model.
0:20:17 What I’ve been seeing a lot more of and I think is probably a little bit more of a
0:20:23 AI native business model is paying per completed task or paying for the value that you get,
0:20:29 basically, because when you have AI, you can pay for the job to be done versus just like the time
0:20:30 or by the month.
0:20:36 And I think that’s really interesting because SaaS is such a much better business model
0:20:41 that if you are currently a SaaS company, you’d probably rather stay a SaaS company.
0:20:44 And that means that there’s a lot of opportunities for startups
0:20:47 that don’t necessarily need to keep that model.
0:20:49 Yeah, performance-based SaaS would be incredible.
0:20:50 Like, yeah, that’s an amazing idea.
0:20:51 Yeah, I think that’s going to happen.
0:20:53 I mean, you see it already in certain places,
0:20:56 like the LLM APIs or all paper use or whatever,
0:20:58 but I think that’ll filter up through the stack.
0:21:01 I feel like I’m your worst guest ever.
0:21:05 I’m like SEO is dying and SaaS is dead.
0:21:10 I’m so sorry.
0:21:14 I mean, we’ve got other tools that I think are cool.
0:21:17 We have a call called Sparkle, which is a file organizer.
0:21:21 So basically, it just sits on your desktop and just automatically organizes your desktop,
0:21:24 your downloads and your documents with AI, which is like really cool and very useful.
0:21:27 Everything is f***ing messed for me.
0:21:30 So like, but now it’s not and I didn’t have to do anything.
0:21:30 That’s amazing.
0:21:32 I’m always like trying to think about like how to organize my files.
0:21:34 I’m like, oh, one day I’m going to organize them all.
0:21:36 They’re going to be, and I was like, wait a minute,
0:21:37 AI is going to eventually do that for me.
0:21:39 So I was like, it’s awesome that you’re doing something like that.
0:21:40 Yeah, it’s just a matter of time.
0:21:43 Another thing that we’ve been working on,
0:21:44 it’s actually one of our writers, Michael Taylor,
0:21:47 has been working on and we’re kind of doing it with him,
0:21:52 is AI is quite good at acting like a particular kind of person,
0:21:54 like simulating a particular kind of person.
0:21:59 And Michael built this tool called Rally that we’ve been using internally.
0:22:02 I think we’re going to make like every column out of it
0:22:06 and then maybe launch it as a product that’s still TBD.
0:22:08 And it really depends on if Michael wants to do it with us.
0:22:09 But I think it’ll be really cool.
0:22:12 And basically what it does is like, for example,
0:22:15 if we’re coming up with headlines for a podcast,
0:22:19 what we can do is we spin up an audience of like a thousand every people
0:22:21 or a thousand hacker news people.
0:22:24 And then we can be like, okay, here’s my three titles.
0:22:25 Which ones do you like?
0:22:27 And it will just like survey the crowd
0:22:30 and then tell us what the crowd of LLMs thinks.
0:22:32 And it’s really cool. It works.
0:22:34 I thought you were going the opposite side.
0:22:36 So I actually thought it was going to be like the person
0:22:38 who’s helping you create the taglines or whatever.
0:22:42 You fed it a bunch of books from some famous person who’s an expert at that.
0:22:44 But you’re doing the opposite, like the audience side.
0:22:45 Yeah, that’s incredible.
0:22:45 Exactly.
0:22:47 So it’s sort of like wisdom of the crowds,
0:22:50 like ask the audience type stuff, which like now you just have to try stuff
0:22:52 where you have to do A/B testing and it takes a long time.
0:22:54 You need a big audience or whatever.
0:22:56 And if you use this, you don’t have to.
0:22:58 And it’s still very early and it remains to be seen.
0:23:03 But like I feel quite confident that the results will align to some degree
0:23:05 with like what you would actually find out in the world.
0:23:06 And that’s really cool.
0:23:09 Wow.
0:23:11 So I actually do have one other sort of little rabbit hole.
0:23:12 I do want to go down with you.
0:23:16 So I believe you do some investing outside of every as well, right?
0:23:17 So you have some investments.
0:23:19 I believe you work with Sequoia Capital as well.
0:23:20 Is that correct?
0:23:22 What are you looking for in investments?
0:23:24 I’m assuming you’re probably focused more on AI.
0:23:25 I could be totally wrong.
0:23:26 I’m just sort of guessing.
0:23:28 But what are you looking for in investments?
0:23:30 Like how do you find something that stands out to you?
0:23:37 The investments that I’ve done usually are places where I’ve had a particular thesis
0:23:38 I’ve been writing about and thinking about.
0:23:42 Or I just know the founder and I know they’re really awesome.
0:23:45 And I just like want to get into whatever they do.
0:23:47 Yeah, I do invest in AI.
0:23:52 I have found honestly that a lot of AI companies are just raising at such gigantic
0:23:57 valuations that I haven’t actually pulled the trigger on that many deals,
0:24:00 even if I really like the person or really like the thing they’re building.
0:24:04 Because it’s just like a $50 million seed round is just like crazy to me.
0:24:09 But like generally, it’s like, is it a thesis in a space that I care about
0:24:10 or like an idea that I care about?
0:24:13 And I have a bunch of articles that sort of lay out all that stuff.
0:24:17 And I can give you a little preview about the things I care about right now.
0:24:19 Like for example, one is the future of science,
0:24:23 like how AI might change how we do science is a big one for me.
0:24:25 Another one is yeah, just really like the founder.
0:24:27 And then the last one is just do I use the product?
0:24:28 Do I like it?
0:24:30 I think the proof’s in the pudding a lot in those situations.
0:24:33 And you can tell immediately when someone’s built something awesome
0:24:35 because you just feel it.
0:24:35 Yeah, yeah.
0:24:37 So when you say like you have a thesis on it,
0:24:40 you’re kind of saying like this is something I wish was in the world,
0:24:42 but then you actually find something that does that.
0:24:44 That’s something that you’d want to invest in.
0:24:45 Yeah, exactly.
0:24:45 Very cool.
0:24:46 All right.
0:24:47 I assume some way the world’s changing and then health,
0:24:50 a product would fit into that changing world.
0:24:50 Yeah.
0:24:51 I love that stuff.
0:24:54 I especially get really excited about a lot of the science stuff.
0:24:56 Like I was really nerding out about like that matter gen
0:24:58 that just came out from Microsoft the other day.
0:25:01 I think that’s something that’s really cool and really exciting.
0:25:03 And I think there’s a lot more stuff that’s going to pop up
0:25:06 sort of in that world, you know, this year.
0:25:08 I think we’re going to see a lot of sort of materials,
0:25:11 science sort of things come out of AI this year.
0:25:13 And so that to me is super, super exciting.
0:25:17 But on that note, I really, really appreciate you hanging out with us today.
0:25:20 Where should people go after listening to this episode?
0:25:23 Is there a specific social media account you want to shout out?
0:25:25 Your website, let us know where to check you out.
0:25:26 Thanks so much for having me.
0:25:32 You can find me on X at Dan Shipper, S-H-I-P-P-E-R or at every also on X.
0:25:34 And then the website is every.to.
0:25:35 You can find our newsletter.
0:25:38 You can find all of our products, the courses we offer,
0:25:39 all that kind of stuff.
0:25:40 And it’s been awesome chatting with you guys.
0:25:41 Yeah, it’s been great.
0:25:42 Awesome.
0:25:43 Yeah, thanks so much, Dan.
0:25:44 Really, really appreciate you.
0:25:46 And thanks everybody to listening to this episode.
0:25:50 If you haven’t already, make sure you subscribe wherever you listen to podcasts.
0:25:51 We’re also available on YouTube.
0:25:53 If you want to see our faces, actually talk to each other.
0:25:55 And thanks so much for tuning in.
0:25:56 We’ll see you in the next one.
0:25:59 [MUSIC PLAYING]
0:26:02 [MUSIC PLAYING]
0:26:06 [MUSIC PLAYING]
0:26:08 (upbeat music)

Episode 46: Can AI transform the landscape of SaaS, or is it poised to become a competitor? Matt Wolfe (https://x.com/mreflow) and Nathan Lands (https://x.com/NathanLands) welcome Dan Shipper (https://x.com/danshipper), the innovative CEO of Every and an expert in the intersection of software and AI.

In this episode, Dan shares his insights on how AI is reshaping software development and media. He discusses his company’s ventures into building AI-driven software tools, his approach to product incubation, and his perspective on the evolving dynamics in the AI landscape. We delve into the potential future of SaaS, discussing whether AI could replace traditional software models and the importance of having a unique voice in a rapidly evolving market.

Check out The Next Wave YouTube Channel if you want to see Matt and Nathan on screen: https://lnk.to/thenextwavepd

Show Notes:

  • (00:00) AI Email Management Launch
  • (05:03) Accessible Experimenting Through Software
  • (06:57) Human vs. AI-Generated Content
  • (11:23) AI’s Evolving Influence and Pressures
  • (14:31) Creative Automation with Spiral App
  • (18:34) AI’s Role in SaaS Evolution
  • (22:43) Personal Investment Strategy Insights
  • (24:02) Excited About AI in Science

Mentions:

Get the guide to build your own Custom GPT: https://clickhubspot.com/tnw

Check Out Matt’s Stuff:

• Future Tools – https://futuretools.beehiiv.com/

• Blog – https://www.mattwolfe.com/

• YouTube- https://www.youtube.com/@mreflow

Check Out Nathan’s Stuff:

The Next Wave is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network // Production by Darren Clarke // Editing by Ezra Bakker Trupiano

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